Security Services is everything we were looking for in a business partner and home security…read moreprovider. We had been with one of the big national companies and couldn't get service no matter what we tried, we called Security Services and they came over, explained their services to us, and also said he could fix the problem we were having that the big national company tried unsuccessfully three times to fix virtually, Security Services came to the house and took care of everything. We had them install a completely upgraded new system with outside video and the works, turns out all companies use the same monitoring services everyone else uses, so by switching to Security Services we got a better system and better service. John the owner came over to our house, explained everything in detail what his crew would be doing, and the guys that came to do the work explained every step of the process as well, we had 100% peace of mine through the entire process from beginning to end, something we never had with the big national company. I recommend this company and its processes 100%, you can make the call to Security Services and rest assured everything will be handled professionally, thoroughly and with respect to you and your property. We couldn't be happier with our decision to go with them.

Even without a contract to lock us in, my wife and I have been customers for 3 years! The service…read moreand response time is the fastest we have experienced. Whenever the alarm trips the monitoring center calls within 10-15 seconds. This makes me feel safe and protected, so thank you for a job well don.

I recently had Bulldog install a home security system. Their two man crew was professional and…read morecourteous and didn't make a mess as they installed the system. Their pricing is much more competitive than some of the other security vendors in the area, plus I really like the fact that you don't have to sign a service contract. If your product is good, you shouldn't need to lock your customers into a contract. I'm glad Bulldog agrees with this philosophy. I wish the installer had spent just a couple more minutes explaining a few of the system operations, but that is my only complaint. I'd recommend giving them a call to at least compare with quotes from Ackerman and ADT.

I met with ADT on 11/16/19 for security service. They stated i have 3 business after installation…read moreto cancel my services. The appointment was set for 11/23/2019. On this day the tech arrived without the proper equipment to completed the job. He also told me that he no longer worked for bulldog they just called him in for this one job. He informed me that i would have to call in and have the appointment reset for the following week as they needed to order equipment. At this time i still have no active security service and am not able to move my family in until the service work is completed. I called in and reset my appointment for 11/26/2019 as i was told by the tech the they would have all the equipment needed by Monday. The technician came out on 11/23/2019, yesterday, completed the installation (which took about 5hrs) and left. All night I was getting false triggers and false alarms and the Door bell does not notify me each time when its pushed. Today I called ADT bulldog to cancel my service. They refused stating that their policy is not 3days from installation but instead 3days from the date the paperwork is signed with the sales tech. By this standard i would not even have their equipment to see if it works for my family. In addition i was sent an amended contract on 11/26/2019 (well within the 3day contract rule they have) from bulldog. After doing some digging I was also able to find out that Bulldog sent a technician that they had fired previously, who does not work for the company anymore to my home for the installation. THIS IS UNACCEPTABLE. Now they are refusing the honor their 3day rule for cancellation. No matter if the rule is 3days from the contract or installation both apply as they sent a revised contract yesterday 11/26/19 and I also have my services installed yesterday. I spoke with Valeria who would not provide her last name or company ID number. She stated if I stop paying that she would send me to collections and refused to let me speak with anyone else higher than her. I called back and Wendy answered the phone and when she realized it was me she put the phone on hold. I hear her say "thank you for calling bulldog this is Wendy, oh no" right before putting my call on immediate hold. I waited on hold for 10 minutes before it eventually went to voicemail. They are avoiding my calls as they now know my number. I called from a different number and got through immediately but when I told them who I was, same outcome. Put on hold until the phone eventually went to voicemail. DO NOT TRUST THIS COMPANY...... CROOKS!!!!!

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

I can't wait until my contract is up to get away from this group. Their customer service is good…read moreduring setup and then is nil after setup is complete. I don't advise anyone to use this group.

I've had home security systems before, but after moving to the Atlanta area, I waited for a while…read moreto get one. I guess I remembered it being kind of a hassle. Not this time. True Protection made it so easy. Our installer was on time, friendly and helpful. The system is easy to use. I feel so much more relaxed and at peace, when I'm at home and when I'm not. I'm glad I called.

Extremely Happy. I live in Druid Hills in Atlanta. Wanted to add a second keypad to my security…read moresystem. Total frustration calling around to the local "big guys" - they all wanted to sell me something or add their monitoring service. Decided to do it myself. Called alarm distributor and learned the bad news that they do not sell to public. They recommended Noble. I called - the woman on the phone was knowledgeable, told me who would do the job, when they would arrive and how much it would cost. They charged me same for keypad as I could get on internet. Service technician (Richard) was extremely pleasant. He called when he was on the way. Did a great job. After he left I noticed that he even tacked down a loose wire on his own that I did not ask about - that tells me he is someone who just wants to do a good job. Hard to find this level of service these days. Highly recommend.

I hired CSA to run and terminate some ethernet drops and to design and install an alarm system in…read moremy newly-purchased house. Nate was really helpful in discussing options and finding a solution that worked well for my needs. Also, I appreciated their willingness to give me all the info I needed (installer codes) to add future components myself and fully control the system. Install went smoothly and they followed up a few weeks later to make sure everything was working to my satisfaction. I'd use them again for any low voltage needs and have recommended them to friends.

This is for the Cat-6 cable drop/wiring job that CFA performed in my recently built home…read more As we didn't have an opportunity to wire the house before it was finished, I looked for a reliable vendor to wire it for me and CFA was recommended to me by another Low Voltage Electrician. CFA was quick to respond with a detailed quote and were super flexible in scheduling the work. Even paying the deposit was painless and easy. So, the work. It was done quickly, professionally and cleanly. The techs on-site conferred with me what their approach was and we figured out exactly how I'd like the job to be done. I appreciated the quality of service so much that I plan on hiring CFA again for additional low voltage work. Final note, as a new homeowner for the first time I was nervous about possible damage to the dry wall, plumbing and electricity. Luckily, quickly after the work started I could see the care that was taken and was immediately relieved.

I highly recommend Deshawn Howard at Smart Shield Security. I set up my security system with…read moreDeshawn. He is very knowledgeable, experienced and responsive. There was no over sell or pressure. He was able to re-activate the system that was already in my home, which saved me a substantial amount. The monthly fee for monitoring is very reasonable, and there is no contract period. I previously used ADT, but prefer working with a local company.

Hi - We moved into a house with a dated Crestron audio system and wanted to have it updated. I…read morefound Interactive Automation on the Crestron website and Barry Newton quickly responded to our inquiry and provided great advice and direction. He and his colleague (Elias) installed an updated system this week and their "can do" attitude was fantastic. The system now works great - many thanks!!

My husband and I "inherited" Interactive Automation when we bought our house almost 2 years ago, as…read morethey installed the audio visual setup in our home for the original owners. Since moving in, we have completed multiple other A/V projects with Interactive Automation. We could not be happier. Barry Newton (the owner) and his colleague Joe Warnett are the definition of outstanding customer service. They are proactive, knowledgeable and most importantly, extremely responsive (even for the occasional after hours or weekend call). We have referred several friends to them and we would not think of using any other A/V company for any future projects. They are truly outstanding on every level.