Dr. Nguyen was gentle & caring, staff was patient and caring, wouldn't hesitate to recommend.read more

Dr. "J" is one the best dentist I have used in my 81 years. She is always caring about patients…read morecomfort during procedures. Awesome staff as well. She may not tell you that she donates her time to help children that have health/mental problems. I call her a dentist wearing a white angles coat.

Have to say I love their service till the first time that the receptionist answered the phone till…read morethe part that I had to come in. I already booked my second cleaning even though Im still far away from it haha. Thank you for the great care and the amazing quality.

Unfortunately, with the changes in ownership and Dr Shenk leaving his practice, the quality of work…read moreand care has declined while the charges have increased significantly.

Hands Down Beat Dentist EVER!…read more Dr. Toral and her friendly staff Karina and Alissia are awesome. I came in initially last month after calling Dr. Toral early Sunday morning. Yes SUNDAY! I had a terrible accident which resulted in my cracking four of my front teeth. One of which was almost completely gone. I fell face first into the pavement after my dog, as her leash tripped me up. Needless to say I was in immense pain and scared to death from the look of my face, and lacerations . I immediately started looking up dentists after I finally got myself somewhat together and to no surprise I mostly got voicemail boxes instead of talking to a live person. Then I contacted Dr. Toral's office. She answered and took the details of my incident. She then made me an appointment for later the same day! Again on a Sunday! She immediately got me in, gave me a preliminary exam, and prescribed me medication to help with the terrible pain. She was very thorough and reconstructed my teeth good as new in no time! I will forever be grateful to her and her amazing team for their patience, diligence, kindness, and meticulous work making this experience as pleasant as possible. Thank God for leading me to this place. They have a new customer out of me, as I will continue to go here for my regular dentist work as well from now on. Please if you are looking for a dentist look no further. Dr. Toral and her amazing and super sweet staff are top notch! They take their time with each and every patient. You are in good hands here! Oh and did I mention I travel 30 minutes to and from to get here. Yup! They're worth it !!

Terrible experience - misleading and unprofessional!!…read more I called TruCare Dental in advance to ask about the cost of a tooth cleaning. I was clearly told that a cleaning and x-ray would cost $199. I specifically asked in advance who would be performing the cleaning and even took the time to check her reviews. But when I arrived, I was told someone else would be doing the cleaning--someone I hadn't researched or been informed about beforehand. I've never felt so uncomfortable or unsettled during any of my dental cleaning in the past 30 + years When I arrived, I was shocked to be told that the cleaning would actually cost $850, plus the $199 for x-rays and examination. When I asked for clarification, I was told the $199 only covered x-rays and an exam--no cleaning included. This is completely misleading and feels like a bait-and-switch tactic. I've had my teeth professionally cleaned once a year for many years, and dentists consistently comment on how well I maintain my oral hygiene. Charging $850 for a routine cleaning + $199 is outrageous and unjustified. On top of that, the staff was rude and dismissive when I questioned the pricing. I walked out feeling disrespected and scammed. I would not recommend TruCare Dental to anyone. This experience was a total rip-off!!

I had been suffering from a toothache for an extended period of time, but nobody could figure out…read morethe actual cause. Once the pain started becoming more severe, my wife suggested trying her Dentist. When I came into their office, I was immediately impressed with the technological capabilities that were not present at my former Dentist. For example, they have the ability to take photos of all of my teeth, so that could actually see what they were seeing. Also, when I needed a new night guard, they could digitally make an impression of my teeth instead of the traditional method of physically making a mold of my mouth. I also appreciated the overall level of care. Everybody was patient, kind , and very informative. They took the time to explain all of the details to me, so that I fully understood what was going on. I also left the office feeling like I had learned more about my teeth and their care than I have ever known in the past. They ultimately referred me to a local oral surgeon. Alana was instrumental in organizing every detail of my visit. If you're looking for a new Dentist in the Roswell area, I would HIGHLY recommend DeMercy Dental. They exceeded all of my expectations, and I am now finally pain free Thanks to them. Cheers

I've been a loyal patient of DeMercy Dental for years, and I can't say enough about this incredible…read morefamily practice! Dr. Jeff DeMercy and Dr. Amanda Kossick and their amazing staff create an environment that is professional, warm, and instantly comforting. Any anxiety I feel about dental work disappears the moment I walk through their door. Recently, I had two crowns done, and the experience was nothing short of remarkable--painless, seamless, and so well-executed that I barely felt either procedure. DeMercy Dental combines expertise with genuine care, making every visit a pleasure. I wholeheartedly recommend this wonderful team to anyone looking for exceptional dental care!

I took my family to this dentist for a routine dental cleaning. At first, they seemed like very…read morenice professionals and gave us a tour of their office. While I could not care less, I went along; we had healthy teeth and just wanted to do our routine dental checkups, since they were covered by my dental insurance. Long story short, the bill arrived a few days later, and they invoiced us around $800 after deducting what the insurance paid. Most charges were rejected by the insurance provider as they were not considered part of a routine inspection. When I confronted them about these charges, they simply threatened to send my file to a collection agency rather than explain why they provided services that were never requested. Avoid this office at all costs. They look at you as a piggy bank and try to collect whatever they can, for services that you never need to begin with.

Dr. Hood and her staff are amazing! Painless treatment and phenomenal care all around!read more

Staff is kind, but prepare to sit in the waiting room for at least an hour every time.read more

My son needs oral surgery. He has a very rare blood disorder. We made an appointment for…read moreconsultation. Got there and was told it was moved to the Gainesville office! Said they tried to call, but no recorded call. Said they would fit him in at Gainesville. He went there, waited for numerous hours and was finally told they couldn't fit him in. After finally seeing the doctor, he was told that the work should be done in a hospital, and that my son should see a Sage doctor in Kennesaw. We went there this week, and we're advised that the doctor would NOT work on my son, and he should see someone ( that we will have to find) in Emory to do the work. All in all, I found Sage administrative to not be helpful, caused us numerous trips, money and time and ultimately will be of no assistance.

Excellent service and staff. This was my first dentist visit in some years and was recommended by a…read morefriend and a family member. I was so nervous but De. Dodson was very patient with me . Great bedside manner and good energy in the staff. I had to visit 2 consecutive days but was pleased with the outcome. My teeth no longer are inflamed and are super comfortable. I can actually eat on my right side . Had a horrible experience at a well known chain dentistry I will not mention so I was very anxious. However I felt at ease from the moment I stepped in from the friendly receptionist, to the patient doctor and assistant. The dental hygienist was amazing. She definitely enjoys her work and spent extra time making sure I was comfortable. 1000% recommended! Thanks .

Really Great Dentist! Yep, I know, no one like dentists, unless one just happens to be your Dad or…read moreBrother. But Dr. Dodson is neither to me. He is just a really good, kind and knowledgable dentist. Since I moved away, I have on several occasions considered returning to his office to get him to do some of my dental work. And since the office is on the other coast from where I live . . . . that's how good he is. I miss him desperately! My dentist here is ok, but I do not feel like the dental service compares to what I received in Roswell. His office is bright and cheerful. His staff is professional and friendly. Their service is efficient and, without a doubt some of the best customer service I have experienced in any business. So . . . fillings or just a check-up & cleaning . . . check out this dentist. I promise you won't be sorry, even if you hate, hate, hate going to the dentist.

Absolute worst dental experience I've had. One visit was enough. I will not be returning…read more The hygienist and front office staff were very kind, but the dentist did not introduce herself, which set the tone for an impersonal and uncomfortable visit. I believe it may have been Dr. Reich, but I cannot be certain. I'm sure there are excellent dentists within their network given the number of locations. What stood out most, however, was something I noticed too late. Many negative reviews are met with long, defensive responses from the office that shift blame onto patients and disclose personal details. That lack of professionalism and discretion is concerning in a healthcare setting. I recommend others proceed with caution, especially at the Woodstock location. Based on the office's pattern of responding to negative reviews, I expect a detailed public response reframing my experience.

Phone call to front desk to six month cleaning, and a replacement of old crown- professional and…read morethe ultimate care provided by each staff member. Every treatment was exceptional. The only thing I'd like to have been different was the up-sell of "preventative toothpaste" $30! during my first cleaning. I believe it's available by Rx with dental insurance or on Amazon for $20.

I had an extremely disappointing experience at Roswell Dental Smiles…read more I responded to their advertised $99 "new patient special" for x-rays, exam, and cleaning. I was charged $546.93 after being told I required a gum treatment before they could clean my teeth. I agreed because Dr. Saranya Sakthivadivel REFUSED to do my cleaning if the treatment wasn't done first. After the treatment was done the hygienist began scaling but did not finish the cleaning, and polishing was never performed. I was instructed to return in one month to (1) verify whether the gum treatment worked and (2) finish the cleaning at no additional cost. The front office coordinator, Molli Scissel, confirmed this when I checked out. At my follow-up visit, instead of evaluating my gum treatment or finishing the work I already paid for, I was immediately presented with a new $193 bill for another cleaning. I showed my original receipt, and the receptionist AGREED I had already paid until Dr. Saranya Sakthivadivel entered and insisted it was "separate." She refused to proceed unless I paid again, and still did not perform the gum treatment follow-up she was supposed to check. I later filed a BBB complaint, which the office ignored completely. In response documentation, the dentist falsely claimed I used "inappropriate language," which never happened, an attempt to discredit me instead of addressing what actually occurred. I have call logs and voicemail screenshots showing their claims about contacting me were untrue, and that my voicemail was never full. This review is not about disliking a procedure it is about: * being billed for services not rendered, * being told verbally that something would be included only to be charged again, * medical follow-up being skipped, and * false statements made about my behavior. I am pursuing this matter with my bank, the Georgia Board of Dentistry, and the Attorney General. I am also prepared to pursue this matter in small claims court if it is not resolved. This was a deeply unprofessional experience, and future patients should be aware.

Dr. Saranya and the office staff are awesome. I needed to find a new dentist in the area when I…read moremoved to Roswell a couple of years ago. It's also quite clean there. I go for my cleaning twice a year and they would give me a small goodie bag after with toothpaste and a toothbrush. Before my scheduled appointment, I get a reminder close to the date and I can check in through my phone. I also usually never have to wait long at all before being seen for my appointment. They are located in a fairly busy area with other businesses right next to and all around it. I've never had a problem finding parking. I like the genuineness and care provided there, and I would highly recommend anyone looking for a new dentist to go there.

This place is great They are great at what they do and they care A combo that is hard to find…read morein most businesses Roswell Mill Dentistry make dental care simple Very please with Dr C and his staff If you think there may be something better than what you currently have in dental care, there is You will know right away this is something better, something different Do yourself a favor and let these folks take care of your dental needs You will never look back

There's absolutely nothing negative I can say about my first experience with this office. From…read morefront desk staff to the hygienist and dentist, the machinery/technology, the building and office, and how thorough and comfortable my cleaning and entire first appt was.... Just an absolute pleasure. I wish I had found it sooner. Glad my old office shut down. My teeth haven't felt this good in a while (and I get dental cleanings every 6 months).