Our realtor Gissel was incredible! She was so attentive during our move process and kept in touch even after we had to postpone the move six months! She understood exactly the vibes of what we wanted from our new home and picked a great list of spots to tour and helped us narrow down to our future home! We could not have found as great of a new apartment without her. Highly recommend smart city to anyone relocating to Denver! read more

Absolute scam If I could give zero stars, I would. My experience with Smart City Locators was extremely disappointing and ultimately a complete waste of time. I initially reached out expecting professional guidance from someone with in-depth knowledge of the local rental market, apartment communities, pricing, amenities, and leasing considerations. Unfortunately, that was not what I received. Throughout the process, it became clear that the agent I worked with had very limited knowledge of the properties being recommended. Basic questions regarding building features, management quality, neighborhood differences, lease terms, and unit availability often went unanswered or were met with vague responses. Rather than acting as a knowledgeable advisor, the experience felt more like a sales transaction focused on getting me to sign a lease as quickly as possible. What concerned me most was the apparent lack of interest in understanding my actual needs and priorities. Instead of providing thoughtful recommendations based on my criteria, I felt repeatedly pushed toward specific units without any meaningful explanation as to why they were a good fit. The entire process gave the impression that the primary objective was securing a commission rather than helping a client make an informed housing decision. As a result, I ended up conducting most of my own research, contacting properties directly, verifying information independently, and learning far more on my own than through the service I was supposedly receiving. This completely defeated the purpose of working with an apartment locator in the first place. A service like this should provide expertise, local market knowledge, transparency, and value. In my experience, Smart City Locators failed to deliver on all of those expectations. Rather than simplifying my apartment search, they added frustration, confusion, and unnecessary delays. I rarely leave negative reviews, but prospective renters deserve an honest account of my experience. Based on the service I received, I would not recommend Smart City Locators and would encourage renters to do their own research before relying on this company for guidance. read more

I have been looking for a new apartment on very short notice and Smart City apartment locating and Ashely have been absolutely amazing! Not only did they search literally every complex in the downtown area for me and find all the pricing and floor plans. Ashley went above and beyond to show up and tour with me and asked all the questions I didn't think of in the moment with so much extra stress of a quick move. Can't say enough good about this service and this company and of coarse Ashley. If you're new to Denver or trying to move on very short notice this is exactly who you should be having help you. read more

I want to make sure Scott is recognized for his amazing work in helping me find an apartment. 2 days after I started working with him from a different state, I signed a lease sight unseen for what seems like a great living experience with a responsive property management company. I am happy with my decision for now, and I suspect I will love living at the apartment complex once I move in; it looks much nicer than any apartment I've ever lived in, which is a good start. I'm not sure how I got in touch with Smart City in the first place. But from the very first text that he sent, Scott was friendly, professional, and approachable. From the list of options he sent me promptly, I could tell he considered every single feature I requested. I'm grateful that he found such great places for me to look through. He was extremely kind and patient with my indecision, which was partly due to every single property that he found for me being right on the mark. I felt badly for communicating with him after normal business hours, but he never made me feel like a bother. After all, I was on a time crunch to find a place to live, and he was empathetic enough to recognize that. I really like the way that they map out the properties on Google Maps and provide all the necessary details of each unit. Scott texted me video recordings of tours for each property (unit, amenities, exterior) that I was considering. My experience tells me that Smart City is a very professional, well-run company, and I lucked out working with such a great person and company (no scammer vibes ever detected). I hope y'all pay your agents their worth! Scott made my apartment search experience very seamless, and saving me from the mental headache of finding a place to live from out of state, during the winter, and with less than 1 week's notice, is invaluable. After I decided on the property, someone from the Smart City Connect team ("complimentary service where we offer discounts from our partners, including movers" - also utilities, renter's insurance, internet/cable) has continued to reach out to me to help me set up other things. I can see this being useful for someone who needs to set these up separately from the property or has never bought renter's insurance or used movers before. I get the sense that this company tries to maintain a long-term relationship with you, beyond helping you find the first property. As long as they continue to do amazing work and do not charge the customer a fee (otherwise this would greatly decrease the clientele pool), I would be happy to continue to use their services for my future housing needs. Scott went above and beyond to help me find a place to live on short notice. I was very impressed with him. I hope that you (reader) are lucky enough to get to work with him! read more

I was so impressed with Smart City rentals! They were able to find me a really nice apartment with all of my big need/wants! Liana was the best and was able to make videos and each place we went to she listened to what I was looking for and was able to help me see it in the next tour. I will use this service again if needing to find a new place and if you're in Denver or looking to move I would highly suggest this service! read more

Smart City was above and beyond what I expected going into this process. I originally thought it was "too good to be true" that they find you an apartment/home at no cost, but they truly found my partner and I an amazing apartment to call home. We worked with Katie Y. as our agent, and she put so much care and detail into finding a perfect home for us. She was very thorough in asking about our preferences, knowledgeable about the market/space, and provided amazing suggestions for us to check out. She was also an exceptional communicator and answered every question we had. They also provide FREE concierge services to help make your move as smooth as possible (such as supporting with wifi and electric set up). we cannot thank Smart City, and Katie, enough for taking the stress out of this process and finding us a place we cannot wait to call home. read more

Mindy is top-notch. I am the most indecisive person on the planet, and Mindy didn't flinch when she heard this. In fact, I'm certain she was more excited to work with me because she loves a challenge. She did not disappoint. I've moved around 47 times since 2009. I have never used a location/realtor to help me find a spot because I've always scoured the reviews online, and I've taken about two months to finally commit to somewhere after overanalyzing everything. For some reason, Denver is the first city to baffle my mind truly. I had no idea what location or what type of building would be best. There was just too much to choose from. Mindy helped me narrow it down. She offered flawless options. The Smart City platform is an incredible tool. It offers so much more than any site I've ever used or found alone. It's truly a white glove service when it comes to viewing apartments. Every detail is compiled and organized into one space, allowing you to bypass the overwhelming feeling that happens when you start to look at places, and they all blend together. You will not be disappointed working with Smart City, and I can guarantee you'll find exactly what you didn't even know you needed if you work with Mindy. She is a 10/10. I highly recommend her! read more

I can't stress how incredible my experience with Smart City, specifically Taylor Smith, was for my apartment search. I would highly recommend using this service, there is really no reason not to with it being free. Taylor is amazing at what she does. Her level of kindness, professionalism, and knowledge couldn't have been more helpful. She was also super flexible with my busy schedule, especially starting off. As soon as I expressed what I'm looking for, my lifestyle, and my preferences, she found me the perfect options to explore. It was tough narrowing down my options for a tour because she hit the nail on the head with each one! After I picked the places I want to visit, we took our tours, and she took notes, pictures, and videos at each location. It was great to just be present and have someone there to help me keep track of things. I also had such a good time with her! After tours, I've never had such a hard time choosing an apartment because she truly nailed it with each option. But - I couldn't be more thrilled about the one that I chose. I've never been more excited about an apartment! Thank you Taylor Smith and Smart City! I can't recommend you highly enough to anyone searching for an apartment in or around Denver. read more

Super easy service to work with. I had a quick call with Amy, a wonderful agent, who asked what I needed/wanted in an apartment. She sent a short list of great finds, we toured 3, and I found my perfect apartment! I was able to find something that checked all my boxes - something that I was worried wasn't going to happen. It was quick, easy, and enjoyable. I would recommend this service and Amy to any of my friends or family. read more

I am in the process of looking for a new apartment and Smart City Concierge has gone above and beyond in assisting me! Specifically Kyle, who reached out to me shortly after inquiring, has been amazing! Her responses are timely, she finds great deals/apartments, is knowledgeable, and builds a genuine connection! Kyle is also very friendly, while matching search requests exactly - she does a much better job than I ever could at locating apartments that fit my needs and budget. In the beginning I thought Smart City couldn't be true, but I am extremely grateful and happy I continued asking for their assistance! read more

We had a fabulous experience with Angie! She was incredibly responsive and attune to our needs and budget. We ended up finding our new apartment through her. Would highly recommend this service! read more

great job at finding a dream apartment and they were very personable and responsive. will never go anywhere else when i need help with a new home. read more

I worked with Mario and he was super easy to work with and was able to find me a home that fit all my needs in about a week. He was very knowledgeable on all the apartments he suggested and also the ones he did not recommend. He even took the time to create a personalized file to help narrow down my choices. Highly recommend working with him. Turned a very stressful process to worry free. read more

I was fortunate enough to work with Molly from Smart City. The service was incredibly and she was kind, thoughtful, diligent, and timely throughout our communications. Working with this service really took some of the stress out of moving and allowed us to focus on our needs and wishes. Will recommend to anyone and everyone! read more

Mindy was my tour guide and she was awesome, very responsive, honest and good vibes! I will refer you to others read more

Kayla was nothing short of fantastic. My wife and I had very limited time to go look at places with our busy schedule so when I talked to her she assured me that she would have it narrowed down to just a few places to maximize the time we had. She sent us over some places after we got back from vacation for us to look over. We set up a couple appointments, she showed up well prepared, with all the pricing (full price and the price with any specials applied), info about the building etc and even brought a tape measure since we had forgotten ours. After we looked at the first place and before we looked at the second one she had prepared a spreadsheet with anything you could think of with pricing. This made it super easy to compare the different places and even the different units. She was very responsive to any questions we had. While we have found our place, we will for sure pass her info on to anyone that we know that maybe looking in the future. read more

Jason Shine has been an amazing consultant, providing a litany of apartments based on my specific needs. An awesome company, with no upfront fees to participate. read more

I really don't enjoy looking for a place by myself. After a month of doing so, a friend saw an ad for Smart City so I gave it a shot. Amy was great for focusing my search. They are very attentive and have great resources. We're hoping to finish off our search soon. I would recommend them to anyone and use again. read more

I'm so happy I found Brooke at Smart City! She was very helpful the last few months and has made my move from California stress-free! I don't know how I could have done it without her. She and Amy both toured apartments with me, and they were awesome! 10/10 would recommend and use again :) read more

I reached out to Smart City to help me out with an apartment search. The process so super simple and Brit was incredibly helpful with everything. We had a brief call to discuss what I was looking for and she had a full presentation of options for me within a couple days then handled scheduling all the tours. It was great having someone to join me on tours who could point things out that I wasn't thinking about and who could gather info in real time. Highly recommend for anyone looking for a new apartment! read more

Moving is a hassle! Specially when moving into a new state, searching for a new apartment or house becomes a secondary job for some time. Dealing with movers and brokers, and different people can make this experience stressful. A college classmate recommended I go with Smart City in my search and relocation back to Denver. Though I lived in Denver around 10 years ago, the moving process was still an uphill battle. I'm so so so glad I found Smart City, as not only do they find incredible places based on your needs, they are super easy to work with, fun, responsive, take the research aspect of looking for a new place away, and make finding a new place SOO much easier. Tyler Mikkelsen went above and beyond in communicating with me throughout the process of finding a new apartment, toured the apartments for me and sent me a video compilation of each unit, and helped me break down the math to understand the cost and compare each potential building, to find the best fit for me. She was excellent throughout the process, super professional, and a joy to work with. I think Smart City has a super unique business model as helping renters find a new place to live should be a practice done in every major city. Way to be ahead of the curve guys, and thank you for your support! Can't rave enough about this business. :D read more

I highly recommend using Smart City - my experience with Mindy G exceeded all expectations! Mindy brought expertise and a relaxed environment, allowing me to prioritize my needs on my hunt for a new apartment. She was professional, responsive and clearly did SO much work behind the scenes so that I could focus on choosing the best spot. Mindy listened to all my needs and made sure that the spots we saw were aligned with what I expressed to her. Throughout our showings it was clear to me that Mindy works hard to make and keep positive relationships in our community and in this industry- and that includes her clients! I can't recommend her enough- she has single-handedly made this experience ten times better! Thank you! read more

Brooke is amazing! I will definitely be using this service again in the future. It was very easy to setup my request. Brooke responded quickly with questions and later in the day with options. read more

My agent, Olivia Van Vranken, is everything you could ask for an agent and more! Her tenacity and attention to detail is phenomenal. I was on a trip to Greece, and she was on it- sending me options for a new apartment because my lease is ending soon. She kept my budget in mind and made sure the features I wanted are there. Liv was super flexible and patient with me whenever I asked to reschedule the tour. I will highly recommend Smart City Apartment Locator to anyone because not only is it free but also you get top-notch service from their agents. This is the 2nd time I've utilized the service and they did not disappoint. I'm a very happy customer. read more

I was luck enough to be helped by Casey Nesper! She was able to find me the perfect place at the best price within the week!

What a great find! I was having an extremely difficult time finding the apartment I wanted. I was completely overwhelmed. I was very particular about the amenities I wanted and I was on a budget too. As soon as I reached out to Smart City I felt I was in good hands. Michelle got back to me and was very courteous, professional, prompt and competent. She did all the footwork and made it super easy for me. All in all I'm super happy with the place I got and it was a great experience. Next time I move, I will absolutely go back to them. read more

Kendall was just as kind and caring as she was educated about the apartment market. She was able to find us the perfect apartment with exactly what we were looking for with the first batch of our search! We have been dealing with some personal issues and Kendall helped alleviate the stress of finding a new apartment when we needed it most! Couldn't thank her and smart city enough! read more

We worked with Amy Bash to get our new apartment and she was BEYOND helpful!! Any questions or concerns we had, she responded in a timely manner & was always able to take any calls! Amy gave us a list of apartments that were EXACTLY what we were looking for & are now in the process of applying to our new home! 10/10 recommend smart city (: read more

You guys -- I can't even stress this enough, this. business. is. amaze. First of all, I didn't even know this is a service offered: they help find you your perfect apartment AND it's all free!? I know, I thought it was a scam too but check out their blog to how they actually earn money to make the service free to you. My agent that helped me find my perfect home: Reid Sangster. Cool guy & went above and beyond! I'm moving from Texas to Denver, so naturally, there are tons of logistics to plan out and he helped me with it all _ Tips for you: 1.Follow their Instagram account I followed them probably 8 months or so before actually deciding on a place to see what apartments/areas I should look at & prepare for. The post give great ideas and they have some great tips as well, like apparently a winter move is more cost efficient than a summer one! They also do Instagram stories of the apartment walkthroughs & sometimes community amenities! I'm always on the gram so this what a huge plus, they get back to you almost immediately too if you're interested in a property. Plus, they find some really awesome deals. Some of them almost too good, they go out too quick 2. Prepare a list of your needs & wants beforehand I'm a spreadsheet nerd so I probably had more information than needed, but it helped my agent save time with his search & understood my needs to help me find the right place. So if you have that list ready, it'll really save time for everyone. Pros: 1) Everyone on this team is super friendly! It's honestly so refreshing, they seem to genuinely care, idk about you guys but not everyone is nice to interact with lol. 2) Very responsive and timely! They are quick. My goodness. Absolutely love that. 3) Again, I just love their Instagram lol. I'm a social media manager & this just hits different for me, haha. It really does give me all I need as a future customer to find what to look for. 4) Though I don't really need it, they help connect you with movers/renters insurance/etc. to help you find a great deal when you've found your apartment. Not so much cons, but suggestions for them: Moving to a different state is hard -- more transparency & information about the neighborhoods, the apartment themselves & the management (history) would be fantastic! As a small minority woman with social anxiety, crime around a neighborhood is really important to me. After all, I think I deserve to feel safe & comfortable walking around where I live when I need a mental break ‍ I couldn't find a resource on the site & sadly didn't know Denver enough to understand that from a local point of view. I noticed from my extensive research that car theft/breaking into is a cause of concern! Especially in the city. So transparency on knowing crime in the surrounding area & management history on how they deal with the concerns would be great. I know it's iffy, a business conflict & might not help them get with more partners/apartments who have "problematic" management, but if anything, from a customer point of view. The transparency will build trust among the community & forces apartments to step up their game if they'd like to work with smart city! Giving them a chance to answer the FAQ or common issues might help level the playing field. __ Ok I digress, long story short. I absolutely love them. Will be using their services again, request for Reid the next time & will MOST DEF recommend them to my friends (I already have anyway, the ones that live in DFW at least) read more

I worked with Mindy Gordon and she was nothing short of amazing. I was moving from Washington DC to Denver and had never spent mroe than a night in Denver before. She helped me understand the pros and cons of each neighborhood and found exactly what I was looking for within my budget. She's very responsive and quick to get back to you. The virtual tours she provided helped really visualize what I'd be moving into as well. Highly recommend her and Smart City! read more

Got ahold of Smart City Apartment Locators and received a message from Kacee Traylor with Smart City the following morning. She was able to take our budget, must-haves, and timeframe and lined up several really stellar complexes in Denver for us to see and give us background on their pricing and incentive packages. She even made our needs clear to the buildings before we toured them, so we weren't wasting time looking at units that were out of budget or didn't fit us. Our second day of walkthroughs, we found a really awesome apartment by Union Station and signed a lease immediately. Everything was super tailored to us. I'd definitely use them again, especially considering they're a free service to apartment seekers. read more

I worked with Mindy Gordon - She helped guide me to a perfect spot. I enjoyed working with her

My husband and I are relocating from Dallas to Denver and Molly Nguyen went above and beyond to help us navigate a somewhat unfamiliar area. She was very responsive, knowledgeable, answered all of our questions, and mostly, was extremely patient with us. She even took video tours of apartments were interested ins once we couldn't go visit them in person. I highly recommend using Smart City for your next apartment search. We definitely will going forward! Thank you, Molly and the Smart City team. read more

Smart City and Mindy helped me immensely in the process of moving from Fort Worth to Denver. Mindy found me the perfect place that I never would have found searching on my own. The whole process was simple and seamless. I would highly recommend using Smart City for your next move. read more

I was blown away by Tory Cheney's help. I was super skeptical about SmartCity at first. Tory started out giving some advice that I didn't want to listen to (regarding locations and areas, how many units I should tour, etc). After being stubborn and viewing ~10 complexes in 4+ areas in Denver, I found out she was right about every single thing. Oops. She found me the perfect apartment in an area I never would've considered had she not recommended it. She replies quickly, makes tours a breeze, and is so knowledgeable about the city. Thank you Tory!! read more

Moving from out of state without visiting Denver first seemed completely overwhelming until I started working with Kara King. She took the guesswork out of finding a quality apartment in the area I wanted to be in. She went above and beyond for me creating a map of all her suggestions that met most of the features I was looking for, visiting the properties on my behalf, taking all the video tours for me, asking all the questions to the leasing agents I wanted to know. And her help didn't stop as soon as I decided on a place, she was there even after I signed a lease, toured my unit with me once I did arrive in Denver, and kept in close contact with my apartment leasing office when my lease was drafted incorrectly. She called them and even went to the property to ensure it was remedied. She checked in to see how my move-in day went, the whole experience took SO MUCH stress off of me and let me focus on acclimating to my new job, and planning how I was going to enjoy the city / my new neighborhood. I can't recommend Kara enough or Smart City no matter what city you're in. I've also used Smart City in Houston and their agents there were nothing short of the same above and beyond experience. Thank you Kara & Smart City Denver! read more

My boyfriend and I had Liz Newman helping us find an apartment! She was great! She was very responsive and Inquisitive and always wanted to make sure we weren't wasting our time on something we didn't love. After one weekend of tours, we found our next home. She did a great job setting up all the tours for us as well as making sure we had enough time to get to each in between. Then all we had to do was add her name to our application! Super easy. I would definitely recommend using this service to help you save time. read more

I was paired with Hannah as my Smart City Agent to help my girlfriend and I find a new apartment. She was amazing and super on it right from the start. She had all the questions we couldn't think of and made the whole process super smooth. We toured and signed all in one day and can't wait to move in! Thanks again Hannah and Smart City!! read more

Honestly such a helpful service. I'm moving from out of town and was not familiar with the different neighborhoods. Tory was great - her service went above and beyond other apartment locators I've used before. We talked multiple times about what I was looking for, she scheduled all my appointments for me, and was great about following up and updating my schedule as preferences changed. Great (and free!!) service. Would definitely recommend. read more

I work with Tory on locating an apartment in Denver, CO. My fiancé had recently gotten a new job and we needed to relocate ASAP. I had no idea where to start but came across SmartCity on Instagram. They instantly connected me with Tory and she reached out to get started on the hunt for a reasonable apartment for two people who have never even been to Denver. I feel so lucky that I got Tory as my locator as she was attentive, knowledgeable, and so helpful during what is normally a stressful time. She was able to find me a great apartment within budget, location, and had all the amenities we wanted. I cannot say enough great things about Tory or Smart City! Thank you so much! read more