Aaron Dorton and his guys poured my deck about two years ago. It was hard to track him down since…read morehe doesn't associate his name with his business. We told him we weren't happy from day one. He put too much of a slope from our existing (then) 22 years old concrete deck (still great) toward our side yard. So obvious since it drops an entire brick in 10' length which left us a toe stumper to our existing side deck (was supposed to be a level transition)! It is just as bad from our home to the back yard. I am not exaggerating when I say we may have 2" of concrete in the radius to the side deck. The sides are honeycomb and gravel continues to fall out to this day. He never came back to fix it like he said he would. He came (unannounced) and poured it on a day it was rain heavy that night. It rained. My husband called because we had bean sized pits all over the top. Aaron came that night and rebooked the surface to cover the holes but it had stsrted setting up and left tall, sharp peaks that you can't walk on barefoot. We had spent time building and leveling a firepit we bought at Lowe's to the height we wanted for the concrete to be poured around it. When we arrived home from work, he had dismantled it, stacking it on our older concrete patio. He used the fire ring to mark a circle in the concrete - not even where we had it. We had to put it there because of the circle on the concrete and rebuilt it ourselves, because they just left it. Along with trash in our flower pots. They went cheap and bought bags of concrete mixing it in a wheelbarrow instead of a concrete truck as we were told. So, the excess got dumped in our yard. It took a 5# sledge to bust up, shovel into a 5 gallon bucket and 3 trips to my trash can so the grass could grow back. When dumping the gravel inside the forms, they backed their dump truck over our field beds & so close to our house that when they pulled forward dumping the gravel they tore our gutter ((looked like someone took a San opener under it for about a foot or more) on the back of our house and pushed the gutter away from the side of our house (you could see daylight between our brick & the gutter for a good 2". We then had to call a gutter company and per Aaron's request we pay them and he'd reimburse us the expense. He never and still owes us money for those repairs to this day. Whatever you do. Do not use this company. Save yourself the trouble and use a more dependable, honest, and caring company. We wasted a lot of money to turn around and do this job, again.

Lousy business. Promised to do the job in a week finally got it done 4 months later. Lousy work,…read morenever came back to finish or fix all the problems he caused. DO NOT USE THIS BUSINESS. Very dishonest and unprofessional.

This guy came to our house earlier this year and hung up some blinds, doing a great job. He was…read moreefficient and easy to work with. Additionally, we asked him to repair two family heirloom lamps which he agreed to. He took them with him, and after we paid him on Venmo he has repaired them beautifully and returned them to us intact and in great shape. I recommend Big Country's Home Improvements.

Pictures say it all. BEWARE this company has a judgement against them for the poor work that was…read moredone on my kitchen floor as you can see in the pictures.

We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

Shoe maker quality. Victor installed a salt cell between our skimmer and water pump last year, we…read moredidn't know any better, they are suppose to be the professionals. Our pump motor burned out by the end of the season due to this. Needlessly costing us a new pump plus labor. I've contacted them numerous times and also left messages. It's been months since I left my last voicemail and they still haven't responded. I now use Isaacs Pools & Spas

The guys at MAKR just finished replacing the pipes and lawn sprinkler back-flow valve to my…read moresprinkler system and they did an awesome job. They were very courteous and responded with times they said they would. Their work was top notch! I am very happy and would definitely recommend them to anyone!! Excellent!

Dylan Grindstaff came out to do a preliminary tour of damage to the ducts due to an ongoing problem…read morewith mice/ rats...I was diligent and found a lot on my own but after exhausting my efforts...I now have to replace some of these ducts. He was so kind, thorough, caring, and I can't say enough great things! Price is sounding doable under the circumstances! Thank you...

I used stateline about a year ago. Did a great job reasonably priced. Well when we had the last…read morecold spell (not last week) I had one pipe crack call stateline charged me 425.00 for a small crack. I signed the pad because I could not trade it Long story short they sent me an invoice with all kinds of repairs on the inside that did not happen. If u do decide to use this company please read everything. I am 63 and my niece is in kidney failure.

When contacted on a Saturday afternoon, Carefree was on the scene within an hour. Sam and his crew…read morehad water extraction machines in place immediately. His team of Parker and Derrick were totally professional in every regard, explaining their process as they worked. Their immediate response mitigated further water damage and minimized restoration time. Sam was very confident and knowledgeable in the vagaries of insurance claims. Cannot offer a better recommendation for Carefree Restoration.

We came home from Christmas holidays to a burst pipe and water all over our main floor and into the…read morebasement. Sam Aguilar showed up with his team that day and already had a detailed sketch of our home and the affected areas when we arrived from out of town. They've worked diligently and professionally to dry everything and to eliminate the mold. Sam became our advocate to make sure that it was all taken care of, including everything below the surface that we wouldn't have know to check. Upon review by the insurance adjuster, she had no concerns about what was done and how. We're very thankful that Ken and Sam and CareFree Restoration responded to our call and strongly recommend them.

Hired to do yard work and landacaping around a Koi pond at my parents home. 1100 for yard, 900 for…read morepond. Both were very poorly done and will have to hire someone else to correct their work. We have reached out and tried to work with John to make this right. So sad that a company would take advantage of an elderly couple.

I highly recommend J&L Landscaping! Our lawn mower stopped working and he came out first thing the…read morenext morning to help us out! Very affordable, quick, reliable and did a wonderful job! Thanks!!

It's so hard to find a contractor who not only shows up, but also does exemplary work and doesn't…read moretry to overcharge for the job. I needed to have flooring removed, and had two people fail to show up. I have new flooring being installed this week, so the old flooring had to be removed. I can't physically do it on my own due to my knees. I called Grindstaff's Remodeling earlier today, and within a couple hours, Adam and his crew showed up, removed the flooring, and even cleaned everything when they finished. Local friends, I highly recommend this business if you need any type of home remodeling work handled. Super friendly, worked fast, and saved the day because I had no idea how to get the flooring pulled up and removed on such short notice! I'm so thankful that I found Grindstaff's Remodeling in time to take care of the floors!