Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

Greencare pools just finished an installation of 65ft of Deco drain around the pool, they did a…read moreoutstanding job and it looks great. Quality work with great communication. Highly recommended

I should have written this review years ago. Ryan and his team have been amazing for years. So…read morehelpful and reliable on everything my pool needs. When ever I have issues or questions, I can always ask Ryan and he will come through. They always look out for me and recommend the best options on everything my pool needs. You won't regret using them!

I purchased a house, and aqua diamond was the pool service company maintaining it before I bought…read moreit. They stayed o. To help me and they've been awesome. Always responsive, and very good at helping me understand my pool. Great service, my pool always looks great!

OUR POOL IS GREEN AND UNUSABLE BECAUSE OF THIS COMPANY. (See before and after photos attached) THEY…read moreTAKE YOUR MONEY IGNORE YOU AND NEVER SHOW UP! We paid $2,000 to this company for them to service our pool as well as fix our pool filter and bring our new filters. Not only did they not show up appointment after appointment but they didn't feel like responding consistently to calls or texts after we paid them the money. Robert showed up for only 1 appointment and made an excuse for missing every other appointment. Trinity just ignored messages or gave me the same excuses as to why they wouldn't be out. (We were told our item was in stock then back ordered them in stock then back ordered again.) After almost a month of little to no communication and no servicing, we got an email this morning saying they would no longer be servicing our pool or fixing our pump.

I'm not sure what happened but it's been weeks and I haven't heard from anyone. The phone number is…read moredisconnected. If they are going through a change and need to pause the service that's fine but I paid for the month of august and no one has shown up. Our pool is now green and I don't even know how to get our money back. I'm so disappointed and honestly sad that a company could take our money and then just ditch their customers. Now we have to pay $500 to get it fixed. I can't believe it!

It's been about 8 months since we got our pool done and it has been great! They were very punctual…read moreand did the job super fast. We have recommended them to a few other people and have heard great things. Thanks Chris ! I would use them again if needed.

Chris and Carlos are a great team! This is really what family business is about …read more I had to remodel my pool due to its age , and being out of rien it was important for me to find a company that is transparent and that communicate well every step of the way! They are not the cheapest , but I had a sense of trust as soon as I reached out to both of them. They removed the grotto and reshaped the pool , worked on matching the spa step and from my pick of the tiles to the execution they were answering any of my questions - the whole process took 3 weeks! Their team are hard worker in the heat of Vegas. I'll recommend them to anyone wanting to redesign and fix their pool! Equipment installation and startup process referral were great too.

This company has serviced my Pool for the last 8-9 years…read more Sal is phenomenal! He's professional, extremely knowledgeable, always goes the extra mile, and is fun to chat with as he efficiently does everything the pool needs done. Jonathan is also a very nice, reachable expert who runs his family staffed company as a friendly, efficient, reasonably priced, competent company. I very highly recommend Pool Era/Sin City pools for your pool needs.

This company was hired through my warranty company. Pool pump died on a Saturday. They Came to look…read moreat it Monday afternoon. I guess it's this Jonathan that owns it with his 21 year old nephew. If the nephew did everything I'd say they'd be a five star company. He could seriously be the backbone of the company. But just like every company lately too much work and not enough workers I guess. I knew the warranty company would approve the replacement. But guess they needed confirmation. Which I get as well. Pump was fixed first thing Friday morning. All is well in my world. I'd love to meet the owner face to face at some point and maybe do monthly maintenance. I'd recommend but with questions????

You know when they say if it's not one thing, then it's another? That's me, damn. Pool pump went…read moreout and I talked to a local pool shop with a picture and video and they said it's a simple battery capacitor swap out but the issue was the placement of my pool pump. The geniuses who built the pool made it so the pump is up against the side of the house so everything would have to be taken out. Talked to Jennifer I believe, who has good customer service, from JNJ Pools and she schedules me their next available which was not soon. But I get a text later on the day and they had a cancellation and would be able to send someone out the next day. Tommy arrives to help me with the pool pump and he knocked it out. Great customer service by Jennifer and Tommy. Now that my pool is fixed, on to this damn irrigation that we just discovered. SMH.

I am beyond disappointed with JNJ Pools. On June 11, they came to my home and replaced my pool…read morecapacitor. Less than two months later, the exact same part failed. I called them back on July 27, but they didn't return until August 4. Instead of standing behind their work, they claimed the repair was outside their 30-day warranty, even though it was the exact same capacitor they had installed. Because of that, I had to pay my American Home Shield service fee again. That's $100 on the first visit and another $100 on the second visit--all because the part they installed failed. I'm now out $200, have wasted weeks waiting for repairs, and my pool has turned green because it couldn't run properly. American Home Shield should seriously reconsider using this company as one of its service providers. A reputable contractor should stand behind the parts they install, especially when the same part fails so quickly. Based on my experience, I would not recommend JNJ Pools to anyone. The low rating they have is consistent with the service I received. Save yourself the time, money, and frustration, and choose a different company. Mine to Matt came here and tried to tell me that my capacitor went out because it's hot outside. They just came here on June 11 and by July 27 when I made the request for them to come out again my capacitor went out because the capacitor is like a battery and it doesn't last that long because of the heat anyone that has a Pool nose that is complete BS they are scam artists!

We left SPLASH thinking we would save $$...BIG MISTAKE...So we went back to SPLASH and SLADE come…read moreto do our weekly cleaning and it's AMAZING for anyone that thinks SPLASH is to much $$ or wants to save $$ elsewhere..DONT it's not worth it SLADE took his time and it looks better than ever. So a huge THANK YOU SLADE & SPLASH for doing a AMAZING job and literally taking the time to make my pool look so BEAUTIFUL

Great company. Showed up on time and completed work. Friendly service. Have used several times nowread more