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    Smok'n Ray's Smoke Shop

    2.8 (26 reviews)
    Open 8:00 am - 10:00 pm

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    Do your research, and don't let them scam anyone else.  Please.
    Kelly O.

    READ THIS FIRST!!! Out of 13 reviews, 7 of them are regarding defective products not being exchanged or returned. Brought in a receipt with the product, that was missing a piece AND never worked. Didn't work at all. Went in the next day, and was told that only the manager has access to the cash drawer, and to come back the next day. They clearly just did want confrontation, because they knew damn well that nothing will be done about it. Went back the next day (3rd visit now), and was rudely told that they won't accept ANY fault. No return, no exchange, no store credit. I've done my research, and this is in violation of the FTC ACT. I encourage EVERYONE who has experienced this to report fraud to the FTC. There are enough complaints on here to open a local investigation. Also, I encourage you all to go to small claims court. For the small court fee, it's worth it to stop this place from ripping off Reno locals. Oh yeah, don't believe what they say about going back to the manufacturer. They only deal with purchases from their own website.

    The 16$ I spent on a coil.

    Sold me a wrong sized Vape Pod. Didn't fit in the end and she made me buy another one. Good customer service would be to comp the mistake. Horrible goth service. Won't be returning

    Chaz R.

    I have been buying flumes here for the last couple weeks. I decided to get a refillable vape. I came in and the girl helped me pick one out. When I got home I noticed it didn't work. So I called to ask some questions about if I was using it right, the manger answered and asked me to wait one second. Well she forgot about me and another employee came over and was like is someone on the phone?! I was still on the phone, they said I need a receipt to exchange it. I asked if my bank statement would work they took my name and number.... Didn't get a call back. So I went in, they called a manger who said won't help me. The level of unprofessionalism for this small business was a joke. I didn't want money I just wanted a product that worked, they were the ones that recommended this item. I will never be shopping here again. The smoke shop directly across the street sierra smoke shop is cheaper. For anyone looking for a smoke shop near here I highly don't recommend smok'n rays. They called the woman who sold me the vape she also remembered me from yesterday.

    Showing the receipt and how the discount was not applied!!! Please avoid KELLY S. At all costs

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    4 months ago

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    5 years ago

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    5 years ago

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    6 years ago

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    3 years ago

    They sold me a broken vape and wouldn't let me exchange I will never do business with this place again

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    8 years ago

    Business owner information

    Photo of Curtis L.

    Curtis L.

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    6 years ago

    The sales associates and management suck. They are rude, crass and unprofessional. I feel ripped off

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    4 years ago

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    7 years ago

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    5 years ago

    Same bongs they've had for 3+ years, overpriced, constantly switching between selling to minors or not.

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    6 years ago

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    7 years ago

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    8 years ago

    Business owner information

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    Curtis L.

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    8 years ago

    Business owner information

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    Curtis L.

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    8 years ago

    Met the owner. Very friendly. This location is a but better than the other because they are quicker to help you here.

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    Ask the Community - Smok'n Ray's Smoke Shop

    Do they accept Apple Pay?

    Yes!

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    Still Smokin

    Still Smokin

    3.2(39 reviews)
    1.5 mi
    $$$

    So I stopped in to pick up some supplies and I have to say I was impressed by the selection, the…read moreway the store is set up and the cleanliness. The person who helped me was knowledgeable, helpful and didn't try to sell me anything I didn't want or need. He made it a point to show me different items and not just push the most expensive item. He then answered every question I had, gave me good advice then also let me know what replacement items they carry and how much they will cost me. All in all I walked out with a reasonably priced item, and more knowledge then when I walked in. I will definitely be back when I need anything else.

    I went in just to browse and ended up buying a Puffco and some other glass, spending over $500. The…read morestaff had little to no knowledge about their products or how they work--one even sold me an attachment that didn't do what I thought it would do. When I came back a few days later to request a refund or exchange, I was told flat out that they don't do refunds under any circumstance. This accessory was unused and still in the box. What makes it worse is that if I had purchased directly from Puffco, it would have been cheaper and I would have had a 15-day refund window. If they had simply worked with me on a refund or exchange, I probably would have stayed a customer and purchased more from them in the future. Instead, they lost me completely. On top of that, their prices are inflated and their glass selection is weak. Save yourself the headache and shop anywhere else. I will never support small business if this is how they treat a customer that could be a long term business. I buy a lot of glass and stupid shit at these shops but this will never be one of them again.

    Photos
    Still Smokin - Still Smokin' 5890 S. Virginia St. Suite 4H, Reno, Nevada

    Still Smokin' 5890 S. Virginia St. Suite 4H, Reno, Nevada

    Still Smokin - We're Still Vapin' too!

    We're Still Vapin' too!

    Still Smokin - Hookah hookup!

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    Hookah hookup!

    Smok'n Ray's Smoke Shop - vapeshops - Updated June 2026

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