I had an oil change scheduled at 7 am on 3/4/26. I even called ahead to schedule it. I get here at 7:02 and the place is completely dark and shut down. One employee is waiting on his manager to get here. "Traffic," I'm told, is why. This is Atlanta. There's LOTS of options for what you do. Everyone deals with traffic. Jason in Peachtree Corners read more

about 3 months ago I had an unpleasant experience at Service Street and wrote an accurate but unflattering review. Matt the manger contacted me and was very apologetic. There was some extenuating circumstances which he explained. He also said that he would give me a coupon for a discount if I would give them another chance. I did on Wednesday and was pleasantly impressed. I had an appointment, my car was taken immediately and the oil change took only 30 minutes. Good service! thank you! read more

I usually hate, hate, HATE going to auto repair shops...but I didn't feel that way going to Service street! My wife needed a oil change and due to COVID, our usual spot was close. So after a quick google search, we found Service Street and decided we would give them a try. Since this was our first time visiting them, we decided to give them a call to find out information about their services and cost and they were also within 15mins of our house, which was a plus. I went to go drop the car off and of course, it was packed, but the rep that I spoke too quickly got me checked in and quoted me the same price I was told over the phone (yay no surprise fees!). But the only down side was that due to them being super busy,it did take them a few hours to finish the oil change. Although, since the shop was close enough to my home to walk there and back, it wasn't that much of an issue. When I returned to pick up the car check out was easy and the car ran perfectly. If you need any auto repair service, I would definitely recommend using Service Street! But if you aren't within walking distance of your home, I would suggest bring a good book with you in case there's a wait. read more

I receive the coupons several times. I went Thank you! Please save this text and present it on your next visit for a $25 savings! Thank you! Please save this text and present it on your next visit for a $25 savings! I arrive in the evening like 4pm. It looked quite so I called .When offered an appointment I said am outside. When I entered no one came out . 2 customers were in the waiting area. I left due to not feeling welcome. Still need an oil change. read more

The best place I've ever broke down at. They're great honest mechanics. Eric even helped me push my car to the shop after closing hours. They diagnosed my problem, fixed it, and got i got it back a lot sooner than I expected. read more

This place is great. I've done business with a lot of mechanics and finally feel like I've found my place. They're friendly, honest, and efficient. Anytime there's been an issue (all minor), they've owned the mistake and made it right without back and forth and headache. Highly recommend! read more

This is the most amazing place I have ever been, Today before work I had a problem with a tire and they fixed it without any charge, this is the sweetest people I have ever met! read more

This place is really great. Being a single woman I'm always afraid of being taken advantage of by a mechanic but this place is honest and professional! David at the front is awesome and the manager Kevin is so helpful and great! I highly recommend this place as I've had a lot of work done here. read more

This is a wonderful place to take your car. Good people who you can trust . I've been twice and I'm definitely going back! They treat their customers like family. They aren't just trying to make a buck. They really want to make sure your car is in good shape so you are safe on the road. If you already have a place you take your car- CHANGE IT TO SERVICE STREET!!! If you don't have a particular one- start bringing it to Service Street! I highly recommend it! read more

Absolutely the BEST repair I've ever been to. Super friendly! Always quick and efficient. Very helpful as well. I never feel pressure to have any work other than what I came in for completed. I'm always leery about going to repair shops alone as a woman, but I never feel taken advantage of when I visit here. Had an oil leak recently. They were able to diagnose the problem quickly and even arranged for me to get a ride to my house and back when the repair was done. Highly, highly recommend this place. Definitely going back for all my oil changes and any future repairs my car may need!!! read more

DO NOT COME HERE! They only care about you when you are happy, finding a way to rip you off and PRICES ARE EXTREMELY HIGH. The only reason why they have so many good reviews is cause they are giving people 5$ off their service. Kevin the GM was a jerk to me about being unhappy about the price. He basically told me my taste was for the Waffle House when his service is Ruth's Chris. I had an emergency situation and got my car towed here. I ask for price up front for the issue I already knew it needed. He said don't worry we will get all that when it gets there. Long story short if I would have got the same work done at my typical shop it would have saved me $300. They are a "premium shop" with nothing premium about them. Thank you service street for knocking a guy out when he was already down. read more

Every time I come to this shop they take care of my car and I quickly and efficiently. I have come here multiple times for small fixes and they waive any fees to keep me as a loyal customer. They are understanding and want to help their customers. I will always come here for repairs to my Lexus lx470 and will recommend them to anyone who asks, these guys are great! They just patched my tire at no charge and I am back on the road in 15 minutes read more

I had an excellent experience with Service Street! My car was making a rattling sound and the experts at Service Street hopped right into action. I first spoke with David, who then handed my car off to Eric. Eric quickly diagnosed the issue and made the repair in a very short amount of time. Another team member, Luck, assisted with putting air in my tires, as I mentioned that the tire pressure was low. I will definitely return for any repairs! The entire team was helpful, professional, and friendly. read more

Excellent auto service & repair. Only choice for my entire family - 5-stars from all of us and our total of 3 cars. Great business - to be trusted and you can be confident in service outcomes! read more

My granddaughter's car became disabled as she was headed to work 10/18/22. She called USAA for towing assistance, who suggested she send the car to Service Street, who she called and told them the car was on the way. She gave no instructions or permission for work to be done. Subsequently, her regular mechanic was contacted and she asked me to help get the car to him, so I called arranged a towing service to pick up the car from Service Street and deliver it to our mechanic. I met the towing service at the Service Street shop, and as the car was being hooked up, I was informed there would be a $177.83 charge, plus tax, for a 'diagnostic' of the electrical system, a 5 minute procedure, which is done routinely at auto parts stores for free! I was a Reactor Operator on a nuclear submarine for 4 plus years, and have extensive experience in automotive and machinery repair, and know when I'm being 'bilked'! This is a dishonest shop and took advantage of a young lady in need! They get an 'F' rating in all respects! read more

This place is the most dishonest and crooked place that I've ever had my car repaired at not only do they do terrible work they refuse to fix it after their work fails in less than three days after fixing it Kevin the manager is a total and utter compulsive liar and the mechanics I think you're still in high school. Kevin even offered me drugs marijuana if I would just calm down read more

Been taking my car here since they opened. Excellent service, good prices and wonderful staff. However no one, not employee or customers were wearing a mask. When I asked, I was told it was all a hoax. A hoax with participation world wide. He admitted that he had already had covid. Regardless of your belief is there is even a chance it is not a hoax you should protect others. Not willing to risk myself and my family to return. read more

I have a car that was barely driven and pep boys ruined it for a basic tire change. Stripped my wheel locks gave me old tires and told me it was my alternator/suspension/struts/rims/ and they stripped all my wheel locks and said it was my fault ?? mind you it was a well taken care of Mercedes. Took it to service street and they got my car taken care of did a rotation balance removed the wheel locks changed everything I needed and even helped me decide which tires would be best. This car was the first car I bought and I'm handing it down to my brother and wanted it to be in perfect condition, service street made it possible. Definitely my new shop for all my cars ! read more

My 2013 Toyota Highlander axle broke and I had to tow it to this shop because the Manager (Kevin) stated that diagnosis fee is waived if the shop performed the repair. Please note that because such policy (applying diagnosis fee to repair costs) is typical and common with repair shops (in Georgia), I believed and was suckered into the lie. Although, the diagnosis was incompetent, inconsistent and inaccurate (as I discovered later), I allowed them to do the work, they claimed was needed, so as to save the diagnosis fee. But they LIED and charged $151.23 for diagnosis fee (even higher than Toyota Dealer's $139.99 diagnosis fee). CONSUMER BEWARE: their repair costs (approx. $1250 to replace 2 rear axles) was ridiculously EXCESSIVE and averaged about 50% HIGHER than any other similar repair shop in Gwinnett county and surroundings; even higher than most Toyota dealerships. The Repair was very incompetent: they were not aware to reset the vehicle ECM resulting in ABS+Brake lights still on after their repair. And when I brought the vehicle back to them due to the lights on; they mis-diagnosed, again, that I needed "Rear passenger Vehicle Speed Sensor" (VSS) replaced for approx. additional $800; even though all my VSS were ok (as I discovered later). The smartest thing I did was to cut my losses & inconvenience/suffering by retrieving my vehicle at this point; and taking it to a competent and knowledgeable shop where it was properly and accurately diagnosed and my ECM reset for good. Going to Service Street was easily the WORST auto-repair experience of my life; and they really do not deserve this 1 star! read more

I was having a small leak in my coolant system and thought I would give them a try since they are fairly close to where I live . The diagnosis was a bad water pump ($ 720) I went ahead with the repair. A week later I was driving on the expressway when the car just shut down, no power, dashboard still lit up but nothing. I managed to get the car to the side of the highway and called a wrecker and brought it back to Service Street. I described the problem and they seemed to know exactly what was wrong. This time it was a bad fuel pump and it would cost $1,200. I was a little suspicious but the car was there and I needed it back for work. As I started driving it again I noticed an oil leak. I have an older car so that is not too unexpected but as time went on I was having to put two quarts of oil in it a day. I told them that I was buying a new car soon so I might not get this fixed but to give me an estimate. This time they said it was an leak from the lower part of the engine and it would cost (guess what) approximately $1,100. My wife decided to look up the reviews and they were not good to say the least . She looked up a place with good reviews so I took the car there. The only thing the new car repair place found was that there was a very tiny (pin hole) in the oil filter and it was spraying oil all over the engine. Look up pin holes in the oil filter and see how often that happens... makes you wonder. The new car repair place replaced my oil filter for $35, and it is running like a charm and no leaking oil either. I would not recommend Service Street to anyone. read more