Best propane supplier in the tri-state area. Best prices and best customer service. You can…read moreactually call here and talk to a real person during buisness hours without waiting 30 mins. They've always kept me in gas while other companies weren't able to service anyone. Expert level knowledge about propane. I would recommend them to anyone. They don't charge delivery fees or any of the other fees you get with Amerigas/suburban etc. If you need propane service give them a call.

Just had a new fireplace door installed. John at YP was great to work with keeping us informed…read moreduring the process. The door is well made, sturdy and beautiful. Well worth the investment.

No stars. This business likes to call you and advertise a reasonable propane price. Then, once you…read morepay them, they try to add on expensive fees. These fees include inspection of your existing propane tank.$$$. Delivery fees. Ext ext just fees after fees. So your initial deal on propane price just went up to a place too expensive to afford. But then you're locked into a contract where you are forced to pay them for these dumb fees. It's a scam, people. Find a company that does not scam you like Amerigas will. -

Ever since this company went public their customer service went straight down the toilet. Worst…read morecompany I've ever dealt with. Please look elsewhere for your propane service, I can promise you that you will regret dealing with this company. My original propane company was bought out by this Amerigas and I've had nothing but problems from day one. As soon as they took over they started charging a tank rental fee. I don't believe they have a single representative that speaks fluent english.

I called to ask some questions and they were really helpful the guy on the phone was straight up…read morewith all the prices and everything and the reservation went smooth. We got there and the guys at the desk were funny and really helpful and got us the u-haul fairly quickly and answered all extra questions we had.

I visited this location 3 times to purchase boxes for a move. They were wonderful - friendly and…read morehelpful. I would have given them five stars. BUT.... It was moving day and we were literally on our way out of town. The rental truck with my husband and all of our possessions was already heading down Rt. 30 ahead of us. I had a backseat full of extra boxes to return - I couldn't see out my rear window due to the boxes - they needed to be returned right then. I admit - I didn't have my receipt for the return as it inadvertently was packed at the last minute - totally my bad. When I returned the boxes in the store and spoke with Merle (the owner, per his name tag) he wouldn't/couldn't give me a refund. Like I said, the boxes had to be returned right then. He told me that Will, the (other?) owner was in a meeting and to call him the next day. He wrote down what I returned and my contact information and left it for Will. The intent was for me to send the receipts once I found them in unpacking. The next day I called the store. Will wasn't available so I left a message. The next day I called and was auto-rolled to the corporate number. They told me that I needed to work locally. Three more calls to the store were also rolled to corporate. Finally I called the cell number on Will's business card. No answer so I left a message. I called a few days later. No answer, left a message. A couple of days later I called the store and was once again rolled to corporate. I can accept that I won't get my money back because I didn't have a receipt in hand - I should have just kept the boxes and returned them at my destination but it was a safety issue at the time. What I won't accept, though, is the lack of response from this business and in particular, the owner who I was specifically told to contact. It's disheartening that such a positive interaction with this business has led to such disappointment.

I called for bottled gas service, a very nice lady gave the details on pricing and delivery, she…read moresaid that I would have delivery in a few days. A week and a half later and two more calls to the office- still no delivery or even a call from a delivery person.... (I pay my bills promptly and am not a problem customer) If zero stars was an option -

From the owner: Propane Gas delivery and service for homes and businesses. Heat, water heaters, cooking,…read morefireplaces, wall heaters, motor fuel, forklifts, grain drying. Fireplace and gas heater showroom. Free estimates. Propane tank refills available.

This is my first experience with fuel oil in 50 years. In the last year they have responded quickly…read moreto help with my issues. Sheryl is always pleasant and helpful. I know I can count on them.

Actually, I would give them more stars if that was possible. During the recent snow, we realized…read moreour fuel gauge wasn't working. We had the feeling our fuel was low, and called the company. We were right and they jumped into action!! Our hilly, curvy driveway wasn't passable for the big propane truck. Two or more people from LPM came to the rescue in their personal cars/trucks! One of them got stuck in the driveway, but in the end they delivered two smaller tanks. These tanks had to be pushed by hand through the snow in a dolly! They made sure the furnace was safe and hooked up the tanks. (We had the heat almost as low as it can go in an effort to use less propane.) A few days ago, Dan called to tell me that somehow the truck got up the driveway and we had full tanks. Their service was excellent, timely, done with a sense of humor and without complaint. Maybe they should get ten stars!

Perhaps Suburban Propane thinks that they are the only propane provider in the area? Their…read morecustomer service is far below par. They were completely uninterested when I called to order propane. Since I hadn't utilized their service for over 2 years that they could not. . . . and would not service me. Excuse me for thinking that this is what they do?? I haven't eaten at Burger King in a few years- but I bet if I wanted to order a burger- they wouldn't turn me away! I would explore other options when choosing your home propane supplier. Your hard earned money can be spent anywhere, and who wants to patronize a company that just does not care?

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.