I'm an out of towner that travels to Eau Claire a fistful of times a year. Been here twice for cigars. Always have an excellent selection and the staff is friendly. read more

Smokeclaire Tobacco - Perdomo Cigars - Tobacco Shops Near Me - Eau Claire, Wisconsin

i used to love coming here but now the selection is terrible and employees are incredibly rude. definitely switched where i was going:// not to mention, one of the employees used to hit on me CONSTANTLY but to be fair, i don't think he works there anymore read more

I don't smoke e-cigarettes, so I'm not sure about the e-cigarette part, but this is indeed a high-quality cigar store with reasonable prices and a wide variety of products, basically covering most of the well-known cigar brands: Padron, Fuente, CAO, Oliva, Drew Estate, I think it's worth spending a whole tank of gas to come here to buy a few boxes of cigars read more

Smokeclaire Tobacco - CIGAR - Tobacco Shops Near Me - Eau Claire, Wisconsin

They must wipe their a$$ with their hands here. No TP or paper towels in the bathroom. Gross. If your going to have a public bathroom the least you can do is have that or a way to dry your hands read more

Edit to add: their return/refund/exchange policy is absolute trash. Test the product (then drive impaired???????) before you leave the store, or you're stuck with it. Okay and if it is faulty 10% through? 20%? 30%? They obviously know their products are sh!t quality and want to cover their $asses$. The selection is great, prices are okay. But every time I've been there the staff have all been horrible, unprofessional, and rude; each in their own different way. A while back I went late at night. In the back lot, there were 2 male employees screaming at a person sleeping in the plaza entryway (nowhere near their door). The staffs behavior in general is shameful. *copied from my Google review* read more

I love this store I go here all the time. The staff is so friendly and helpful. They always have what I want. I would come back always

Your staff is very knowledgeable and helpful. A young man named hunter was helpful with helping my husband in switching over to a refillable vape. Def saving $$ in long run. read more

Random charge from smokeclaire for $70 out of my checking when my card hasnt been lost or stolen and i havent shopped here in over a year. Being told it happened when they switched register system companies and they need to go through them in order to refund the money. My contact info was taken for someone at Smokeclaire to contact me monday but i will be going in monday morning either way since its friday night now. If you know someone who has used a debt/credit card here, let them know to check their bank statements. I hope Smokeclaire chooses to make it right but after reading Mike B's post with the same exact issue, they might not which is very bad business in such a small city. Word gets around fast. Do the right thing Smokeclaire. CANCEL YOUR CARD THAT YOU MAY HAVE USED HERE! To be updated later. read more

Best smoke shop in Eau Claire. By far the cheapest prices I have seen in Wisconsin, as well as one of the biggest selections on cbd/delta, glass, accessories, and tobacco. Unfortunately they have a 0 return policy but that is pretty standard in this industry as well as liquor stores so as long as you realize you have to charge your vape sometimes because batteries die and try it in the store before you leave you should be fantastic! read more

I was a regular here for forever, eventually I got a job here and loved it. However management was lacking, disrespectful and overall rude, I moved now but I do not recommend smoke claire to anyone anymore, try azaras read more

I'd give zero stars if I could. I have chronic pain issues. I go there for a certain very expensive kind of CBD vapes that seem to help a ton. I probably spend a couple hundred dallors every time I am there. Sometimes that's every week sometimes that's every other week. Since they've opened. I have been a very loyal and patient customer. I have bought several vapes costing over $50 each only to have them not work within hours of getting home. Not days. Hours. Probably 40% of my vapes never lasted more than one day! They make you try them in store but they work for one puff there and die forever the same day. They told me even though I am there constantly spending money and have been since their grand opening it's policy to not take returns. He even told me that ALL vape stores in eau Claire don't do returns.... Which is bullshit. Where do they think I shopped before they opened? I will never give this company my money again and every chance I get to tell people about their dirty business practices I will. I spent almost $300 there yesterday and have ONE working vape! Can you imagine the disappointment of spending that kind of money and all I have is one 1gram vape to show for it? So I spent almost $300 to get one 1gram vape?! To be clear I knew about the policy and threw away several brand new full carts without complaining. But it's gotten to the point where I am noticing about half or more of my merchandise is being thrown In the trash the same day they are bought! So no more! I have also spoken to some of the employees that worked around the clock to get the store up and running and a couple of them said they have bad business practices and treated them like crap. Just saying think twice before you give these shady people your hard earned money! They don't deserve it. Hope like everything else that opens in that strip mall they fall on their face. read more