Food was great. Nice and lacey thin smashie. Fries were good too. Overall would eat here a hundred more times. read more

We can honestly say after several visits here; it's consistent, it's good quality and it's worth the price! The burgers and the shakes are the absolute best! The fries to me are just "ok" and the onion rings are good. The waffle fries are the way to go for a side and ask for them "Extra Crispy". So glad to have a smashburger spot in Visalia and they're awesome! It's a simple dressed burger and it's all it needs. It's the best of what you can get in each bite. Add jalapeños or bacon and you've just elevated an already incredible burger. Get those waffle fries I mentioned and a delicious shake and you're set. The milkshakes are thick and creamy with real ice cream flavor. The Biscoff was by far our favorite, but strawberry definitely tied for me. Making it a regular thing to come here on our days off now! It's nice that they're on DoorDash so I can get it delivered when I'm craving a delicious smashburger. If you haven't been here yet, absolutely a must try when you're craving a great combo. You can pay the same at other chains and you're not getting even close to the quality and flavor this spot has given! Multiple times! It's consistent y'all and it's delicious! read more

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This place is the bomb!! I had a hamburger and fries and soda last night and it was one of the best burgers I have had in years! Mind you I'm not a burger eater just because they all taste the same! This place is all fresh and they made my fries just how I like them!! You guys are awesome!! read more

Food was super good! We got the smash burger, chicken Philly, fries and onion rings. For drinks we got a mt. Dew and biscoff shake. The shake was SO SO SO GOOD!! Staff was friendly. Restaurant was small but cute and clean. Everything was great except the wait time. We waited 26 mins for our food but the food was worth it. read more

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Sigh. Honestly. Do I recommend ? I'm on the fence about it b/c they are new. But if my experience is like this 4 to 6 months from now. I would not recommend. I had to wait 30 minimum for my spicy burger and fries. Another customer was complaining about one of the cooks not wearing a net. I didn't see it but they were bothered about it. If you go. Don't go during peak lunch hours or within the peak hours of people getting off of work. The tables were dirty, the trash was too full to place my trash in after I ate. As of 10/19/2025 - they are hiring and definitely need help. The community is supporting but they are taking too long to complete an order. I'm not sure if the issue is organization or communication but there is a clear issue. Personally - I won't be returning anytime soon. But if you go - just be warned. Respectfully. The food is not bad. It was tasty. Just not worth waiting for that long. read more

I don't usually write reviews. This place....amazing. My boyfriend and I absolutely chowed down everything. Great customer service as well. Highly recommend this place to anyone that loves smash burgers. Definitely will be coming back! read more

Smash Town Burgers - Smash Fries - Chicken Wings Near Me - Visalia, California

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Tried this place for the first time on April 2nd around 4:15 p.m. The restaurant is fairly small and was completely empty when I arrived. There were three employees -- one female and two males in the back. One of the shorter males was cooking on the grill while the other stood talking with him. I ordered a triple burger and a double, and it took about 15-20 minutes to receive my food despite the place being empty. The food was okay -- not the best smash burger I've had, but still decent. Overall, it's a small location with average food. read more

Smash Town Burgers - Chicken Wings Near Me - Visalia, California

The food was scrumptious and the service was incredible when we ordered, the owner of this place was so sweet he gave me and friends some ice creams which we very much enjoyed and definitely go back again!! read more

Smash Town Burgers - ice cream - Chicken Wings Near Me - Visalia, California

I hate to be a negative Nancy but I'm trying to be as fair and factual as possible. Decent customer service but the food is very below average for the prices that you have to pay. A triple smash burger meal (reg fry/reg drink) is $20, I came in hungry and left very disappointed due to subpar quality of the food, overall it's a 5.5/10 for me, the interior is ok but is overshadowed by the falling short of the food. read more

Smash Town Burgers - Menu.....without prices....wonder why. - Chicken Wings Near Me - Visalia, California

Me and my hubby love getting the pastrami burger from here and waffle fries it's soo good

Waited 40 minutes for two oreo twisters. Finally the girl at the front acknowledged me waiting and said my shake was ready. I reminded her I ordered two. So with attitude she made the second but when she handed them to me they were completely wrong, they were Dubai shakes. I had waited so long that I let her know they were wrong but wasn't going to wait another 40 minutes. Customer service is horrible and the food isn't worth it. read more

Well i tried this place, and very disappointed with the food, the service was ok but mopping the floor while people is still eating and ordering is not a sign of a good restaurant etiquette when ur closing time is still in 2 hrs. Ordered the pastrami sandwich and it was salty and a little burnt, so as the bbq burger and the crinkled fries is well done. We were going to in and out but gave this place a try as they close at 12. The "kids" that works there put up half of the chair the sign lights was off like they were already close . I will not recommend or go back there. We eat out a lot and this was a fail for us , not a good experience at all. read more

The smash burgers were good and definitely the highlight of our visit. Unfortunately, the customer service really took away from the experience. The young woman with dark hair and a nose piercing was noticeably rude to me and my family, while being very friendly to other customers. It felt uncomfortable and unnecessary, especially when she spoke rudely to my granddaughter for simply touching something on the counter. The buffalo chicken fries were also very messy in presentation and just average in taste, as if they were rushed. The food has potential, but customer service and consistency really need improvement. read more

I got the double smash burger. The burger was good;nothing special but I'll definitely stop in once in a while. My only real complaint with Smash Town was the speed of service. I waited over 33 minutes for a smash burger when there were maybe seven people in the store. It works in a pinch and the burger was tasty. In my opinion, it doesn't really separate itself from any other smash burger spot, but that doesn't mean it's bad. It's good, and I would go back. I'm just saying it's nothing out of the ordinary. read more

I wish I would have taken of pic of the food my son and I loved it! Prices weren't bad either. Service was very friendly. Highly recommend

Food was made to order. The fries were so tasty, crispy, fresh from the fryer. We ate there and then took the extra fries home. They were still good when we got there. Service was great. We were greeted when we came in and they were really patient with us when we ordered. read more

This place was . The food was fresh, hot, and full of flavor--especially the fries and sauces, everything hit perfectly. Portions were solid and you can tell they care about quality, not just speed. On top of that, the staff was amazing. Super friendly, welcoming, and quick to help. You really feel the good energy from the people working here, which makes the whole experience even better. Definitely coming back and 100% recommend this spot if you want good food and great service. read more

The food was epic! Burgers were amazing everything was awesome until the lady at the front turned completely ghetto when we heard her yelling back and forth to her coworkers in the back and was dropping Fbombs left and right and my kids being 3 and 9 could here it all I was very disappointed In the professionalism being displayed, I will not be returning here any time soon with my family that's not a place for kids the inside looked nice and we like an upbeat burger joint. read more

First it's a franchise business. Yet this franchise business needs a lot of customers service to improve. There is a fair amount of seating for about 18 to 20 people. If you don't mind being close to each other. As you can see there was about 10 seating when I placed my order. So now to the food and prices. First $4.99 for onion rings, yet by today's standards not a bad price. Second the picture in the store shows more onion rings than we got. SIX ONION RINGS FOR 4.99, so that's .89 an onion ring. REALLY? Oh but the best part we got 10 packets of Ketchup for our 6 onion rings. We ordered the spicy smash at $9.50 each and the combo plate was $14.99 which includes fries and a soda. It might have been better to get cold combo. Now back to the burger which I doubt it was 2oz of meat. No question the burger it self was tastey, and no question it was smashed, grilled jalapeño peppers, onions, cheese and secret sauce which to is little sweet in taste. If you want lettuce and tomato on it you have to ask. Now there was couple with kids when we ordered and our food came out before there's. Now keep in mind it took 23 minutes for our order and that couple was still waiting. There's lots of places that serve burgers in Visalia that we can eat at before I eat there again. Oh they don't tell you there is convenient fee of 3% on credit cards but they don't tell you. Nor is it posted anywhere. Isn't that against the law? Maybe they should be reported. read more

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This is exactly what a smash burger should be. No if ands or buts. This place hits the nail on the head. Top 5 on my list of burgers. Service was great. Loved the staff. They were kind, funny, and attentive. The ambiance of the place was awesome. Small and unique. Really happy with this new joint in Visalia. I will return often! read more

Every time I come here the food is delicious! The burgers are amazing but the chicken Philly is unbelievably good. Fresh made food and locally owned!! The vibe inside is cool I love looking at the wall decals and the service is very friendly. My new favorite spot in town! read more

Extremely underwhelming! Went in with my family to try this place as they said they tried smash burgers in pismo but said this did not compare! The fries were hard and cold, food had no flavor. Service was alright nothing notable. Overall place has no character everything what a waste of my money. read more

Honestly, one of the best burgers I've had in awhile. Everything from the smash burger, to fries, and milkshakes that I've tried so far are amazing. Give this place a solid 10 out of 10. Workers are very friendly when taking your order and Cole out to the dining area to give it to you personally if you are getting your food to go. Would highly recommend to anyone who is looking for a good burger that doesn't taste like your general fast food burger from other establishments. read more

Sooo good and I enjoyed the pistachio shake . It's made from Dubai chocolate it was a couple dollars more than local competitors but so worth it read more

Smash burger was great(8.4/10).!, The kids chicken nuggets reminded me of McDonalds chicken nuggets but crispy.!! (8.3/10) Buffalo chicken fries (7.7/10) they could compete with the chicken shacks BF They put to much sauce so the fries get soggy need cheddar cheese with ranch The ranch looks at taste homemade but is lacking flavor Soda is okay I would rather get a bottle read more

It was a long wait, that made me late for an important business meeting. BUT my account & I all loved the burgers! So I updated this review to 5 stars. Bravo! read more

Food is really good! Burger was amazing and the fries were crispy.Place was super busy and I seen someone comment about the mess and the wait time? How are workers supposed to do both? read more

Smash Town Burgers - Chicken Wings Near Me - Visalia, California

Food was so good had the smashed burgers waffle fries and the chicken sandwich the ice cream was delicious and milkshake read more

Smash Town Burgers - Biscoff milkshake - Chicken Wings Near Me - Visalia, California

Food was outstanding. Had my son pick us up some lunch today. Single smash and fries. It was right on the money. Service was quick and the building was clean. read more

Holy!!!stopped by today best burger I've had in Visalia I can tell the food was fresh and made with love definitely will come back here smash town read more

Food was good but service was very poor, the girl taking orders took forever to help other people, she didn't give customer service skills

Waited waaaay too long for a burger and smash fries.Waited 1 hr Wont be coming back.

The burgers are great, the chicken philly sandwich is amazing with super delicious bread, & I keep thinking about the Biscoff cookie milkshake! The manager came out to ask about the food & obviously cares what customers think. Appreciate this business & hope they stay around! read more

This place took forever to get us the food and they made it wrong. It would've been okay if the food was actually good but it wasn't.

The food was so bomb! I got the chicken Philly every bite just kept getting better:) It was a little wait but it was worth it:)

First off, let me start by saying overall experience was absolutely amazing. Customer service the food pricing the vibe in the location and the design is something you don't expect I usually don't leave reviews, but I was driving around trying to find a place to eat was reading the reviews Read the most recent one and still decided to go there. I'm glad I did. Going back to the most recent review. I didn't know if it was a review or if it was a just written because of your personal expectations I feel like reviews are overrated because who are you to rate a location based on your personal expectations just because you didn't like it doesn't mean other people won't you're bashing other people's businesses when you don't know the backstory of this business and you should be more thorough like there has to be a reason why you waited 23 minutes maybe because they had previous orders and got backed up in the kitchen as you stated there was about 10 people in there and more waiting and it's obvious by your pictures you took the food to go, so who knows how far you live and as far as pricing, maybe you should put yourself in a different tax bracket because to me pricing is the same as any other burger joint in town anyways I could go on and on, but I feel like reviews shouldn't written just because you personally didn't like it and they should be more thorough!! keep doing your thing smashtown see you next time read more

Tried placing an order through the phone and apparently I had to come inside in case i needed a customization , didn't mind at all , so I headed in to the restaurant. Tried ordering with the cashier told me to use the kiosk. So I guess that didn't help at all , so i decided to place my order... but The worst part about a 50 minute wait for "three burgers " not a "combo " but 3 burgers was that the patties were dry, as if they'd been sitting under a heat lamp for the last 30 minutes of our wait. The Fries , we ordered one side of fries. Just one. They were soggy and cold--the ultimate insult after over an hour of anticipation. Finally the cashier called my order and I was happy as I was ready to leave the place! I come towards my order and i ask for my drinks since she was only handing me the food and she asked "what drinks? " so i proceeded to show my receipt since I had gotten a shake too and then she tells me that she has a shake to make before she makes mine ? Like she didn't just called my order up saying that it was ready?And she Makes me wait another 10 minutes . Me and my family were really looking forward to give this place a try but honestly thinking of never coming back. read more