You know a pediatric dentistry is doing something right when my kids literally BEG me to go to the…read moredentist. Everyone is incredibly friendly and kid oriented. Imagine mixing a preschool teacher with a dentist, that's Shiny Chompers. They welcome new patients by name, and the reception is filled with TV, toys, tablets, and a large fish tank. Parking can be limited, but there is an elevator to take the stroller up to the second floor that the office is located on. They are incredibly thorough and make each session enjoyable and comfortable. They have tvs and sunglasses for kids to use during their dental appointments and always send kids home with a goody bag and token to use at one of the many vending machines filled with prizes in the lobby.

It pains me to write this review. And I gave this some time and consideration for a long time. I…read morewas initially excited to see a practice run by two women. My daughter had a cavity and the Dentist suggested that instead of just giving my daughter a filling , a white cap would look better aesthetically. Trying to get my daughter to hold still for something that took that long was very challenging. This ended up being a two day procedure. I was not forewarned about how difficult this would be for a child her age. Because , of the difficulty ( she was terrified and it took 3 people to hold her to have this done ) the work wasn't done well. This was done to her two front teeth. Although she only had a cavity on one two both were filed , the affected tooth more . Within months the cap fell off.;(3 months) My daughter rarely smiles with her teeth showing since this happened. Before this she always had a big smile. I have taken her to two Dentist since and been told this was totally unnecessary work that was done to her. I know as a Mom this has impacted her self esteem. I thought this was great two women running a Dental Practice. I was referred to them by my regular dentist. But , now almost a year later I realize what a mistake it was to trust this practice. Every time I have to beg my daughter to show to smile big and she won't I think of this. I hope no other child experiences this

This review is solely from the perspective of someone trying to get an appointment and may or may…read morenot be an indicator of the quality of care you might actually receive there. I just moved to the area and my child doesn't have a dentist yet. Unfortunately he chipped a tooth so I came across this dentist because they say on their website they offer emergency care. However when they called they said they only way for me to get an appointment would be to make a appointment for a cleaning and full exam. Unfortunately it hasn't quite been six months since his last exam so I wasn't sure if my insurance would cover the cleaning yet. When I described the problem again they told me if I didn't do the cleaning I couldn't get an appointment until February. Obviously with a chipped tooth you shouldn't wait that long to receive any care--and honestly their staff should be telling people that so that the child's tooth doesn't get more damaged. I'm totally fine if they just didn't have an opening (and in fact we ended up finding a really nice office). However, I just think they should remove the claim from their website that they do emergency dental care because based on my conversation with them they basically don't.

We have been with this practice for nearly a decade, but it's become too unbearable lately…read more Despite having appointments together for three children first thing in the morning, most recently we were there for over an hour and only one child was actually seen by the dentist before we ultimately left. The hygienist said the dentist was in a procedure while we continued waiting after the cleanings of the other 2, far beyond a reasonable amount of time. Our three appointments were at the same time and I'm not sure how another procedure could have been added in between them. More concerning was the mishandling of medical records afterward. When requesting my children's records to transfer care, the office repeatedly failed to send them correctly and ultimately sent another family's children's records to me, while sending some of my children's records to a different parent. This serious HIPPA violation was only acknowledged after I pointed it out myself. The combination of excessive wait times, poor communication, and careless handling of sensitive patient information made us lose confidence in this practice entirely.

Took our child for their first ever dental visit to this practice. I was very impressed with the…read morelevel of service and care right from the moment we stepped into the practice until we left the practice. Dr. Doshi and her assistant are consummate professionals with excellent bedside manners to put a young child at ease. The practice is ultra-clean, and modern. We didn't have to wait at all, kept our masks on as required, and washed our hands after we were confirmed for our appointment. We were ushered to our dental suite and Dr. Doshi's assistant interviewed us about dental hygiene as we waited for Dr. Doshi to attend to our child. Our child was so at ease with with Dr Doshi, and the examination, cleaning, and fluoride treatment took about 45 minutes from the moment we arrived until we were done. Overall a great experience for our child and we highly recommend this practice for your child's dental care. Our child had a very positive experience at the dentist. A point of note at this time they only allow one parent to come into the practice with a child.

The entire practice from staff to the Dr. were outstanding. They respect your time, thoroughly…read moreaddress your concerns, and are absolutely amazing with the children. My three year old cried when we had to leave because the experience was so enjoyable. The facility is clean, comfortable, and pleasant with plenty of educational books and interactive toys. We are extremely pleased with all aspects of this organization.

We were recommended here by our dentist for our son. He had trauma to his tooth and they have been…read moregreat with his plan of care and monitoring his progress. We have had to use the emergency line, and they are prompt to reply and helpful. When we go into the office the staff is friendly, they have a great play area for the kids that my son loves, and the rooms are kid friendly! We love it.

Amazing experience! From the staff to the hygienist to the dentist. Very clean, thoroughly and…read moregentle with my 4 and 9 year old. I would recommend this place.

Still a great place for pediatric dentistry. My daughter is now 14 so she will be here for a few…read moremore years. This is where she came for per braces and retainer. Had to schedule a follow up appointment. It was very easy to schedule the appointment. The orthodontist is only in the office at this location on Fridays. At her last cleaning I was able to get an appointment for this day to get her retainer re sized. Her gums have shrunk a little bit over the years so had to get a new pair. Everyone here is very friendly. They will either email or text you the forms you need to fill out for the visit digitally. I will continue to come here until she reaches adulthood.

I've been trekking the kids here for as long as I can remember. They are so kid-friendly. The lobby…read moreis bright and inviting. Toys and books are available for the little ones. There is also a movie playing in the lobby, which helps to lessen the anxiety of my littlest one. The dental assistants are kind and patient. I like how they invite the kids back by themselves, and then the parent for a brief consultation. Kids join the no cavity club and are entered into a contest for the month. They are truly invested in healthy teeth and gums.

We had our daughter's first appointment today and it was awesome! We got a full tour of the…read morefacility so we could better understand how things are set up, my daughter (toddler aged) got a little bag right up front with a toothbrush & sunglasses, and everyone was great introducing themselves and adding special touches throughout the appointment (stickers, tv, little toys, explaining each piece of the exam). They also gave great direction and advice on how to update her dental care and ensure we were doing all the right things at home. Also the coffee for the parents - 5 stars, they had me immediately. I'd recommend to anyone looking for pediatric dental care!!

I wish that I had a dentist and team this amazing when I was growing up! I didn't, and I am…read morerevisiting years of dental trauma because of it, , but my kids will never experience that because Dr. Derek and the entire office is amazing. Run don't walk to get your children signed up for this amazing dental experience so that they will go through life as lovers of the dentist as opposed to how most of us probably grew up, in perpetual fear. To the team, thanks for always being amazing for years and years. We can't go anywhere else, and wouldn't want to, see you in 6 months!!

Been coming here for years. The staff is always top tier. Our waiting accommodations are good. They…read moredo a lot onsite so no need for referrals ....

I had an appointment that was scheduled for 11:50 I arrived at 11:58 and had to sit for more than a…read morehour for my daughter to be seen. I could have been told when I checked in that I would have to sit or they could have just cleaned her teeth only. I will be finding another dental office that is more accommodating because this wasn't a good experience at all.

After nearly 5 years I need to write this review to sing the praises of Dr Keaney and her whole…read moreteam. It's really rare to experience an office where all staff members are kind, helpful, and friendly, but that is this office. From the admin person to the front desk staff to the hygienists to the dentist herself, this is an office that truly cares for the kids and their families. All the staff are all positive and supportive. The office is very clean and conducive to kids, with tvs in the ceiling, toys in the waiting room, and kids decor throughout. There is a dry erase board where each kids name is written to welcome them, a very nice touch. Each kid gets a goody bag at the end and a token which can be used on the toy vending machines in the lobby. This is a HUGE hit with the kids! They usually get little jewelry trinkets or toys that they get excited about. One time the staff gave them balloons which was sweet. The dentist herself is very kind and gentle and thorough with the kids. She'll take time to answer questions and explain things. The same go for all the hygienists here. I always get a good vibe when coming to my kids dental appointment!

Dr. Flanagan and their staff appear to be in a rush over the past several years to drop common…read moredental insurance carriers. On September 2023, she dropped Aetna PPO. Just this month, she has decided to drop Metlife. This appears to be a pattern -- a pattern of dropping some of the more common insurance carriers. I do not know for how long it has been going on, but it causes chaos and unpredictability around a part of a young child's life that is already scary and confusing. This is arrogant and, and it sends a perhaps unintentional signal that her team possibly care only about the wealthiest members of the Arlington community who can afford to bear the burden of this unpredictability. It forces busy families to scramble to find a new dentist for their child -- and I fear it can cause harm to children who develop a bond of trust with one building and staff to be migrated to another. So, pray tell, how do Metlife families at your practice explain this to their 3 and 4 year olds? If you don't belong to an extremely high-earning two family household, Dr. Flanagan's practice is not for you. You cannot predict from one year to the next if you can afford for your child to be seen at this practice.

Great dental experience and staff was knowledgeable, patient and kind. My kids, aged 3 and 5, had…read morean amazing cleaning and x-ray done. Candace was very sweet at the front desk, and the Dr was friendly. The rooms were fun and decorated (jungle theme, ocean theme, etc) and very clean. They also loved the toy and orange lunch goodie bag at the end. Would highly recommend this pediatric dental!

The office had plenty of available appointments that worked for our schedule. We were able to…read moreschedule my 4 kids to be seen 2 at a time, back to back. The office is clean and very kid friendly, staffed with friendly faces both at the desk and back in the procedure rooms! It was a very reassuring atmosphere which was great for two of my typically nervous kids.

I can't recommend this practice enough, especially Dr. Tran. Having severe dental anxiety myself,…read moreand a child with autism this practice has been nothing but amazing! We have been going for 6 years and will be sad when we have to leave in a few years. The staff is so patient and thorough. A million stars!

This place is great! The staff are wonderful and they are great with kids! My little ones are…read morelooking forward to their next visit. I felt that the doctor really cares about creating a comfortable space for the kids. Keep up the great work!