This is a great place if your looking for a place to stay. This place has a swimming pool and a…read moreplace to grill at. It also has a 9 hole golf course that's really a nice course. It's all par 3 but a great course to play on. Still well maintained and rent isn't that expensive. Your choice of 1-2 bedroom apartments.

Lived here back in 2015 for about 16 months, the ​place was spotless, maintenance staff took care…read moreof any issues I had immediately (only had one issue). Community and grounds were fantastic, sadly once my training was complete had to move back to California and say goodbye to a place I deeply grew to enjoy.

Cockroach-infested apartments and management that never responds--avoid at all costs!…read more The Life at Elmwood Grove - 770 S 40th Street, Springdale, AR Living here was a terrible experience. My apartment had a serious cockroach infestation that was never properly addressed, even after repeated complaints. The conditions were unsanitary, and management refused to take the issue seriously. Communication was just as bad. Property Manager Annaliza Castro rarely responded to emails, and when I asked how to reach her, Assistant Manager Cynthia Bass told me the "best way" was to sit in the parking lot and wait for Annaliza's car to arrive. They refused to provide me with a phone number or any reliable way to contact her. Between the pest problems and the complete lack of professionalism, I cannot recommend The Life at Elmwood Grove to anyone. Save yourself the stress and look elsewhere.

192 units and only 2 maintenance personnel. After maintenance failed to fix the fence around the…read morepool last summer a child got between the bent bars and subsequently drowned. That was Labor day 2024. The fence has finally been replaced but it's August 15 and the pool still isn't open, because it's been too chlorinated for 2+ weeks. Office staff "Cindy" is rude and harasses handicapped tenants, she tried to follow me to my apartment while yelling at me because I asked another office member to have workers for the complex move out of the only handicapped spot near our building because we need it. They have since blocked me from the online community and refuse to answer any emails. I have asked several times for the owners information and I am ignored repeatedly. Do not rent from these horrible people.

Unfortunately this place has not lived up to expectations. This is a relatively new apt complex,…read morewith that comes the expected small issues that arise from the building settling in, which the complex addressed quickly and were very kind. The significant issues that I have had have arisen more recently. The first issue I have is parking, previously parking spaces that were closest to the buildings were once free, now they are assigned spots that they are charging monthly. I will never accept offering something for free then taking it away from the residents. It seems like a bait and switch from when I first moved in, and one I do not appreciate. Then the next issue is the largest. My heating and A/C unit broke days before a large snow storm. It took 5 weeks to fix, and for that entire time I did not have central heating nor A/C. The Grafton's best response was to give me $100 off my lease for one month and a small heater that could barely heat a single room, let alone an entire apartment. Several times I would call to ask for a second space heater and was told there was a limited supply and I could not have one. Not until I elevated the issue to the upper level management did I get a second space heater just to keep my whole apartment above freezing. You are paying a decent amount of money to live here, but that also comes with the expectation that you should have working central heating/Air conditioning and that your issues would be addressed properly and timely, which I felt had fallen below expectation at the Grafton with that matter. Then more common issues such as cracks on the apt walls/doors getting stuck occurred several times, but those were expected with this being a new apartment complex and addressed quickly. Lastly, I have had a long standing issue with a leaky window sill that for the duration of my stay the window leaked whenever there was a heavy rain storm, they tried several small fixes but none have worked. Only on my second to last day prior to moving out did I get informed they were finally going to thoroughly check the wall/replace the window frame and do work to figure out the cause to fix it. But to be fair it only occurred whenever there was heavy rain, so not as large an issue since it only happened a couple times a year. Overall, with all the new housing being built in the area, I suggest checking out alternatives.

Brand new build with spacious apartments with modern amenities. Near everything that is happening…read moreon the West-side of town. Hwy 49 is close making travel to Fayetteville simpler. Lovely new building, modern amenities, conveniently placed, great staff .... over all a 5 out of 5 on the ratings scale!

I drive by these most everyday, most times apartments are nasty outside or whatever reasons. These…read moreare less than 5 yrs old so they are still being well maintained. They do accept pets but I've heard it will cost you to have a pet.

Rent-Collecting tactics here are overzealous. They raised our rent by about $400 after staying here…read morea year. They told us that there is a waiting list for their duplexes, and that they can remove us and fill it instantly. Yet, the duplex down the street is empty. What happened to that waiting list? We had an issue with the app that is used to pay rent. Apparently another apartment complex in the area uses the same one. We had a mix up and were paying our rent to the wrong establishment. We did not discover this for a few months. Instead of discussing the issue like civilized human beings before the issue got out of hand, they come pounding on our door a few months months later with an eviction notice, a butt-chewing, and a threat that they will kick us out if our rent gets behind again. They also scared a household member because of how loudly they banged on the door. Essentially they overreacted to the situation instead simply discussing it with us before corporate and management tempers got out of hand. It was an unprofessional way to handle the situation.

This apartment complex has caused my family so much pain and anxiety! First we were accused of not…read morepicking up our dogs poop! They messaged my husband and said "a blond lady with a tan dog was walking around her dog and not picking it up" "several tenants" told them. First off if you know me I have brown hair... from a first glance you would not think "blond" second I have a very dark brown dog. More reddish and black! Little did I know this would turn into so much more. We had regular maintenance check-in's, bug pest control coming around, normal things. Then our 6 year old gets caught hanging out with the wrong crowd and jumped over the fine at the pool when it was closed! They handed it by sending a picture of our son to everyone in the apartment complex and asking "if anyone knew who he was" along with2 other children. They made us take off work and come to the office immediately and had the police there for our 6 year old! Like I understand it's a liability and he could have gotten hurt we were very upset with him! He did community service around the apartment complex, picking up trash and cleaning up the playgrounds! After that we had some management evaluation they told us that our apartment was unsanitary and that they had "talk to us previously" about the topic. They had never talked to us about anything I had always kept the apartment clean that month they came I had been sick the whole month. Mind you we are a family of 6 we have 4 boys with a play room and their play room gets picked about once every 2 weeks because if you know kids they don't keeep it clean!! Anyways we had no food on the floor or counters, no dishes in the sink, the counters were clean the stove was clean the only think that was not picked up was toys that my kids had out. No one has proof of anything they just had all the accusations and nothing to back it up. They themselves had not even been in my apartment to see how it looked. Anyways fast forward a few nights ago the maintenance man moved in next door to us and was parked in our spot. He was outside and my husband had asked him if he knew whose truck it was and he said it was his and he would move it. He then came back outside bitched out my husband telling him he "knows who we are" making my dog bark then he turns it on us making it seem like our dog is being viscous when he was just being protective. He is my emotional support animal! Which then turns into us being evicted. With 3 days to move out! When my husband tried to go and talk to them and tell them our side of the story they told us that we had to get ride of our dog if we wanted to have 5 more extra days! They then basically called me crazy for leaving them messages when they messaged us every week about something! Like don't rent here they are crazy they also don't like kids and won't let them play on the property Brookhaven Apartments in Springdale Arkansas! The daycare is great the apartments are trash! They also never pick up their trash around the apartments. Kinda gross if you ask me!

great place to live wonderful home for 17 years love Mrs suzi she is wonderful to talk to and…read morereally cares about residents thankful to be here for so long. rent has gone up over last two years but still would want to move. my whole family lives here

Two words: STAY AWAY…read more I'm only writing this because I unfortunately currently live here. This place is an absolute nightmare. Management changes constantly - I'm not exaggerating when I say it feels like every other week there's "new management," which explains why nothing ever gets done. Good luck getting a response. Emails, calls, requests? Ignored for weeks. Maintenance takes forever (if it even happens at all), and when they do "fix" something, it's half-done and breaks again shortly after - or you constantly have to follow up. The elevator in the main building is constantly broken, which is ridiculous and unsafe. The pool was advertised but isn't even heated, so it's basically unusable and drifted during the summer. And for all of this? They have the nerve to overcharge on rent like this is some luxury complex -- it is NOT.

This place is a joke. Don't waste your time you are just a dollar sign nothing more. Residents are…read moretreated like second-class citizens employees are treated worse. You have been warned. Would you like to discuss how your regional maintenance supervisor knowingly put sulfuric acid into a condensation drain line to clear it then called a maintenance tech to help him with this issue when it didn't work without the tech knowing about the acid in the drain line then used R-410A freon to blow out the line (illegal as f¥€K) shooting the acid all over his hands and arms. Still didn't say anything to him until he asked why his skin was burning then told him about the acid in the lines. Posting this on here because they had it removed from google because they are crooked and want to hide the truth. Future residents and employees should know the truth. Im not one for lies and children's game. You put my life and residents lives at risk daily. Show your true face not your cowardice.

Our experience with South Creekside was awesome! Our daughter was able to get an apartment at this…read morelocation. Their manager, Susan, when over and beyond what average managers will do to make her feel welcome and that she had someone in her corner. She answered questions from our daughter and ourselves as we helped her get settled. She was always friendly, prompt with return calls and provided quick professional assistance. I would highly recommend South Creekside and definitely recommend reaching out to their fantastic property manager!

Susan is a great manager. Our daughter was able to get her first apartment with South Creekside…read morethanks to her. Susan went above and beyond what other managers would typically do. Always friendly, returned phone calls promptly, listened to our concerns and provided professional level assistance. As an apartment complex manager, you are often pulled a different directions at the same time. Taking the time to listen to you customers is a quality few people have. I would recommend South Creekside, especially recommend reaching out to Susan.

Lived in building 3 for almost a year and a half now. Very good experience so far, only negative is…read morea lot of things have broken but maintenance has been an absolute joy to work with especially Josh. Overall A good place to live.

Extremely over priced for what you get. When I moved in the place was absolutely filthy, rust in…read morethe bathroom, floors stained with god knows what. That was the first red flag. Now don't get me wrong still a nice property and the manager is fantastic along with snuffy the handy man. But the customer service is not that great after office hours, in fact my apartment ceiling is leaking at the moment and it's very much flooding and when I called to see the status of when maintenance would be here they where rude and hung up on me. All and all it's a nice place to live, but there isn't a lot of parking and only like 6 or 8 visitors parking spots and if you have a guest over and they park in a regular spot (even if it's just for like ten minutes) they risk getting towed, and if there are no spots and they are just there for the night or day they have to park at the neighborhood Walmart which isn't the closest place in the world. Beyond those negatives, it's close to campus, walking distance to Dickson street and not full of crazy college students

This complex has a new addition being built. The…read moreconstruction teams laid the foundations at 4:00 in the morning consistently, they have shot nails from their Mai guns at the existing buildings, they have parked in the lot of the existing buildings, and now they are playing music loud enough for others to hear on the phone. My windows have to stay closed. When open, the VOCs are so bad, my air cleaners were erroring out. Management has done nothing. I was directed to contact the management company. Trista answered and was very abrasive and no help. She made me feel like I was the problem. Besides the aforementioned issues and the dog crap the residents do not pick up, it's not a bad place to live......maintenance and the office workers are great.

I'm giving 3 stars because The Trails have been fine to live at, other than the fact that the pool…read moreis only open for a couple months out of the year. When I called in February, March, and April and asked when it would be open, I was told beginning of May. It is now May 14 and they told me they do not know when the pool will be open. I asked if I can lay out and read a book without getting into the water and they said no. The pool also closes before summer even ends. I know part of our rent pays for the pool, so I wish I had access to it.

Avoid this place like the plague!…read more The good, the office staff is genuinely nice and moving is was a breeze. After that when you try to leave get everything in writing, take photos do everything you can to cover your butt because they will find ways to double your fee's on leaving. We have had to break our lease because of medical issues with one of our kids, we thought we could take them at their word and had a price we thought we had to pay for breaking the lease which was essentially two months rent, and losing the deposit. Yaaaaaa NO!!! We gave the notice as they requested what they did not tell us and it is NOT in the lease is that they will charge you if you leave before the 60 days and apparently they have to repaint walls that had nothing on them and was not repainted before we moved in also clean the floors which had nothing wrong with them anyway. I also recorded the apartment when I moved out because my gut said something would happen like this, but that does not good. The reviews you see on Google Review, Yelp or Apple Review for negative stars on customer service are true! You cannot get the same person if they ever respond. Most customer service has an email that you can go back and forth on to try and resolve an issue, my wife had several emails that went unanswered, I had one response but then the person will respond using a general address so that you cannot respond back to them. This place has potential great location and apartments are nice. If I was the owner there would be massive changes, but that maybe were the problem is, all they care about is $$$ so basically we have to stuck paying for several months of an apartment we are not in, and I'm sure they have already rented back out sooooooo double the profits for them. I have deterred three co-workers from coming here, plus another family member that was going to stay here while at U of A, While Highland does not care because they simply will find another renter. Very disappointed because we did love it here at first, now I am urging people to steer clear.

I enjoyed the visit, and look forward to possibly residing here soon. The staff was very friendly…read moreand accommodating.