I shop at the BelAir Sprouts about once a week, sometimes more! I always find what I need and if I…read moredon't the staff is always there to help! Especially Suzi and Jane. Two very pleasant employees that I always look forward to seeing.

I experienced extremely poor customer service today at this location. I came specifically to…read morepurchase the viral $29.99 meal deal but left very disappointed. When I arrived at the deli counter, I patiently waited while an employee was assisting another customer. After she finished, I asked whether we needed to take a number. She told us no, then proceeded to slice meat. Once she was finished with that task, she still did not acknowledge us. Instead, another customer walked up, and she immediately took their order, despite us having been there first and waiting for quite some time. We didn't want to appear impatient or rush her, so we continued waiting. However, after being repeatedly overlooked, I finally asked if it was normal to wait that long just to place an order. She responded that she "didn't know we were ready to order." Considering we had been standing directly at the counter waiting and watching her, that explanation was difficult to understand. The entire interaction left me feeling ignored and unwelcome. Whether it was intentional or not, the experience was frustrating and disappointing. Customer service should be consistent and respectful for all customers. What surprised me most was that the manager, who happened to look like me, shared that she had also experienced racism when she first transferred to this location. Hearing that only added to my concerns about the culture and environment at this store. Overall, the customer service was unacceptable, and based on this experience, I will likely not return to this location.

I had a truly wonderful trip to Moms today. I walked up to the register to seek help with the honey…read moreroasted peanut butter. Madison greeted me and offered to help. She went to the back to get a large spoon to mix the peanuts and we had a nice conversation about how great the peanut butter was... a genuine conversation and true kindness/help. That kind of customer service is special! Thank you, Madison.

The produce is the best in Philadelphia hands down. You will have a great shopping experience if…read moreyou are Caucasian or any other ethnicity besides "Black". Otherwise, it is unfortunate that racial profiling of "Black" people has lowered the quality of the shopping experience. I stopped shopping at Mom's Organic Market, 34 South 11th Street, Philadelphia, PA 19107 in 2025 after shopping there since 2018. Racial profiling seemed to have started in 2020. The racial profiling is so blatant and beyond ridiculous. It is real and no other groups will tell us that it not. Deducted 2 stars because of the racial profiling.

Very overpriced... grocery store was shockingly cheaper. I went to Wegmans, whole foods and another…read morelocal herb store and found the same products several dollars cheaper. I won't be returning. Limited street parking Outdated inside

Why go to chain stores to buy your supplements? Sam is so knowledgeable and customer-focused. There…read moreis a vast selection of reasonably-priced spices, teas, supplements and other products. I've even purchased local bison and some good venison here!

My first time trying the food here. The menu has some tasty options. I ordered the Quinoa and…read moresweet potato "burger", and it was DELICIOUS! Oh my goodness. I wasn't sure what to expect other than it was going to be a healthy alternative to meat, but this was addictive. The patty was soft and full of flavor. Gwen was very helpful when suggesting which smoothie to order. I settled on a mango, strawberry, ginger and coconut water one. It was soo good!

Decades supporting the Timonium community…read more The best juices, and diverse array of products Superior ownership and team Great service

I am always excited to come into a MOM store. This one being so calm makes shopping enjoyable…read more I came in for tea as they have a great selection of teas (organic and specialty). The store is as stated calm, clean and organized. Eventhough I was not greeted coming in, the staff are always friendly and never rude. Im sure whatever organic food or item you are looking for you will find it here. Stop by if in the area and grab a look or a few items. You will enjoy your time shopping or looking around.

This grocery store is so convenient for me since it's only 5 mins from my house. They have a great…read moreselection of fruits and vegetables. The place is always clean and the workers are always friendly and ready to answer questions. There is a guy there who kinda looks like Bob Marley and he always makes my day

I love this store!! They have an excellent selection, and excellent team members that are…read moreknowledgeable, friendly, and patient. It reminds me a lot of a mini Whole Foods Market. I am glad it is in the area.

Got a cold lunch salad. It was delicious. About 5 options to choose from. Right next to the…read moreOutpatient parking lot at Kent General

I just love Karen's Natural Market! The owner is very knowledgeable and always greets me with a…read moresmile. She carries a wonderful assortment of natural products and fun items. I've bought several bags there and always receive compliments on them. It's also my go to store for soaps and essential oils. I never leave empty handed and always look forward to my next visit!

We had a marvelous experience with Karen and her sister. They were both very friendly and very…read morehelpful. We would definitely recommend this shop. Be well and God bless!

I tend to shop at this location for specific items…read more The produce was a little under stocked today. I noticed the prices have skyrocket. The store was pretty clean and organized. As always the staff is friendly. Its not a store I will get all my groceries from. But its definitely a great place to be confident when organic foods are your choice. In addition, for those with EV they have 2 chargers.

Let's start with the weather, shall we? Baltimore region was expected to get hit with a massive…read morewinter weather event (let's just call it snowstorm) over the weekend so I decided I would hop into Mom's on a Thursday at noon to grab some essentials, such as my favorite Guatemalan coffee and fresh fruit. Wellllll, apparently hundreds of others had the same idea. The store was filled to capacity with shoppers, had no carts or baskets to use and was quickly becoming stressful. I was forced to place my items in my shopping bags I had brought with the expectation of unloading them at checkout then reloading them after purchase. I was making my way around the store when I was told the line to check out actually began at the entrance to the store, the produce department. At first, I cursed, then I joined that line while my shopping partner finished getting what we needed. Fifteen minutes in line I found I had made it to the dairy case along the perimeter. Still in line, shopping bags full and heavy. A manager then appeared to tell everyone their systems were down. WUT? They could only take cash at this point, if you were lucky enough to make it to the check out. Stunned, confused, sadly remembering I have not carried cash since 2019, I had racing thoughts. Should I stay, should I go? I had already invested 20 minutes into this marathon trip. My partner, with clear eyes and a full heart, suggested she drive my car to the nearby bank across York Road to get cash. I would stay in line and await her return, letting others go in front of me until she was back with cash in hand. Some abandoned carts, some parked their baskets by the ice cream case while they ran to the ATM a few stores down. Are you expecting me to say chaos ensued? Mayhem, perhaps? Irritable patrons just trying to get their eggs and milk before a massive snowstorm traps them in their homes for several days? One would expect as much, but I am here to say this was the most chill and positive crowd of people I have encountered in awhile. As we all slowly moved up in the line stretching the entire perimeter of this market, we all smiled and made small talk, moved carts and baskets along for those who had left to get cash. Finally, I was third in line to the checkout when the manager announced, "Systems back up! Systems back up!" There were cheers and high fives. Each line was open with two employees assisting each check out station, the manager was fully engaged, employees were remaining calm and professional. Marty was my cashier. He rocked. Apologized for the inconvenience, all while smiling and remaining poised and calm. As another employee bagged my items, I see my partner returning just in time with cash in hand. Good timing yet not needed now. We laughed. EXCELLENT MANAGEMENT DURING WHAT COULD HAVE BEEN A VERY CHAOTIC MESS.