We ordered take out online. We ordered about 7pm, and the time to pick up was 8:30pm. When we got there, they told us they "lost" our order, as in, the paper it was printed on was misplaced. I guess they couldn't print another one??? So we had to wait for our order to be made up. We were told that there was another delay because they were waiting on potatoes wedges. When we got home, we discovered that this, so called, wait, yielded us a mere 5 wedges. The baby back ribs were good They sell them in full, 1/3 and 2/3 racks. I ordered 2/3 rack (about 10 ribs) but it's really a half rack (7-8 ribs). read more

I come here maybe once every 2 months. My fiancé and I came here about 2 months ago. We normally come after 9pm because it's not as packed by that time. He got the Spicy Bacon Chicken Melt and I just got a burger with fries. He let me try his mac and cheese and let me tell you, it was AMAZING. I suggested we come back soon so that I could get it next time so we stopped here for a Valentine's Day dinner. Highly recommend trying that if you're a mac and cheese person. (Please don't get rid of it ever). Service is always great and the staff are always friendly. Sometimes they take a bit to get your check and everything taken care of at the end so if you're in a rush I'd definitely use the machine and pay with your card. All in all, it's always a wonderful time whenever I've gone. read more

Waited at hostess stand for 4 mins with employees walking around me. Sat at bar and not only did the bartender never appear, none of the 7 employees walking past me constantly even stopped or looked my way. Place had 8 people in it tops. Spend your hard earned money elsewhere. read more

The high top tables are terrible, uncomfortable and not a good thing for older adults. It looks like they got rid of all of the regular tables and now crammed the area with mostly small square ones. If I want to sit on a bar stool I'll sit at a bar. We were there are 4:30pm and the floor was sticky and a table for six was crowded. The sitting was so tight that you had to sit staggered or bump into the table behind you. Food was okay, most of the party had pulled pork or brisket and one person had a burger and another a petite steak. The server was fantastic, very friendly and tried her best to accommodate us. Will we go back, no. I was ready to walk out and go to Longhorn's where we could sit at regular tables with out sitting on high chairs and cramped. Or better yet we should have gone to Mission BBQ! But since were were waiting for others in the party we stayed. read more

My kids who live in the area recommended this place for linner (lunch/dinner). The staff was very friendly, the server was very attentive. The food was very very good. I had the baby back ribs and pulled pork and both were wonderful. The corn side was very tasty. We were able to watch most of the NFC playoff game with all the televisions in the place, but they weren't a distraction. Definitely will go back when I'm back in the area. read more

This place is great! The first time we sat at a table at 3 pm and the service was horrible. Tonight we sat at the bar and the service was great! Our bartender (Scott) was very attentive and made sure our food got delivered in good time. And our drinks were always filled. The food was great! I had pulled pork that was delicious! My family had the pulled pork tacos and wings and nachos and they were all terrific. Definitely give this place a try! read more

Ordered their "Build-a-burger" through DoorDash, only ordered American cheese and bacon. Got a burger loaded with tomatoes, onions, and pickles. Pathetic that they feel they can decide what you want rather than following instructions. read more

We ordered online via the smokey bones website and were expecting our food at the time that they promised. The food was delivered over an hour and a half late and also provided themselves their 15% gratuity to my credit card! We do not under any circumstances pay a tip unless the order is delivered on time and is correct. Tips are earned not mandated! This is a fraudulent way of "Earning a tip", and is not appreciated. I will not be ordering from this restaurant any time soon. read more

Being from NJ we don't have these so visited the one south of DC in Woodbridge, VA. last year. Stopped into this one on 05/14/11 for lunch. The thing i love in this chain is the brunswick stew which i've never had anyplace else. The large bowl is ok, could be a little larger for 5 bucks. Pulled pork being my fav i ordered that platter with two sides. It seems like the portions are getting a little smaller because the slaw and beans both arrived in little cups. The meat portion was ok, not tremendous either with a little too much gristle and skin. i would have rather not picked that out. the flavor was ok and the new spicy sauce was fine. With a beer and the stew it came to 20 bucks before tips. So i'd say portion control was at work cutting cost a little. This is the same thing at cracker barrel. The waitresses are cute and very friendly. There are 4 tv's in the bar so it's easy to order another brew and relax. So it's pretty pricy with the beer and app. and it could've been a little larger portion for the money. read more

Dry rubbed ribs and smoked wings were super. Caesar salad was pretty bland. Son had pulled pork and loved it. Wss a bit disappointed as they ran out of brisket at 8 on a Saturday night. Find that hard to fathom. Overall good service though. read more

Absolutely horrendous !!!! Last time we had an issue when we ordered to go. Sadly , kids love this place, so we keep going back :(. During our visit today , we were offered 2 separate items on the menu, to find out later that they were out, after we have ordered them. Food came out at the wrong time. manager Steve came by to inquire about our experience. Once I shared how I felt kids food was rushed out. Needless to say, with all these mistakes and consistent horrible experiences Smoke Bones still manages to stick everyone of their customers with an overpriced check. Bottom line , get your s4!% straight smokey bones. Cheers read more

I love Smokey Bones... at least I want to. In the last couple years the quality and taste of their food has declined seriously. I used to love the cornbread; now it's a race to eat it before it cools off and becomes rubbery. I would order large trays of wings for game-day parties, and now everything is barely seasoned or sauced so the chicken just tastes like it was pulled from the freezer and fried. More like Rubbery Bones. :-( read more

Found a long, black hair in my meal, the manager was also disgusted and took care of the bill but it was a truly disgusting experience. Every time I've been here before has been great, not sure I can stomach going back anytime soon... read more

We come here somewhat often, usually good food and service. Tonight, our waitress was good but my son's chicken was undercooked. I showed it to her and asked for a new meal for him, since the chicken was cut open and juice was on the rest of the food. After finishing, it was getting late so I quickly paid the bill and we left. I noticed after leaving that we got charged for 2 kids meals! Not only did I not receive an apology for his food being undercooked (possibly dangerous since it was chicken) but they charged me double!! Wow!! read more

This is a great place to sit at the bar and get some drinks. I like the appetizers there and the bartender, Jason is pretty good! I have been coming here for years and still enjoy it. read more

Smokey Bones Reading - Pretzel Bones appetizer with Redd's Apple Ale and Golden Monkey beer (delicious) - Barbeque Near Me - Reading, Pennsylvania

This was a great experience. I got the cheese fries for an appetizer which was great, also a stuffed burger and mac and cheese for a entree. My burger was burnt but they took it back no problem and adjusted my check. Our waiter was great, very attentive. Even though I had a problem here they fixed it quickly with no problems. :) read more

This is more like a 2.5 star review. I'm quite torn between experiencing better and having a pretty good time at this place. Food-wise, I'm not too thrilled about it. And if I had a choice of other decent restaurants (and there are plenty better choices in the area), I wouldn't CHOOSE here. But if someone else wanted to come here, I'd tag along. The skinny: I ordered the combo platter with the smoked wings, beef brisket, loaded baked potato and broccoli. The wings were okay, a little over cooked but I liked the flavor. The broccoli was over cooked also. The beef brisket was disgusting. Too fatty and hardly any flavor. However, I ate the loaded mashed potato like it was the last one on earth. I died and went to bacon, sour cream, butter, and chives heaven. And I very much enjoyed it. Then we topped it all off with the Apple Wontons for dessert. Which were surprisingly wonderful and inexpensive ($2.99). The drink prices were good. $3.95 for a shooter?? That's effin great! And I received wonderful service from host to waiter. I'd come here again more so because I had a nice dining experience and less for the food (which is why I finally decided on the 3 stars vs. the two). But it seems like if you know what to order, the food can be okay also. And even if its not good, it's not that expensive so you won't feel like you got robbed. read more

Smokey Bones Reading - Barbeque Near Me - Reading, Pennsylvania

It was a long wait to get a table on a saturday night. The service was a bit delayed because of the volume. It has plenty of meat choices and the spices are delicious for the house seasoning. There is decent 'smoke' to the meats. They have an interesting collection of cocktails. The sangrias are delicious with the fruits and flavors they play with. They offer mailer coupons which helped with the cost of the meal. It is definitely affordable. The portion sizes were worth the price. They offer meal options for those who prefer a lighter meal as well as full on deep entrees for those with endless pits for stomachs. The restaurant is a bit loud. It does get crowded so service may be limited and likely to mess something up. Other than that, I would go back again. read more

Went in for lunch on a Sunday afternoon. We were seated and had just missed the rush because the waiting area was packed on our way out. The pork tenderloin was pretty good. Burnt in some spots but overall a nice entree. I'd stay away from the buffalo chicken sandwich though. They have a bunch of tvs for your viewing pleasure. Service was nice from the host to the manager. Definitely coming this way again for some BBQ next time. read more

Wow . I wish I could give this more then a five. Maybe they got a new manager based on previous reviews but this was my first time here and I thought it was awesome all around. I'll make points based on everything because I have no complaints as a first time experience. 1- atmosphere is comfortable with being given the choice of wanting to sit in the tv area or in the dining area. It wasn't to loud and was clean 2. Waitress and staff: the waitress was very friendly and attentive. The manager checked when we got our food and we hasn't started yet so he came back towards mid to end meal to check again. Also the waitress checked back but they didn't overdo it which was good. 3. Food and drink : I totally recommend the bubbleade tea. It makes drinking fun with the strawberry bobas in a delicious lemonade which we both loved taking out with the straw but just be mindful when your drinking it because they shoot through the straw lol . I got the double trouble meal which is 1/3 rack baby back and 1/3 rack St. Louis ribs with broccoli and roasted corn. I'll tell you they were the best ribs I've had in my life. They literally took no work and we could take the meat off the bone with just out lips. The flavor was awesome with the brown sugar flavor . The corn was delicious and the broccoli. The only downfall but not complaint was the food came out a little to fast but that's probably because people in the past might have complained about a little of a wait but I was taught that good food isn't fast and fast food isn't good. But I'll definitely be going back again as long as it's as great as it was this time read more

The pulled pork is always my favorite. But the deserts are delicious. They have a special different days of the week and usually have BOGO free. Yes free. So try it. read more

Great baby back ribs and roasted corn side. The ribs had a dry rub which really transformed the flavor. Nice touch. Also the hot cornbread appetizer was good too. Would definitely come back again. read more

I am torn between giving this place a 4 1/2 star rating for food flavor, and 2 Stars for service and organization! Up until the night we were here I have had good experiences at Smokey Bones. But tonight was just not their night, and it started when we walked in the door. We were a party of 3, and looking across the dining room there were a lot of empty tables. So I was mystified when they told me it would be a 15 minute wait! Why?? At exactly 15 minutes we walked past at least 8 empty booths or tables to our seat on the other side of the bar. There were only 4 tables with people at them on that side of the bar, and about 10 empty! Now the food: We ordered the deep fried Mac and Cheese, it was very good but the center was cold. But it was too good not to finish. I had the sampler platter and added an Item because I wanted 4 different things to try. For 2 of my selections I had the smoked wings so that my wife and stepdaughter could have some. My 3rd choice was the brisket and I added on a piece of grilled Chicken. When my plate arrived I had the wings and the grilled Chicken but not the brisket, So remind me again how the "add on" makes it on the plate but the the 3rd choice does not? The waiter did go and get it but I waited 8 minutes for it. My wife had the Smokehouse Burger Medium well. My Stepdaughter ordered the BBQ burger Well done. When they got their burgers they had the right toppings but the burgers were switched. And some of my stepdaughters toppings came on the side in a dish and she was missing the bacon. My wife's did not have any sauce on it! Remind me why it took so long to get our meals that were not even correct?? We notified the waiter and he asked if he could make the burgers again. Since we had already waited to be seated and waited over 50 minutes for our meals to arrive. We did not want to wait any longer for them to remake our burgers. The waiter said he would get the manager, 5 minutes later the manager arrives ( with what appeared to be a dip of chew in his lower lip, can we say health code violation!) and offers to personally make us new burgers and said it would only take 5 minutes. We agreed. 12 minutes later our new burgers come out looking like they should have the first time. By this time the ladies are no longer hungry, they take a few bites and ask for to go boxes. 5 minutes later the waiter returns with boxes for the new burgers and the wrong ones and says take them along too if you want them. The waiter then says I will go get your checkk, another 7 minutes goes buy till he returns. Thank God we can pay at the table! We were in a not so busy restaurant for 2 hours and did not even have a good experience or good food. We had been bragging about this place for the last few weeks since our last visit and now we look like a pair of idiots. How can a restaurant run like a well oiled machine when you are at capacity on a Friday night, and 2 weeks later on a Sunday night when your not busy at all, the wheels fall off? Since I am a member of the Smokey Bones club I will return, but on a busy night long after this memory has faded! read more

Horrible experience. I ordered brisket, i watches them heat it up in the microwave from a plastic baggie. When i asked about it the waitress looked at us like we were wasting her time. read more

First I want to say that I was at location on 2733 Papermill Rd. In Reading I was in town for nephews baseball tournament and one of parents recommended restaurant. Ordered an appetizer that had cheese fries, nachos and chicken fingers, this was a meal all by itself. I love when I can get cheese fries with real cheese melted on it versus the cheese whiz, I also order 1/3 baby back ribs with the smoked chicken wings , it comes with 2 sides so I picked Baked Beans & Cole slaw. My entree was very good I ordered side of Mac & Cheese and was disappointed because it lacked flavor and macaroni was over cooked. The Cole Slaw also had a kick to it which was something I had never encountered I love coleslaw but this one was to spicy so I could not eat it but the ribs & wings made up for it along with a Freaky Tiki cocktail. Also if you love cornbread, especially if you like it a little sweet then you hit the jackpot there Cornbread is so delicious. My nephew order a burger that you need 2 hands to eat & loved it. There is something for everyone and the prices are worth it again the portions are hearty , read more

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I use to be a big fan of Smokey bones pre pandemic. Yesterday I visited Smokey Bones for the first time in 2 years. I ordered a full rack of ribs, salad and broccoli to go. The food was done within 8 minutes. I took the food home to eat and the ribs were so dry that I could not eat them. The broccoli was extremely mushy, almost mashed and the garden salad was wilted!!! I was appalled as I was so looking forward to a good old fashioned Smokey Bones Rib meal. Instead I was forced to make a ham sandwich for dinner because the entire meal was not eatable, not one bite was eatable and it tasted as though it was old. I don't know if I could ever trust that establishment again. I am a single person on a fixed income and The meal was not cheap and I feel as though I have been scammed by big business. I'm so disheartened! I only gave one star because the app-doesn't afford you to give anything less. read more

Food was OK and atmosphere was solid. Came in on Sunday night, it was surprisingly busy. The ambiance was similar to BW3 - in a good way - that made it easy to keep up on the night's NFL games. A few in our group ordered brisket, only for the waiter to come back 5 min later and tell us they're out of brisket. Could be a good sign? But what kind of BBQ place, especially a chain, runs out of brisket on a Sunday? I got a buffalo chicken sandwich and fries. It was OK...not bad, but nothing to ask for again. Typical chain experience--didn't hate it, but it wasn't outstanding. read more

Got the loaded BBQ burger, street tacos and the bbq wings. Everything was awesome. Food came out fast, staff was friendly and prices were good. Food tasted great and had good sized portions. Would definitely recommend checking this place out if you're in the area. read more

Don't even bother wasting your time to go to this place. Waitress was ignorant. Manager was the same thought he was gods gift to the women! Seems like they have I don't care attitude there about anything. Will never go back to again. Calling corporate office in the morning! read more

Great, service, great food, quick seating for a group of 10. Dottie was an AMAZING server, Steve very personable!!!

I ordered a steak and it resembled shoe leather, extremely thin and overdone, sent it back and got the pulled pork instead, that wasn't any better and the potatoes and corn were not good either! never going back there! read more

I don't know about the other reviews but thankfully we took a chance and tried it without relying on reviews. The wings were delicious. My daughter loved her Mac and cheese. Our server was very friendly and constantly refilling our drinks. Loved this place. We will come back again before heading home. read more

Well - I was DRAGGED licking and screaming back to Smokeys.... and I am SO glad I was.... my wife and son wanted to go and give it another try. ... I ordered a double burger - cooked PERFECTLY. My Wife gave the brisket another run... VERY happy.... my son got the pulled pork platter and LOVED it. We have been back three times in the last month plus and it has been better than the last time. I understand a place can have a bad day and I am willing to write my first experience off to that.... read more

One of the waitresses Colleen was very rude, she didn't even serve us our food. She had other people do that . And she was very disrespectful to me and my friends. read more

Wife and I came here for dinner tonight and it was great!!! My wife had the Hawaiian Rib Eye and hubby had a build your own combo. Both meals were delicious and our waiter was terrific and had a great sense of humor. Highly recommend!!! read more

I was expected a true bag of donuts but what I got was a soggy, greasy mess! Needless to say, I won't be visiting or ordering from here anytime soon... read more

Smokey Bones Reading - Barbeque Near Me - Reading, Pennsylvania

I was pleasantly surprised. I came here with my mom and grandmother and our waitress gave us excellent service. The food was as good as you could possibly expect from a chain. My sandwich (smoked brisket) was juicy and tasty. There were plenty of options for drinks. I chose an Evil Genius double IPA. Folks, you can't go wrong with an Evil Genius brew. Stay frosty, y'all. read more

ok so I just got back from eating at this place. Horrifying service, horrible food, little kids running around like a zoo, 2 waitresses for 7 table and the bar, and our waitress even told us that the party of 6 was more important! Are you kidding me!?! From an experienced waitress and diner standpoint it was the worst dining experience I have ever had! I literally watched our waitress pull a baggie of brisket out of the microwave, cut it open and shack it out onto my plate in the kitchen! It was the worst brisket I have ever had! we had had enough when there were 3 waitresses doing the dougie behind us and carrying on so much that we couldn't hear ourselves think! And on top of all that from the time our waitress gave us our check and brought our change (with me going up to ask for it) was 30 minutes! Ugh! Needless to say we ran our of there and will not be going back!! read more

This was the worst BBQ I've ever had...at least it was overpriced and the service was horrible. Avoid this place at all costs.

Very good BBQ food. Great service - on top of everything!! Friendly and accommodating. Bar made good drinks and fast. Open atmosphere - outside patio dining too. read more

Smokey Bones Reading - Barbeque Near Me - Reading, Pennsylvania