Tried to get a quote and it was like pulling teeth. Was ignored all day via text and call. We were…read moreunder the impression he would be meeting us at our house and never showed. Stayed home waiting and waiting for him to show up. He couldn't even send a text to let me know what's going on. After posting this review he finally relied enraged of course! Can't believe it took a bad yelp review for him to finally respond to me. HORRIBLE. Do not do business with this man. What a horrible way to conduct business. RESPONSE TO OWNER: I called you the week before informing you I had a dr. Apt on Monday and you told me to call you after so you could swing by. I did nothing wrong but wonder when you were going to show up due to the lack of communication on your part. Then telling me you were going to let every pool contractor know about me and to not do business with me. That was so far out of line.

Mr Passick did a great job on installation, on time as promised and on budget…read more We really love the new equipment and we're glad Passick Pools could help us choose the best system as well as take care of all the complicated details throughout the installation process! I can definitely recommend contacting Passick Pools for an estimate and finding out how they can improve your existing pool or start you out with a whole new pool.

Really good pool cleaning company. I used them for the last 2.5 months, and the service is been…read morebetter than expected. I pay more, but my kids and family can see the difference. So for me, its money well spent. They just finished draining my pool for a very reasonable price. Initially I talk to Brian and he was friendly, informative without being pushy. Always after every cleaning, they send and email of before and after which I think should be standard in the industry with everyone having smartphones. I appreciate being informed about the before and after state of my pool. Can't go wrong with these guys! Thanks AcePools for the great service so far!

We have a problem with pigeons using our pool as the hangout and we tried to handle getting our…read morechemicals balanced on our own. Big mistake... within just a couple days the pool turned green (see pic). Ace Pools came out a day after I called to give me a quote to get us back on track. We ended up needing to drain the pool and do an acid wash for the staining that had happened. They were able to get it done quickly and the pool was brand new again! We also signed up for their pool service. They come out weekly to check/adjust chemicals and handle all the other pool maintenance. We are still working on getting rid of the pigeons :( but our water stays beautiful with their help and all we have to worry about is our tan lines. Totally worth the money!

Worst pool servicing company. Owner Nick Tolbert destroyed my pool. He's completely unprofessional…read moreand unreliable. He cause serious damage and ghosted

I have been very pleased with Neighborhood pool service Nick my current technician, is very…read morethorough and always goes above and beyond and the weekly service I receive ensures that the pool is ready for use. My pool looks great. They are very reasonable..

-- Extremely Disappointed and Frustrated…read more I rarely write reviews, but I feel a responsibility to warn other homeowners about my experience with Big George's Pool Care. After a detailed and explicit conversation with the owner about not cleaning the filters on the road (due to HOA rules and the mess it leaves behind for me and my neighbors), they completely disregarded my request and did it anyway. This was not only disrespectful but also a clear violation of our community guidelines--something I made very clear upfront. On top of that, my spa was clogged for over a month, which I had to constantly bring to their attention. The clog caused a severe calcium buildup that destroyed the look of my tile. Instead of taking accountability, the owner brushed it off with, "Calcium builds up over time," and said I would need to pay another companymore to remove it. That's not just poor service--it's negligent. I've lived in my home for 7 years and never had buildup like this. My previous pool service would catch early signs and make recommendations before it got out of hand. Big George's took no such proactive care. Now I'm left with a spa that's downright ugly and embarrassing, and frankly, I feel taken advantage of. What was supposed to be regular pool maintenance turned into a costly headache. This is not professional service. This is a warning to anyone considering Big George's Pool Care: look elsewhere unless you want to clean up after them--literally and financially.

Maybe you're desperate for good pool care as so many are in SE LV but this isn't it. It COULD be…read morebut it's not. Website is idealism not reality. As other reviewers said, new customers think you found a keeper, but soon service deteriorates. Zach, Billy, Darren are great; the owner, Adam, is pool-knowledgeable but poor business growth planning brings on new customers at expense of losing old. After awhile, when you have a problem, Adam is busy going to potential new customers the 'cute dog' theme trucks attract and his guys are limited in what they can do and time they can spend just when you need your pool sparkling / working. I rarely write reviews. Be warned.

So I hardly ever do reviews. That being said, this company is great in so many ways I can't even…read moredescribe. I've been with them for 20+ years. They have always been great - professional, knowledgeable, friendly, super nice, and the list goes on. They are super efficient with customer service. A+. And I'm a harsh critic. Family owned business. I highly recommend them. They also diagnose pool issues and come up with great solutions. Wow!!!!!!

Great service. Great people. They always communicate... Explains, suggests, make recommendations…read morebut most of all teaches and makes me fully understand the importance of pool maintenance, and then some. We're happy and very satisfied. We're glad we chose them.

Jim and his team provide reliable service and professional guidance to help us keep our pool and…read morespa in top shape.

Proper pools always does a great job. I never have to worry about a thing. I can just come home…read moreafter a hard day at work and jump right in. It's always sparkling clean.

Our pool started to get algae and we needed service right away…read more Blue Dream was able to come out and fix our problem and point out other things that the prior company had missed or simply never mentioned. The owner is very informative. He wasn't stingy with his time or information. We really appreciated the prompt, professional and detailed service.

Good service, responsive and a great value for the service. Service for the week, month for my sparead more

Professional, friendly, and efficient. Replaced in-floor cleaning system valve kit. Would…read morerecommend!

Please see Eric B's review below. I totally concur with his assessment. This has been 1 Awful…read moreexperience. I wanted to drain the pool and replace a 12' section of pool deck. They VCut out a section and said "Satisfaction Guaranteed". Lol Melissa gaslighting, Scott inept initial evaluation, sub standard concrete work. Lee's attempt to clean the filter, leaving out parts on reassembly and upon my inspection, did a very sloppy job. The pool pump motor then started making noise. I called Melissa and she wanted to charge me for a service call...after already paying them thousands. IMHO, a more appropriate name for this company is "1 Mediocre Pool Solution"