A nasty D.O. . I walked out of her office after 5 minutes. I had facial numbness from an operation on my trigeminal nerve at the Mayo clinic on 6/2/2023. I was told this was a possibility beforehand, and while disappointed felt no ill will towards Mayoand their neurosurgical team. I made an appointment with a neuroligist through Advocate Lutheran General for possible followup care. Dr. Wagle was the only neurologist who was quickly available (tells you something right there). Before she even sat down, she was quite nasty (I didn't know why at the time). She didn't ask me why I was even there. The hospital I had the MVD surgery at (St. Mary's - Rochester) had a preliminary accident (an IV 'blowout) which while not related to the facial numbness had caused my right hand to lose all sensation and proprioception for over 24 hours following the cranial surgery. I taught 400 level pre-med students at SIU-C when I was a graduate student in a Masters program (I was righting a thesis in neuro-physiology). As a result I knew losing the use of my right hand for a full day after an operation on the 5th cranial nerve was not to be expected, and there was no warning before the operation. Among other bad outcomes I was warned about, my possible death was a possibility. I asked the neurosurgeon why the next day on his rounds, and having no personal knowledge of the IV 'blowout' suggested i "may have slept on that hand', at which point I blew up. I knew his explanation was B.S. - He made a note of my angry response in my record (available to osteopath Wagle thru the EPIC system). I have apologized to the neuro-surgeon at Mayo, and received a message from the neuro-surgeon in Rochester showing his concern and relief when the explanation of my right hand becoming useless for a couple of days following the pre-op 'blowup' . His notes on my reaction the next day have been removed. Dr. Wagle it turns out not only read the initial neurosurgeon's notes regarding my 'outburst', but never disclosed to me that she had spent a year at Mayo's on a neuro fellowship, and worked with the neurological staff there. I was struck by another 1 star review posted here that quotes Ms. Wagle as telling him "I get a bad vibe from you', which I couldn't understand at the time. I started to get up and leave when she did ask why I was there.(her assistant was present). I said I asked if they could monitor any change in the facial numbness (per the original neurosurgeon's advice). As I was getting up to leave, D.O, Wagle turned to her assistance and gave the visual equivalence of saying "I told you so. After researching D.O. Wagle's association with Mayo (and her totally unwarranted immediate antagonism towards me) , I figured out she thought I was apparently trying to establish grounds for a lawsuit. I never had any intention for any legel actions. Wagle put a warning to other health care providered in the 'EPIC' message system used to warn other doctors about percieved 'malcontents' like myself. She has since modified her EPIC content concerning our encounter, apparently after reading the Mayo doctor's revision. AVOID THIS DOCTOR! read more

i would like to start by giving Dr. Wagle my full respect, and address my appreciation. I have been to many(more than i care to count) doctors in the past 4 years and have had some terrible and disappointing experiences. Most disappointments due to my own expectations, but none the less, i have learned Dr.s' are human. Some more intelligent, and compassionate than others, but still human. Dr. Wagle is in the the very intelligent and compassionate class. She gets down to business. Her seriously intense focus, and need for factual health issues was quite impressive. Questions u would assume would not be asked, were asked. She is very thorough. Characteristics of a true professional. Along with the rest of her wonderful polite staff. Before posting my review i took a gander at the previous posts from others. From my own personal experience, i was expecting 5 stars across the board. I was shocked to find such negative reviews by select individuals.(Low Star ratings reveal these mentioned individuals/victims) So I Must express. In my opinion, a great DO, will avoid costing u unnecessary cost in repeat testing. Especially when u r paying out of pocket. Hmmm.... Also, if someone has been to a couple dozen Dr.s' in a 25 yr span, and they still have chronic symptoms. I Think it would take a super hero to fix u up in a jif. Expectations r a viable tool, when used in accordance with Reality. So Dr. Wagle, thank you for your dedication, and will to go beyond required duties. U are very compassionate and bring a great warmth to each visit. Thank u, again and again. There is absolutely no doubt in my mind, that when u r behind the neuro wheel, u will always go down the right paths. Until next time, Keep up the great work. 12 stars hands down. (7 extra for the ones fellow reviewers so selfishly forgot, or kept for themselves). read more

I went to Dr. Wagle for chronic migraine. I have had them for 20+ years. I saw Dr. Wagle for about a year - I wanted to give it a real shot. Even after the first few visits I didn't feel very connected to her, she seemed like she was always ready to jump to the next patient and wasn't very present. I kept giving it a shot as I was trying out different medications and didn't need to come in very often. After 2 failed medications - not her fault they just didn't sit well with me I decided I really want to find a physician who I feel is present with the patient and focused while I am there. I am very happy not to have to go back there - I always dreaded. read more

I'm a recent patient of Dr. Wagle's. I've had a chronic condition for a very long time which more than one doctor has said to me: "Hmmmm, I've never heard of that condition repeating like that. Are you sure?" When I met Dr. Wagle, she not only found the family history surrounding the condition interesting but wanted to delve into the disorder by having me get the appropriate tests. Her manner was lovely, patient and concerned. She didn't dismiss what I said or felt making sure all my questions were answered. We talked more about my concerns on the second visit and I'm happy to say Dr. Wagle has a patient for life. Her medical assistant is also thorough and supportive. To Justin Y who wrote the previous review. I'm sorry you had such a bad experience with the office Dr. Wagle's. I happen work for a major trauma hospital in the Bay Area as a Patient Care Coordinator, and I can tell you in all honesty that if a patient is more than 15 minutes late, they are automatically rescheduled; it doesn't matter who the doctor is (even with a phone call). It's just that state of how medicine is these days. I would also question why a physical therapist is taking ~anyone's~blood pressure. You can't take one in a vacuum. I hope you go back to Dr. Wagle. It sounds like you had a bad first experience with the office which can always be rectified; it's obvious your mom never even saw got to see Dr. Wagle. She really is worth the visit. read more

Having been diagnosed with multiple medical conditions since age 16 means I have spent a good 25 years seeing MANY health care professionals. Everything from Psychiatrists, Nutritionists, Gastroenterology, Acupuncturists, Nurse Practitioners, OBs, GYNs, Endocrinologists, Neurologists, Primary Care and Therapists etc, etc. So many I would put their number in the dozens. Some were better than others. Out of all of them, I can easily say that she was by miles, the WORST health care professional I have ever been to. I came to her because my current Psychiatrist could not pin point a diagnosis based on my symptoms. It was his theory that I suffered some brain damage caused by a terrible car accident. But to be sure he referred me to a neurologist. The nearest one was Smriti Wagle, DO. I called to make an appointment. I was told that BEFORE making an appointment my Psychiatrist had to fill out a bunch of forms with any and all medical information pertaining to me. This was all very technical, so I left it to him to talk to her. This process took weeks. After he sent her all the necessary information, I was finally able to make an appointment, the closest was weeks away. While I waited through this process, I was experiencing symptoms all day, every day. These symptoms are too many to list, but the one that needs noting is excruciating pain ALL OVER my body as well as migraines, ALL DAY, EVERY DAY. Making the time to go see a doctor for me is extremely challenging. I have twin toddlers who were born prematurely and have many developmental delays. They have multiple doctors, as well as multiple therapists. Speech, physical, cognitive and an OT therapist. Each therapist spends one hour per child per week, so the babies' schedule is super busy. Their day starts at 7 am and ends at 8 pm. Between meals and naps, therapy sessions, and the occasional doctor's appointment their day is full, and therefore so is mine. here is NO SUCH THING as "me" time. I often go without a shower every day and I NEVER get to eat three meals every day. Due to multiple circumstances beyond my control I was forced to leave my career and six figure income when I became pregnant. Lots of details that I do not have time to go over. So my husband and I have been forced to live on his income alone for the past 3 years. A family of 4 in Marin County on less than $60,000/year. So, of course we had to dip into our savings until they were gone, sell our home for 1/4 of what we paid for it in a short sale, our insurance premiums with Blue Shield PPO kept rising every year. When we tried adding the twins to our policy, Blue Shield wanted $2,950/month, EVERY month to cover 1 adult, me, and 2 babies without pre-existing conditions. We could no longer pay for it so our health insurance lapsed. When I went to see Dr. Wagle, I was self pay. I arrived at the appointment on time and was given a thick stack of forms to fill out (so what was the point of my Psychiatrist doing all that work ahead of time?). I filled them all out and FINALLY was allowed to see her (honestly, all this drama to see ONE doctor? Who is she, the Pope?). She spent about 30 to 45 minutes with me. Asking me questions about my symptoms, etc. She then performed something like 4 tests: 1. She asked me to write a sentence, any sentence, so I did. 2. She drew a picture and asked me to redraw the same picture next to it. It was two interconnecting polygons. Easy breezy. 3. She asked me to remember three words, so I could repeat them later. These were: apple, orange and umbrella. Easy to remember, two of them are fruits. 4. She game me a time of day and asked me to draw a clock face with the big hand and the little hand showing the time. I remembered the hour but forgot the minutes. So this one I had to guess, I got lucky and guessed correctly. Based on these tests and our rather short conversation she made her diagnosis, she told me the cause of my symptoms was NOT neurological but rather psychological. She then told me that she would give me an order for an MRI as well as further neurological testing, which I could always pursue, but she then told me not to bother getting any further testing because I would end up paying somewhere around $4-$5k (not including the MRI) out of pocket just to find out what she had just told me. For this app. she charged me almost $500 and would not bill me because I was self pay, I had to pay her in full before I could leave her office. After this I went to see a different Psychiatrist for a 2nd opinion. After describing what Dr. Wagle had done, the Psychiatrist was shocked. She was concerned that Dr. Wagle had dismissed the cause of my symptoms as NOT having a neurological basis without performing ALL the necessary testing required to arrive at this conclusion. There are dozens of tests that she did not perform. My guess is that because I was self pay, she did the minimum required legally to ensure she would be paid. read more

I saw the Osteopath (that's right she's not an MD) to follow up on a concussion I had a few months ago. There are so many things wrong with this woman and her assistant I couldn't possibly list them all. I wanted an appointment within a couple of weeks and she was the only Neurologist in the bay area I could find. Not surprised now why. I filled out many papers asking all sorts of questions and giving up all my rights to privacy. The assistant took me back on time and started asking me the same questions that I had just spent 20 minutes or so answering. With a smile on my face I asked why I filled out all those papers if she was going to ask the same questions. Well she got very nervous. I tried to set her at ease but I guess she didn't like my sense of humour. Well then the DO comes in and she's very cold and humorless. She types while listening to answers to the questions she asks rather than actually have a conversation. Eventually I asked her if she ever laughs because she was so cold and unpleasant to be in a room with. She said "I get a bad vibe from you". Well fair enough. Not everyone has to like me but I was nothing but pleasant. I simply want to understand why someone would be so cold in case it was me. Then she finally fesses up that I was rude to her assistant and that her assistant is like family. Well here's the deal. If her assistant doesn't like me then fine but what doctor is going to let her assistant shape her entire opinion and demeanor before even meeting a new patient. It was immature and very insulting. If they can't handle a little challenge from the customer as to why they are doing things and answer the patients questions without being condescending then they shouldn't be in the healthcare community. I own my health and my healthcare because I have this one body and life to live. I'm disturbed that there's a "neurologist" (not a MD) out there with so little professional pride that she could behave like this. Of course her cursory exam was of no use to me or I would gladly give her credit here for at least that. She actually told me that people with concussions don't usually go to a neurologist and why am I there. I couldn't believe that one. Hello Brain. Neurology. Damaged....... That doesnt sound like the right place to be to you? 't was a complete waste of time and money of my insurance company and I wish I could refuse to pay for the service like I would a disgusting meal at a restaurant. If I behaved like her at my job I would be gone in a matter of days. Do yourself a favor and spend the extra time finding the right provider for you. You deserve it. If you have to wait a little longer that may be a good thing. Thanks for reading. read more

My mom was discharged by CMPC and was referred to Dr. Wagle for a follow up visit for chronic leg panic and weakness. When my mom showed up, she was pushed in a wheel chair, face red and 20 minutes late. Evidently, we need to reschedule because we are 20 minutes late. The office was kind enough to schedule the same day. But I gave Dr. Wagle's two stars for the following reasons: A. Lack of attention, experienced and training by her staff: My mom was in a wheel chair, face red, and slightly out of breath as she entered her office 20 minutes late. The check in staff only cared about us being late and re-scheduling, but didn't pay attention to the patient which is my mom. We didn't know at the time, but her blood pressure happens to be 108 on the lower boundaries and can possibly suffer a stroke. The check in person didn't even looked at my mom and went about his "check in routine." I know something was wrong but I can't put my finger to it. After we got home, the physical therapist measured her blood pressure and told us her lower boundaries were 108 and could suffer stroke. I'm not a medical professional, but I can sense something was off when a person is pushed into an office in a wheel chair, red face and slightly out of breath. How could a trained medical staff not see it? Or at least take basic vitals. WE are looking for acute care, not basic care. B. I sense her office don't care about her patients. We had to reschedule the appointment in the afternoon but given that my mom's over the roof top blood pressure and was on advised not to go anywhere. I instructed to watch for the remaining of the day. I am stressed out and forgot to call and let her office know that won't be coming. Curiously they didn't call and ask if we are coming either. I guess Dr. Wagle office didn't care if we are showing up either. The only bright side to her office was that Dr. Wagle is willing to work with you on scheduling and she is willing to see us in the afternoon. If you are a young working professional and need a quick visit, I think Dr. Wagle may be a good fit. I can't comment on her care because we didn't get to see her. Looking back at the events today, I can't take my mom back to see Dr. Wagle. My mom's is at stage where she needs acute care and staff that can provide additional attention. This is something I didn't see today at Dr. Wagle's office and is not a fit for someone that is looking for acute care. There are a certain things that office staff can look for and the staff just didn't do it. My mom can suffered stroke in her office and they missed the signs. read more

I have nothing but great things to say about Dr. Wagle. Right from the start you know you are in capable hands. She is not only extremely professional and knowledgable, but makes you feel like she genuinely cares - something that I always look for and value in a doctor. read more