Our experience with purchasing a trailer!…read more 1. Not brand new trailer 2022 - but item said was new 2024. (Their version of new is if it's not been sold it's new.) 2. Cracked shower basin- didn't tell after already signed and purchased. 3. Refrigerator won't work. $200 winterized to fix the refrigerator! Hasn't worked since day 1. Charging me to check the fridge. 4. $10K was put down on the trailer! New but defects on fridge and refrigerator... When I bought it I expected to take it home that day and they kept it for 2 weeks to prep it... they didn't tell me this until after paper work! The trailer was in the same shape as it was when I signed paperwork that day: dusty and debris. Bedroom was dirty. I had to clean this myself. I don't recommend this place. They aren't honest and forth coming! Shady business practices.

After 94 days they finally called on a Friday to say my RV recall was completed. On Tuesday…read moremorning, yes 3 days later they called to say they ran into my RV with someone else's. Said they were having "Wes's Repair" they sub all their body repair out to do an estimate. With all the shitty service and dealings with them I did a little research on "Wes's Repair". There is no such business! It's a guy named Wes that works for Clickit in the back of the dirt lot doing fiberglass repair. No insurance, no business, no license, no anything you would want for someone fixing your RV that the dealer damaged! I said He'll No! You are paying for a licensed accredited business who I choose to fix it. After that Larry Lentz the service manager and Kevin Smith manager, continue to not respond. Refuse to give me insurance information or a claim number. Nickole at Spokane Clickit finally said they didn't want to turn it into insurance so she would pay who I have fix it directly. I asked for that in writing more than a week ago, no response. The recall work they did looks TERRIBLE scratches, holes in the siding, silicone globs, and ther answer was to put tape over the holes in the siding. Then they ran into it causing over $15,000 in damages according to the first estimate I got. I think my layer is going to have fun with this one. Don't walk away RUN from Clickit RV!

Highly recommend! We were headed back to New York , and our trailer leaf springs needed replacing…read more They took us in as quickly as possible, and we were able to get back on the road later the same day. Fair pricing.

I couldn't recommend Drake's more highly! On my way from CA to WA for a dog trial, the Leaf Spring…read moreon my Wolf Pup broke just outside of Pendelton. I was feeling pretty good because the tow truck driver told me this was the best place he knew...but grew concerned when I was reminded it was a Friday and only 45 minutes till closing when we arrived. Fortunately, they had the necessary parts in stock and "the guys" descended on my trailer like a pit crew, getting me out of there just minutes after closing. They were reasonably priced, extremely nice, did quality work and got me and the dogs back on the road. BEST PLACE EVER!

Hit some bad cross winds on I84 pulled into their yard and they came out in the cold and rain and…read morechecked out our slide topper on the slide the wind had caught it and luckily no rip they wound it up and sent us on our way No charge Nice guys good service

We have a Northwood trailer and these guys are pros. They know that brand well and were able to…read moreget parts in days that others told us months. They are great to work with and hope not to need them often but when we do need help they are number one

Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

Our RV water heater wouldn't heat. Kyle figured it out by running several diagnostics. In 20…read moreminutes we had hot water! He arrived on time, kind man; easy to work with and very knowledgeabl! We highly recommend his service!

Over priced and ill-prepared would sum up my experience…read more Make sure you get the quote in writing AND a copy of the invoice BEFORE you pay. You'll be better served to find a company with a brick and mortar business that provides mobile service as well.

We often hear the nightmares, but today I want to sing some praises! If you are ever in the…read moreKennewick, Wa area or near there, as we are in Hermiston, Or, and need a mobile tech, call TD Mobile RV! We'd been round and round with our own regular repair facility about our AC unit blowing the breaker and shutting down. They couldn't figure it out or didn't care enough to try. Called another mobile tech who came in April and played tag and kept us guessing into July. Called Doug on a Friday and he came 45 plus miles that same day! He and his partner battled wasps and diagnosed and repaired our unit. He could have easily gotten another service call out of it by ordering parts and coming back. But instead searched several places in town and at a cost to himself (the warranty will only pay for "X" amount) got it fixed. We now sit in well over 100 degress and climbing in Eatern Or today and thanks to their dedication we are as cool as ice in our 5'er!

Put this company at the number 1 position of best RV repair in the Tri-Cities area! Dependable,…read moreKnowledgeable, Trustworthy and friendly staff! Thank You Doug!

Nice guys until you ask them to honor a trailer warranty for trailers purchased through them…read more Something that would have cost them $100 in warranty support, resulted in a loss of several new trailer sales. Escalated to the parts and service manager, and was literally ready to purchase an additional trailer with Uriah that day. And they don't care. I was disappointed in this lack of customer service :( It's extremely rare I give a bad review, but when top management of an establishment isn't willing to honor a warranty, even more so when you have a customer with a check book out to purchase another trailer that same day...that says something. I hope that things change down the road, and there's an opportunity to 'shop local' again. Tri Cities has some good alternatives that stand behind their warranty w/o dickering. I wanted to stay local....

Always provides prompt, professional service and advice. Back in their 9th street days, they…read morecustomized our small trailer, now they perform regular maintenance and help when things invariably go wrong as your getting ready to leave town. Prices are fair. If you are from out of town (or in town lol) these are people you can trust.

We are full time RVers and needed some fairly major work done. I had contacted a dealer on the…read moreWestside of Oregon who didn't seem overly sympathetic to our situation. I called Thunder RV and spoke with Wayne. Not only did he schedule us in a reasonable amount of time, he was also 1/3 the cost. We arrived on the day of our scheduled service and were promptly taken care of, in and out by the early afternoon. He even looked over some other concerns I had. I am incredibly impressed with Thunder RV and in particular Wayne, who was so friendly, helpful, and professional. We will be back again when or if we need repair.

I spend my cabbage here. At least yearly for maintenance but more than that for parts, advice,…read moreupgrades and the like. Wayne is the heat! Ask for him. Yah, he's busy. Yah, you might have to wait. Yah he's in demand. There's a reason for all that. There isn't much he doesn't know about RV dilemmas. He won't give yas the bunk. When he says something is right .. it's right. If he says something needs to be fixed, fix it. He won't chilsel yas, he won't do work that isn't necessary. He's on the square! There's no FlimFlam in this joint. You can take it on the heel and toe, go find some tool who will claim to be able to resolve yer problem. Then do that again, and again, and again or maybe melt your wiring like Curt's RV does. I'm tell'in ya, this is the dude who can fix it, fix it right, fix it the first time. And if he see's anything along the way that needs you to put an eyeball on it, he'll tell yas. Tell em The Hammer sent ya! On second thought, maybe keep that under yer fedora. Ha!