I would never recommend Ohio Roofing and Siding! My 8 ft., chimney was in bad condition, the roof…read morenever should have been put on before chimney repair but they do not walk the roof and they do not care. I have water going down the chimney in the attic and the ceiling in family rm damaged. A new roof and a $7,500.00 chimney repair that will be done on top of a brand new roof. I will know soon if the flashing is leaking, they put sealant over shingles to flashing on an 8 ft chimney, that may not even be to code. I am reading that if the flashing is done properly sealant is not needed. But, John Fox will fix that he'll peel the sealant off the shingles, so new shingles aren't needed either. Either way, crown or flashing issue, they are negligent for not walking the roof. The mason will have to do the job 2X on a brand new shingles. The mason was trying to work with ORS to repair the entire chimney, remove the flashing that is 15 inches high, band aid over a bad chimney, to repair the entire chimney properly, but no cooperation from ORS. Also, in the beginning, John Fox attempted to double dip on me on a couple of things, I am a senior citizen. The gutter guard was one, now I have areas that look like Niagara Falls, I want a refund, guess what John Fox said now? I didn't pay for the gutter guard, I have the Invoice. I had an Inspection, John Fox down played all the issues, stating OPINION, OPINION, OPINION. John Fox was also verbally demeaning and belittling to me, possibly abusive. He said he can put this into the BBB, and he knows people down there, and they know people like you, can't satisfy them. PLEASE NOTE: This was about the Inspection issues, nothing to do with the customer!? In 2025, I requested a different rep from the business, Mike Fox came out, then I never heard back from him. I sent a 30 day, Oct. 2025, then it was winter, I sent the Inspection in Spring, John Fox while talking on the phone about the Inspection and yes I was angry that he was down playing everything, he told me I was combative at the beginning, I asked for examples, I have not received that list of, he doesn't have any examples! They Breached the contract, I should have white drip edge porch, I pointed that out and he said "WE CAN'T" cut a piece that small, LIE! They breached the contract, now "we can't!" They are also breaching their warranty, they are not honoring it! Their business model should be, "WE DO NOT CARE AND WE CAN'T!" ORS! When I see reviews, roof looks nice, I would give 5 stars but I had to bend over once to clean up so 4 stars. How about getting an Inspection to really help people when they read your review. You can not say ORS did a great job until you had it inspected, because you have no idea! My house has water damage inside and out and Ohio Roofing and Siding has not arranged to meet with me on how they are going to take care of the issues. The mason was waiting and willing to work with them to repair the entire chimney. Also, 2 years ago I leveled out the brick walkway, ORS did not protect it, now you can feel the unevenness and dips, when you walk on it. I pointed that out to John Fox, you never get a correct customer service response, like we will take care of that, you get nothing! Not even a grunt! I also had to hear, the last day they were going to paint the gutters but then didn't, "no matter what we do, you won't be happy." WHAT!? I was not consulted on the big shinny black flashing or the black strip porch above shingles, I said something on those two things and that was 0% effort by John Fox not communicating with the customer. I feel I put up with verbal harassment also, I even asked for a different representative in 2025, not John Fox the owner. What is sad for a customer, if you have a warranty and a business doesn't care and are not honoring their warranty, you are between a rock and a hard place. This experience with ORS and with pics! The worst business I have ever dealt with! BBB rating A+!? BEWARE!

Complete replace in 2027. Sunporch leaked badly so called for repair. The repair supervisor said…read moreleak was due to improper siding which was done 40 years ago. They put tar on gap from porch to stop leak.Last fall a squirrel pushed up soffit which was not properly attached and got into attic. My repair roofer said roof installation was poor ,not up to code and the tar led to siding damage and soffit was totally not installed right leading to leaking and easy squirrel entry.

Jeff went above and beyond in replacing my siding! My home looks beautiful, and everything vents…read moreproperly. He was very professional and caring about the work he did and the finished product. You can tell he takes great pride in his work. I would highly recommend this company!

I had my basement drywalled and finished by Benny and they did a great job. Everything came out…read moresmooth and clean, and they finished when they said they would. The place looks completely different now, and I'm really happy with the work. Definitely recommend them.

Our main contact, Mo, was extremely responsive and helpful. The crew was large and completed a…read morecomplete roof replacement in about 1/2 a day. They also installed new gutters the next day.

Good Guys Roofing just did a fantastic job replacing our roof yesterday! They were hard working and…read moregot the entire project completed in one afternoon. The crew worked together and every one was busy...no slackers in the group. There were 12 or more on the roof at all times. The guys were efficient and cleaned up meticulously before leaving. Mo was a pleasure to work with and made sure we were happy with the entire process. Nobody wants to spend their $$ on this type of home improvement but we are so glad we went with this company. Highly recommend them if you need roofing!

Efficient professional friendly service! We highly recommend them for window (and gutter!)…read morecleaning. Very reasonably priced.

Our technician was prompt, tidy and did a great job on both screens and windows. I would use them…read moreagain!

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

It's been two years since Counts Remodel and Design did the vinyl siding on my home. My first…read morereview of CRD wasn't kind to them, and neither will this one. Last winter, I came out of my home to discover a large section of siding was blown off the side of my house. In the middle of a snowstorm, I had to get up on a ladder and push it back into place. That's when I noticed gaps in several sections of my siding where one section did not butt up to the next. I can't find a single section of the siding that is properly overlapped, as it should be to compensate for expansion and contraction during different weather situations. Two weeks ago, I was sitting in my living room when I heard what I thought was a bird flying into my front window. I didn't think anything of it until the following day when I pulled into my driveway and noticed the top piece of siding had literally fallen off my home, and was now laying in my bushes. Up on a ladder again! After replacing it, the same panel fell off again two days ago. I suspect this will be an ongoing issue for as long as I own this home. Over the course of the past two years, I've noticed so many shortcuts, so many horrible edges, so many flaws in my siding. I would never, ever recommend this company to come within a mile of your home!

Counts did a lot of work for me, full kitchen and bath. Could not be more happy with the work and…read morecould not beat the price!!!!

Tech came out for an inspection and said it sounded like we knew what we wanted and he kept asking…read morewhy he was there. We wanted to see what options TBR had for what we are working with. The tech kept shooting down the ideas, saying nothing was feasible and it sounded like we had a skinny guy to do a job since we are working with tight spaces. The only things we weren't open to were wall paneling, but we were still interested in learning about what waterproofing and foundation repairs were available and what could best help us. Really disappointed since we've heard great things and other companies we've had out even recommended TBR.

Joe was very helpful. He called to help me get a better understanding of things. I really…read moreappreciate his help and for reaching out. Highly recommend this company. Thanks again Joe!