Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

Great service! Jose is very knowledgeable. I came to get a spare key for my Lexus ES350 2022. Jose…read morewas able to program the key fob and showed me how to use the skeleton key all within 30mins. I definitely returned again for any keys I need made.

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

The pricing is okay. I used this provider for around 11 years. My issue with them is that they…read morerefused to sell me a replacement wall mount after I had cancelled my monitoring. Really disappointing behavior.

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

SOLD MY HOUSE AND HAVE TO CONTINUE TO PAY FOR THIS SERVICE. So please make sure that you are not…read moremoving within the 5 year contract. Do you know what's gonna happen in your life for the next five years? I called and this really nice lady was able to give a monthly discount. I'm still never getting an alarm again, but it was nice she worked with me.

I was an Ackerman customer for about 8 years until my account was sold to ADT without my knowledge…read more I have been using ADT for about 2 years. In early December 2025, I noticed Ackerman Security was back in business; I said okay, let me call them to re-established home security services with them. A home appointment was scheduled, and the woman sales rep for Ackerman came to my home. We talked and reviewed the work that were needed to convert my home security services from ADT to Ackerman. We discussed the amount and monthly payments for Ackerman Security services. To establish services, I was going to finance the equipment charges to a finance partner company for Ackerman. I gave the Ackerman rep my personal information (e.g. Social Security number, address, phone numbers, and other information to establish security services.) The Ackerman rep never follow up with me. When I called her, she gave me an excuse saying it is a technical issue, management is reviewing your information, or some off the wall excuse. I got tired of waiting, and I utilized ADT security. I paid more money with ADT; however, I have a peace of mind. If Ackerman Security didn't want my business, I wish the rep would have said something; and she didn't. Very sad business practice; and I am glad that I am not returning to Ackerman as a customer.

If I could give no stars I would. If someone from ADT comes knocking on your door, sends you an…read moreemail because you just "moved in" .... RUN!!! Avoid them at all costs. Deceptive. Unscrupulous. I signed a contract for equipment and service. Changed my mind and gave notice within the time period required to cancel. I later found another ADT dealer and was able to purchase my equipment and pay by the month. I've tried since January 2026 to cancel as I have never activated the system. After 5 months of phone calls, run around and transfers, they tell me today that I am bound by the contract I initially signed. What???? I cancelled it. Chose another install and payment option, but they say I am still bound. The Rep advised that I am 22 months into the "contract" of 60 months and I can cancel my services with a $1,000 penalty. AVOID ADT AT ALL COSTS. PS I'm not done with this yet.

I spoke to them and explained a hardship situation and they basically said we don't care about your…read morehardship. It took six calls just to get someone on the phone.

Lawrence was able to quickly find the solution to my cabling issue, repair it, and expand the…read morefunctionality of my system at the some time. Absolutely stellar service, and highly recommended.

My office had had issues with our phone lines for months and nobody we called knew what to do until…read morethe guys at Technolojunkies came to take a look. Even though our equipment was pretty old, Lawrence was able to figure out exactly what the problem was and how to fix it. So glad we found them!

This is an excellent experience, the technicians are very efficient and fast, my restaurant…read morelocation is not very safe, In my opinion, security camera is important for me. They recommend DaHua surveillance camera, 4K clarity, wide angle, suitable for commercial place. The price is right and the product is good as well.

From the owner: Welcome to our Surveillance Cameras business, where we are dedicated to providing top-of-the-line…read moresecurity solutions for your peace of mind. Our range of surveillance cameras is designed to meet the diverse needs of homeowners, businesses, and organizations. With advanced technology and cutting-edge features, our cameras offer high-definition video quality, wide-angle views, and remote access capabilities. Monitor your property from anywhere at any time through our user-friendly mobile app or web interface. Our cameras are built to withstand the harshest weather conditions and deliver clear, reliable footage even in low-light environments. With our Surveillance Cameras, you can confidently protect your loved ones, assets, and premises. Choose the best in the industry and experience the difference in security. We can travel as many places as we can reach.