I had my lawnmower serviced 5/16/2025. It took over 3 weeks from the time I dropped it off until I…read moregot it back, but that was understandable due to the time of year. Jason and team cleaned the carburetor, flushed the fuel tank and did an inclusive tune up, included sharpening blades, for $200.00. Everyone told me I should have bought a new mower, but I had thought the mower was in generally good shape. I REALLY, REALLY would have appreciated it if they would have told me that the deck was COMPLETELY RUSTED OUT!!!!!!!!! Needless to say, I only did about two rows before the deck of the mower broke in half. They could have told me that, and you can't say that they didn't notice it. Very disappointed and will steer anyone I know away from their business.

From the owner: Altoona Small Engine specializes in sales, service, and rentals of all makes and models of outdoor…read morepower equipment gasoline, electric, and battery operated. Including push mowers, riding mowers, Zero Turns, chainsaws, leaf blowers, generators, trimmers, snow blowers, snow plows, salt spreaders, wood splitters, atvs, dirt bikes, motor bicycles, Turbo heaters, kerosene heaters, and many other. Including Briggs & Stratton, kohler, Stihl, Honda, Yamaha, kawasaki, polaris, and many other brands. We strive to have a quick turnaround and fair pricing. Some of our rental equipment includes wood splitter, wood chipper, push mower, leaf blower, weed eater. We also recondition and sell good used equipment our inventory is always changing so if you are looking for something feel free to stop by or give us a call thanks.

The service dept at the Butler store is awful! Very poor communication skills! Josh in service, is…read moreone of the rudest persons I've ever talked to. They said my 1025R with only a little over a few hundred hours needed brake replacement. I asked to have the brake pads returned to me so I could see the "wear & tear." I was told that the tech who did the work most likely still had them but lo and behold, the next day they were suddenly gone. Josh told me specifically they he was "not going to stand in a dumpster to look for my brake pads."

I ordered a part online ( company website ) yesterday. I was…read moregreeted at the parts counter with a hostile and indifferent sales guy. I gave him my name and indicated that I ordered on line. After a few minutes, sales guy grunts that he can't fine my order on line. I offered to show him the email showing the order number. He became even more agitated and says " it doesn't matter to me " 5 minutes later, he locates the order and lamely says that he hadn't checked the West Central orders, only looked at the John Deere orders. This was at the Butler store. In the future, if I can order on Amazon I will and avoid this jerk at the sales desk.

Needed to fix a leaky valve cover on a self propelled lawn mower under Honda warranty. Wanted well…read moreover two weeks for a twenty minute job. Wanted a $64 "deposit" on a warranty repair for a four month old mower. I told them to forget. All the one star ratings are earned. Don't go there.

Do not use this company for any service needs. They had my tractor for over a month and returned it…read morewithout all requested repairs. Charged me over $600 for a bearing and maintenance. Didn't even clean the tractor. Pieces feel off when I lifted the hood.