It was resolved. I still love to shop here. They're reasonable. The largest selection on town and the employees always treat me nice!

I absolutely love this vape shop! Customer service has always been unmatched. The staff is knowledgeable, friendly, and genuinely cares about making sure you leave happy every single time. Their new shop is incredible, it's cozy, welcoming, and honestly just a great place to relax. The atmosphere makes you want to hang out all day, unwind, and vape comfortably. It's clear the owners put a lot of thought into creating a space that feels more like a lounge than just a store. After all these years, they continue to impress me, and the new location just takes everything to the next level. If you're looking for top-tier service, great vibes, and a shop you'll enjoy spending time in, this is the place. Highly recommend! read more

Slushees had the absolute best selection of any place in town, great prices and everything you could ever need. Staff is knowledgeable and friendly. They are always keeping up with what is new in the vape/smoke world so if you can't find the new flavor you've been looking for they are likely the only place you will find it in Reno. I've been coming here for over a decade and never plan to go anywhere else. If you're looking for something specific stop your search here, they have everything and more! read more

The ONLY place to shop in the Reno/Sparks area.. Service doesn't get better than Slushee's. Really can't say enough good things.

Been coming here for years...I usually buy a box of Smok Novo 3 pods which are about $7-8 per box, with 3 pods in each. The clerk tried to charge me 6 x $7 ($42) for 2 boxes, since there were 3 pods in each box. I told her she was wrong...it was $7 per box, not per pod, but she was adamant that was the price. I even told her online a box of 3 Smok pods was $8 at other places. She wouldn't budge. I walked out...forever. read more

Amazing customer service. Worth the trip to Reno. We will definitely be back to get more and visit the new location

1.9.24: It was my first time in and needed to pick up some glass cleaner. I was greeted when I walked in and when asked what I was looking for, the clerk directed me to their selection. It's a nice big store with a lot to look at. Whether it's your first time in or you're a regular, expect to spend some time in here looking at all the cool stuff. read more

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First time and best experience I have had in a vape shop. No awkwardness, service was awesome, asked questions and much cheaper than the shops I go too! Also, super knowledgeable! read more

Awesome shop, have just about any flavor or brand that's popular, they have everything! My new shop

Friendly staff and super clean store! They have a bunch of pipes and bongs! I will be back for sure!

Staff is always very welcoming and super nice! They have great product selection for all your needs! Check them out for real.

I have been shopping here for years, they have been great! I spend a lot of money in this store! I purchased a battery charger and it broke within 2 weeks! I then returned this charger because it was not working (a defective product) , they told me I could exchange with the same product, I then said are you sure? Since this one broke don't you think this one has the potential to break as well ?! He said oh, it should work! I took the second charger home and the second charger stopped working after 2 weeks as well, I then brought this defective product back (should I pay for something that doesn't work? No), I explained this to the lady there on Tuesday September 12th that this is the second defective product I have received from your store that does not work! Can I please exchange for a product (similar product) that works! She asks if I have the box! No I don't have the box, I want a product that works that I paid for! She said well I am sorry I can't do that, and can give you half off?! Seriously! I said I will not be shopping here anymore and she said that that decision was on me!! Yes the decision was on me because you sold me a product that does not work and wouldn't give me a product that does work! Again I have spent a lot of money there and I will not be shopping there again! All the employees except this one with the long blonde hair on Tuesday September 12th have been amazing! She probably should not be working there! read more

Great staff, very accommodating and knew their stuff. This place get a full recommendation from me. I was very satisfied with the result and the professional enviorment. Located in the same shopping center of the Bully's it looks like a small little hole in the wall from outside but don't judge th is book by its cover. I was able to get some pretty quality glass at a VERY affordable price. Come on in and take a look for yourself. read more

The staff Is very helpful and informative. They were very patient in explaining to me "the basics".I appreciate their following of coronavirus safety Protocols. read more

Best vape shop in town. Such a kind and knowledgeable staff, good selection of disposables.

Replaced my product with no hesitation. Would definitely recommend... Had some hiccups in the beginning but I'm glad I came back. Thank you very much read more

Super friendly and helpful staff. Just kinda pricy. They have suorin, juul, mods, mic salt and juice. Check it out.

Everyone is always really helpful helping me find a flavor that I would like, and any questions that I have with my Vape device.

This place is great, I've been going here for everything i need for nearly 2 years. The staff is always nice and honest about which products are good when asked. They don't try to sell you cheap products, many great selections here with a-lot of variety in color and style of glass pieces and vapes. Prices on products are balanced and compare well to other stores nearby. HIGHLY RECOMMENDED. read more

This place! I love this shop to the ends of the earth! I have never been to a less expensive and well maintained Vape shop ever before! The staff here are unbelievably friendly and very helpful and kind! I would absolutely recommend coming to this shop for all your vape needs! I haven't found better prices or deals anywhere in Reno! They have a multitude of different juices and devices! Anywhere from pocket mods to full blown rda atomizers and more. I love this shop! read more

the best in reno, been going here for over a year! whenever something on my puffco, rig, etc. breaks they always know and have what i need. got a ton of torches and i've only bought new glass here because there's sales often. creative pieces too, i have a juice box and an ice cream cone that hit great and are aesthetically pleasing AF. the new setup of the shop looks great, they keep up on new disposable flavors, nd in case u gotta wait a minute to get some service when its busy there's a pac man machine to keep u company nd sometimes a hella cute little dog too. have never had anything but the best service here, all of the staff is great. slushees is 1000/10 this is the place to go!! read more

I am a vapor, have been for about 5 years now. I really don't care for the culture of vaping, i.e., tricks, super clouds, nerding out on vape. I do however enjoy not smoking and feeling better... now that's a cool trick. I don't like feeling as if you must be "in the club" to go to a vape store. I went to Slushee's a ways back and felt very at ease right off the bat. The owner is very helpful and everything is displayed at close range and clearly marked. They offer discounts on the fly, the more you buy (and I buy) I don't want to come in every other day to buy juice... I'm a once a monther maybe. This place is run like a business. Great customer service, I'm not afraid to ask questions about certain products and they are very helpful to point out product based on what your preferences are. So with the conglomeration of vape stores now, this is my go to and it should be yours too. It's a little trek for most but well worth the drive. Their signature products are wonderful. They also carry a wide range of popular brands. I also must add that I'm not looking for the cheapest product on the market... after all, this is something I'm inhaling into my body, so searching out the cheapest seems a bit dodgy to me, kind of like searching out the cheapest surgeon to work on my heart, ...maybe. I like to know that what I'm buying is quality and that the manufacturer isn't JUST trying to make a dollar no matter what. I like to think they are also considering my safety (inhaling a foreign chemical... I know) Just remember, it's not a vape club, it's a vape store. You go in, talk a bit about your day, buy some product, say goodbye and be on your way. It's not a hang out or a bar with a bunch of people seeing how much vape will actually fit into their lungs. I'm not trying to come off as offensive, it's just my kind of business. Maybe I'm getting old but back in the day when you walked into a smoke shop, it wasn't filled with a bunch of guys hanging out trying the next turkish brand of camels to be released on the market. You just went in bought your carton and you were on your way... always smelling that sweet fresh tobacco on your way out. By the way, Slushee's smells nice too, without the clouds. read more

Love this shop the people are super sweet and they have a really good selection of flavors...I've been all over reno for vape supplies and this is probably the best little shop I've been to so far read more