Do NOT use this facility. They nickel and dime and I have been shorted on products I bought twice…read morein a 10 day span. First off, I bought sleep aid thc tablets and noticed the seal was broken. I went back in the store and they gave me a free pack. Cool. As they should. When I got home, there was 18 tablets in a pack of 20. I didn't say anything about it. Tonight I bought 2- 7 pack pre-rolls. When I got to the car, one pack had 7 and the other pack had 3! When I went back in to figure it out, the worker just said "You've been here 2 times and both times there were problems." Alluding to it being my fault. They basically said they don't touch the product and it's my problem. I called the police. Thankfully, the officer rectified the situation, but the workers at Aroma Hill have BANNED me from this location. DO NOT GO HERE!!! If you want good options, there's an EarthMed close by in McHenry (especially if you're a medical card holder) and there's multiple other dispensaries in the area. Unprofessional! I also had an impatient worker when the facility wasn't busy. While I was trying to figure out what I wanted, he asked me to step aside so he could help the next customer. I wasn't there for 60 seconds and felt rushed so I left. Guy with a beard. They also do not display the price you're paying at the register. You have to take their word for it that it is the correct price. I am a medicinal card holder and I'm supposed to get 30% store wide. I have never once seen the price displayed on the register nor have I ever been given a receipt. Do not trust this place. Do not go here! Shady business.

Warning Aroma Hill Fox Lake is selling Mislabeled products. My wife ordered a hybrid strain and…read morewhen she got home she noticed the jar said indica. After speaking to the manager, the manager stated that it must be mislabeled. So. I'm my opinion that means the dispensary is not aware of the actual products they are selling. It may not be a big deal to some but for someone who can't medicate with indica it could be a very bad day.

I've noticed that two kinds of places get a combination of five and one star reviews resulting in…read moremy preference for the three star average. The other kind of place is the Asian restaurant category. Some diners want American English and American wait service and rate low, while others are looking for good authentic ethnic specific cuisine with culturally specific appropriate customary service and rate high resulting in the best place for me having a three star average. Marijuana dispensaries are like this, the Goldilocks three star average comes from lots of disgruntled stoners being upset for the sorts of reasons stoners get upset about, and anyone who has spent too much time with stoners like my brother or with my brother himself, will readily identify. My brother recently got mad at me for texting him while he was busy being stoned. At the same dispensaries some more casual users give five star reviews because they get such a thrill out of the occasional ganja high that the appreciate the opportunity and the combined result is the attractive three star average. Yes, I could have just said, "quick and friendly service" but Emily already wrote that, and the service was indeed friendly (even security) but it wasn't quick because one of those stoned problem children was in front of me in line at every cashier position. By the way, for those of you who are new to this, 15% is a fair tip. Fifteen percent plus the store profit margin is still less than pre-legalization dealer markup for this level of quality.

i actually can't think of a single good thing about this location. staff is lazy and rude, always…read morehave an attitude. clearly high but not in the normal way, more in the incompetent way. so glad i never signed up for rewards bc i will never ever ever go back. i'd rather quit smoking cashier literally broke my product by slamming it on the counter yet i have to go through the email process to get my money back. i advise to go to ANY other dispensary :)

Good prices, nice attractive friendly place, I like the quick service. Good selection with regular…read moresale prices, this is the most convenient dispensary for Southeast Wisconsin residents.

Perfect! They took care of everything i needed, great place to shop, highly recommend!read more

I brought a rise shine one gram vape You could not get any smoke out, The battery went dead in less…read morethan 24 hrs Brought it back in store and all three budtenders screamed and yelled to get that out of store ,They were So rude, Like how was i to know that it was not allowed in store Well the manager came out and didn't say boo and replaced it with the same defective problems Very hard to get a hit and battery went dead within 24 hrs Sent an email no response Terrible customer service

As previously mentioned by another review I was told the first three visits within the next 90 days…read morewas 50% off. I got 50% off the first two visits but the third I was told that promotion was no longer valid. I was told to talk to the manager who said the offer ended in May I responded that I understand but that is for new customers. When I first patronized the business I was told "50% off your first three visits within the next 90 days" he responded with "I can give you 40% off this visit" I said "that's not what I was told originally" he replied "that's the best I can do" to which I replied "it's unfortunate that you're going to lose business over 10%" and walked out. With so many dispensaries popping up (there's 5 within a few miles of this place) it's silly to try to screw customers out of 10% of their order when that was promised originally.

Not normally one to write reviews on places, yeah yeah I know another jerk that doesn't leave an…read moreamazon review, but for stuff that's worth it I go for it. Always got great deals and friendly people. Never had bad Bud from there and Adrian and Brian always come through, either to put a smile on my face or just a nice chat. Hard to beat a kick ass preroll!

I like it here because you can ask to see and inspect the product. They also have great deals on…read moreboth dry and very high quality cured herbs. There is a value here for everyone. You can spend as much as you'd like to, but a little bit will go a long way here! Shout out to the friendly staff, y'all are the best, Amy and I often tell folks word of mouth about the products, and they're always disappointed when we don't bring any into Chicago, since Mchenry is soooo far away, worth the trip tho, especially since the end of the line has a nice pub if your coming in from Union station

Extremely helpful in choosing the right vape for me being new to transitioning from cigarettes…read more Explained the difference in different vapes and juices. Price was reasonable.

GREG + OWNER TONY ARE SO NICE! Very knowledgable for their shelves. came in unaware Of what I…read moreneeded to ease out of quitting smoking. Very patient with my questions and they took their time with me. MASS SELECTION ask them ANYTHING and they'll know the answer. 3% of the time if they don't they find it right away. Thank you guys. PS pls but VGOD CUBANO (that juice is AWESOME in the Vaporesso XPROS device I purchased from them)

First time buy after being a rise customer since they opened. I ordered…read more online and price was 25.20. 31.25 total I get to the store and it was 39 total guess it is back to Rise

I love Ivy Hall! I first went to them because they carried a product that I like & my other place…read morewas out. But I stayed because of the high caliber of budtenders! they are all amazing but I want to shout out Mike for the outstanding service he gave me!!! so many great humans work there!

The service was top notch! the owner is super friendly and asked me if their were products I wanted…read morethat he didn't have but his selection was awesome, he even had a cigar section!! and the prices were not bad at all! I will def be back! my new go to smoke shop

From the owner: Selling everything from tobacco to tobacco products! Vapes! CBD!! And nice selection of top of the…read moreline cigars