This location gets one star because of two reasons: 1. They always have little gnats flying around. 2. They raised their prices. I thought it was a company thing but I quickly discovered it was only this location.....I've been to 3 different locations and the prices were no less than $1.50 LESS than this location. read more

Young, unprofessional staff not willing to properly accommodate the customer. I ordered a drink, one young lady worked the cash register & processed several customers. A gentleman walked out the bathroom, who appeared ill, eventually walked over to assist. He was tasked with making all the drinks. (Not sure if he was sick but I was thrown off, but I will say he washed his hands) He made my drink & proceeded to pour it in the cup. It was extremely thick & therefore not flowing dropping into the cut. He poured it back into the blender & added random items of his choosing & blended it a second time. He poured it back into the cup & handed it to me. I was in a rush to an appt & there were several other orders to fill. I tasted it in the car & it was disgusting‼ I called immediately to advise that my drink was just made, horribly, & explained that I didn't have time to return but would like to be compensated. The gentleman yelled to the guy who made my drink "aye bruh, you just made a drink for a lady...?" He then said if you come back I'll remake it for you. He said I could come back or the next morning & I'll be taken care of. I ended returning later & the young lady who took my order was present along with who I assume was a manager. She said she remembered me. I explained what happened & she asked me for the smoothie. This was hours later so of course I don't have it & the gentleman on the phone never said the only way I could be compensated for THEIR MISTAKE was to return with the nasty smoothie. I explain that none of this was told to me & that I spoke to a gentleman. She calls the manager over & he reiterates what she says. I say so none of this was explained to me & it's his mistake. The manager phones the guy to confirm my story. My story is confirmed but he further explains to the gentleman on the phone with me standing there the policy. He then reluctantly attempts at making me a new smoothie but places emphasis on "I'm not even supposed to make you a new one because you don't have the old one." I say is that the only way you can compensate me because I don't even want a smoothie right now, I had already eaten & therefore did not want it. He says they would not offer any other solution. I said "don't worry" about it & walked out. So I spent 8$ on a smoothie they messed up but couldn't get a gift card, or credit of some sort for a later date. Thanks a lot‼ PS- as I can see from the other reviews, the customer service is trash & they are always short staffed. This location needs assistance read more

I went to the Woodmore Town Center location today and met the new Manager. He offered great customer service and I hope that gets modeled by the new staff (they were trainees). The smoothie was good and the Tues or Friday discounts prices were great. read more

Decent location. With this location being small they're aren't enough seats to sit while you wait for your smoothie, because wait times are a little long for a smoothie. Location could also use some blinds to block the heat by the windows that's coming in. read more

I come here often because it's close to my gym, but I always expect to wait about 10-15 no matter what time of day I go. It's always short staff! I'm here right now and I was the only person in the place the person took my order, and then two people came in behind me, and because he was the only person working, he took their orders. I've been here for 10 minutes and he JUST started to make my smoothie. I realize it's not the employees fault, but management needs to get more bodies working. read more

With other organic based smoothie business being either far out and busy not abiding by their "pre-order" advertisements, this location is great. Based upon Smoothie King website all of their fruits and vegetables are non-GMO, hence there is a pre conceived assumption that the chain does not have such fruits and vegetables. Read for yourself. Customer service is amazing and fast for online orders. The establishment is cleaned. COVID-19 precautions appear great with 6 feet markings on the floor and a separate area for online order pickups. The Caribbean Wave is delicious. read more

Water down smoothie with chunks of ice in it. Initially the drink was very thin so the person offered to remake it....by adding ice smh. I love smoothie king and was happy they added one by Wegmans. This experience was horrible. No flavor, watery, and chunks of oce in it. Will definitely go back to the one on Watkins Park instead read more

I have been going to this location for 3+ months consistently. Just learned today they no longer take phone orders due to a new policy put in place to "ensure the freshness of the smoothie". This new policy seems like a cover up to the fact that A. either people are ordering over the phone and completely not showing up to pay and pick OR B. the employees have become overwhelmed with both in-store orders and phone orders. If you plan to go to this location expect to wait anywhere between 10-25 mins possibly longer (this average wait time is not including $5 Fridays). The staff seems to work hard but seems like the strategy to get things done needs to be evaluated and corrected. read more

We love Smoothie King so we were excited when they opened one near us so we won't have to keep driving over to Watkins. We don't go here for any nutritional purposes really, mostly just because they taste good. They do have vegan options which is great for me because I don't really consume anything with cow's milk. They have a great space, very airy. Police and fire department come here often too, especially for $5 Fridays. The only issue I had was I came on a Friday and asked for the 20 oz forgetting that Fridays gets you a 32 oz for $5, about 20 cents less than the 20 oz. I just wish the cashier would've mentioned it. Luckily I was Yelping while waiting and saw someone else mention it in their review so I was able to mention it before they fixed them (I had 2 orders). I told them to keep the change from the difference. Other than that, no complaints. The wait wasn't long and the employees move quickly. Don't expect to be in and out of here in 5 minutes if there are people in line, remember they have to actually make the smoothie. I had to mention that because some people's expectations can be unreasonable sometimes. read more

Smoothie King - Juice Bars & Smoothies Near Me - Landover, Maryland

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I'm in here about two or three times a week. The customer service is decent my smoothies always come out okay. No complaints.

Im about 15 yrs in with smoothie king and this is by far the worst one ive been to..smh..everything about this location is bad. No need to go into detail...DO NOT COME HERE!!!!! read more

After reading some of the reviews, I felt the need to add my feedback. This is my preferred Smoothie King. I have been coming for a while. Before I began preordering via the App, I would walk-in and the young employee not only remembered my name but also what Smoothie I always order and confirmed that I added lemon. I now pre-order on the App and my Smoothies are always ready when I walk-in. On one occasion, I left my debit card on the counter. When I remembered and went back, the employee noticed me immediately and had it for me. I make it a point to provide a tip because I appreciate their efforts and service. Yes, there are times when it's crowded. When there's a wait. That's a good thing! Means business is good. There are times when my Smoothies are not as thick as I like and they fix them without hesitation. These young workers are being trusted with leadership roles by running the store. Let's support them and this store! I know I will. read more

This is the worst smoothie king I've been too. They are always under staff and when there are extra works they are always in the back not helping the demand of customers. I have sent in several reviews about the store never a response or change. A few days ago my friend order us a smoothie online. When we got to the store was told it was an hour's wait. Came back in an hour and pick up the smoothie all the water was at the bottom, this is how they gave it to us. I'm a regular customer at smoothie King and this store is the worst. read more

Today was my first time at this location. I just left JCP and figured I'd go to the bthrm at Smoothie king. I frequent the one in Bowie who have customer's bthrms, so I thought I was fine. Well, I was told that customer's aren't allowed to use bthrm, only emp. I needed to go to JCP. I said, I'm not a customer of JCP, I'm your customer. Of course, no mgr was there to speak with. My body was hurting so bad but I no choice but to return to JCP. I won't be visiting again, I'll go to Costco or Wegmans or wait until I'm in Bowie. No thank you. read more

Maybe it's just today but it took me 30 min to get a smoothie. 3 people working. Kept getting orders wrong, not making enough smoothie to fill the cup, etc. a a manager needs to be here to help. 3 people walked out just waiting for their order to be taken. read more

I am very disappointed by the lack of professionalism at this location. When I arrived; there was no one in the common area. The cashier arrived several minutes later from the back. This location ran out of the size cup that I desired and was not accommodating to my request. Attempted to charge me for a 32 ounce sized cup and that is not what I wanted and attempted to charge me extra due to the lack there of the supplies at that location. As a frequent supporter of this location; extremely disappointed with the customer service delivery read more

Jamal and Rob always have A1 customer service. Jamal makes sure your happy before you leave the store. My smoothie is always on point. Thanks Rob you sure do know how to blend. read more

Very slow, bad service at times, once waiting for 30 minutes to get a smoothie and it wasn't made right, had large chunks of ice at the bottom of the cup, on another occasion I ordered a 20oz hulk and asked not to put ice cream in it but instead substitute that with peanut butter, they wanted to charge me extra, I don't have these problems at the Upper Marlboro or Bowie locations read more

came here because I'm on a liquid diet after having jaw surgery. I had the lemon twist strawberry which was very good.

The slowest smoothie king around. I'm sorry not sorry but crowded or just 2 other guest, my one smoothie has taken at least 15 mins on several occasions. I'm happy they are building more in PG county MD but don't cut quality & service. Drinks seem sweeter than usual too?? Just go to central ave & save your time read more

Smoothies mostly always taste good.. however too many young teenagers working here with no sense of customer service. Some of the workers are standing around you while you're giving your order. read more

They need more staff here in the peak morning (7am to 9am). This has been the third time that I have been here in the morning, and there is only one staff person here--who has to serve 10 people. Had to wait 20 minutes for my smoothie to be made, which is ridiculous. Not fair to the staffer or to the patrons coming to this establishment. read more

My smoothies have always been consistent among the three different locations that l go to but today at this location my smoothie was not made correctly. The employee remade it but it still was off. read more

I am a big fan of Smoothie King and have been going to their stores for years now. I originally started at the College Park location, then went to the Bowie location, both of which were great. Unfortunately the smoothie King at Woodmore center is no good. I have been there 3 separate times and each time it has not been good. One of those 3 visits I didn't even end up with a smoothie. Not only are they ridiculously slow, but they are rude and impatient. Their clothes are always filthy, which makes me cringe at the thought of them making my smoothie. One of the employees were in the back cleaning, then came straight out and started making smoothies without washing his hands. I have been to other Smoothie Kings that were packed with customers and they get you out in a timely manner. I stood there waiting for a smoothing for almost 20mins with 2 people Infront of me . After all of that the smoothie still wasn't made correctly, it tasted terrible. Yea I strongly suggest you go to College Park or Bowie, much better locations! read more

Not a bad place. I love smoothie king. It's hilarious that the $5 Friday sign is barely legible on the door, but to each his own. Just one thing I do not like and it's the fact that y'all sell smoothies, but don't use the styrofoam cups. Kinda sucks to pay $6-9 dollars for a bomb smoothie and the thing just melt away in one of those flimsy plastic cups or succumb to severe brain freeze in a race against time. I'll continue to take my business to VA where they at least know how to let you savor a smoothie lol. Just saying. read more

The service here is too inconsistent. Whether it is the professionalism of the staff or the smoothies they sell. The opened doing great on both but have fallen off. And the staff needs to wear hair covering. Hair on my cup twice! read more

I've been twice and the girl who made my peanut power knows what she's doing. I know the smoothies have a script and should be consistent no matter which smoothieking you go to but this one just seems better than the others I've been to read more