The customer service is incredible! I walked in not really knowing what service I needed but that I…read moreneeded one. I dropped off the car after inspection got a phone call to go over the results. The thoroughness of the call made someone who isn't a car person understand what was going on with the car. They're honest about what needs to be handled and what can be held off unlike most places that want you to do everything all at once! I'll definitely be coming back for regular services and recommend to friends and family! Thank you Napa Norcross team!!

A simple . inexpensive repair was all I needed and all they recommended. Honest & good prices …read more Nice folks I feel comfortable recommending them .

Rocco's Alpharetta is superb. Great guys, honest. They will have you in and out if needed. It's so…read morenice as a woman to have a mechanic that I can trust.

Took a Porsche there to get two things troubleshot. After three days they assured me the relay they…read morereplaced fixed the issue. On the way home both faults came back on. Took it back down and they had it for another three days. Called them and they told me it was ready and I asked them three times to make sure because we live almost two hours away. When we got there the tech said he hadn't even done anything with it and had no clue as to what was wrong. Took the car and will never be back. They are obviously not Porsche certified mechanics.

Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.

Had a 2009 Audi, by the time I found this place it was already in engine failure for the 3rd time…read more They did what the could, it was time to be grateful for the memories and let it cross the bridge to "we buy cars"! Please learn from my lesson. If you have an Audi or VW, please tow to this shop before doing anything. I only wish I would have known. RIP cute money drain.

David Mai at Solomotorsports is awesome. I had been…read moretaking my 2019 BMW X7 to another BMW specialist in Gainesville for years. Just spent more than 4k to fix a coolant leak. After that the car AC stopped working and acting strange. Brought it back and was told to replace the entire AC system for another 5.5k. I was then referred to David Mai at Solo Motorsport by a relative. He tested it for a day. Found a coolant reservoir was bone dry. Cleaned it and filled it up. The AC is now blasting cold air just in time for the summer, and the strange noise was gone. All for $150. Thanks David. You got a customer for life. John

If your car isn't "cool or good looking" to them they won't make your car a priority in the…read moreslightest. They do not care.

I paid $100 for a diagnostic and was told there was an 80% likelihood my fuel pump was failing,…read morewith a repair quote provided. After the car later would not start, it was towed to this shop. Communication was minimal, and I was ultimately told the vehicle was fine, without an explanation reconciling that with the prior diagnosis or no-start condition. When I arrived to retrieve my car, I observed the mechanic and another individual entering and using my vehicle. A photo is included. The interaction that followed was hostile and unprofessional. Based on this experience, I would not recommend this business.

I have been using Danz for about 5 years now and they've always treated me like family and cared…read morefor my car like it was their own car. I've had oil changes all the way to engine replacement. Their work and time and prices are the reason i refer them! KEEP UP THE GREAT JOB. I'm glad they can be trusted

Don't take your car here, I brought My Chevy suburban here twice and each time they claimed to…read more'fix' the problem there was another one. I finally started taking it to the dealership. The problems on my car were never fixed and the employees are very rude.

I was in Lawrenceville checking out a car I was considering while car shopping, and I stumbled…read moreacross global Auto solutions. I called at 10:30 and they said they could make an appointment for me at 11:30, I took the car over early and they politely declined squeezing me in early, but it exactly 11:27, they took my car in. I love that they keep their word on the time, and when they said it would take an hour, it didn't even take that long. I got both a full write up on what was good and bad about the car and a generous estimate on what it would take to fix the cars particular problem, and an insurance that if I bought the car, and brought it back, that I could get the repair done for less than what they quoted, then said "but you'll need that to negotiate better.". Thank you! While I was waiting on my car, I watched the chief mechanic bring the keys back to a young man who was there because of a brake issue. The chief mechanic said, it's $150 for the inspection of the brake system but I'm not going to charge you that because I think I already know what's wrong with it. It's a repair that's going to cost somewhere in the realm of $2,500, so I'm not going to charge you for the inspection, and here's your keys, you go on ahead and think about what you can afford to do. Wow. That was a kindness for a young man who probably didn't have all kinds of excess funds. It's nice to know that business owners still keep the big picture in mind.

I have taken all my vehicles to them since 1995! Had a major repair done on my car they fixed it…read morequickly. Nothing but good things to say. I trust them!!

my name shanobia I've been this place since I first got me a car at the age of 21 years I've…read morebeen paying $39-$40 from my oil changed before and after they had a new management I go there today they want me to pay $60 I don't think so. The price should be the price and you can look up my information in your system that I've been paying that price Horrible, disrespectful workers that have no manners

Le did a great job on my brake service. He gave me a very fair price and, most importantly, honored…read morethe exact price we discussed beforehand with no surprises. He was honest, professional, and easy to work with. I really appreciated the quality service and would definitely recommend him to anyone looking for a trustworthy mechanic.

I've used the service for years and he's always done my car right I have a car 420,000 miles and…read morefinally the transmission went out took it over there and he got it fixed. Great runs well. Been happy with them. Been there for over 10 years. Use them. Would recommend him to repair my car again and again again.