Suburban Propane's customer service is extremely poor. Despite being on automatic delivery, I have…read morehad to regularly remind them when my tank hits 5% that maybe they need to come out and make a delivery. On top of that, they let me run out of fuel in the dead of winter AFTER I warned them I was low... and then they had the nerve to say they couldn't make an emergency delivery that day because they had so many other customers who were very low. Hmm, I would say that means they don't have a handle on how to run their business.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

I filled out their contact form 3 weeks. I even pinged them on FB when it had been a week. Never…read moregot a follow up. I scheduled Economy Propane to come out and filled my two 120 gallon tanks.

From the owner: Our parent company, The Gott Company, is a third-generation family-owned business. We have been in…read morethe fuel distribution business in Southern Maryland since 1945, and we were the first heating oil company in our area to expand into the propane business. We also operate a chain of Fastop Convenience stores and serve numerous dealer locations with their wholesale fuels.

These people will go out of their way to make sure you and your family are safe. Our heat went out…read moreduring a series of winter snow storms and they really went the extra mile to get us gas even when none of their delivery trucks could get up our icy road and driveway.

I have used Aero Energy over many years, and they have been reliable and prompt. There was a…read moreslight gas smell from my Propane Tank. I called Aero Energy and they immediately sent someone out and they fixed the problem quickly. They also, adjusted the system and explained the process. I highly recommend.

When we were not even able to get through to our propane delivery company emergency (suburban),…read moreTaylor Gas was straightforward with an immediate response,set us up for a same-day emergency delivery, Leah Rea was on the Sunday went above and beyond to get us the help we needed!

My service was wonderful. Technician very professional and friendly. The fireplace looked wonderful…read moreafter its yearly maintenance. I recommend the Gold plan it is worth the money to me.

I was having the smell of oil in my home every day. This was only made worse after the summer…read morecleaning. It turns out that the electrodes were slightly misaligned, causing a small accumulation of oil within my unit. Unfortunately to get to this resolution, it took a 1-star experience. A very unhelpful technician (1-star) came and went in less than 10 minutes, telling me he couldn't smell the odor so I'd "need a second opinion". I called back to SMO for further assistance. Tyrisha Monroe assisted me (5-stars!). Each time I called in, I spoke with Tyrisha. She was extremely courteous, understanding, and helpful. She immediately scheduled a more experienced technician to my case. Within a few hours, Reggie was at my door (5-stars++!). Reginald Morton has serviced our furnace in the past. He is extremely professional, wise in his trade, and a genuinely nice man whom I gladly welcome into my home. Reggie worked hard, trouble shot the issue, explained everything to me, then made sure the entire space was nice and clean before he left. I have always been impressed with Reggie's quality of work and kind demeanor. After today's experience, I requested that he be tagged as my preferred technician (I'm not sure if that's a thing, but I certainly hope it is!) --as long as all you Yelp readers don't start requesting him to the point that he is not available when I need him. ;D Well done SMO, you have two extremely professional employees who care about their work. They deserve your acknowledgement. In this day of so many people being more interested in themselves than their job, this was refreshing.

$6.30 gallon SMO heating OIL is what I was Charged. previous post was old price. billing me…read more$2,600.00 Call your Heating Oil company an tell them do not deliver My account was on HOLD but they SMO say we did not do anything improper

Jim's is a quintessential neighborhood hardware store. Its staff are friendly, kind, and…read moreknowledgeable. When I am trying a new project I can always ask them for their advice and it's sound and well-informed and well-reasoned. They have lots of different kinds of items. They put out free treats f kids and adults alike. I always look forward to visiting and seeing the same, familiar faces. it feels good to support a local mom and pop shop when there are other alternatives. I love going to Jim's.

I rented 50 chairs and 8 tables for a wedding dinner. After they did not show up at the time they…read moresaid, I called and had to REMIND them that they were to deliver the rental items. They had forgotten! Once the rental items were delivered, they were filthy dirty with dry mud. The chairs were awful and disgusting. I had to wipe them off and it didn't do much. The rental items clearly needed a power wash but I was short on time as they were late delivering. The other issue I had was the chairs didn't all match. They are the same color and brand but are not the same style. I felt that I deserved some compensation and was only refunded my delivery fee. What a joke. I am so disappointed in Jim's and they have lost my business.

I can't say enough good things about this place. Their staff was extremely helpful, knowledgeable…read moreand gave my husband and I money-saving advice. We moved in umive boxes and it was flawless. Thank you Mike, Richard and Ray!