Terrible management, unprofessional, and rude. They ignore phone calls, prolong moving in/moving…read moreout, and do not care about anything other than trying to keep your money. I would never recommend their business.

Well they don't allow people of color to rent any of there properties. First I called them ,they…read moretold me to come on down to fill out application. I go inside to get the application. To the two white ladies in the office they were completely shocked to see Me a well dressed well educated woman well spoken black woman. 22 minutes before I arrived they told that they had 4 four 3 bedrooms in price range. In that 22 minutes they rented all of them. Lucky me my ex daughter in law is white and drove there with me. We waited 5 minutes and I sent her in looking for the same thing 3 bedrooms 2 bathroom in my price range. Not only did they give her application but they gave her keys to go inside and look at all four properties. They just told me NO. They are a racist company and I have ok credit Score is 750. It's better a lot of other people. But wouldn't even give me a chance.

He did a really great job. We have an odd lot and we weren't really sure what to expect. But he did…read moreit and he was very reasonable on pricing. Now we can build a fence. Finally! It's nice to know where the lot starts and ends. This is our first home and this fence will be our first big project so we're exited. Thank you, Steven! If we ever move and need a survey, we'll definitively give you a call.

From the owner: ALTA surveys, Boundary surveys, Topographic surveys, Construction surveying, Partition Plats,…read moreSubdivision Plats, AutoCad Civil 3d Mapping, Elevation Certificates

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

Leanna is wonderful! I really can't say enough good things about her. She's knowledgeable, patient,…read morefun to work with, and responsive to texts and emails. Working with Leanna, I had complete confidence that the process would go smoothly and that I was in good hands. We got our dream house for the price we could pay. When we were done, I felt like Leanna was truly happy for us and celebrated this important moment in our lives. She even sent us two big crates of moving boxes. I recommend her 100%

Leanna is a class act, top notch realtor. She handled every part of selling my house with…read moreexpertise and a wealth of knowledge. Leanna's guidance and recommendations were spot on to ensure getting the best price for my house while spending the least amount of money. Leanna has a very responsive and timely communication style. She has a straight forward approach, which is refreshing these days. Her staging and use of Zillow showcase highlighted my home above the others. I received a cash offer for full asking price the same day that my house was listed thanks to Leanna. If you want someone you can trust, who shows up with a smile and does what she says she is going to do, Leanna is the one to call. She is also really funny and has some great social media videos.

Reached out for a property and immediately was thrown off and discouraged by Kathleen's approach…read more She comes off as if helping you is such a bother. I withdrew any pursuit of the property and will never work with them.

Same complaints as everyone else. Made us jump through a ton of hoops. We had to reach out if we…read morewanted any info on the status of our application. She would need more info and wait for us to reach out after we realized it had been multiple days without updates. Whenever we communicated with her she treated it like communicating with was a nuisance, even thought that's literally her entire job. She made all 5 of us get cosigners, which means at least 10 people had to pay a $45 dollar background check fee. One time we reached out for a tour of the property and she was unsure if any of us had seen the property yet. She strung us along for 20 days and then rejected us for "taking too long". When she rejected our application she only reached out to one of us and told them to tell the rest of us. Ultimately, it's probably for the best that she won't be our landlord cause it was month to month and she would've been awful and held terminating our lease over our heads. ONLY LIVE IN ONE OF HER PROPERTIES AS A LAST RESORT

When the bank ordered the wrong appraisal for the type of loan I was getting I called the appraiser…read moredirectly. Thomas was nothing short of accommodating to the rush needed for a little more appraisal work for me. He went back out to the house in less than 48 hours after contacting him. Hopefully because of this we will avoid losing the house! I will definitely use Thomas Mahony for any future appraisal needs!

Referrals are Gold: I was looking for a solid referral,…read moreregarding selling my home in Mexico. I called the Realtor's Association in Salem Oregon. A friendly voice greeted me. I inquired if any Realtor's were licensed in Oregon to take on my quest and had experience with both US and Mexico. The friendly voice recommended TU CASA Real Estate in Salem, Jose Gonzalez Principal Broker. I had a conversation with Mr. Gonzalez, with a followup appointment at his office in Salem. You could not help but notice a huge picture pined too the front of his desk. Asking what is the story of it, Mr. Gonzalez went on to say it was taken in Zacatecas Mexico, A group of Realtor's from around the US meet in Zacatecas help, guide and form a governing body over Realtor's. Much like we have in US. Success with the convention, The association was formed, with advice and leadership from the group from US. A.M.P.I. Is a Non-Governmental organization(NGO) My visit with Mr. Gonzalez was exceptional, he and his partner has/had much experience with selling homes in Mexico A gold mine for me! I left documentation with him and with a followup in the future. I left with the understanding the sales of the homes in Mexico was little to none at the moment. The office in Salem was generating overwhelming business, Mexico sales took a back seat. I meet with Mr. Gonzalez in Salem, it was a lunch meeting, he explained what course he was going to take. Excited from this outline. My disappointment started with lack of communication, I sent a thank you card to his office after my first visit and e-mails of gratitude along with $100.00 thank you for his time. I offered payment of any amount to get the ball started. Not needed at this time. The lack of communication continued, I reached out through text, e-mails and messages at his office. What is the problem I thought! My over communication, really! Not sure. My review is positive and also meant to buyer/seller beware do your home work, even if you think the referral was strong. Mr. Gonzalez cost me 7-8 weeks of time from moving forward. Pick up the phone Mr. Gonzalez and act like a professional and say something. If your not interested then let it be known. Your wasted my time.

Jose was a rock star. He helped me in a very difficult deal and I recommend him highly. Very family…read moreoriented and easy to talk to. Definitely call them.

Recently had Tony and his crew repair and paint the entire interior of my plaster-walled bungalow…read more From start to finish, it was a pleasure working with them. Very reliable, courteous, flexible, and skillful. Tony also did some other minor repairs very ably. I definitely recommend Fivestar Construction!

From the owner: We offer excellent interior and exterior paint services. From basic painting to faux finishes and…read moremore. We proudly offer all phases maintenance and repair services. From the great outdoors to inside your domain. We gladly work with Real Estate and Property Management Companies to meet your maintenance needs!

I would not recommend using the property management they charg tenants for damages that are…read moreexisting without photo of property before over charging for repairs they charge for painting when painting is supposed to be done between tenants anyways they do everything they can to take tenants deposit if I could give no stars I would

I contacted them to view a property which are the stars I gave because that went ok. I applied and…read moredidnt receive a response. I contacted the office to make sure it was received and the receptionist was very rude and told me everything was on the website (understood) I just anticipated a response of some kind. I did receive one shortly after. When I came to the office to bring my docs and application fee I realized they only take cashiers checks not personal checks but I gave everything else and said I would run and get a cashiers check. I did, when I came back the receptionist pulled out a calculator and said we dont accept applicants who make less than 3x the rent. Aside from the fact that this doesnt account for my bills and whether I can afford it or not-obviously as an adult with 20 years of impeccable rental history Im qualified to determine what I can afford but I also found it unprofessional to do that in front of me, the client, and everyone else in the office waiting to be helped. This couldve been listed in the application, or when I submitted my application before my trips to the office or even on my 2nd trip. I also now see on the website a co-signer can assist, this option wasnt offered to me and I have one! In addition to rental references accounting for the last 13 years of my rental history. They also expect you to list and potentially pay a pet fee for goldfish.

Karen is just solid people! Made the whole move in process go so smoothly - could not be more…read moregrateful for her willingness to help out wherever she can.

After speaking with a number of property management companies, I decided to go with Karen at Summit…read moreRental Management. She seemed dialed in on Salem's property scene and was initially responsive enough to entrust her with my business. She had high ratings on Yelp and other platforms, so it seemed like a sure thing. I learned quite a bit in my year of working with her: * She's got a lot of ties with the Salem Housing Authority and various organizations in the local area. She has a good amount of experience with various forms and the process it takes to expedite them. * At 10% commission, her fee seemed quite standard for the area. * This is a family run business, consisting of Karen and her daughters. I believe she does most of the face-to-face work and makes herself available to tenants and prospective clients. * She takes Fridays off and most of the weekends. * She is not the most responsive with email. Most of our replies have been between 4 days to a week. * When in doubt, call. She is the most responsive in the mornings and is the least responsive in the afternoons and evenings. * She does not have an online system / portal for folks to check up on their properties. Instead, a monthly report via Quickbooks is scanned and sent as a PDF. The scans are likely done manually, given the non-stop alignment issues. * We had communication issues and accounting issues. They were resolved, but not without a lot follow up. At the end of the day, I think Karen is a super nice person but seems to be at a pace where it may be tough for folks who need an immediate answer. It would be recommended to be on the ground in Salem and to relay any thoughts in person.