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    Z Vault

    3.9 (57 reviews)
    Closed 7:30 am - 4:00 pm
    Updated 3 months ago

    Z Vault Photos

    Z VAULT ATMOSPHERE

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    Crepe
    Samantha H.

    This place is so beautiful and the staff was amazing! We stopped for a quick breakfast and were not disappointed. Oatmeal was awesome and crepe was great. Coffee was awesome too. Highly recommend!

    Avocado toast with egg

    This is one of my favorite places in downtown Bel Air. The food is so delicious and the staff is always friendly and welcoming!

    Decor Inside
    Maria W.

    Visited this coffee shop early on Sunday morning, the staff were nice and even suggested the type of latte I should get because I had no clue as to what to get, lol! I ended up getting a hot latte with almond milk and French vanilla and it was super good! Me and my husband ordered two breakfast sandwiches on wheat grain toast with over medium eggs, tomato and avocado and it was Absolutely Delicious!! There were mixed reviews about this place, but I'm here to say, "IF YOU AEE IN THE AREA STOP BY, YOU WILL NOT BE DISAPPOINTED " oh and by the way , the decor was giving, "It's Beginning To Look A Lot Like Christmas "!! Love it!

    Comfy corner seating
    Dee R.

    Pleasant respite Used my fav app (Yelp) looking for hot chocolate on this rainy dreary cold day.. I'd side-eyed "the vault" just yesterday passing through town It was listed as one of the top 10, and not a chain. Reviews the last year hadn't been kind, but I figured I'd give it a shot Parked in the rear, it's on a corner and a former bank. So had a drive thru, but I wanted to stop in. Quaint and festively decorated inside, it's a cool place to sit and chat w a friend, or plop on the couch and kill an hour like I did Wasn't really hungry but opted to try the grilled cheese with my hot cocoa, and the lady at the register coerced me into ordering her daughters' banana no-nut bread I cornered on the couch and didn't have to wait long for the piping hot gooey sharp cheese on sour dough sandwich. The cocoa was just ok..nothing spectacular (I got it with almond milk) but the sandwich was really good and I only ate half...I'd def come back. Too full to try the dessert, I carried it home. It wasn't crowded. No more than 4 other seated customers so I felt comfortable chilling on the couch on my phone, nibbling lol. When I got up to leave, another customer moved from their chair and plopped on "my comfortable couch corner" and wrapped himself around a comfy Christmas pillow..smiling through the window he waved goodbye Def recommend for the ambience, and the sandwich. Cocoa was drinkable, but not amazing. But the offer a variety of smoothies and bowls and breakfast things (sorry, didn't take a pic of the menu)

    Friendly service, great menu options, clean atmosphere. If you're in the Harford County area, this is a must try!!

    Motivated smoothie
    Tracey B.

    This was my first time here and had the motivated smoothie which was very good, tasted so fresh and refreshing. The employees were super friendly and answered any questions that I had about the menu. I'll definitely come back to try different items.

    Straight milk with honey. Where is the coffee

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    4 months ago

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    7 months ago

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    9 months ago

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    5 months ago

    Greatest coffee in Maryland! Oh, and crepes to die for! Great staff...starts making my drink when I walk in the door.

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    2 years ago

    Great ambiance and amazing service! The food really does need improvements though. Very bland and the Açaí bowls are extremely poor

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    4 years ago

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    4 years ago

    Cool place and always friendly service. They have lots of good drink and smoothie options and even made my dog a special pup cup treat!

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    7 years ago

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    7 years ago

    Love the almond milk lattes and the atmosphere here!! And the drive thru is def an added bonus.

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    Page 1 of 2

    Ask the Community - Z Vault

    Review Highlights - Z Vault

    Wanting to try something new for breakfast, I was mesmerized by the photos of their smoothie bowls and boy, they did not disappoint!

    Mentioned in 4 reviews

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    Smoothie King

    Smoothie King

    3.4(15 reviews)
    1.3 mi
    $$

    The smoothies are nice and thick the way I like it!!!! I only had 1 let down where my smoothie was…read moreunder blended. Never saw that person again. Each smoothie and bowl are great !!! I get a really friendly vibe when I go in. We normally go to the Bel Air Festival and the Aberdeen store where the NEW UMMC is. Outstanding, They are with customers who are challenged.THANKS GUYS!!!!

    ****Editing to add: I explained my experience on the website as suggested below. In 48 hours or…read moreso, I received a message that they were sending my message to the local sight. Over 20 days later, I am not expecting to hear from the site, despite saying I would like someone to reach out. THIS IS UNACCEPTABLE. The $23 for the half filled acai bowls was a complete money grab with horrific customer service. **** I arrived at 7:10pm with my two kids that were looking forward to açaí bowls. I tried ordering on the app but was having issues logging in so I figured it would be easier to order in the store. We were the only customers in the store. I begin to place my order and ask them to substitute various things (all are options in the app). The woman working there says she doesn't think you can. I said the app gives me those options, should I just order online?? She says yes. I place my order - 2 different açaí bowls for $23. She makes two of the same bowls with the wrong toppings. She then fixes one and brings it back, it is still missing the banana that it comes with!!! She then says, they are out of banana. She does not offer any additional fruit or extra berries or anything. My son takes his bowl and is happy. She then tries to give me the other bowl that has the hazelnut drizzle on it. I explain that the bowl I ordered for my daughter does not have hazelnut because she does not like it and has mango. She says she will make a new one, takes the bowl adds mango and brings it back to me. I am not a difficult person, however, my daughter would not eat it with the hazelnut and for $23, we should get what we ordered. Annoyed, she throws the bowl in the trash. She makes a new one and asks me about the toppings again. Finally, 30 minutes later we leave with two açaí bowls. For $12 these bowls are certainly lacking!!!! We will stick with Pure Raw Juice by the mall moving forward. This experience was a complete disaster.

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    Smoothie King
    Smoothie King
    Smoothie King

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    Sunset Raw Juice Bar - Watermelon  bliss is back!

    Sunset Raw Juice Bar

    3.7(80 reviews)
    40.0 mi
    $$$

    Many business owners think about their products and services from the perspective of a provider or…read morevendor. Not the customer. Here's some advice: Walk through your business the way a customer would. How do they enter your space or navigate your website? How easily can they identify what they need? How smoothly is their order fulfilled? Where are the natural opportunities to upsell or add value? What does the payment experience feel like? Every step shapes their perception of your brand. If customers sense high effort, confusion, or indifference from staff, they will look elsewhere. Of the four customers I saw during the visit to your location: 1) the first one was frustrated because the ingredients advertised weren't available, so instead of being guided to an alternative she had to make that choice, 2) The second customer was frustrated because there was only one person working, and while this individual was making his order, the soul worker did not acknowledge any of the other customers, so he was frustrated when the customers pulled his attention away from crafting his order, leaving him with a negative experience, 3) the third. Customer was clearly frustrated because she was purchasing premade juices, but still had to wait an under amount of time before even being acknowledged by staff, 4) the fourth customer (myself) after waiting in line and have to ask a new employee who just came on shift if I could be helped was immediately informed by the staff regarding what they were out of and what they didn't have. Here's a tip: Instead of delivering a flat "we're out," train your team to offer alternatives that keep the experience positive. If you're out of vanilla on a hot day, guide the customer toward other refreshing options. They came to you to solve a problem--thirst, hunger, comfort--and your job is to preserve that momentum. When your marketing has already done the work of getting someone to your door or onto your site, honor that investment. Even if you can't provide the exact product they wanted, create a smooth transition so you don't lose the sale, the relationship, or the goodwill. Your brand, values, and reputation are being formed in real time. Inconsistency, poor service, indifference, or discourtesy can undermine your business before it gains traction. A customer‑centered process is your competitive advantage. For customers who are trying to support your business, especially as a black owned business, you are making it hard for customers to give you their money. Please fix this.

    Hey friends! I…read moredecided to stop in here after a Barre class one day and I've been hooked since! Consistently great smoothies and customer service. My usual order is a Green Warrior($11). It's so good! I really appreciate that fresh fruits rather than concentrates are used in their smoothies. And no added sugar is a super plus! Customer service is consistently friendly. Parking is free and ample. Their rewards system is one of the best systems I've signed up for. I acquire rewards often. Hope you enjoy! With love, The Picky Pescatarian

    Photos
    Sunset Raw Juice Bar
    Sunset Raw Juice Bar - My concoction! Kale, spinach, banana, blueberries, ginger and coconut milk - yum!

    My concoction! Kale, spinach, banana, blueberries, ginger and coconut milk - yum!

    Sunset Raw Juice Bar

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    Newberry Cafe & Bakery - Fruity Pebble Donut

    Newberry Cafe & Bakery

    4.4(119 reviews)
    0.4 mi
    $

    The strawberry donut is so good, the espresso donut is perfect if you love coffee flavors, but the…read moremaple donut deserves a standing ovation.Mini versions of all your best flavors in one box would be dangerous in the best way possible. I genuinely count down to Thursdays because that maple donut is THAT good. Newberry, please consider making it a permanent menu item because waiting all week is painful Fresh donuts, amazing flavors, and now I'm constantly craving Thursdays. Keep the creativity coming because you all don't miss

    Tik Tok made me do it and I'm glad I did it!…read more My co-worker recently had been seeing some videos about the food at Newberry Cafe so of course we had to make a lunch time stop to see what everyone was talking about. Newberry reminds me of your hometown bakery where everyone gathers in the morning for their donuts and coffee before heading off to work. Very much like many of the shops in the Bel Air area. The employees are super nice at Newberry. Really taking their time to provide great customer service to each patron that strolls through the doors. Although it was lunch time we settled on breakfast sandwiches with homefries. And I of course had to grab a donut because it's a must, and a latte. The breakfast sandwich was just what you would want to start your day, a savory piece of meat and cheese on a soft bagel. But the star of the show was the homefries. Cooked and seasoned perfectly, crispy on the outside and a soft texture on the inside. We both loved the potatoes. My glazed donut was divine, pillowy with just the right amount of glaze to not make the donut too sweet. The latte was a little to sweet for me, but I'm a little finicky with the sugar level in many caffeinated drinks. All the times I've ventured into Bel Air I never thought to stop at Newberry and I'm glad I finally did. I'll definitely be back to try more of their yummy donuts and breakfast sandwiches in the future.

    Photos
    Newberry Cafe & Bakery - Sprinkled Donut

    Sprinkled Donut

    Newberry Cafe & Bakery
    Newberry Cafe & Bakery

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    Z Vault - coffee - Updated May 2026

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