Very good bunch. I recommend them and will use again. I took a lamp in for repair, and they…read morecompleted the repair quite nicely.

Fantastic service. Beautiful store. Expensive for repairs …read more Very nice atmosphere. Parking is slightly difficult due to 2ish spaces out front but plenty in the back. If you have something heavy you may want to drop it at the front door then park.

Friendly when shopping appliances for a new home. Very quick to take your builder's check…read more Non-responsive when customer issues arise. We've been waiting 15-months for our Wolf Pro range and Thermadore French Door refrigerator kickplates, and to fix improperly installed Wolf stovetop grate pads. These are top-of-the-line appliances with substandard service after sale. Simple ask. Warranty process is a joke. Worse yet, ghosting is a regular occurrence with our assigned representatives...20 plus calls. Emptor caveat.

Ferguson HQ does not know what customer service is, or how to answer a telephone. no one in the…read morecentral office has answered any of multiple calls; this happened during our order phase, back order period, and now during our warranty repair need. Now the good news: My plumber gave me the name of his outside sales contact, Hunter. Hunter responded to my call within 10 minutes. He wasn't connected to our original order or shipment, But he helped educate me and offered to connect me to the person who could help on the replacement. He went above and beyond. Thank you

I would give them a -50 stars if I could. Carol was my sales person. She did zero follow up on my…read moreorder, so my extra chandelier chain didn't come in. I chose light bulbs for my chandeliers and foyer light, but she never ordered those. Her first line of response is always, "It's not my fault." Every problem we had with ordering was ALL her fault. Besides being bad at business, she is unorganized and rude. My chandelier has a bent arm, but it's just not worth dealing with this crappy company and horrible human.

After feeling like I was being looked down upon at Stokes because I was on a budget, I went to…read moreAmerican Lighting and was very pleased! I worked with Carol and appreciated that she was able to work with me (and my budget) without trying to upsell and push things I wasn't interested in on me. If I found something elsewhere, she was able to beat the price too. I ordered around 10 fixtures and was very pleased with the service.

We went everywhere in the Knoxville metro looking for lighting fixtures that we liked with not much…read moreluck at all. We walked into Tri-County Lighting on a whim one Saturday and found everything we needed. I had a few questions before we ordered, and they were always available and helpful. Ordering was easy (even with two little boys in tow), and the products (three fans and two pendant lights) arrived in a week. And, when the order came in, they called to double-check with me because the fan finishes were different than the kitchen light finishes - intentional, but I appreciated the attention to detail and that they called to make sure we were getting exactly what we wanted. They even offered to meet me with the order or stay open later to accommodate me since I live in a different county. It's great to patronize a local business and get impeccable service. You will not find better than these ladies. If you're in the market for lighting, make them your first stop.

Best place to purchase home improvement supplies, hands down! I installed new solid surfaces in my…read morekitchen and didn't want to pay the steep margins my fabricator was charging for an undermount. I purchased the exact same sink my fabricator was pricing at $400.00 for $285.00 at HIS Warehouse!!! what a deal. In addition to the saving, their staff is really helpful and courteous. They were very accommodating of my time constraints, and expedited shipping accordingly. Excellent quality products for great prices. they will be my one stop shop for home improvement supplies moving forward.

From the owner: We sell home improvement items for great prices. Kitchen Cabinets, Vanities, Lighting, Flooring,…read moreCounter Tops, Doors, Cabinet Knobs and Pulls, Faucets, Tubs, Showers and more!

I had an electrical panel that needed to be replaced right away because I was without power. Sean…read morecame to my house the same day. He put another job on hold so he could help get my power back on that day. He worked on my electrical panel all day. He even let me use his generator to keep my food from spoiling. He quoted me a reasonable price, and I am so thankful I found him. Thank you, Sean, so so much.

Showed up and requested! Did everything I asked without trying to upsell! This is how you run a…read morebusiness! Perfection!