From my initial phone call to the final inspection, everyone was gracious and helpful. They provide quality work without exorbitant prices as many other companies are known to do. Plus, they make financing quick and easy. We now have a beautiful new roof and new gutters. The crew(s) that came to do the work were friendly, respectful and efficient. My entire roof job was completed in less than a day...and it included a partial tear off! I would recommend Integrity to anyone looking for an honest, professional company. They truly live up to their name...INTEGRITY!! read more

We had two different teams. Both teams were great! They were professional, polite, and personable. We feel that it was money well spent in hiring Integrity Home Exteriors. read more

I have owned 4 homes, coordinated multiple renovations (room additions, replacement windows, roofs, brand new kitchen, floors and more) and NEVER have I been told that ALL persons listed on the deed must be present for the initial visit to see the job for replacing 3 single hung windows. HUGE RED FLAG in my opinion, cancelled the appointment. read more

I won't hire Integrity Home Exteriors because they do not respect their potential customers. Their sales solicitor came to my house and despite the obvious "No Soliciting" sign on the front door, they knocked loudly. I couldn't come to the door because I was on a videoconference call. Their knocking, which was followed by doorbell ringing, caused my dogs to bark, which then woke my baby from her nap. I'd just gotten her to sleep before I began my call. Several other solicitors have come to my door in the past. Most respect the "No Soliciting" sign. They either go away or leave a pamphlet. The "Integrity" people either don't understand the sign or don't respect it. Whichever reason it is, they're not a service I can trust. I didn't see the person who came to my door, but neighbors I asked about it told me they were from Integrity Home Exteriors. In addition, neighbors told me these sales people didn't wear masks, even though we're in the middle of the COVID-19 pandemic. That makes me glad I didn't answer the door! read more

The company agreed to wrap, seal, insulate, and use insulated siding. The workers showed up with no work orders for two days. No housewrap, no. insulated siding was installed. The workers continued to insist that what they were doing was just as good. I feel this was a situation of bait and switch. I do not recommend this company. read more

Never called this company, but somehow they got my number and they call MULTIPLE times a week, after I've told them SEVERAL TIMES. "I never called them for their business and I am NOT INTERESTED in your services" get the hint #nomeansno read more

Solicitor came to door and was very polite. Arranged for a salesperson to come to our home for an estimate on replacement gutters. Price was good and we signed contract. Work was completed a few weeks later. When the next rain came we noticed an small overflow on one of the gutters. Mark came out and noticed another issue and arranged for everything to be repaired which was done. I felt that everything was done very professionally. pleased with product and service. read more

Third time I've unfortunately had to use Integrity due to wind damage or water leak, but great every time. First, they actually answer the phone or get back to you quickly, come out to inspect, and offer a straightforward quote as a fast follow up to your inquiry. They send a picture of who will be coming to your house and then actually do the work promised at the agreed upon price. Simple, easy, and honest. Highly recommend. read more

On 10/21/19, I paid a deposit for three projects including a small roof repair, exterior wood siding repair and front door mortar repair. I have heard NOTHING from them. I called today, 11/10/19 in the morning and was told I'd hear from a gentleman named Adam right away. After ignoring my message, I again reached out and was transferred to Adam in mid-morning of 11/11/19. Adam had lots of excuses for not promptly returning my call and even more for why no one had reached out. Apparently, my roof is scheduled to be worked on in 2 days, however, I was never notified. We'll see if they complete the work as promised!? I purchased this with understanding that my small roof leak in particular would be fixed right away as it's in my kitchen. Don't be fooled. They have you sign a lengthy contract after spending hours in your house talking about ethics and reviewing the fact that they are a Christian company. The fine print stated that work is completed between 3 to 5 weeks despite telling me verbally otherwise about my small roof leak. Their estimated quotes were completed on a tablet and did not fit my 3 projects and all three were "made up" by the salesman. For example, I need mortar repair around my front door and entry way. All they had in their established system was mortar repair for a brick chimney. So they used that after comparing a non-existent chimney size to a front door?! Bizarre and over priced. I just wanted to get it over with. I should've realized something was amiss. To get you to purchase that day, they offer you 20% off. Why not just offer fair pricing to begin with that fits the project? Why play games? Is that your definition of integrity? I was also told I would receive a new front door quote after selecting a specific door and surrounding windows because their pricing tablet was not functioning properly. Never received the promised quote. Integrity? My experience thus far is more like a bunch of excuses and avoidance of accepting any responsibility, topped off with poor communication and finger pointing. So far, they're an overpriced company with a bunch of men hiding behind a Christian facade. Buyer beware. I'll update this review once and if the work that was promised and paid for (deposit so far) is completed read more

I had windows replaced and gutters on my garage. Both jobs were excellent and supervisor check in person a few days later. I am more than happy with the completed job and cost. read more

Braden UMC on Dorr Street has in the past engaged the services of Integrity Roofing for roof related matters. When another issue arose regarding some missing shingles, I called Integrity Roofing to come out and view the area(s) and to give us a quote. A "Phil" came out with me and we viewed the areas. Somehow, he wanted an immediate answer as to engaging their services. As board chair, I have to go back to the board with a quote and get permission. This seemingly did not agree with him because when I called the company again for their quote....silence. I called again and asked for Phil and Phil never returned the call. I guess the job was too small for the company or what but you can be assured that I will never call Integrity for any further or future services for roofing needs. If I have to "chase down" a company to do work, they are telling you by their corporate body language that they are not interested. Signed: Board Chair of Braden UMC. read more

Can anyone help?! This is a NIGHTMARE. It rained last night so my wife will wake up to rain through the ceiling (with our en suite water-bucket soundtrack). Integrity created a major active leak that is causing significant damage even months after install. The shingles DO 'look' amazing, it is the water damage spreading inside our home that seems to be the issue. Integrity replaced the entire roof system in our home this year. The salesmen were great, we were more than happy to invest $12,000 in our home and future, and we are simply devastated. The result is this powerless position where the damage created just continues unabated. I probably need to contact some other company or get legal representation or something. I am open to ANY recommendations from my community (Holland, OH) davis.3129@gmail.com. I have never left a negative online review in my life, but I hope this helps someone. Me? The next person? Anyone?? I am too busy to be dealing with this, and apparently, so is Integrity. A very special Thank You to any friends or neighbors who can help with a referral we can trust or have some experience and advice. My family truly values and appreciates your time. read more

They never came to give me an estimate, and never called me back after I called them a few more times to see why the guy didn't show. Now I'm getting emails asking me to go review them 8 months later. They are only located a few miles from house. read more

They came to our location, got the job done promptly and of high quality and were gone with no problems or issues. Made it very easy for us. We will use you again, and again, and again! Appreciate it. Highly recommended! read more