Great selection and knowledgeable staff. This is the 2nd time I've used them and both times the…read moresame outstanding experience. I'm renovating a 150 house and trying to make the bathrooms appear as they would have been when originally installed in the 1930s. Someone did a "modern" drugged induced hippie renovation in the 1970s (the only way you could tolerate the bathrooms is if you were high). Sorry, back to the review. Every time I'm there, I found the product that I really liked but out of my budget. The sales person spent a lot of time with me to understand exactly the style I wanted and suggested a much less expensive option without sacrificing quality. I am thrilled with the products and service. If you shop there, it's helpful to take magazines or photos of what you want. Don't run out the door in terror with some of the prices- they offer more affordable options. When talking with the sales person, be honest to discuss budget because they will work with you. Be mindful that these are quality products. While the prices are higher than the big box stores, the products will last much longer so they are actually cheaper. It's painful to spend a lot of money on a renovation and then after a few years, the finish on the faucets is wearing off and leaking. Go with quality products! Wow, I never thought that I could be so excited about plumbing products and bodily functions.

I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

If you are looking for something unusual and don't know where to start - go to Paul's. They have a…read morestore front and several. Obtained units filled with furniture, hardware, tools, jewelry and of course, their hallmark offering: lighting. Prices are reasonable and the staff is friendly, knowledgeable and helpful. But, while I didn't catch his name - the store dog is ADORABLE.

So many cool things here. There's the inside but also a few trailers outside. A lot of old…read morenostalgic decorative items.

Lance is a pleasure to work with. All the other reviews praising his service and professionalism…read moreare exactly right.

Lance has done several jobs at my house. He does great work! He is punctual, keeps a clean work…read morespace and is honest. He is my go to for any electrical work. He is also very reasonably priced.

The Lamp Lady is truly amazing. I was struggling to find exact replacements for my exterior porch…read morelights--even AI couldn't track them down! My search eventually led me to her, and I'm so glad it did. After I sent over a photo of my broken fixture, she let me know she doesn't sell those, but then went above and beyond: on her own time, she researched and confirmed the exact manufacturer and model number so I could find it elsewhere. That level of selfless expertise (and the kind of person that she is) is hard to find. Highly recommended!

Fast, affordable, friendly, and a real professional. She responded promptly to all communication…read moreand did exceptional work. I can't recommend her enough.

It's always a pleasure to deal with the staff at the Midlothian, VA Reynolds Lighting Supply. I've…read morebeen dealing with them for about 12 years. They helped us design a custom track light system. I've been to the store at least 6-7 times since then, for LED lights, dimmer switches. They can't do enough to please the customer. The person I've dealt with the most is Krista. She is courteous, knowledgeable, professional and really listens. In short, she ROCKS! I've also dealt with April on several occasions and she can always pick up the ball no matter what I ask her. She is a delight to deal with. I would not go anywhere else for my lighting needs than to this Reynolds store. It's obvious to me that the person "at the top" walks the talk! Tom B. in Midlothian

Unsatisfied customer. I ordered the Chris Loves Edie Sconce in Brass/Gloss Deep Tan. The light cost…read more$185 + $29 shipping. After tax the light cost $228.34. This light is not worth that price. The metal fixture and the shade feel and look cheap and flimsy in person. The color of the shade is described as a deep tan but it is actually grey with green undertones. However, what annoys me the most is that they charged me $29 for shipping and now to return the light I have to purchase a return label from them. I will not be a returning customer. I will stick with buying from West Elm/PB/Article/Target. (Photo attached. Kitchen remodel in-progress - don't mind the mess!) Shades of Light is the shade is pictured on the left and West Elm are the other two. Grey not tan right?! The WE lights were less expensive and FAR more substantial in quality.

Ordered 2 mirrors, 349.00 each, for a total of 759.56, they arrived shattered in a million pieces…read more Contacted their customer service and was told it would take up to 4 days for them to decide if they were going to accept my return or not. To to mention if they do decide to accept it, I have to deal with FedEx picking them up and as I live in a high rise condo, that is no easy dear for two boxes that measure roughly 36" x 60".

What an easy and helpful place to shop! From looking to ordering and pick up, Nancy B's was the…read moremost helpful, friendly place I have shopped in Charlottesville!

Icannot say enough great things about these folks! I wish I could give another star…read more The wife and I rang them up trying to find mood lighting for a theme night supper. I was lucky enough to get Carrie on the phone. They did not have what I wanted, but Carrie took the time to kindly realign our expectations. The bulbs we were looking at turned out to be only 3 watt and not even an option for ambient lighting GTH. She made alternate suggestions and even offered to call her wholesaler and order us some samples. Carrie was awesome. Gosh I hope I am spelling her name correctly . These folks are our lighting folks for life. Superior service, kind caring and friendly staff. It doesn't get much better than this.