My car got impounded here I paid the tow and storage fee and when they we're backing it off the…read moretruck my front bumper got caught on the ramp and folded my front bumper inside out I said something to him and he acted like he didn't just watch it happen so I asked the guy you plan on repairing that right he acted as if he didn't even see anyting I told him you just sat and watched my bumper fold up he then told me "For all anybody knows you just hit a curb" he refused to repair my car said if he does he'll charge me more for storage fee and I would have to pay for the repair very shady shop they're running over there now I have to pay out-of-pocket to get my car repaired elsewhere for something they damaged and pretended nothing happened

We always trust the very knowledgeable and skilled technicians at Schafers Auto Service,…read moreparticularly Phil Hill, to do all of our repairs and maintenance. Many of our family and friends also rely on schafers auto service. They do thorough work in a timely manner at reasonable pricing.

fast service great pricing…read more knowledgeable mechanics Dropped my car off in the morning and it was repaired and back on the road the same day

I have an older vehicle and am always nervous about taking it to a shop for repairs as I do not…read morewant to sink a bunch of cash into the vehicle. I took my car to Mount Carmel and was totally blown away by the professionalism and care shown to me. Keith is my mechanic and I am totally satisfied with his work and the prices are acceptable. I had my car back in record time and I've taken it back again for the yearly inspection. I so appreciated how pleasant Keith is to work with. He kept me informed and answered my questions so I could understand. I would refer Mount Carmel and Keith to anyone. I'm confident they won't be dissatisfied.

I started saving Celebrating 10 year cards that came in the mail. I called Chris and made an offer…read morewhich was exceped . My service was good and I got in and out in good time... DON'T WORRY ILL BE BACK Larry Wilson

Cox Automotive is a great garage that I can trust. After being taken advantage of at another…read moregarage (to the tune of $500 in unnecessary repairs), I started taking my car to Cox. They do great work and are very trustworthy and honest both in their pricing and in the work that is necessary for each job. I go to them for oil changes, brakes, inspections, and for parts installation; however they also do a lot of custom work and restorations.

I have used Joe and team for auto repairs for over 10 years myself and have had multiple vehicle…read moretypes serviced in that time. Joe's work is exceptional and his prices are fair. Joe goes out of his way to obtain parts (like my recently replaced alternator in a 2005 Town and Country) at the most reasonable cost he can. In 10 years, I haven't had a single instance of having to take a vehicle back because of something that was "repaired" still not working correctly, which is more than I can say for EVERY big box auto repair place I've ever used.

Local guy who knows his stuff and won't steer you wrong on what your car needs…read more In short, the kind of business everyone always claims they want to support

Don't waste your time or money! These jokers wasted an hour and a half, and charged me forty odd…read moredollars just to look at my car. The quote they put together was even more of a farce. $3000 for tires and a control arm. The best part, they couldn't even find tires that matched my existing Michelins and I'm running 17s." They also wanted $800 for a hose, what a joke! Well even the stealership gives you better service than this and they at least have courtesy vehicles and nice coffee. Stay far, far away from this pack of thieves! Also, and this is very important, they adjusted my seat and steering wheel while in possession of my car. That's like groping a man's wife.... Can I have my money and dignity back?

I had bought a 2015 Nissan altima there about 4 years ago- and i never had a single issue with it…read more But my family grew by 1 and I needed something bigger. I started the process online, I knew exactly what I wanted..down to year, miles, model. I looked around at several dealerships and #1 Cochran had the best price, biggest selection, and I knew their customer service couldn't be beat. I started the process online and ran my credit application so I didn't have to wait up at the dealership all day long with a toddler. Alan was super attentive to what I wanted, he got my requests down all the way from miles, model, color, and features. When it was time to actually buy the car we were there maybe two hours signing everything with the trade- in and new purchase. Highly recommend! Alan was great with communication, I loved that they text with simple questions and concerns.

Grossly Deceptive Practices…read more Beware of the despicable deceptive practices employed at this business. I called about a newly listed used car and was led to believe by the salesperson Clark that I was first in line. As the car's time of availability changed, he called me to let me know so that I wouldn't miss the opportunity, and so I adjusted my schedule accordingly. I arrived before the agreed upon time, met with Clark, got the carfax and inspection report to read while I waited for the car to be finished at the shop, or so Clark claimed was happening. About 45 minutes later, another person entered the showroom, was shown the car unbeknownst to me (I hadn't even been told it was ready), and was allowed to purchase it. Only after that was concluded, about 1 hr of waiting, did Clark tell me "I am sorry, but someone else has bought it." Clearly I was just brought in just as backup and deceived as to my prospects of getting the car. The entire time, Clark was apologizing for the delay and explaining it as the car being finished when in reality he was waiting for another buyer and stringing me along. Disgusting. Even worse, the manager washed his hands of Clark's actions, indicating that this was in fact a tactic they employ. I strongly advise avoiding this disreputable dealership.

I can't say anything about the mechanical service, likely its fine…read more It is truly a shame that Cochran wouldn't take care of me on fairly routine fix for them, but it cost me $900 to get done, and that was the best price I could find. You see, Hyundai used a plastic piece that wore out sooner than it should have -- Hyundais screw up, not mine. I actually had to borrow the money at the time to get this fix done, and my mechanic told me it would eventually become dangerous. You see, I obtained the car used, and I had no idea there was a recall on this problem -- the original owner apparently blew off the recall notice, and never told me. If I had known I wouldn't have gotten it done, for free. I take recall notices seriously. I only found out about this design problem when, out of the blue, my steering started to shimmy, the fix cost $900. I even shopped around -- $900!!! Not happy at all. Exceptions are exceptions for a reason, to give someone a break. I guess Cochran doesn't think I deserved a break.

They put the customer over policy and we are now the owners of a 2024 Tuscon Hybrid. The customer…read moreservice was great.

I had an excellent experience at #1 Cochran Honda in McMurray today. I arrived without an…read moreappointment after discovering I had a flat tire, and Anthony Cutrana, my service advisor, was able to assist me immediately. He was incredibly kind, professional, and helpful throughout the entire process. The service team assessed the tire and patched it in about 35 minutes, which was much faster than I expected. I was especially happy to learn that I didn't need to purchase new tires. The level of customer service I received was outstanding, and everyone made a stressful situation much easier to handle. Thank you to Anthony and the service team for the prompt, honest, and efficient service. I look forward to returning for future maintenance and highly recommend #1 Cochran Honda to anyone looking for exceptional customer care.

If you want to buy a CERTIFIED PRE OWNED vehicle that does not come with a full tank of gas as…read moreadvertised, has dog hair in the cup holders even though it was supposedly detailed, has tire pressure issues even though it supposedly has new tires and has personal items belonging to a previous owner such as a toy and a remote control for a television still randomly placed around the interior of the vehicle ( within the passenger compartment fairly close to the cup holders that contained the dog hair ) then this is the place to go. Hardly come anywhere close to the high standards of Honda's CPO program but they will gladly pass it off as such. All this within 48 hrs and 50 miles of driving after a handshake and a smile. A sucker born every day. Thanks COCHRAN HONDA. What a huge mistake i made. Go elsewhere folks and be on guard