I have been with this office since 2018. At first, I was concerned due to confiding into the front…read moreoffice staff of undiagnosed postpartum/clinical depression. Fast forward to Gisela, Paredes. She is very approachable and relatable. She takes as much time to devote to her patients as possible. She is not only my primary physician but has also seen both my of two younger kids. She is capable of treating over a virtual appointment, in person, and so forth. I cannot expresss how much she seizes to amaze me and I look forward to her future growth in the medical field.

She's not there anymore. I really wish I could find her. Haven't found a good doctor since she left.read more

I have been going to this medical office for over 10 years. This was a great medical office that…read morecared and took patients care seriously. The staff are rude, are hard to get ahold of on the phone, you never get a call back when message is left both voice and text. I've been trying to get medication refill scripts sent over to CVS, CVS has messaged me manny times because they are not getting communication from the medical office. It is awful to see a great family practice go from caring for patients to a profit focus office. They need to go back to basics of medical care.

I arrived about 5-10 minutes early but the office staff were very attentive to my needs As a new…read morepatient...I was concerned that I'd be viewed as an outsider. I brought lots of written examples of past care and the transition of status from retired military to Medicare was handled seamlessly. So far, I really like these people.

Unfortunately, my families experience with Dr. Kling was disappointing. It quickly became clear…read morethat he lacked a strong understanding of prescriptions and proper medication management. We had to clarify multiple times about my families prescription, which left us feeling uneasy and not well cared for. In addition, their bedside manner was poor. Communication felt dismissive, with little effort to listen or explain things in a respectful way. As the patient, we expect clarity and empathy--neither of which was received by our visit. I hope Dr. Kling takes this as constructive feedback and invests in improving both their clinical knowledge and patient communication. Until then, I would recommend looking elsewhere for more attentive and competent care.

Absolutely ridiculous how hard it is to get ahold of anyone in their office. I have called multiple…read moretimes during their advertised office hours and no one has picked up. This has been as different times on different days for multiple weeks and still nothing. So, based on their hours that their phone line has I drove all the way over there and their door is locked. During office hours! Also the office hours on their door are different from those on their phone. I just need to fix a simple billing issue. Even my insurance can't contact them. This is ridiculous and so frustrating. So, here's the office hours on their door. And here's what their phone says: Mon-Thurs 8-12,2-5, Fri 8-12. Closed weekends and holidays. The after hours person has no idea what's going on in the office and can't give any information on how to get ahold of them either. I guess I'll be driving another 30 minutes over here another day to try this again. Very disappointed.

I scheduled an appointment at the First Valley Medical Group 44725 Tenth St W office in Lancaster,…read moreI tried to contact the office several times. I was put on hold but nobody ever answered. When I arrived I was told that the PA I had the appointment with no longer worked there. When I asked the receptionist why I was never told that my physician did not work there anymore she replied "I am the only one here". I wasted an hour of driving for nothing. The place is a dump and a joke.

I have had the misfortune to be connected with Dr Denley in Quartz Hill of this medical group. His…read morestaff is without a doubt the least efficient and caring I have ever witnessed. EVERY TIME I need a refill and call my pharmacy to contact the doctor it is summarily IGNORED until I CALL THEM AND INSIST THEY HANDLE IT! I have complained to the doctor without any change! IT IS RIDICULOUS !! Do not use the group and especially not Denley!

Dr. Robinson is a great physician/allergist and is very current with newer disease diagnosis…read more After twenty years of unexplained hives, rashes, uncontrollable swelling, and several brushes with anaphylaxis, he is the only doctor I have ever seen who figured out what was wrong with me. I have Hereditary Angioedema (HAE) Type 2 and extensive allergies to food. He prescribed Cinryze infusions every four days and I feel good as new. Plus, I went from suffering everyday all day to only having minor symptoms a few times a year. It is nice to finally make plans I know I can keep!

Worst staff I have ever been helped from. I should say not being helped by. They scheduled me for a…read more1:45 appointment and I arrive 15 minutes early only to be welcomed by a locked door and the chatter of bull back room gossip about other patients. They finally open the doors at 2:11 to not only say that they were not open because they had an "emergency meeting". Not only did you waste my time but your customer service sucks

The new receptionist printed me out someone else's lab results and when I called to have them ready…read moreto pick up today and when I get there they same girl that printed the wrong ones for me said she can't even find them in my file to print them out. Irritated I drove all the way over here after work to now have to drive back again tomorrow

Very slow, office called me to move an appointment from 4:15pm to Noon. Arrived at 11:50am and by…read more1:15pm still had not seen Doctor. Had to wait until 12:30 to even have an assistant/nurse? call me in to take weight & BP. 45 minutes later still no Dr. There was only one other person ahead of me no one else waiting either. I don't understand why Dr's think they can waste a persons time, and feel theirs is so valuable.

Good office experience. Never have to wait more than 5 minutes which is nice. Easy to set up…read moreappointments

I agree with another reviewer. 2 hours is too long to wait for you to be seen, and that's With an…read moreAppointment!! It was my first time coming here. I waited 2.5 hours to be called into the room. Spent all of 15 minutes with the Dr. He was nice and listened, but I could tell he was in a hurry to go home. I didn't receive the RX he agreed to give me. Had to call in, with the staff not knowing anything about it. I was also supposed to receive a few other things for my treatment plan, but I never received them. Front desk staff and nurses were all very kind. I don't think I'll be back. My Dr was also disappointed with my experience there, since he was the one that referred me there. I question all these five star first time reviewers. Also, Yelp has two listings for this same business. Look up both.

Dr.Kelly Okray is amazing she listen she cares I had and amazing experience the care quality is…read moreamazing she asked me everything regarding my health I was having a hard time finding a Primary care Provider I'm so thankful I found Dr. Okray. The Office experience was very nice the office super clean and very quiete the wait is not long. 100% recommend this clinic!!

From the owner: We are a Primary Care office with providers who specialize in adults and children. We also offer…read moreDepartment of Transportation (DOT) physicals, school physicals, and coming soon immigration exams. We have WALK-IN appointments available. Our team of highly skilled and experienced healthcare professionals is dedicated to providing personalized care to each and every patient. Dr. Khandadash, the clinic owner and our Pediatrician, has decades of experience in caring for children. Dr. Babaie is our Internal Medicine physician and she specializes in the care of adults, from healthy to the most complicated patients. Dr. Gregory Jenkins is a well-known family physician who has cared for patients for over 40 years. We have two amazing Physician Associates who care for our patients--Mr. Ramon Medina and Mrs. Kelly Okray. Both have extensive experience in primary care and have a large following of dedicated patients.

There is no better Dr in this town other than Dr. B. Buffman. If you're waiting a long time, it's…read morebecause he's literally taking his time with each patient. He's thorough, easy to understand, intelligent and has a bedside manner that other doctors can take a lesson from! Couldn't imagine anyone else as my Dr. Highly, highly, highly recommend!

On November 12, 2024, I had a scheduled appointment with Dr. Eric Denley at 3:30 PM at the 42357…read more50th St W., Ste 107, Lancaster, CA 93536 location. Despite arriving promptly at 3:20 PM and signing in, I was not called in to see the doctor. At 4:30pm I asked the receptionist if I was going to be called and she said that she didn't see me come in the office even though my name was on the sign-in sheet, therefore; the doctor could not see me for my in-person scheduled appointment because he doesn't see patients after 5:00pm. I was upset as I needed to go over my labwork since I hadn't been feeling good. In the past, I also had issues with billing. When I scheduled my initial physical exam, I begged them to bill it as preventive care as my insurance covers it 100%. They didn't, and I ended up with a big bill. When calling the billing department, the lady, Yvonne, was rude and hung up on me. For that physical exam, I waited 2 hours to be seen by the nurse practitioner. In other words, this First Family Medical Group Clinic is a real joke and I am not going back there again.

I am thankful for the service and welcoming experience by the staff and doctors at City of Hope. I…read morecompleted radiation at this location and everyone was so welcoming, understanding and friendly. They were attentive and always got back to you when they said they would. They made a not so fun time into a time that I was able to get through without worry. Thank you!

Dr. Merla, at the City of Hope location in Lancaster, California, is a wonderful doctor who is…read morehelping my husband navigate his way through his stage 4 lung cancer treatment. He takes the time to be sure we both understand test results and treatment. He makes sure we are comfortable asking questions. Dr Merla and the whole staff at City of Hope are caring and friendly. I feel blessed that my husband has these people to help keep his attitude positive. Thank you, Dr. Merla and City of Hope.