I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

Katie was great with my hand tattoos! Confident in her work, relaxing atmosphere! I would…read moredefinitely recommend The Beauty Room!

Jenn is amazing. She cares for what she does and you can tell just by the way she talks!read more

FANTASTIC EXPERIENCE!!! I do a lot of traveling for work and I have come to love the service given…read moreto me by most of the Sugaristas I have had in many different states. However, the team at Eau Claire, deliver amazing results and excellent customer service. Thank you so much to Eryn and the team for treating me so warm and kindly and making this experience an easy top 3 visit to any Sugaring location I have been to. Your staff is knowledgable and fun to talk to. From the moment I walked in I felt a good vibe within the space. The service was quick and as painless as this type of service can be. I don't know when or if I will be back in Wisconsin but if I am I am happy to know this store delivers the same experience as all the others I have been to.

sugaring does NOT hurt less than wax, don't let anyone tell you that! maybe besides the after…read moreeffects, it is correct in saying it does not pull on your skin which i loved, but getting your hair ripped out hurts all the same. i got a Brazilian and the girl seemed rushed and missed a few chunks of hair but I did not want to go back to get it fixed bc i had already cried, was embarrassed, and the girl did not seem like she wanted to help at all. she kept apologizing which i thought was odd, and it made me feel bad for being in pain. i have been waxed before without crying, this experience was a lot. it is $15 more than a wax, and i do not think i will do it again.

Once again leaving happy after the service I received. They do amazing work here. Casual and laid…read moreback. Service amazing again.

So if you read my last review, I was at a nail salon just this past Thursday-- 3 days ago. It…read morewasn't great. Do I drove back into town 45 min to get brows and nail fill. I didn't return to THAT place but instead tried out Lux Spa! I am so glad I did. It was clean and beautiful inside. I waited for maybe 10 min then was taken care of. My nails look pretty and so do my eyebrows!!! This is my new spot!!

I have been seeing Daw for years for my PMU. She is truly the best in the business and I wouldn't…read moretrust anyone else with my face! She is very professional and makes sure everything looks great to you before starting. I have had my brows and lips done and I always get so many compliments on my PMU! It saves sooo much time getting ready as well! You have to book with her!!

From the owner: My expertise lies in microblading, powder/ombre brows, combination brows, lip blush, and waxing,…read moreall aimed at achieving a natural, effortless beauty that simplifies your daily routine.

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

Terrible booking process. Force you to download an app. Booked for what I thought was 3:30 showed…read moreup at 3:20 and was rudely told the appointment was at 3. No one called or anything. Also, the nurse looked awful. Some of the worst filler I've ever seen. Blessing in disguise I guess to have to miss this appointment.

I've been going to Georgia at Starr's Sister for years. I always look forward to my appointments…read more She does a fabulous job with cut and color!!

I went in with very high expectation and left crying. Don't even care to remember the name of the…read morewoman doing my hair. Way too short and not at all what I asked for. She apologized for taking too much off then TOOK EVEN MORE OFF!!! Can't believe I spent $80 for nothing... I should've done it myself with my kitchen scissors.

Me encanto este lugar y estoy tan feliz con mi tratamiento, muy amables que te hacen sentir muy…read morecómodo y confiado, y estoy tan feliz y agradecida con mi servicio con Molly, 100% lo recomiendo tuve una gran experiencia Molly pasó mucho tiempo conmigo durante Mi consulta muy informativa y muy amable, feliz de poder hablar Español con ella. Me dejo emocionada de haber probado algo nuevo , no puedo esperar para mi segundo tratamiento, El espacio es muy bonito y limpio ¡Hermoso lugar con un gran servicio!

Absolutely satisfied with the service I received at Eau Claire Body Care! Kind, professional staff…read more Clean, welcoming space. This is definitely my new go-to.

Amber introduced me to several new products. She was really aware of what I was looking for as an…read moreolder shopper. She is so knowledgeable and skilled. she will make an appointment too if you have a tight schedule. always ask for Amber she is the best! CG

This place has the worst customer service I've ever experienced in my life. Went back after the…read morefirst time thinking there was no way these people were still employed but somehow had an even worse experience today. Is it no longer a requirement that salespeople even have to speak? Are we just grunting and staring now?