Extremely helpful and courteous at first. Very unreliable for time and arrival…read more Doesn't follow up with text replies quickly, sometimes days later. I would not recommend.

Company has failed to mention that it had been paid for services which were not rendered. Company…read morewas contacted to resolve the lack of service and the monies that had been paid. While the company did come out to fix the light problem. Customers should not be hassled about "reconsidering" their review when the review had been accurately and honestly posted to begin with. Additional reviews of this company will show a long pattern of disappearing, failing to complete weekly pool cleaning and a lack of communication. Truth speaks for itself.

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

We have had the worst pool service that we have used for years that over the last year has been…read morebarley adding chems and is here for 5 min max each week! We had pump tripping electrical breakers and instead of using his repair guy I put a project on Yelp. Out of all the companies we called Jos'e (Owner) with J Pools was so professional and polite he came out promptly and thoroughly diagnosed the problems! Our pool maintenance Co. had our waters PH in bad shape causing calcium build up on tile and pool walls. Jos'e quoted such reasonable options for replacing pump, drain water; acid wash and blast off all the calcium buildup off Spanish tiles. So very important to regulate all chems! I would give 10 Stars to J Pools if it was an option! Jos'e will do all my pool need

Ongoing Quality service !! Recommend to everyone!!Always Reliable Helpful and all for a Good Price…read moretoo!

Aqua health pool is the best!!! Oscar and his whole team…read moreare so professional and knowledgeable! My pool guy Rubin comes out of very Tuesday for the cleaning service and he is so good and always make sure everything is perfect! Thank you so much aqua health pool :)

Brennan and Blue River Pool & Spa is the best! Brennan came out and identified my pools problem and…read morefixed it that day! Keeps pool Sparkling weekly and I truly appreciate him

He was able to take us on and on short notice. We had an awesome experience with Brennan. Awesome…read moreservice, knowledgeable and Affordable. Definitely signing up for his maintenance. He was able to change our filters and made sure we were good to go.

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

To be fair, part of this 2-star review has to do with a restoration of a fountain that this company…read moredid, which turned out worse than before they started. And it cost us $1900, and our fountain now has big smears of white caulk, which I am currently looking at from my front window. I had been assured that the pump motor had been installed in such a way that it could be cleaned and serviced. Imagine my surprise when I got into the box and discovered that the inlet and outlet had been glued in place with pipe cement, preventing any access to the pump. I had to cut the two pipes out with a hacksaw just to clean the water passages. And please look at the supporting photos, which include a shot of the nightmare inside the fountain foundation. A mess of pinched and collapsed plastic fittings, held together with electrical tape, which surprisingly isn't really meant to be underwater. It took me all afternoon to undo the damage and prepare for a real fountain repair company to do things right. Maybe don't have them work on your fountain. Anyway, pool cleaning. So, multiple times, we had to ask somebody to return and do a better job, after discovering a lot of dirt still left on the bottom and stairs. On one of these occasions, whoever came back to improve things decided that the stairs looked fine with all the dirt still left on them. And on other days, it would be fine. The weekly chemical report often had wildly inaccurate readings. More than once I had to ask things like, "Did you really put 17 gallons of chlorine in?" "Oh, there's a glitch in the software program..." (I'm paraphrasing, but you get the idea). So, who knows what other inaccuracies were in the chemical report? It's not to be trusted if it's having a "software glitch." Enjoy these pictures of the fountain caulk and the dirt on the pool steps - and this was after somebody came out and made a second try. This is a pretty new company, and maybe they just need some flight time to get the bugs worked out. Also, maybe they shouldn't claim to be able to work on fountains. If you want a solid, consistent pool service, these guys are not there yet.

I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Mickey at Alpha and Omega pools responded to my email right away, took the time to gather…read moreinformation about my pool problem, offered troubleshooting tips, then made an appointment quickly. He arrived on time to our appointment, and was great to work with. He's friendly professional, and very knowledgeable. Price was a great value too. I'll call Mickey first when I need pool service.

Mickey and his crew are great! This is our 4th month with Alpha and omega pools and we are so…read morehappy. Our pool looks great! It's clear and clean and the kids have enjoyed such a great summer in our pool. Thank goodness we came across Mickey when we did because this mom was beyond mad at the pool for always being green but not anymore! Thanks Mickey and team!

Jeff is very professional and knowledgeable. He gave suggestions for clearing up our pool water so…read moreI hired him for weekly cleaning service. Very happy with our pool tech, too.

Jeff came out and assessed our pool after we moved in. We thought we needed a new pump and he said…read moreno we don't. That was quite shocking. Someone from this company shows up from this company every Monday to clean the pool

Great company. Showed up on time and completed work. Friendly service. Have used several times nowread more

We contacted them on Friday morning and were told Alex would get back to us before the end of the…read moreday for a quote for weekly maintenance. It's now Sunday and we haven't heard from them. I was surprised to see a request for a review from Yelp...