I stayed here 2023-2024 and aside from a major pigeon problem I didn't have many complaints. The…read moreissues came when I tried leasing again in 2025. I signed a lease with them in February 2025 with a move date in early May of 2025. Then, in early April, they messaged me that they would have to change my move date to May 31 2025 due to the current tenant wanting to extend their lease. They allowed the tenant to extend an extra 2 months, which directly conflicted with my move in date. Management completely disregarded the fact that my move date was not flexible and that I had everything already planned for my move (movers, electric, etc). Their only offer was for me to stay in a furnished apartment until the one I signed for became available again, but they would not cover any of the extra storage or moving costs associated with them changing my move date. Beware that if you sign a lease, they can and will disregard your move date with little to no warning. They left me to start from square one with under a month before I move, so I cannot recommend leasing here to anyone.

In my opinion, this was the most unprofessional rental experience I've encountered. The leasing…read moreprocess stretched over 14 days and required more than 20 follow-ups--something I've typically seen completed within a day. Because of the delays and lack of resolution, I chose not to sign and instead secured a more luxurious home in Rogers for the same price. That process was completed in less than 24 hours by staff who were professional and efficient. During a visit to this community, a disagreement with a staff member escalated to the point where outside assistance was required to ensure the situation remained safe. Even after raising concerns with management and providing documentation, no resolution was offered. At times, I wondered whether cultural or communication misunderstandings influenced how the situation was handled. For someone with an 800+ credit score, a strong career, and solid references, the extended delays were hard to understand. I share this feedback as cautionary advice for potential tenants and staff: it takes many positive experiences to build trust, but one unresolved negative experience can leave a lasting impression

I've had a great experience at the Links. The staff is friendly and the rates are reasonable…read more Maintenance issues are promptly addressed. The amenities are great - large pool, hot tub, nice weight room, golf course, etc. If you have to live in an apartment, I highly recommend the Links at Bentonville.

We've lived here for 5 months now and love it. The neighbors are wonderful. The office staff and…read moremaintenance staff are also wonderful. The amenities are great, although Covid has made things a little more difficult to use. We've not had an issue with pests, they stay really on top of that. The building stays very well insulated which has saved us on our electric bill. We're a family of 4 and we have a 2 bedroom with a walk in closet, it's a good size for us, we don't feel cramped. My kids love having a playground outside our front door and we've had mostly positive experiences with the children in the neighborhood. There are 2 downsides, there's not a TON of natural light. I open the blinds first thing in the morning to get as much in as possible, but that's what happens when you don't have windows on several sides of your home. The second downside is the "wood" framing throughout the apt (around doorframes and the baseboards) is this gawdawful pinkish wood tone. It's awful but for 750$ a month, I'm not complaining. I do not understand why people will pay so much more for an apartment complex that's maybe a tiny bit newer or more stylish, for several hundred dollars more in rent, it's ridiculous to me. The people who live and work here are really nice people and the building is great. The price of rent is fantastic. We're saving for a home and this is a great place to live for a handful of years while we do that.

The apartments and outside property were beautiful besides a leaky kitchen faucet if water was on…read moretoo high, light switches, thermostats were incredibly crooked and had to remove two 4 inch size wasp nests on move in, Front desk staff avoids all communication if possible on phones.

We have lived here now at Pointe Apartments in Bentonville, AR., for five years. This most recent…read moreyear the luxuries of living here have increased overwhelmingly. This is a gorgeous Property and the resort style Clubhouse and beautiful grounds boast a plethora of amenities that to our knowledge no other Rental property in Northwest Arkansas offers to their upscale and comfort seeking residents. The New Management , Venterra Living , have a motto something like " we continue to offer you our best" and they meet that motto for us and for you 100% of the time, on time. Our apartment has a luxury feel that we've not seen in any of the new construction in NW Arkansas. ( we've seen a lot!) We enjoy and use SmartHome technology securing our home. The Maintenance Team and their professionalism and quick responses ensure everything works right in our apartment home , all if the time. The grounds outside have easy access to the famous Razorback Greenway which offer walking, boarding, running and biking opportunities 24/7. Our Complex here displays over a thousand trees, bushes, flower gardens on the private grounds around our buildings here, that are beautiful and beautifully maintained. We have clean walkways , and there at two fire pits with comfortable clean seating which we go to and enjoy on cold evenings. The outdoor commercial cooking grills are located in several different locales on the property making it easy for residents to use one close by their home. The massive Clubhouse is the first building you see coming into its front entrance. The community is gated and there are 3 gated entrances surrounding the property for easy residential access. The Clubhouse has a spacious, luxurious Ritz Carlton decor inside and outside, that when your boss sees it, he will wonder if he is paying you too much, or maybe he needs to be paying you more if you are so smart to live here. Outside the Clubhouse, There are three separate huge covered lanais with comfortable and colorful seating and very nice big tables in them for outdoor picnics. Two of the covered lanais are located by the large Olympic sized pool. I would move here just for the pool alone and it is built with children in mind , as both ends are shallow enough for them to play with you. There is a wonderfully large and well maintained and secured dog playground with dog park play expanse for running, barking and seating. Inside the clubhouse, There are FREE tanning booths, a FREE use of the large and beautifully maintained movie theatre, a gym that my husband covets , a FREE enclosed Conference Room with a must see conference table, a card playing room, large screens throughout the huge building, , a Sports/ Party room big enough for entertaining 75-100 people, a couple of granite topped bar areas with coolLooking bar stools, living room type conversation areas with spacious comfortable seating, FREE coffee during open hours , and a FREE Concierge service that rivals none for fifty miles around. Thursday nights are Thirsty Thursday nights with FREE fellowship and cold adult and not so adult beverages served for a couple hours. Under the old management regime for the first four years we lived here, the headquartered Corporate Landlord Management seemed to limit our local landlord in providing all the services we would have liked. NOW!, The NEW and highly Professional, Friendly and hardworking Venterra Living Management Staff now in place will assuredly give you the attention you are looking for and deserve. Choose the Best.It is all located right here. Affordable. Luxury. Resort living waiting for YOU. For the People. Charles and Pamela

This has been one of the worst apartment experiences we have ever had…read more For eight months, our unit had a serious roach infestation. We repeatedly reported the issue to the leasing office, but the response from the staff was extremely poor and the problem was never properly resolved. Living in these conditions for such a long time was incredibly stressful and unacceptable. Because the situation became unbearable, we decided to move out before the lease end date. During our discussions with the office staff, we were verbally assured that we could close the lease early due to the ongoing pest problem. However, when we went to hand over the apartment, we were suddenly told that only the manager has the authority to approve such a decision, and that we were still required to pay the full lease break fee. This was completely unexpected and felt very unfair given the circumstances. What made the situation even worse is that we have not been able to reach the manager at all to discuss the issue. The only person responding has been the Community Director, whose communication has been dismissive and, at times, quite rude. After enduring months of unresolved pest issues and then being forced to pay a lease break fee despite prior verbal assurances, the entire experience has been extremely frustrating and disappointing. This situation reflects very poorly on the management and how resident concerns are handled.

We recently moved out of Trails at Bentonville, and I wanted to take a moment to share just how…read moremuch we loved our experience here, especially because of the incredible management. We moved to Bentonville from California three years ago, and from the very start, Jason made the transition so much easier for us. He truly went above and beyond in every way. Jason made sure that our family always felt at home, and that's something we'll always be grateful for. His dedication and compassion truly blessed me and my family during our time here. If you're looking for a well-managed, welcoming place to live, I can't recommend Trails at Bentonville enough. Thank you again, Jason, for everything! We will miss you and living at the apartments.

Unfortunately this place has not lived up to expectations. This is a relatively new apt complex,…read morewith that comes the expected small issues that arise from the building settling in, which the complex addressed quickly and were very kind. The significant issues that I have had have arisen more recently. The first issue I have is parking, previously parking spaces that were closest to the buildings were once free, now they are assigned spots that they are charging monthly. I will never accept offering something for free then taking it away from the residents. It seems like a bait and switch from when I first moved in, and one I do not appreciate. Then the next issue is the largest. My heating and A/C unit broke days before a large snow storm. It took 5 weeks to fix, and for that entire time I did not have central heating nor A/C. The Grafton's best response was to give me $100 off my lease for one month and a small heater that could barely heat a single room, let alone an entire apartment. Several times I would call to ask for a second space heater and was told there was a limited supply and I could not have one. Not until I elevated the issue to the upper level management did I get a second space heater just to keep my whole apartment above freezing. You are paying a decent amount of money to live here, but that also comes with the expectation that you should have working central heating/Air conditioning and that your issues would be addressed properly and timely, which I felt had fallen below expectation at the Grafton with that matter. Then more common issues such as cracks on the apt walls/doors getting stuck occurred several times, but those were expected with this being a new apartment complex and addressed quickly. Lastly, I have had a long standing issue with a leaky window sill that for the duration of my stay the window leaked whenever there was a heavy rain storm, they tried several small fixes but none have worked. Only on my second to last day prior to moving out did I get informed they were finally going to thoroughly check the wall/replace the window frame and do work to figure out the cause to fix it. But to be fair it only occurred whenever there was heavy rain, so not as large an issue since it only happened a couple times a year. Overall, with all the new housing being built in the area, I suggest checking out alternatives.

Brand new build with spacious apartments with modern amenities. Near everything that is happening…read moreon the West-side of town. Hwy 49 is close making travel to Fayetteville simpler. Lovely new building, modern amenities, conveniently placed, great staff .... over all a 5 out of 5 on the ratings scale!

Update-Do not move in here. The place is a nightmare. Facility is literally falling apart and only…read morethe arrival of mice could make it worse(but is expected). No matter what they tell you about exterior doors being fixed, gym equipment being fixed, the lawn being mowed, trash service being renewed, elevator inspections, etc., it will not happen. Staff has entered our apartment multiple times without warning. What started out with a decent place to live has turned into a dump. It is a textbook case of "services not rendered" It's not often that I leave a bad review but at this point I feel it's warranted. Filter reviews by "Newest" and go from there. The only new thing I have to add is that their bundled internet won't work the last day or so of each month. Not ideal from a work from home aspect. I bring it up to the staff monthly yet it is never addressed or acknowledged. Buildings fire alarms will also go off quite often so be ready for a jump scare (Walker's Razor Slim Earmuffs have been a lifesaver).

The Fitzroy Grove is a fantastic place to live, with spacious, modern homes with great natural…read morelight. The amenities are nice and the staff is great!

Our experience with South Creekside was awesome! Our daughter was able to get an apartment at this…read morelocation. Their manager, Susan, when over and beyond what average managers will do to make her feel welcome and that she had someone in her corner. She answered questions from our daughter and ourselves as we helped her get settled. She was always friendly, prompt with return calls and provided quick professional assistance. I would highly recommend South Creekside and definitely recommend reaching out to their fantastic property manager!

Susan is a great manager. Our daughter was able to get her first apartment with South Creekside…read morethanks to her. Susan went above and beyond what other managers would typically do. Always friendly, returned phone calls promptly, listened to our concerns and provided professional level assistance. As an apartment complex manager, you are often pulled a different directions at the same time. Taking the time to listen to you customers is a quality few people have. I would recommend South Creekside, especially recommend reaching out to Susan.

I never leave reviews but this apartment complex has been overall disappointing. I've lived here…read morefor a while now and each year it gets worse and worse. Maintenance issues are slow to be addressed, the property is not kept clean, and trash management is a constant problem. The biggest issue is the dumpsters. I was recently warned for leaving trash outside a dumpster that was completely full. Management even went through my trash to identify it and then claimed the dumpster wasn't full. However, today I took my trash out and found maintenance workers actively filling the dumpster with furniture, leaving no room for residents' trash. I walked to the other dumpster on the property, and it was full too. It's frustrating to be held responsible for improper trash disposal when there is often nowhere available to put the trash. Instead of blaming residents, management should focus on providing adequate dumpster capacity and keeping up with waste removal. The rules are also extremely restrictive. Residents are barely allowed to have anything on their balconies other than a chair and a plant. It feels less like an apartment community and more like living under constant supervision. Paying rent while being told exactly how to use your own outdoor space is frustrating and takes away from feeling at home. Overall, communication, maintenance, cleanliness, trash management, and resident satisfaction all need major improvement. I would not recommend living here.

By far the easiest and most pleasant experience I have ever had in leasing an apartment. Everyone…read moreis professional, helpful, and friendly. We were surprised by the range and reasonable price of the amenities and services available for residents. A great place to call home!