Update - the new owner Sean and his family got right on my issue as soon s he purchased the…read morebusiness!! The shade is now fixed. Customer service was excellent! I am leaving a 3 star review because this business has had my skylight shade for months and phone calls went unanswered. Shane with Blind Bear just purchased the business and so far they have been amazingly responsive. He came out to diagnose a problem at a rental within hours of calling - he is swamped catching up! I am hoping I can come back and change this to a 5 star soon.

I had several problems with my shades that were installed by "Window Wonders" in Sedona, AZ. First,…read morethis company did show up to fix issues when called. But later, I discovered that "Window Wonders" will deliberately ignore a customer's request for service. I even called the Hunter Douglas main office to place complaint about "Window Wonders" for refusing to come to my home to fix problems that were still under warranty. This period lasted for about 1 year, then he returned to fix problems with the shades he installed. But "Window Wonder's" owner lied to me about the warranty being 5 years, when in fact it's a 7 year warranty & on two occasions he extracted payment from me under false pretenses (the false pretense was his insistence the warranty was for 5 & not 7 years). Now, "Window Wonders" owner has chosen to ignore all my calls & requests for service with lame excuses such as, "I have the flu" or "you are on my list." I've waited months for him to come to my home to fix another problem that should've been covered by warranty, calling his office four or five times, but I can see he's ignoring me for good at this point. I called a handyman to fix the problem. I do not recommend this vendor for the reasons stated. You can also see that Hunter Douglas states warranty is for Lifetime, but cords are 7 years. That should put things into even better perspective.

The customer service is exceptional if you have a small fortune to spend on window coverings. They…read morewere not able to offer what we wanted and provided alternatives. After a quote that was still 5 figures to cover 14 windows with 40% off, we decided to go with someone who was less than half the price and give us exactly what we wanted.

Purchased shades. They have good quality. Better than others I have tried in Cottonwood. I prefer…read morethem. Good customer service.

We purchased a new home and wanted to add the best window treatments in our opinion which are…read moreplantation shutters. We made the call and Jesse came out and gave us an estimate while providing all the options. We loved what he delivered and made the call, although a few months after the estimate. All expectations were delivered by Jesse and the order was placed. The finished product was delivered maybe a week or so early and we set the appointment for the install. On install day, Josh arrived promptly at the set appointment time and he did an initial walk through for all of the window locations (14 of them). What i thought was a nice touch was that he also set additional expectations that John would be coming out to support this install. When John showed up, the same professionalism delivered from Josh was doubled with John. Long story short, they both got all 14 shutters installed in mush less time than quoted and they look awesome. I highly recommend Blind Brothers for any window treatments in your home!

Very disappointed in their service. Brought shades in to be repaired took 3 times longer than they…read moresaid. Do not recommend.

Disappointed. Made an appointment, met a woman at the home for measurements and never received a…read morequote. I was informed it would take a day but almost a week later, nothing. Just frustrating that I wasted my time.

I brought in a broken vertical window blind that was 12 years old, thinking it might be beyond…read morerepair. These guys not only fixed it, they did so in a reasonable time and more than reasonable cost.

Did excellent job repairing a very large blind. And the price was reasonable. Work was completed in…read moretimeframe promised.

Amazing! From Kyle providing a quote and ordering to Justin installing, the whole job was FABULOS!!…read moreShutters were installed pefecrly and look amazing!

Jessica is very talented . She can immediately sense out your preferences. She has excellent…read morestyle. She is passionate and dedicated to her profession. Strongly recommend. M

Our in home consult we had with Josh and Jessica was an amazing experience. They assisted us in…read morechoosing blinds for our dining room, office and our main bedroom. The process of picking out shades was so easy! They came in and saw our style and found materials and textures to work with our spaces. Now we fast forward to installation day. They came in with their tools and got the job done. I would have never of known that they came to my house because they left everything spotless. They set a vibe for each of our rooms and we absolutely love it! If you're looking to support a local business and you need new window treatments you should definitely give these guys a call.

If you want high quality blinds at a great price, budget blinds is just that ! Superior customer…read moreservice and a pleasure to do business with

Tyler and his team of professionals guided us thru choices and decisions and installed high quality…read moreauto blinds that we are simply thrilled with . Deep appreciation for Tyler and his installation crew !

Have known Tom and family for about 20 years so when we were remodeling, I contacted him and didn't…read moreshop competitors. BIG BIG mistake. He came to our home in May and we ordered new window coverings for about half our home. Gave him 50% (approx $2,500) down. He said new window coverings would be ready mid July. In July, also gave him one of our existing window coverings to be restrung. Have not heard from him since. Have left numerous texts, phone messages, and even taped notes to his store door. No response at all. Getting very frustrated. My wife is talking about taking legal action against him to recover our down payment. I would never do business with him again and would recommend going elsewhere before giving him any money.

I had a frustrating experience with Prescott Window Coverings. They came out, took measurements,…read moreand gave a bid--but never followed up. I had to text, call, and even go to the store just to get a response. They did eventually complete one window, but after that, no further communication or follow-up. Based on my experience, their customer service and reliability need serious improvement.

We used Boomswag in their capacity as a Sunsetter Authorized Dealer. Clyde Wright, the owner, was…read morevery good to work with. He helped us pick out the awning that best suits our needs. There was never any pressure to buy. He installed the awning himself. It looks great and is functional, allowing us to use our patio much more this summer. If we are in the market for blinds, a call to Boomswag will be the first call we make.

From the owner: Custom window treatments, Shutters, Plantation Shutters, Blinds, Wood Blinds, Faux Wood Blinds,…read moreShades, Roman Shades, Roller Shades, Patio Shades, Custom Draperies, Curtains, Swags, Custom Cornices, Solar Screens, Bug Screens, Zipper Track Systems, Awnings and Pergolas.