Worst customer service imaginable. Ignoring your clients is the lowest level of service a business…read morecan provide. They don't return phone calls or emails (I'm talking in July- not in April. That would at least be understandable.) When trusting someone with your finances, we expect someone who cares....which is why we chose a smaller Manayunk firm instead of one of the big Philly firms. Somehow, there seems to be no regard for customer care or personalized service...or any service for that matter. Since it seems clear the JEM&Assoc and our "accountant" Brian seem not to value our business in the slightest, we will be taking our business elsewhere. I don't have time to chase people who I am paying to do a service for myself and my family. If you need further clarification of the situation, it's been almost a month since my first email, a week since my follow up email asking if he had an alternative preferred method of communication, and three days since I called his office and left a message. We had to file an extension, so we are-in fact-working under a deadline. This isn't the first time we've been disappointed with their professionalism...but it will be the last.

I was recommended to John McGovern over 10 years ago and have been extremely impressed by he and…read morehis staff's up to date knowledge of accounting and tax preparation. I have also recommended them to friends and family members, and have heard that they were equally pleased.

Since 2001 I have used a popular tax service in my area to complete my income tax. It took weeks,…read moreand sometimes even longer to make an appointment. As I would sit in the waiting area, I always felt very uncomfortable just wanting it to be over. I suggested more than once that they should put Valium in the candy dish. I always got the same accountant but we would meet for only a few minutes before I was dismissed with another appointment, for a week later, to come back and sign finished documents, pay them, and be on my way. I hate Income Tax Time, and this place never made me feel any better about it. A few months before 2018 taxes were due, I got a letter from that accounting firm at which time I was informed that the person who did my taxes was leaving and they were releasing me as a client. They gave me no recommendations for a new place where I could have my returns done, so I am guessing that I also lost any carry-over information. They said that they were concentrating more on commercial clients. So, seventeen years of loyalty meant nothing. Everyone who I spoke with, friends, and friends of friends, had friends who had friends, or relatives who did taxes. You could drive over to their house in God's country, or they may be able to visit your home. Talk about frustrating, and all this compounding the already existing stress of having to get taxes done again, what am I going to do?? All right the story telling is over because I found USA TAX SERVICE. I was passing their place on Ridge Avenue and there was a sign which read Income Tax Service. I said to myself, they must be new because I always remembered that building having many small windows in it, and each window had an American Flag on an angle and I enjoyed passing it just to see those flags. Now the building looked very clean, and all those windows were replaced with big ones and interesting window lighting. I called them as soon as I got home and I was invited to bring in my tax documents as soon as I could. I smiled the entire time I was there, we had nice conversations, and about a half hour later I was signing all my tax return documents and was charged a fee, which was more than reasonable for the service. I guess when you are used to being over charges, like I was for seventeen years, you just deal with it. Well now I have enough money left over to buy diapers for the baby........just kidding! But I did expect it to be more. This year I took advantage of the three-month extension because of the corona virus, but the last filing day is in one week, OMG! I hate tax season. The bottom line is that within one day I was able to bring my taxes in, had nice conversation with a smile while my taxes were being done, and now the next thing that gets done is give the dogs a bath. I can't impress upon you enough how much I enjoyed and was satisfied with my visits to USA TAX SERVICE. Thank you USA TAX SERVICE for being so professional, respectful, personable, while getting the job done quickly. If you need an accounting/tax service, I highly recommend them, you won't be sorry.

Shaun has done my taxes for the last 4 years. I count on him every year to help with my…read moreincreasingly complicated personal and business taxes. I'd recommend him highly.

They did my taxes in 2018, made a big error, won't answer their phones or email, and now I am…read morepaying over $3000. Not good.

From the owner: TRJ Accounting provides reliable accounting, bookkeeping, payroll, and tax preparation solutions…read morethat are customized to meet the needs of the individuals and small businesses we serve. With nearly 10 years of experience in public accounting, Tim Johansson founded TRJ Accounting in 2014 and continues to serve a variety of clients and industries in the Philadelphia area. As an enrolled agent, Tim is a federally licensed tax practitioner who specializes in taxation and has unlimited rights to represent taxpayers before the IRS.

I've been working with Capital MD for years. Mr. Weaver and…read morehis team get things done quick and efficient. Always available for questions, very knowledgeable about their services. I recommend Capital MD, if you want your taxes and book keeping ect.. done right hit up Capital MD.

Such an amazing experience. location easy to find. willing to travel to you and the price was not…read morebad at all!!

Would not recommend after meeting with Tara M. For my 2023…read moretax return Rose was great to work with, where she explained things in detail. Value was comparable to other accountants. Though I had many recommendations and referrals for other accountants, I chose to work with Rose because I chose to specifically support a woman and minority owned business. One piece of advice from Erin Benzakein from Floret about hiring a bookkeeper and accountant was that if you feel dumb or awful after meeting with either, then it's time for you to hire a new accountant/bookkeeper. I was having a hard time managing my own bookkeeping and was inquiring about this service. I met with Tara and she was condescending, defensive, and was gaslighting me when I started crying on the call after she went on a diatribe about the importance of bookkeeping. I also disagreed with her statement that "Bookkeeping is the backbone of your business." Unfortunately, Rose was also on the call and there wasn't any intervention. I would recommend Rose Brown only if you were just working with her and Darin, but would stay away if you are on a call with Tara.

Rose is extremely talented, knowledgable, and caring. It's rare to find someone who knows there…read morestuff but also values connecting with me as a business owner. Highly recommend her services!

Completely incompetent! I dropped off all my files they called me back saying everything was good…read morewhen I looked it over they had only put in 2 of the 6 documents that needed to be filed. It took two days to get in contact with anyone! When I asked to go over it with someone they couldn't fit me in and when I asked the lady about Philly school income tax she had to hand it over to someone else. They are unorganized and lack the know how to do the job properly.

Wenot here the other day to get my taxes down. Walked in and a lady name Alicia Lawson did my taxes…read moreand she did a amazing job. Totallt satisfied

I'm so relieved to have found a firm that I can trust with preparing my taxes. This firm prepared…read moreall of my personal and business taxes last year at a reasonable price. They brought to my attention errors that were made on my previous filings and corrected them with ease. This firm was professional and knowledgeable of all the applicable tax laws to my taxes. I will be returning to them again next year!

From the owner: Precise Accounting Services is a certified public accounting firm that provides tax & accounting…read moreservices to individuals, businesses and non-profit organizations. We would love to be of assistance with your tax prep, planning, managing your company’s books or simply advice with your daily operations. The firm holds strong to the belief that all clients need an accountant who will listen and assist them in formulating practical sound business strategies, in a cost-effective manner. Our clients can count on us to provide their company with personalized services which will be needed while operating in today’s complex economic environment. Contact for further details! We will be happy to serve you!

Awesome people to deal with!! Friendly, quick, understanding, and get things done! I use to go ups…read morestores. Now they're my primary place to go!

I worked with Sean from US Mailroom to pickup and ship the fragile items I bought from Freemans…read moreHindman Auction. He was responsive and the items were packed well. It was smooth sailing. Will use US Mailroom again for my next purchase at Freeman's.