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    Smart Home Empire

    4.5 (6 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Smart Home Empire

    Home automation repair

    Home theater calibration

    Home theater design

    9 More Services

    Home theater furniture installation

    Home theater installation

    Component automation

    Security monitoring services

    Security system installation

    Security system repair

    Soundproofing

    Home system automation

    TV mounting

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    Recommended Reviews - Smart Home Empire

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    2 years ago

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    2 years ago

    Very Informative and great service! Highly recommend! They were helpful and new exactly what to suggest for my home internet solution.

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    Paramount Technology & Wellness

    Paramount Technology & Wellness

    4.3
    (6 reviews)
    $$$

    Seth is incredible! He is a perfectionist and worked to make sure all was perfect! His team was…read morecourteous, neat and professional. Can recommend Seth and Paramount Home Technologies without reservation. They are simply the best!

    OVERCHARGES AND UNDER-PERFORMS. Paramount may be okay for hanging a flat screen TV but I made the…read moremistake of hiring them to do a home audio video installation. Despite giving me a written proposal, we experienced several problems, mistakes and additional charges. That's one thing the owner, Seth Diggs, is really good at - additional charges. Among the installations described in his proposal was: "POOL/PATIO - Use existing ceiling mounted outdoors speakers and replace old omni-directional Bose speakers with new directional rock speakers. Install Sonos amps for both sets of speakers. Check and repair speaker wiring as needed." When one of these new rock speakers went dead within the first year of installation, I called Seth in the hope that he'd stand by his work. He did come to check this speaker but only after he made it clear that he charges "$165/hr for service calls" (never mentioning any minimum charge). Once here Seth found the problem to be a cut speaker wire. He said that when his guys removed the old speakers they connected the new speakers to the old wiring which, he explained, was not (but should have been) buried by the original installer. In the same breath Seth, while admitting his guys didn't bury the wire, said that the original installer should never have left the wire above ground because "sooner or later" it will be cut and that "Paramount doesn't do things that way!" Despite the fact that the proposal included the repair of speaker wiring "as needed" and the fact that Paramount connected the new speakers to the existing above ground wiring, Seth tried to blame original wire installer for the problem (i.e. not burying the wire his guys connected the new speakers to). Now he says, for an additional $1,500, he'll be happy to run/connect about 100 feet of buried speaker wire (which one can buy on Amazon for less than $50)! Moreover, and despite the fact that I previously paid Seth more than $17,000, he was here for only about 20 minutes on the "service call" but insisted upon getting paid $165 now stating, for the first time, that's his minimum charge. Seth Diggs is just not my kind of guy.

    Audio Advisors

    Audio Advisors

    3.0
    (7 reviews)
    $$$$

    For the past year and 9 months I have been looking for the right pair of Sonus Faber Nova I's. I…read morehave OCD and care about condition but don't have the budget for a new pair. I have found a few for a good price but they just weren't right. I found audio advisors and saw they had a pair so I called. The first and last question I asked was about the condition. The person I spoke with said several times they are like new and even said they are "perfect". He said the person who owned them had several houses and barely used them. To me "like new" means they are just like a new product but were opened and used. And perfect obviously means perfect. To my surprise they did not include the manual like a new pair would and the bottoms of both speakers have several very large scratches all over. This is the most I've spent on speakers and I planned to have these the rest of my life so I would rather not have them than have a pair with damage. Like I said I searched for almost 2 years for the right pair and the pair audio advisors sold me were not as described. I asked several times and each time I was not told the trust. I called to express my disappointment and the same person I spoke with made it seem as if it was my fault. He said "well you did buy a used pair". Yes, I know they were used but I was told several times they looked new and were perfect. Then condescendingly told me "The scratches are on the bottom you won't see them." Okay well there is also a blemish on the front of both speakers. Regardless, thats not the point and he was just making it worse. I was very calm never rude just disappointed but he handled it poorly and never apologized never looked for a solution just made it seem as if it was my fault for buying used. Like I said I asked several times about condition so I don't see how this was my fault. He then said plug them in and listen to them they're great speakers. He never seemed to want to help and never addressed my concerns. I don't know if he even understood (or cared) what the issue was. Additionally, I waited almost 2 weeks for a shipping quote. Fine things take time I get it but the issue was I had to call back after a week and remind them I was waiting. Still nothing after several more days so I called back again and they had the information. I wish they called me to let me know but okay. Lastly, I wanted to mention a few days after the initial call I got a call from the person I spoke with thinking they had the quote but he called me by accident thinking I was someone else. Not a big deal at all but goes to show they are unorganized. Needless to say I am very disappointed with the entire transaction but mostly disappointed my almost 2 year search ended this way. There are plenty of other places out there that are honest and if there was an issue would handle it much more professionally.

    Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

    Smart Home Empire - securitysystems - Updated July 2026

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