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    SMR Homepros

    2.6 (5 reviews)
    Open 9:00 am - 6:00 pm

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    NWO Renovation - Brand new window after

    NWO Renovation

    (2 reviews)

    For sure Amazing. Chip the owner really is a person with integrity. Chip realized many homeowners…read morein the area of Pt. Place ( north of Toledo) needed Help and not Scalped (as some homeowners were unfortunately) after the 5/15/2023 TORNADO ripped through damaging many homes and tearing many peoples lives apart for a time. Chip and his NWO Renovations team did Quotes and They Followed through KEEPING THEIR PROMISE TO GET THE WORK COMPLETED IN A TIMELY WAY. Chip kept the Promise and that has built a Trust that cannot be bought, cause its not for sale, It is Trust. The quality of workmanship and products (windows and doors here) and finishing siding work left behind was excellent. Cannot say enough good about my personal experience with Chip and his team of experts. I want to say this also, Chip did not swoop down on a community in their confusion and need. I and neighbors saw to many out of state "contractors" arrive with their pads and pens in hand ready to quote and get a handshake and in many cases GET $$$$$$ A-DEPOSIT.an then you may or may not see some if these guys again. I personally had a contractor BEFORE CHIP NWO RENOVATIONS THAT I SIGNED WITH AND THE COMPANY AS IT TURNED OUT SUB CONTRACTED WITH A CONTRACTOR JESSIE WHOM PROCEEDED TO RIP ME OFF FOR $2,600.00 for a window down payment I Never got the window. Then I called Jessies Boss in Hudson Mi. only to discovered Jessie was going around doing this to others in my community. Unfortunately, Jessie was not the only one! . I really do not care if Jessie ever sees his name here as he has a-lot to answer for. Then a true God answered prayer I found NWO Renovations and Chip. It was then that all the repair work went so simple and well. I could not believe that there really are Honest Good People in this World. I HIGHLY RECOMMEND NWO RENOVATIONS AND CHIP OWNER. In near future, Chip will be my Contractor of choice to replace my Kitchen.

    Very professional, and affordable with quality. I have used NWO on multiple projects and plan to…read morecontinue for many more.

    Hansons - Wrong orientation of how the door slide and close.

    Hansons

    (316 reviews)

    Window installers, smoked like chimneys, butts all over my yard, actually asked my wife to help…read moremove furniture, did not arrive with the proper tools to complete the job, large window was heavy so they rolled it to the back opening instead of carrying it properly. Siding crew, didn't speak English, had to force them to properly tape the house wrap, damaged my grill and didn't say a word to us, it was already damaged by hail so apparently they didn't feel the need. Removed Ring doorbell with a crowbar after being told to leave it and I would remove it, removed outside lights with the power on, shorted and tripped the breaker, when putting siding back on for lights the wires were to short so they were basically left inside the siding, New siding was thicker, forced handrail back into place as far as they could, used a phillips screw driver on square head screws stripping them even though the railing wasn't even close to being in the correct location. Hand rail needed to be shortened 3/4" to fit correctly. Not to mention that I am still picking up nails and pieces of siding out of my yard. Now all that being said, I voiced my concerns, the regional manager reached out to me, I gave him all this same information, was told 4 weeks ago that the operations Manager would reach out to me to make sure everything was good, still waiting. Now I have customer service calling me demanding I pay the remaining balance which I will do tonight. Was promised that they only hire the best contractors to complete the work, now I am wishing I would have done the work myself to make sure it was done correctly.

    I've waited two years since I've had all new installation of windows in my house to place a review,…read morefinally I feel that I am able to post a review worthy of my experience with Hanson windows. My old windows were over 40 years old and drafty. I contacted Hansons along with several other outfits to get estimates and decided that the quality and price of Hanson was the best choice. I purchased nine custom made high-end , low E windows and installation. The windows were delivered on time and customer communication was good. I had a few questions for the contractors that came out and performed the work and those questions were answered at that time. The first winter I noticed in one bedroom the wood and wall received moisture damage. Not from typical condensation so I reached out to Hansons and they sent someone out to look into the matter. The problem was discovered to be caulk covered the window track drain panel which they were able to correct on the spot. I can say that that is the only issue I have had with my new windows or the workman ship. Over all, we are satisfied customers and would likely recommend to others.

    SMR Homepros - roofing - Updated September 2026

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