my first time in. Got in on time and the X-ray tech and dentist were great. He explained everything…read morevery well to me. I'll be going back

Type of care was good, very good experience, doctor was well aware of the problem. Office…read moreexperience was good.

Dr. Matt Lisenby has treated my teeth for the last two years. Dr. Matt is caring and…read moreprofessional. He takes the time to listen to you and to address any issues you are having with your mouth and teeth. He even helps with sleep apnea. His practice in Reno might be new, but Dr. Matt has been taking care of dental needs in Carson City for more than five years. I am so happy with the care Dr. Matt has given me, I now drive to his new office in South Reno because he has made me feel comfortable and confident with my smile. The new office is clean and the staff are so friendly. I'm glad I switched to this office.

Well I was told unfortunately that Dr. Kim and Dr. Branco has sold this location so my appointment…read moretoday was with the new doctor. I forgot what his name was. He was very nice and straight forward. My hygienist was super sweet and super nice! I really liked her! I'm sad to say though that after today I think I might drive across town just to see Dr. Kim and Dr. Branco all the way out in North Valleys because when I was finished with my cleaning and got the good job from the Dentist, I went to the front to check out and was told I had a copay, a bit thrown off because I've never had a copay for a routine cleaning ever in my however many years of going to a dentist religiously twice a year. I even was looking at my benefits app and it says routine cleaning is 100 percent covered. The lady just looked at me and took my credit card without saying anything but then told me after she swiped my card that it was for the cancer screening. I told her that I usually opt out of that because I just don't like paying $10 for them to flash a blue light around my mouth for a few seconds to see if I have cancer. I don't smoke, or chew, or do anything that would make me feel like I need this service. Well, she went ahead and told me that with the other Dr I did do the cancer screening it was the fluoride that I opted out of usually. I just said oh because I was still in shock that they didn't have me sign a paper asking me if I wanted to do this or not like when Dr. Kim and Dr. Branco owned this office. I was always asked if I wanted to do the cancer screening and I would sign a paper saying yes or no. Instead this office just did it without asking and then charged me???? Not cool. Not professional either. Definitely going to report this to the state dental board. They are now called Mountain Peak smiles. So not sure how this will work on the review.

I've been a longtime patient of Dr. Choi. For years I was a nervous dentist-goer, but definitely…read morechanged when i started coming here. Every visit I end up laughing and enjoying my conversation and time there, (I know, crazy) but also know im getting accurate and complete care. Each procedure I've had done I have had no complaints on. Typically the numbing shot is the worst part! I'm always explained everything up front of what is being done, what I can expect to happen and also what caused the issue. They also frequently check in to ensure I am comfortable during the procedures. I know that it is a business, but Dr. Choi and his staff always take the time to make me feel seen and somehow remember what all is going on in my life despite seeing me every 6 months. If you're looking for a great dentist to ease your mind about anything dental, look no further. Healthy Smiles is the way to go, and that's the tooth.

After Dr. Lee retired, we left the clinic, as we don't feel the same respectful and warm welcome…read morefrom the only dentist there now. Don't go to this clinic if you want a honest and care dentist to your teeth.

I was referred by my general dentist to Dr. Beus for a root canal and although I won't say it was a…read morevacation or a day on the beach it was pretty good. The offices are clean the receptionists are friendly, the nurses are friendly and Dr. Beus loves her job and does everything she can to make it as painless as possible. If you have to have a root canal I recommend Dr. Beus and Sierra Endodontics.

I called Sierra Endo the morning before Thanksgiving absolutely distraught & in need of an…read moreemergency root canal. An Insane ask mind you! From the first time I spoke to the receptionist, everyone was intensely comforting and empathetic toward my situation. When treatment began, they were so gentle, and so accommodating. My care team was so personable and made the experience so much better for me. Dr. Beus is the best endo in town. easily. I would like to highlight Lorena, as well as the dark haired receptionist. They were phenomenal. Thank you so much!

I love this dentist. I love this place. From the teal long sleeve embroidered scrubs they wear to…read morethe marble floors and complimentary apple juice. Dr D is an artist and perfectionist. Just the kind of doc I want working on my teeth. Most dentists told me my teeth were great. And fine. Dr D gave it to me straight. "You're making microscopic cracks in your teeth. Stop chewing ice. You're grinding your teeth at night. They are wore down and chipping. You need a night guard". He gave me all the treatment options to get my teeth in tip top shape so I could choose what I want when I was ready. Getting work done is no fun, but D made it as nice as possible. A huge arched picture window overlooking their green courtyard was in my room. A tv overhead displaying nature scenes. Chapstick and a blanket and wireless headphones to the artist I wanted. I have only great things to say. What a person what a place. Check. It. Out!

I was looking for a new dentist office and found this gem! From the moment they answered phone…read morecalls, I just knew that this experience would be great. I was not met with the annoyed receptionist tone that I had encountered in calling around other dental offices trying to find one that took my insurance. And they got me in pretty quickly for the consult followed by a cleaning and even a filling. The experience was great and the care quality is excellent!

I was here twice in the same week to get two Crowns. I was a little nervous, but both the dentist…read moreand her assistant really helped me relax by explaining the process and everything they were doing along the way (so no surprises). It really wasn't that bad and I am really happy with the outcome. I also had an appointment with the Dental Hygienist, Faye. She was fast, thorough and gentle and gave me really good tips. My experience would be a 5/5, except that I always seem to have misinformation or misunderstandings with the front desk, mainly with billing and scheduling. It has all been corrected, but it's frustrating that it always seems to be something.

POOR CUSTOMER SERVICE! Don't bother coming here, they don't want your money and they don't care…read moreabout your time. Returned their call at 3:51pm on Thursday 2/5 to give my insurance over the phone. I literally spoke to someone and gave them my info. They called me 11:27am today asking to come in at 3pm. I said sure. I receive a text at 1:30pm confirming my original 3:30pm appointment. So I assume they pushed it back to the original time. I arrive at 3:13 - they don't talk to me for few minutes. Then state they can't see me because I missed my appointment window. I don't argue - I just leave. You could've asked for my insurance information on the phone call this morning if you truly didn't have it. You could send correct texts when appointments have changed. But I'm the problem, got it! I'm annoyed because you're wasting my time and now you lost a future client.

I just finished extensive dental work over a period of a few months at gentle dental with Dr…read more Lewis. I had an excellent experience, I am so pleased, the cost was reasonable and within my means. All the people are friendly and professional. Some of the assistants may be better than the others but I know I really got good work. I had efficient reminders to both my email and as a text message. I never had to wait more than a few minutes to be seen when arriving for my appointment. I would highly recommend this dental practice! I did not do any orthodontics nor any root canals.

I had a disappointing experience at Gentle Dental South Reno…read more The staff was generally professional and polite, but the overall process was frustrating. I wanted to get a second opinion regarding the treatment that was recommended to me. I completely respect that dentists have their own professional recommendations, and I understand they may believe certain procedures are necessary. However, I also believe patients have the right to seek a second opinion before making a decision. Since I currently have no pain, discomfort, or concerns, I asked if I could simply receive the basic cleaning that my insurance covers. I was told they would not provide it because of other treatment recommendations. While I respect their policy, it wasn't the outcome I was hoping for. I then requested copies of my dental records so I could consult another dentist. I was told I needed to sign a release form, which was fine. The office sent the form by email, but it ended up in my spam folder, so I didn't see it until Monday morning. Once I found it, I completed the form and went to the office to obtain my records. Throughout the process, I felt like I had to work much harder than necessary just to get information and access my own records. During one phone call, I explained my situation to an employee, and instead of telling me she was transferring me, I was placed on silence. A different person eventually picked up, and I had to explain everything all over again. Overall, I left feeling like communication could have been much better. I respect the clinical judgment of the providers, but I didn't feel the office made it easy for me to ask questions or obtain my records for a second opinion. Based on my personal experience, I would choose another dental office in the future. And on top I asked I'll be there in 20 min to picked my records and I showed up 1 hour later and still made me wait to do what I asked. So unprofessional service.

I love so much about this place. It seems like a small business locally owned. Love it. I love the…read morefeel of their office with the teal walls and wood accents. Their main front desk lady deserves a shout out for being real, honest, and super helpful. I've always been impressed with her. She even called me when my kids left their jacket in the waiting room. The practice went above and beyond by offering to redo my whitening treys for free when I got my Invisalign off. 5 stars today for sure. Thank you Whites Creek!

My whole family goes to Whites Creek Dental. Dr. Faulk and his entire staff are always friendly,…read moreknowledgeable, and personable. They work very hard, and honestly it is hard to find a dental office that takes care of you from the moment you step in the door until you leave.

Do not trust this they are sneaky and will try and steal money from your bank account my experience…read morewith them was very unsatisfactory and they tried to scam me and I caught it before it happened don't trust there financial lady Heather and I'm more than sure the doctor has to be involved watch your self there

I have been a patient of Dr. West for several years and he is the best dentist I have ever seen. I…read morehighly recommend him. The staff here is kind and helpful and both hygienists I have seen were excellent. Dr. West is highly knowledgeable, kind, empathetic and has always provided me with the best care. When I had problems from work done by my previous dentist, Dr.West got me in right away and provided a fix at no charge. I used to dread going to the dentist and Dr. West has totally changed that for me.

I'm very grateful for Dr. Song and his crew for running an excellent practice! I was able to…read moreschedule an initial exam and x rays within a few days and when I arrived I was promptly seen. My entire visit was less than an hour but for cleanings they informed me I wouldn't be seen for about 6 months. However, Dr. Song gave the okay to squeeze me in on one of his busy Saturdays the following week. I again was seen on time and was finished within the hour. Additionally, one of my teeth had a receding gum issue that made it nearly impossible to eat or drink anything cold on that side of my mouth due to unbearable sensitivity. I had seen two prior dentists in the past that recommended to me only gum grafting which would have set me back around $2000 and the recovery would have been painful. Since I was in school at the time I couldn't afford it, so for almost 6 years I suffered this tooth until the day came where I could afford it, in both time and money. When I told Dr. Song, I figured he would tell me the same thing the prior dentists did but he didn't. Rather, he immediately suggested bonding over the sensitive part of the tooth. I was able to get an appointment two weeks after my initial visit and again, was promptly seen on time. He told me that it would only take 10 minutes and the recovery time is basically only as long as it takes for the lidocaine to wear away. I left the office within 30 minutes of when I came! It's been about 10 hours since my visit and I'm pain free after almost a decade! Best part was that what I paid wasn't even 10% of the gum grafting price. When I asked about professional whitening, Dr. Song was refreshingly honest and told me not to do it given how sensitive my teeth would be and that white strips would give the same results, albeit in a longer amount of time. I appreciated that he didn't try to sell me a service I didn't need, not only when it came to the whitening but the gum grafting too. Thank you Dr. Song for squeezing me in for cleaning, recommending bonding, and not selling me anything I didn't need. Doctors like you are a rarity these days!

My first time going to Access Dental care Dr Song is amazing. He is a miracle worker. I wish I…read morecould give him more than five stars. The office staff is also amazing. Very good experience.