Locked my keys in my car called All Star and they made me a key in minutes. Delivered the key and…read moreI was back on the road in 30 minutes

went in for my 75,000 mile maintenance & heat issue. Sean M.(service) told me I needed two services…read morethat weren't covered under my extended warranty, and that his guys couldn't find an issue with my heat. He asked if he could keep my suv overnight, so the tech can test it again the next day. He stated I can't notify the warranty company if I don't find an issue to fix. I called for an updateTon my vehicle, the receptionist said Sean isn't available. This place is out for money, I'm never taking my suv back ever, lesson learned.

I will never go back here !!!! I went in to get my brakes done . First of all their prices is to…read morehigh he tried to charge me 500 dollars to put shocks on that I bought!!!! I told him don't worry about that just change the brakes! So I went to pick my truck up and it's still scrubbing!! So I asked the mechanic why is it still scrubbing, he says because the rotors are bad !!! I asked why wouldn't you asked if I wanted to replace the rotors before changing the brakes!! He said to go and talk with the Manager ! The manager says that I only asked to replace the brakes!! I told him that it didn't make any sense for y'all to put New brakes on bad rotors!!

I have had my oil changed here numerous times and they are not fast, efficient, reliable and not to…read moremention affordable! I wouldn't go to another place. I love it here. Thanks guys Thanks baby for the recommendation!

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

I dropped my vehicle overnight and it been there the whole next day and still did not get service…read more Then when I go get my vehicle, they seem to not even care. Very poor customer service

Not sure what all these bad reviews are. I've used them multiple times. I've had nothing but great…read moreperformance from them. They stand behind all their work and have been nothing but honest with me.

spent too much money trying to fix my truck. They told me that I only needed some bearings. In the…read moreend, they couldn't put the engine back together and I had to buy another one. The day they delivered it to me, the air conditioning didn't work and they wanted to charge me to fix something that they themselves created.

I want to like this place since they are locally owned, but I have no choice but to say do not give…read morethem your business. They will overcharge you for parts, labor, and fail to execute agreed upon repairs. About 3 months ago my brakes seized on my car. I brought it here, since the other shop in town is notoriously bad at communication. They called a few hours after dropping my car off, and let me know I needed an entire brake replacement. Cost was over $2k. Ok fine - I needed my car back soon and didn't have time to get other estimates. They replaced all 4 brakes, pads, and rotors. I got the car back after a few days, and noticed a loud clicking sound that was consistent with the wheel speed. Brought the car back in - they said they found a burr on one of the rotors so they resurfaced it. I got the car back, and there was still a loud clicking. Brought it back a third time now and they had it for a few days "diagnosing" it. They told me they took the brakes off and put everything back together and couldn't find the issue. One of the mechanics told me it was because my car has rust (makes no sense since the clicking was in rhythm with the wheel speed). Picked it back up, and decided that weekend to find the issue myself with a buddy. Took us an hour - a tension clip on the calipers was completely misshapen causing the pad to move within the caliper. Had they actually tried to diagnose the issue and take the brakes off they would have noticed that this tension clip wasn't tensioning anything - it was loosely fit into the caliper. Ended being an $8 fix with a new clip from Autozone. A month or so later, brought my wife's car in for a failed AC. They had the car a few days, and diagnosed a failed actuator. Charged us $1k in labor and parts to fix it. Picked the car up, and a few days later the system failed again. Brought the car back, and after 3 more days was told by Eric it's the AC compressor and it'd be another $2k to fix it. I let them know I needed to get other estimates - I had just spent $1k there for it to get fixed so to be charged another $2k was ridiculous. They sent me an invoice estimate for parts and labor. The AC compressor kit they quoted from Napa was $799. I found it on Napa's site for $450ish. Called and let them know that I found the parts cheaper, I'd buy the parts and bring the car in for the service. Eric told me no problem. Received the parts this week and tried to set up an appointment with Eric. Eric said to just bring it in. I called yesterday and spoke to Eric again. knowing it's a holiday weekend, I asked if he could get to it today 5/22. He told me to get in in early and they'd do it. The night of 5/21 I dropped the car off with all the parts in the trunk so they'd have it first thing. My wife called today 5/22 in the morning to make sure they had everything and would do the repair Eric said not to worry they'd get to it today. Called back at 430 or so, and we were told they hadn't even started it. We went to pick it up and spoke to Tim and the lady at the front desk. I asked what happened, and he said Eric was supposed to call with a labor quote (which Eric had already provided to me in writing) and he never did so. So instead of calling and telling us the labor, or telling us they can't get to it today or whatever, they left us hanging with a car with no AC. Picked up the car and there was ZERO effort from Tim or the lady at the front to try and retain our business. No effort to make an appointment for us to have it fixed, or to try and correct the situation. They've already taken over $3k of business from us, so I guess lesson learned. DO NOT come here. I have zero confidence in their technicians and their lack of communication will leave you hanging as it has us several times now.

Honestly one of the worst experiences. I came in there to get a new tire because mine was loosing…read moreair and wasn't repairable according to the first place I went. So they called Raleigh to see if they had my tire and could replace it for me. keep in mind I am a woman and I had my 3 year old son with me so I'm sure this is a classic case of them taking advantage of the fact that I'm a woman who doesn't know much. Anyways I go to get this tire already almost in tears and the older gentleman at the front desk was just blatantly rude to me the entire time. Told me how much it would cost and sent me on my way. when he told me the price it seemed good considering the tire I had on my car is a grappler and they're decently expensive. An hour passes and they're call and tell me I can pick it up. when I get there the tire that is on my car is an entirely different tire,not even the same tread and costs 92$ regularly buy I see on my receipt that I was charged 198$ just for that one tire. All the man had to tell me is that it wasn't the right tire but atleast it would get me from point A to B. I will never ever recommend or do business with this place ever again and if you do make sure you are smarter than me and get an estimate and see what you are paying for first.

When I walked in I could tell I wasn't wanted there. People behind the desk made eye contact, then…read morejust kept eating their lunch. Eventually the lady says, "we're not taking any new customers." Dismissive and disrespectful. Wish I could give zero stars

Don't let these folks get under your hood. This is the type of shop that creates problems so you…read morecan come back. There famous problem is the fuel pump!! if you speak up for yourself they will un customer you. Oh yeah they alter the data system because they lie about the services they provide. I paid for a ac compressor it went out a few years later. I guess they forgot we already replaced it. He tried to say he fixed the coils. Oh yeah they buy parts from the junk yard and will not provide receipts or core information. Run run run from this place you are better off going to the dealer!!

BEWARE! females don't take your vehicles here. They will attempt to abuse you. I went in for a leak…read morein my breakline and was ignored. I was lead to believe it was something else causing the problem. even with a video of the exact problem. SCAMMERS!

They said no problem working on my car. 4 weeks later we don't know if we can. I had to pick it up…read morewithout them touching it. A month lost and with it no explanation of any kind. If you want your car done right and timely this isn't the place folks! They where ok in the past. Today nope !! Waste your time and check them out.

Great service the guy was really nice, Got recommended by a work friend. They lived up to the…read moreexpectation. Honda told me i need to change my front axle, upon inspection the guy told me i really don't need too, they are HONEST! he said i will be getting a 10% discount too. overall, GREAT, HONEST and GOOD people and place.

I had my car's alignment serviced by this place when the work was subbed out by Gordon's Auto Body,…read morepart of a body repair; when I got my car back from Gordon's, I found a large scuff in the leather on my steering wheel. Grrrrrr! I'm 98% sure this is from Reed's doing my alignment; when you get your wheels aligned, they put a tool on your steering wheel and pedals in order to fix any crookedness in your steering wheel (yeah, driving with a crooked steering wheel kinda blows!). Gordon's had no work to do inside my car. I had asked Gordon's to ask Reed's to also adjust my rear camber while they had my car up on the lift; I stated I wouldn't mind paying for it since I know the storm(Hurricane Irene...another story altogether lol) didn't cause the negative camber; Reed's didn't do it for some reason(the miscommunication could have been either party, it happens). I figured I'd drive over to ask Reed's to have them adjust my rear camber and also bring up the scuff on the steering wheel. I drove to Reed's, told Eddie, the shop owner I assume, what I had wanted done didn't get done, but he didn't really say anything other than say he remembered my car. I was just more like, whatever, it's cool. I proceeded to ask if he would adjust my car's rear camber; he said sure, it will be 80 dollars. 80-100 is usually what it is for a 4 wheel alignment at most places. so I asked if that was for 4 wheels. He said, yeah it is, and then I proceeded to gently remind him that I only needed the rear 2 wheels' camber adjusted. He then proceeded to tell me that if he adjusts the camber in the rear, he has to do the front too, or else I wouldn't be able to steer the car. Okay, as soon as he said this to me I lost all trust in him. He's already worked on my car before, so he knows my suspension (independent 4 wheel). I know my suspension. I just don't feel like doing it myself. C'mon, I'm Asian, not stupid, I know how an alignment works. I know cars. I know that after you adjust the rear wheels you should realign the front, but don't tell me that I can't steer the wheels. Just tell me that I should re-do the front. I'd be cool with that. At this point I figured I wouldn't waste my breath mentioning the scuff on my steering wheel; 99% sure he would have just deny it anyways. Anyways, honestly, I'm a fair and balanced guy. I'll give a 2.5 stars for the attitude; he wasn't mean or anything, but you shouldn't make up stuff to your customers. I'm not really mad at him or anything. What I am mad about was the service; the 1 star I'm giving is simply for the fact that they scuffed up the leather on my steering wheel while doing the alignment. The kicker was just talking to me as if I had no clue how a suspension on a car works; if I want to chew up my tires, let me do it, it's not a safety issue. Just bad business all around.