Greedy and zero customer service. Despite having my three children there for a number of years my…read morefamily was treated terribly today when checking in my two daughters for their appointments. Here's a breakdown: We had a change in insurance. I have had this happen at other practices and they instructed me to provide updated insurance at my earliest but in the meantime they will invoice for the visit. Keep in mind, we have been going there for years, so they know us. Instead, they stated I had to pay in full while I was there, and if I didn't, I will have to pay a $50 cancellation fee for both daughters totaling $100 and reschedule, just because I didn't have my updated insurance info at the time. This is despite the fact that I have had my three children seen there for at least the last 4-5 years, with no issues with paying our invoices. They treated us like complete strangers and were only concerned about money, not even showing the slightest amount of understanding or care. The last concern is when I asked the front receptionist to speak with the doctor, she stated in a rude tone that the doctor was busy with other clients, which is strange since it was during the time the doctor was to be treating my daughters. The lobby was empty and there were no other patients walking in or waiting, which tells me it was an outright lie and she didn't want me to voice my customer service concerns with the doctor. It is very unfortunate that they have put money above long term relationships and care of their customers. I highly recommend not using this practice, as they are very unprofessional and care the least about their clients.

I brought my two kids (2 & 4) for their semi-annual checkup. And the staff was awesome! It was my 2…read moreyear olds first visit and the dentist let him stand up for the exam because he was scared to lay in the chair. They presented all the cleaning tools in a way that was fun and intriguing so my kids let them clean their teeth and do a quick exam. I highly recommend especially for kids that might be more fearful about going to the dentist.

We strongly advise against going to this dentistry. They traumatized our four year old and caused…read morewhat we believe will be irreparable psychological harm. Summary: -The dental assistant restrained our child as a first resort and without consent. -They never checked for numbness before drilling and refused to stop when she screamed that it hurt. -The treatment plan we created with Dr. Phillips was contradicted at the actual procedure. -Because of our experience, we worry that many children are told they don't need a numbing shot, and then this dentistry holds them down and ignores their screams of pain -They did not communicate what was going to happen or ask permission Dr. Phillips was nice and patient. She explained two options, reassured us we could change our mind, and told us our daughter would not need to be numbed. When we returned, Dr. Phillips was on maternity leave. The assistant, Angela, was upset by our choice of a filling. She insisted the filling would likely become infected and cause sepsis. She repeatedly stated that she had never seen a cavity that big treated with just a filling. She gave so much medical advice that we thought she was a dentist. We said we still wanted the filling. She then said our daughter would need numbing, contradicting Dr. Phillips. While upsetting, in hindsight we are glad they numbed her, because they would not have stopped to see if she was in pain. From there, the assistant was unnecessarily controlling. She forced our daughter to wear sunglasses for 20 minutes before the procedure, refused to let her hold a toy, denied adjusting headphones that hurt, and snapped at her when she whimpered after seeing the vaculux. When the dentist arrived, he did not introduce himself to our daughter or prepare us. The assistant forced the vaculux into our daughter's throat, choking her. The dentist noticed it was too large and asked for a smaller one, but the assistant said they don't have a smaller size. The assistant grabbed our daughter's hands and arms and physically restrained her before any instruments were being used that our daughter could interfere with. This made her panic so she started screaming through the vaculux. Despite this, the dentist began drilling. We begged them to stop. The dentist asked for a bite-block instead, but the assistant said they didn't have any. She huffed and acted annoyed, but returned with a "mouth-gag". After forcing it into her mouth, the dentist started drilling again and the assistant held her down again. We tried to comfort her, but the assistant constantly spoke over us. Between screams our daughter kept trying to yell, "It hurts!" through the mouth-gag. We demanded that they stop so we could see what was hurting her. We were scared that her tooth wasn't numb since they had never checked. After she stopped sobbing she told us that the mouth gag was cutting into the roof of her mouth. For the remainder of the procedure, the Dentist asked the assitant to let our daughter open her mouth herself. When finally given the chance, our daughter immediately complied and stayed calm. Afterward, the assistant excused her harshness by saying she was scared the procedure wouldn't be finished. They treat children less-than human. We cannot imagine a dentist for adults ignoring screams of pain and/or restraining a patient because they are scared of choking. Yet, it was completely normal here to treat the most vulnerable people this way. Now, our little four year old is terrified of dentists. She draws pictures of children screaming at the dentist and playing games where children are tortured by them. She asks nightly why we didn't rescue her from them. We can't say if this would have been different with Dr. Phillips there, but the culture of this office where assistants restrain children, dentists drill through screams, and parents are silenced, makes us think it was not an isolated incident.

Do not Recommend. Will push your child for Anesthesia when they can't get pictures of his mouth for…read morebeing "Too small". Will be finding a new dentist for my kids Easily. Oh and if you do Cancel 48 hours before a procedure, they will still tell you they are going to charge you $75 but imma let that go to collections no problem. (I did Cancel before 48 hours so i would love to go to court over being billed, if i am. lol. I canceled on Tuesday at 12pm and His appointment isn't til Thursday After 2pm. That's 50 hours before his procedure)

The number one best Pediatric Dental in Boise!!! Yvette and Dr. Paul Stevens!!!! Never have I…read moreexperienced quality service for my child!!!! Take them here. Play room, kind staff and patient!!

My girls came for a new patient exam, x-rays and a cleaning. All 3 were also caught up on their…read moresealants. Yay for efficiency. Thanks Sprout!

JUST DONT. We are…read morefiling a complaint with the Idaho board of dentistry over this situation. They also do not let an adult back with the kid when they are getting laughing gas which is a huge red flag. Protect our children. Inept and negligent dentist and horrible receptionist. My mother took my daughter to get teeth pulled since her baby teeth don't fall out on their own. She had 2 pulled in the past for the same reason, both middle bottom teeth. This time it was one on top and one on the bottom that her adult teeth had broken through behind. She went in for X-rays and a week later for the teeth to be pulled. They pulled BOTH top teeth (one of which wasn't loose or have a tooth behind and said see you in 6 months COMPLETELY MISSING THE BOTTOM TOOTH that broke through... i called to figure out what was going on and the receptionist kept interrupting me when i was trying to explain the situation to tell me they don't do top and bottom simultaneously because of numbing, Totally get it... but how is it that this dentist completely missed the bottom tooth on both xrays and while looking in her mouth when i can clearly see and feel her adult tooth behind her baby tooth? After the receptionist accused me of bully because i was getting upset due to the fact she kept interrupting me, she HUNG UP ON ME. This whole place needs to be closed down. Between the incompetence of the actual dentist and and the attitude of the receptionist about my daughter's procedure, we will not be returning and hope people in the future heed this warning. Our insurance was taken at this particular place and i didn't check the reviews, thats on me, but they deserve the 2.1 stars they had before i wrote this. Save yourself and your child a HUGE headache and dont waste your time or money here. Its scary that these people work on children... retire and do something else please for the sake of everyone.

The receptionist does not like people. She is rude and unwilling to help. They do not care if they…read moreget new clients or lose clients. She told me I was wasn't welcome because I showed up 30min early. I had no issues waiting in the lobby. She said that because of me and my kids she couldn't finish her office work and told us to leave. She laughed in my face. Her main issue was that my kids are in Medicaid.

The staff here are just amazing I love every single dentist hygienist that helps my children. They…read moreare very nice and they take good care of the kids. The Dentist Mr Rogers is just amazing and so good at what he does. My 14 year old she had to have braces when she was 7 years old and at 12 years she had full braves and now she has beautiful teeth. Definitely recommend this place if you have small children

Dr. Rogers is great with my kids. I have kids with special needs and he always takes the time to…read morecommunicate with them and insure the feel secure.

Dental Care for Kids is professional from the first call. The office staff took all the necessary…read moreinformation and scheduled a quick appointment for our new patient appointment. The moment we walked in the office was clean, the staff was welcoming. My 3 year old was overwhelmed with joy to see a playroom. The playroom is kept extremely clean and is pirate themed. We just fell in love with Kim the dental assistant. She was calm, and loving toward my 3 year old son who is stubborn and and strong willed. She made us feel at home due to struggling with a big move and a new environment. I could not say enough about Dr. Coletti, this is definitely his joy, and passion. He was so wonderful towards my son. My son was nervous being in a new dental office. Dr. C has a great catchy song (which my son is still singing) and it was so helpful to calm him down. Dr. C's background is extensive, and impressive and makes me feel lucky to call him my child's dentist.

This dentist is amazing it has games for kids the dentist is super nice. It just amazing I would…read morereally recommend this place for kids

my son has been coming here since his very first dentist visit and I have been nothing but happy…read morewith this place. clean, easy in and out, cute prizes and stuff for the kids-and he always leaves happy. I have not one bad thing to say. this has been a great dentist for my son. he's happy and so am I!

My go to for my daughters. The staff is great and cares abt their patients. The environment is…read moreclean and safe. My daughters love coming here. The idea with the coins is very neat.

Dr. Cheryl and the dental assistants/technicians are absolutely fabulous! My Pediatrician…read morerecommended her. We've only had two appointments and both have been a breeze. I know, how many problems can an under 2 year old have? If you're Indigo, not a lot but it's still important to get check ups. They have a standard kids waiting room full of toys and games, a fish tank which is relaxing, and little toy and book stations in the actual examination area. The dental assistant was very sweet she didn't want to make Indigo upset twice, so just let Dr. Cheryl do her examination. After that was done, with no drama, Indigo picked out a toy and away we went for a post appointment treat. They really strive to make the appointment as stress free as possible for the kids, this is fantastic, and prevents/minimizes fear of all things dental appointment related. I appreciate the fast front desk check in and check out, and their text message reminders. Indigo gives this place 40 stars for friendly people and toys!

My kids love to go to the dentist and it's all because of the staff at Dentistry for Children…read more Welcoming, fun, and caring are all great ways to describe the atmosphere in the office.

We did enjoy this dentist for years. Unfortunately, we had back to back appointments for all four…read moreof our kids (8 and below) and were five minutes late. They only saw one kid and refused to see the rest. They finished the first kid VERY early and could've seen the rest but instead cancelled and now will not see our son with a cracked tooth until we pay $75 PER kid. No grace at all. Very disappointing. We are now looking elsewhere and will not be back.

We love Dr. Blair and his staff! Hands down the best quality of care for your kids teeth.read more

I went here for teeth cleaning. She was great! I asked the billing/receptionist to verify that my…read moreinsurance covered all the expenses and she checked and said yes. I rescheduled another teeth cleaning 6 months later and all still seeemed great. Received no bills that whole year. Then last month I get a bill from Riverview saying I owed appx $415 for services and that the bill was 90 days past due! I had never received a bill for anything before! I called them and they said that my insurance didn't cover all their expenses. I asked why this was the first bill I've received.... They didn't have a good answer. I should have just received a bill after the first cleaning, but I didn't. The whole thing seems sketchy to me.

This was the worst dental experience of my life. I call it the little shop of horrors. I made…read morethe mistake of not asking for the owner and ended up with a new dentist (Dr Khumari I think). She caused me pain from the moment she touched me until the owner took over. She could not seem to give me the right amount of numbing medication at any of the 4 times I saw her. The crown did not fit at all and had to be remade 2 times. Even after the 2nd crown was made I had to go back 2 more times to get it adjusted by the owner. AVOID THIS PLACES AT ALL COSTS. I AM NOW TERRIFIED OF GOING TO THE DENTIST. My new dentist asked for my x-rays. The first phone call they stated they had no x-rays. The second phone call they had x-rays. They sent over 6 x-rays for which 4 of them were from another patient. I had to pay my new dentist for x-rays I didn't need because Riverview is so incompetent.