I shop at the BelAir Sprouts about once a week, sometimes more! I always find what I need and if I…read moredon't the staff is always there to help! Especially Suzi and Jane. Two very pleasant employees that I always look forward to seeing.

I experienced extremely poor customer service today at this location. I came specifically to…read morepurchase the viral $29.99 meal deal but left very disappointed. When I arrived at the deli counter, I patiently waited while an employee was assisting another customer. After she finished, I asked whether we needed to take a number. She told us no, then proceeded to slice meat. Once she was finished with that task, she still did not acknowledge us. Instead, another customer walked up, and she immediately took their order, despite us having been there first and waiting for quite some time. We didn't want to appear impatient or rush her, so we continued waiting. However, after being repeatedly overlooked, I finally asked if it was normal to wait that long just to place an order. She responded that she "didn't know we were ready to order." Considering we had been standing directly at the counter waiting and watching her, that explanation was difficult to understand. The entire interaction left me feeling ignored and unwelcome. Whether it was intentional or not, the experience was frustrating and disappointing. Customer service should be consistent and respectful for all customers. What surprised me most was that the manager, who happened to look like me, shared that she had also experienced racism when she first transferred to this location. Hearing that only added to my concerns about the culture and environment at this store. Overall, the customer service was unacceptable, and based on this experience, I will likely not return to this location.

Truthfully I don't visit here often. The times i have they have seemed knowledgable and friendly. I…read morehad a few questions regarding some items a few friends needed and the guy was very helpful when answering them. They do seem low in stock of items but other than that I don't have anything bad to say. They offer military discount as well. All in all seems to be a great store. I would return when I need some vitamins or any other products they may carry.

Came here for some collagen peptides and general keto advice after an oil change appointment at…read moreFirestone. I explained to the associate that I had been gaining weight after 3+ years on keto due to stress eating lately. They gave me some great advice and suggestions on products that could help me. Hopefully they work!

This is one of my favorite markets to shop. I love everything food choices, coffee, vegetables and…read morethe health and beauty section. The fruits and vegetables are so greasy and beautiful to look at. No rotten or bruised fruits or vegetables here. The customer service is 10/10 everyone has always been helpful and very nice.

I had a truly wonderful trip to Moms today. I walked up to the register to seek help with the honey…read moreroasted peanut butter. Madison greeted me and offered to help. She went to the back to get a large spoon to mix the peanuts and we had a nice conversation about how great the peanut butter was... a genuine conversation and true kindness/help. That kind of customer service is special! Thank you, Madison.

Best wait times in the state; peak times are peak times but they get you in and out. Friendly…read moreservice, always deals on Rythm flower

Every employee is friendly and knows the product. Staff are very positive…read moreI always enjoy learning when I'm there.

Great meal prep option with a lot of choices. Very healthy and simple to heat up and eat when…read moreyou're on the move.

Food initially was amazing, exactly what I was looking for, convenient, fresh, clean, paleo, and I…read moredidn't have to cook it or shop for it! Within a few weeks/month the quality changed, chicken wasn't cooked or cut the same, it was now massive hunks, not nice slices (is that a huge deal, no but it was one thing among many) the seasoning/saucing became inconsistent sometimes being barely enough to even taste it, some weeks you would have more rice, other weeks you would have less, I'm ordering for portions to be controlled and protein/carb/fat balance to be controlled, so if its inconsistent it matters. A few times I got the wrong flavors/items completely, it was all over the place.

Location is quick and easy to get in and out of. The service was quick and helpful. They will try…read moreto talk you into getting their card and will usually try to up-sell you on their promotions (like most places do). Selection was pretty decent and it is conveniently located next to the Planet Fitness.

Good location and looks like a lot of product variety. I was specifically looking for Lean1…read moreproducts and unfortunately, this store does not carry that product line, but the salesperson was very helpful to look it up. Had to go to the Vitamin Shoppe in Bel Air to get what I needed. Let me know if you start to carry Lean1 because your store is more convenient for me to patronize.

****Editing to add: I explained my experience on the website as suggested below. In 48 hours or…read moreso, I received a message that they were sending my message to the local sight. Over 20 days later, I am not expecting to hear from the site, despite saying I would like someone to reach out. THIS IS UNACCEPTABLE. The $23 for the half filled acai bowls was a complete money grab with horrific customer service. **** I arrived at 7:10pm with my two kids that were looking forward to açaí bowls. I tried ordering on the app but was having issues logging in so I figured it would be easier to order in the store. We were the only customers in the store. I begin to place my order and ask them to substitute various things (all are options in the app). The woman working there says she doesn't think you can. I said the app gives me those options, should I just order online?? She says yes. I place my order - 2 different açaí bowls for $23. She makes two of the same bowls with the wrong toppings. She then fixes one and brings it back, it is still missing the banana that it comes with!!! She then says, they are out of banana. She does not offer any additional fruit or extra berries or anything. My son takes his bowl and is happy. She then tries to give me the other bowl that has the hazelnut drizzle on it. I explain that the bowl I ordered for my daughter does not have hazelnut because she does not like it and has mango. She says she will make a new one, takes the bowl adds mango and brings it back to me. I am not a difficult person, however, my daughter would not eat it with the hazelnut and for $23, we should get what we ordered. Annoyed, she throws the bowl in the trash. She makes a new one and asks me about the toppings again. Finally, 30 minutes later we leave with two açaí bowls. For $12 these bowls are certainly lacking!!!! We will stick with Pure Raw Juice by the mall moving forward. This experience was a complete disaster.

The smoothies are nice and thick the way I like it!!!! I only had 1 let down where my smoothie was…read moreunder blended. Never saw that person again. Each smoothie and bowl are great !!! I get a really friendly vibe when I go in. We normally go to the Bel Air Festival and the Aberdeen store where the NEW UMMC is. Outstanding, They are with customers who are challenged.THANKS GUYS!!!!

I had an iced banana bread iced latte and their stuffed tater tots which were fully loaded with…read morecheese and bacon--so unique and delicious. There's ample space for parking and even a drive thru! Staff were super friendly and they sell gelato and a sim wide range of smoothies, breakfast and lunch items. They have specials throughout the week. I was able to snag a fully Belgian waffle for only $5! Definitely will be back.

Z vault has great coffee, food, and service. I love how many sugar free options they offer, even…read moresugar free cold foams! They have your standard milk alternatives: oat, soy, coconut, almond, etc. Their banana bread latte is one of my favorite lattes of all time. My daughter loves their matcha. Their food is delicious too. Their omelettes are hearty and stuffed.