Highly recommended for a new or used vehicles.Bought a 2024 Jeep wrangler on a Wednesday and they…read morehad it ready for me on Friday .Great team there.And the tarts where awesom.Thanks Hanover crysler

So hoped that I would be checking in today to experience what their marketing talks about…read more Unfortunately we wont get to experince their butter tarts. Not sure how to best discribe my disappointment with Hanover Dodge. I have reviewed their web page as well as their reviews. Slept on my even writing a review. But when I received a follow up email from Zack today, then spoke to my wife about how I felt, it left me no choice but to take a moment and write a comme t of my experince. When I read their website slogan I have to wonder what it means, "Does Better" and then think not for me. As a long time Dodge Buyer now for 40 years when I purchased my first new car as a 1988 Dodge Shadow, to buying Longhorns, Hellcats, Redeyes, Ram Rebels ect, I have never felt this disappointed by a factory dodge dealer. I spoke to Zack via web portal and Email on trading my 2022 Ram Rebel for a 2023 Ram used that they had advertised. And the process started as I drove from Halifax Nova Scotia to Ontario to look at some trucks. As I traveled I emailed Zack. I received a Sales Qoute on my trade agaisnt their 2023. I replied it was lower then what I expected and I was offered more by 2 other dealers, but would love to come see the truck and discuss it some more. As I was already now in Quebec I put other deals pending on hold as I felt the truck Hanover had was possibly the one. Then I received a email from Zack saying that the deal he sent wasnt going to be approved by the manager and even if it was he couldnt have the truck inspected by this weekend. Imagine my dismay. Here I am 2 hours away from Hanover Dodge and now being told the deal I had in writing wasnt a deal at all. My trade was now 2k lower valued and the truck was unavailble at this time. While I seem to believe the dealer for the most part has good reviews, I am baffled how such a well reviewed dealer would drop a deal and a customer this easy. If you plan to buy from them be sure your there and the managers signiture is on any paperwork or offer. As if it isnt, it wont be qorth even the paper its written on. I guess there is no Home made butter tarts in my future. Not sure whoch is .ore disappointing, the sour taste of the deal being pulled or the inability to taste the tarts. Wish I did t have to write this review but it sure was not a feeling of They, "Do it Better" in my case it was the worse negotiation experince for me from and Dodge deal I ever tried to make. Best wishes if you decide to buy, and I truely hope your experinces are better then how I felt.

Thanks for the great service, we came here and needed urgent assistance and the staff went above…read moreand beyond to make us comfortable while completing the job in a very fast speed

Absolutely outstanding service! I can't say enough good things about this auto shop. From start to…read morefinish, everyone I interacted with was incredibly honest, courteous, and professional. My car's horn wasn't working, and other mechanics not only misdiagnosed the issue but also quoted me unreasonably high prices. This team quickly found the real problem, fixed the horn perfectly, and made sure the car was in excellent shape--all at a very fair and reasonable cost. Their knowledge and skill really stand out. The front-desk staff and the mechanics alike are refreshingly transparent and genuinely kind, which is rare to find. And as a delightful bonus, they have the sweetest shop cat, Ross, who's friendly and loving--he truly adds a warm touch to the experience. I highly recommend this shop to anyone looking for trustworthy, expert, and budget-friendly auto repairs. They've earned my full confidence and future business.