Wow. Get ready for some serious skiing. If you are into rough ungroomed and magnificent moguls, drops, trees, and cliffs you have found the place. You will not confuse this with Vail's well groomed and gentle slopes. This place is serious. Ok, I don't do mougls. I don't do cliffs. And trees are best viewed from a distance if I'm on my skis. But I confess to loving this place. Just WOW. It was my first visit 9Feb26 but it won't be my last. Young at heart and needing a place to show off your creds on the moguls then go here and bypass Stove. The snow here is far superior to Stowe and I think it's because they face north; no ice but lots of hard pack and soft underfoot. I skied top to bottom over three hours on some wonderful groomed steep blues and blacks. I saw the moguls as I roared past. I wish. I cannot. If you can go for it. (C you know who I'm talking to!) It's old school. The lifts are all doubles. There is no high-speed. And the views you get are to be considered worth the ride. Seventeen minutes to the top with a view of Mt. Washington in the distance. Did I say WOW. The base is a bit confusing for the first timer so here's some advice. - the first entrance is the hotel and baby slopes. - drive up the road for lot 3 on the right but don't park yet - turn left and drive up to the lodge and unload your gear - the driver can drive back down to lot 3 and park. - plenty of cubbies in the lodge and places to gear up - there are three main lifts here. get a map. Have fun. I'll be back. read more

Let's start with a disclaimer - our stay happened during the Spring off-off-off season. Our condo was clean, nice, and well-appointed. Almost everything was in good working order. We had a full kitchen, two bedrooms, and two bathrooms. Our bed was very comfortable. As dawn comes early this time of year (full light at 5 a.m.), we had both blackout blinds and drapes on the windows. The place was equipped with an Asko washer and dryer, which were very confusing to use. We never did get the dryer fully figured out. There was a large, jetted tub in our unit that took forever to fill and was noisy in use. The AC unit in our room was also noisy. As we were there during the off-season, the onsite restaurants were closed and wouldn't open for another couple of weeks. Which meant driving to get food. We stopped at a Hannaford grocery store in Burlington for breakfast foods before driving to the resort, but that left lunch and dinner. Of the nearest places to eat, one was closed on Monday and Tuesday, and was only open for brunch on Sunday. For recreation, the pool was open while we were there. It's heated and so was usable on chilly days. Do I recommend this place? The price was reasonable and the accommodations OK. I don't ski, so I can't speak to how the place is during that season. If you need a "home base" for wandering and don't mind the off-season inconveniences, Smugg's is a decent choice. read more

Booked a condo unit via hotels.com. At check in, was told that the use of the pools, etc. was not included and the cost would be almost $500 more. I tried to explain that no where was it stated that pools were not included in the price already paid and in fact they were actively advertised online as amenities. Two staff people, including a "manager" essentially blamed me for using a "third party site" when booking. Apparently I was somehow supposed to know that using a pool cost extra if I didn't book direct. Hotels.com called them to try to resolve the issue to no avail. This "resort" refused access to swimming unless we were willing to pay hundreds more. We found another place locally, booked elsewhere and got a refund from hotels.com as they acknowledged that pools should have been included per the ad. The male manager was incredibly hostile, rude and condescending and just kept repeatedly stating that I booked through a third party site so there was "nothing he could do". He could have easily waived the fee, given us pool passes and honored what was advertised on hotels.com. Beware that what you see for a price online may not be what they demand at check in. (Also the pools didn't look that great in person. We have nicer water slides and pools in our planned community in Florida). Don't waste your time or get scammed for more money with this place. read more

We enjoyed are stay at Smuggler Notch. The check in process went well. You get your keys than go over to the Wyndham team for map and letting you know about the place. We did not get pressured into a 2 hour presentation though it was mentioned. No Monday morning call inviting you to a presentation. We were in the off season point so not much open. Country store on site worked. Pricey as one would expect. Pizza place on site would not use. I would go to the one just down 108. Did not eat at Hearth and Candle. Had a dinner at Morse Mountain Grille. For what we ordered expensive. It was about $60 for burgers, fries and one beer plus the tip. Food was good but not worth that price. Option go off site and probably spend a bit less but give up time for travel. Two close options brewery and pizza resteraunt about 5 mins drive. We were in the Willows unit 2. No elevators so if you have a good amount of luggage and other things. Plan for it from car to room and room to car. It was a two bedroom. Gas Fireplace. It was clean. Everything worked. No central air but wall units. We never needed to utilize so cannot speak to how they worked if it was hot. Window treatment worked well. Window crank system worked. All windows in living area open easily. Nice breeze. King size bed that was comfortable. The shower system worked well. The living area was great. The windows provided a panoramic view of the trees and some of the mountain side. The road system from the time you enter is all dirt. So at certain wet times it will be muddy. We did not have rain while we were there. You need to drive to many things. If you enjoy walking a number of excellent trails. The unit we had was at ground level. There is a small deck and we had a picnic table off the deck. Small charcoal grille. The interior is dated but it was ok. The fall colors had not yet started but I can only imagine what it would be like. With all this said we would return but time it for later in September to experience color change. read more

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Everything could be improved. Everything is old and outdated in the resort. Our shuttle on our first day had a leaky window with rain water constantly streaming in. When another rider asked the driver if they really made him drive the bus with water pouring in. The driver explained that the shuttle was mothballed but they had to resurrect it because the mechanic had been out sick and the resort didn't have enough operating shuttles for Christmas week. The glaring issue was the "on demand" shuttle system which was terrible and had extremely long wait times. They just rolled out a new Smuggs Go App (think Uber for shuttles but awful). Multiple times my family including young kids would be left waiting in single digit/negative temps as empty shuttles went by or drivers told us there would another coming despite them having room to bring us down the hill. Even the shuttle drivers were complaining about the app and how it was supposed to be rolled out in the summer for a test run but instead was rolled out a week or so prior to our trip at Christmas time. The drivers said it was done to save paying a dispatcher but they might want to pay that dispatcher as the old system was much better as we had never experienced these issue before when we have come. Almost every family we encountered expressed their extreme disappointment with the shuttle system with many saying it's the reason they will never come back. Due to the app you should not plan on trying to go back to your condo to make lunch with your kids due to the hour wait times to get back to the house and then the same wait time to get back to skiing. Instead try to eat some of the awful cafeteria food at the "lodge" or in the village. Only decent thing is the slope side waffle cabin! If you want to spend your whole vacation waiting...waiting to ski because snow makers blew the snowmaking guns on the chair lift icing it over and covering it in man made snow (which somehow no one realized until the start of the ski day (resulting in the delaying of kids lessons actually starting)...waiting for 60-70 minutes for shuttles to pick you up every time you try to go anywhere...waiting in massive lift lines because all the lifts are shut down...then Smugglers Notch might be your spot. If you want to actually ski and do activities without spending multiple hours a day waiting, I would go anywhere but here. read more

Came for the weekend on a trip, they never opened the top part of the mountain. I get the origin of this resort, but extremely unsafe lifts and procedures. They do this for the family experience yet the lifts are outdated and unsafe for anyone, let alone children. read more

Stayed 9/20-9/27/23, beginnings of the fall color change. Stayed in a Tamaracks 3 bedroom deluxe. Very spacious and comfortable for the whole family. We plan to make reservations here every 2 years for family get together. On-site dining at the Hearth and Candle was very nice and convenient. Dined here twice. On site store has everything we drove into Jeffersonville for. Might be just a tad more expensive but worth it for convenience. Check in as Wyndham VIP owners was a breeze. We skipped the sales talk as we already been down that route several times....(haha). Property is beautiful and the grounds and our unit were well maintained and clean. No ice maker but there were two trays to make ice and an ice bucket to put the ice in. No kitchen sink strainer and no disposal but they can deal with that with a plumber. Large jacuzzi tub in the master bathroom. Nice stand up shower with a seat for the wife to shave her legs. Seating was standard and fairly comfortable. Beds were very comfortable and restful. Deck/porch was spacious and had a beautiful view of the mountains. On-site plex had everything teenagers could want and the upstairs was designed for 2 year old to about 6 year olds. Out 20 month grand daughter enjoyed it immensely. 2 nice 18 hole disk golf courses and lots of walking trails onsite. BBQ grills (charcoal) located behind the unit, along with a picnic table. We saw a shuttle bus but didn't use it. We looked at the heated pool area and it was nice and in use. One small hot tub next to it. Nice kids pools also. Will be back in 2 years. read more

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Great place to stay In northern Vermont. There is a ton of stuff to do with kids especially in the summer. Rain? They have an indoor play place. Sun? They have like 8 outdoor pools. The dining can be a little limited but the on-site and nearby restaurants are pretty good! read more

Smugglers' Notch Resort - Rock Climbing Near Me - Jeffersonville, Vermont

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I've been coming to Smuggs with my family for the past three years and have little if any complaints. Sure, the TVs and amenities are a little dated and the mountain doesn't offer as many trails as Stowe. But for everything you get - spacious rooms with full kitchens and multiple bedrooms / bathrooms, speedy shuttle service to anywhere you want to go within the resort, daily and nightly activities, a pool, Fun Zone and plenty of dining options, you really can't beat it. The on-site restaurant Hearth and Candle is some of the best food I've had anywhere (this coming from a snobby New Yorker), and everyone working here are extremely friendly and always in a good mood. If you're looking to take a family ski trip this is definitely the place! read more

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A great ski resort for skiers and family hang out I'm sure, but overall as a vacation spot it's a boring and outdated camping lodge. Wasn't impressed but to each its own. Cute mountain towns and great natural views, but definitely for kids and skiers. read more

Smugglers Notch is the smaller independent mountain next to Stowe. First do not let your GPS take you via Route 108. It's closed during the winter and you have to go around Stowe. This is truly a family resort. So much for kids & teens to do. The two main peaks are Madonna & Sterling. Both have some really nice runs for intermediate skiers. Plenty of challenging runs for experts. Madonna tends to be icier than Sterling. It was fun for a few days of skiing. They do have shuttles that run from village base to Madonna base. Most parking is at Madonna base. Not much food wise tends to be open on Sundays. read more

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3.5 stars Our trip Smugs started off on the wrong foot. Waze literally tried to send us over the mountain to the resort. After sorting that, we were anxious to get there because the lifts close at 4. The layout for getting sorted and getting on the slopes kind of sucks. Initially we turned and went left instead of right. After sorting that, we had to make 4 stops just to buy our lift tickets, each stop directing us to the next one. Once we did that, I rented skis only to find out the boot storage area involved another walk. By the time I popped my skis on, I was sweating. The resort seems to be laid out more for those staying there IMO. There are a good number of greens on the Morse side, but a few were closed when we stopped by. The lift we took leaves an option for hopping off midway and taking a shorter run. Going all of the way up is a decent length green run. The place bills itself as America's Family Resort and it seems to cater to families. Towards the end of the ski day they announced a whole series of activities for kids and others. As an mediocre skier, I liked the options available to be, but if I'm being honest it's not my favorite. read more

Great resort with phenomenal activities. Plenty of water options with pools and water slides. Good on premise food options . Enjoy traveling in resort on golf carts! read more

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My review is based on being a Club Wyndham presidential owner - Never having been here, I had no idea which area to pick for our stay, and I would suggest Wyndham update the photos to help owners with this choice. Our three bedroom unit was in Tamarack and well used. Tons of stains on the carpet. Ripped wallpapered walls. No ice maker. Still, the inside was clean and large and after the initial disappointment in appearance, fine for our needs. The gas fireplace was awesome. The outdoor porch was filthy but pleasant for morning coffee and evening cocktails. The resort itself, and we were there in September before the leaves turned and tourists arrived, is dated. The grounds are well maintained and the views terrific, but the property restaurants need an overhaul. I used the SMUGGS app and found it lacking. We never found the signage for hike trails. The activities are few and pricey, and those free to owners lack appeal and excitement. We did not have youngsters with us, so can't speak to the kids zone. The surrounding area, however, is terrific. Tons of things to do and great restaurants. We never lacked for stuff to do or for places to visit--Stowe, Waterbury, Jeffersonville, Burlington, and Shelburne. In that respect, Smugglers Notch is a place to lay your head and use as a headquarters. read more

We did an RCI exchange here for a week in September. We stayed in Mountain laurels. It is a definite flashback to the late 1980s including the Berber carpet and peeling wallpaper. The beds are horrible! But I do have to say the unit is clean and extremely dated. After Labor Day, they discontinue about 75% of all services. Including shuttles to electric chargers. After dark one needs to be pretty brave to walk the woods nearly 1.5 miles with frequent bear sightings. There is a fee for absolutely everything, including a $70 fee for the workout facility, again not mentioned until you arrive. The staff is great and very upfront about all the shortcomings. I hear they are looking for a new buyer for the resort-maybe that will help. Locals are well aware of how had bad it is!! Oh also it's advertise that it is a gold crown resort however that was in 2012 ! The front desk clerk pointed to the sign on the wall. Save your points and vacation money and skip this place. As a 25 year Bluegreen owner, I doubt I will ever do an exchange again - this place was worse! Honestly they'd have to pay me to come back. Lesson learned for sure! read more

Man, that person who gave this place 1 star was having a rough day. Sure the rates here are high, but it's a nice resort. I'll admit though, i've been fortuneate to come each time (this is my third) within laws who have a time share. First time we stayed in Oaks and this one and lst time we've been in balsams. The grounds are great and the shuttle service from any of the condos to the village and Morse mountain is timely and everyone is so nice. Decent food too, which is great because man back in 2021 when Rigabellos was here, it was rough. Conditions on all 3 mountains are always great and while the lifts could be a smidge faster, the lines are never bad, even on busy wekends, even when they're long. They move efficiently. Love Smuggs. read more

SMUGGS! My home away from home. We've been going here since before I could walk (and definitely before I could ski) for a beginner or a expert nothing beats Vermont snow and nothings beats Smuggs. There are three mountains and you take a shuttle to two of them if you're staying off property. Staying on property in some areas you can ski right from your room. Which is so freaking cool! The prices are high, but it's a resort, and it's way worth it to spend the money in Vermont with fresh powder, amazing hot chocolate and phenomenal instructors. This place will always be my home away from home and the reason I continue to ski to this day! Look into a time share and staying on the property, it's really worth it if you're into winter sports read more

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Smuggs is one of the best skiing terrains for families and intermediate skiers. The conditions are always epic and the glades are a blast. Entertainment options mountainside are the best around. Affordability and accommodations make this one of our favorite places to ski every year! read more

Smugglers' Notch Resort - View from the top of Sterling - Rock Climbing Near Me - Jeffersonville, Vermont

Family of 3 first time staying at Smuggs. We came for the skiing, no kids in our group. There are a few reasons I chose Smuggs. I was looking for a short and reasonable flight with easy access to the resort, I wanted a full amenities condo with a ski-out type arrangement with the easiest access to the lifts I could get, and also plenty on premises to keep us fed and mildly entertained. Did Smuggs live up to my expectations?...mostly I suppose. I thought it might help to put together a review for other first timers like myself. PROS: Unpretentious, large, older resort without all the flashiness. Full amenities condo that was clean and spacious. Skiing on 3 mountains with PLENTY of fantastic blue runs and excellent snow. Staff and clientele were friendly and helpful. County store has everything you could possibly need including meals to prepare when restaurants are not open. CONS: I strongly suggest renting a car to get from the airport and I feel Smuggs should be suggesting that as well for guests who are not local. Without a car we were trapped on campus the entirety of our stay and although there are restaurant options, they have very limited hours and days that they are open. I felt Smuggs set their activity and restaurant hours more to the local weekend crowd than to out-of-towners. Getting dinner after 5 pm on a weekday was quite challenging and led to frustration. There are a variety of other food options Smuggs recommends at check-in, but they will not shuttle you there, not even for an additional charge. There is no ride share service available either. My mountainside condo was definitely NEAR the lifts but not a 'ski-out' in my opinion. It still was a bit of an awkward walk to the lifts. Lastly, no fault of Smuggs but plan accordingly. Our experience leaving out of BTV was unlike anything I've ever encountered flying. It took 2+ hours to get a bag checked and go through security and our flight was the only flight leaving that afternoon. TSA ran all of our coats and bags through the screeners multiple times, and for reasons unknown a second agent was called to evaluate a sealed container of hard pack cheese in my carry on. I watched for quite in a while in shock as 2 agents took turns squeezing it to see if it was the 'consistency of jello' (It apparently was not as it had been slowly thawing) and confiscated it. this whole experience took about an hour and a half longer than it should have. I am fortunate we were not cutting the flight close on time. read more

So we went to smugglers notch for the 4th and that was great. The facilities have major issues. The restaurants are either closed or in some cases selling outdated food products or have no stock. The half of the pools are closed or not opened. The weather is great but the amenities are non existent. The condo we are staying in has a major any issue. They are everywhere. Oh and there appears to be a major bear issue, as areas are closed off and signs everywhere to be careful. Not exactly comforting with young kids around. I would not recommend going, the first time we went it was great this time not so much. read more

Smugglers' Notch Resort - Bears - Rock Climbing Near Me - Jeffersonville, Vermont

Fantastic in winter for cheap ski trips for college kids, fine in summer for family trips probably with kids 7 to 12ish. Otherwise, this place is overpriced and decades past needed upkeep and updates. We rented a four bedroom unit for a week and the unit was hard to find, once we got in it was hot and didn't have any air flow other than opening windows in half the rooms. There were no sheets on the bare mattress beds and the unit was spartan and aged (no working TVs, old furniture, scuffed walls...). We moved to a newer unit with sheets and AC and newer furniture, but still no working TVs or WiFi / internet. The pools are great for little kids. There's an indoor play area for kids with bouncy houses that's staffed by rude and confused young teenagers. The lifeguards / pool staff were much better / normal kids. All in all it's fine but overpriced and if you have picky people with you then you might be better off going to Stowe or an ABB. read more

This place isn't very good, but great to f*** around with. With everything from "Water Bagging" off of the Oaks complex to prank phone calls to "1-800-BEATLES," to cursing and dancing on tables at karaoke, to sneaking into the petting zoo, to smoking weed and throwing group underage drinking parties. It's one of those resorts where it sucked when you were 5 but an amusement park by the time you were 19. And the staff retaliated as well. One time I recall they shut down and locked the library in daytime at the Norwegian-themed condo complex and I really had to take a dump. Guess what? I ended up doing it right outside and wiped my ass with a bunch of leaves and left. I think the night wrapped up with myself and buddies prank calling "The Funmiester" again. Lot's of good memories over the years. I still might go again, but it's like a 5+ hour flight from Austin, Texas and a pretty exhausting one via flying through Atlanta (last time I went a few years ago) plus the drive to get there once out of the BTV airport. One thing people also forget about flying into BTV is how short the runways are. Last time I flew in there from AUS via ATL was on a Delta 737-700 and we turned into it and almost seemed like we were going to crash into the ground -- yet that's just how it's more or less set up as an airport (P.O.S. runway but R.I.P. those planes were amazing.) Alas, they closed down the awesome Mexican restaurant across the street. Wyndham hasn't done shit to help the reputation of this place out. I wish it were taken over by Hilton instead *NOW THAT* would be spectacular... read more

I must say this is a rare gem! I run a large vacation company and very rarely do you come across a property like this that has not been taken over by a major corporation! The family style resorts are a dying breed, you can feel it when you check-in. 3 mountains with just under 100 runs! We will definitely be a repeat offender to Smuggs! Thumbs up to ALL the staff you made our family feel welcome!! read more

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This was one of my favorite timeshare places I have ever been to. So much to do and it was so beautiful awesome place to be

My family comes here at least once every year and it is one of my favorite places in the world. In the winter the skiing is very good even when it's icy. In the summer the views are spectacular and there are so many activities you can do. If you are visiting Vermont, stay at Smuggs it is well worth your time. Here are some photos I have taken throughout the years at Smuggs and in the surrounding areas: read more

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Staying at smugglers notch resort during off season can be a bit of a struggle trying to find stuff to do for kids. Thanks to fun zone, my kids had a blast! The best part, they were the only ones to use the entire area!! They have 3 main parts, Ozone, arcade games and Gozone. Ozone has giant inflatable slides, obstacle course, inflatable basketball, mini golf, table tennis, board games and few other interesting games. All day pass is $12. We bought all day pass for our kids and adults can hang out there without buying a pass. We didn't try Gozone but it has rock climbing, non inflatable obstacle course, more for older kids and adults. Cost was $25 for all day pass. They have a small cafe onsite too. The facility is very clean and staff is friendly. read more

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3 1/2 stars. Part of the Smuggler's Notch Resort, but you don't have to be staying at the resort to use the Fun Zone. The place can be a little hard to find as it is not at the main part of Smuggler's Notch. You have to pass the main parking area and it is in a small building on your right. There is mini-golf outside. Inside there is a Ninja Warrior course, rock wall, arcade games, and laser tag. You pay a small charge for a card and then load your card with tokens. My kids did the Ninja Warrior course which was okay. We all played laser tag which was a lot of fun. The place has a very small cafe. It's actually pretty small compared to some of the mega arcades we are used to but very nice for a hotel. I don't recall the exact prices but they were reasonable. I think we spent about an hour there. Nice diversion for a rainy day in Vermont. read more

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I am reviewing the base lodge facility at Smuggler's Notch, Madona Mountain. I frequent Smugglers Notch and enjoy the skiing. The personal have always been pleasant. Where I am dissatisfied is in the base lodge. We arrive early in the morning to hit the slopes, and consistently find the lodge dirty. Tables are not cleaned off and wiped down from the previous day, the floors are not mopped to start the day. When I visit the ladies' room not all the faucets work, soap is not in all of the dispensers, metal tissue boxes are not refilled, hanging open on the wall. If I was visiting for a vacation, I would be extremely disappointed. We do enjoy stopping into The Black Bear Tavern, which is neat and clean, with pleasant service. We enjoy skiing at Smuggs, just wish there was more pride in the lodge. read more

DO NOT SKI DAY-TRIP HERE! It caters completely to resort guests. This is truly the most bizarre ski area we've ever been to. The signage points you to a base area with no hang out area or cafeteria. It has a country store and chocolate shop next to the hotel. The only place you can get breakfast is a sit down restaurant that is mainly for hotel guests. We hopped back in the car to the upper lot, walked across 108 to the lodge- no food until lunch. What ski resort in the entire world doesn't have egg sandwiches, bagels, muffins or even granola bars? We rifled thru our car and split an energy bar. The lodge was filthy. Every table was covered in crumbs, trash and greasy fingerprints. The window sills all had dead flies and used tissues. The windows hadn't been washed in years, inside or out. Basically, the condition of the front is always reflective of the back and I wouldn't eat anything here. Apparently this is a family resort but there is no way I'd allow kids here without a RX for amoxicillin read more

Have not been here in 5 years, but I love it here. We would always go up with family/friends around the 4th of July and it's truly worth the experience. It's easy to navigate the place and the food is pretty solid. read more

This is our second summer in a row coming here and will be our last. The options for food here are not good and the hours worse than the food. Things close randomly, posted hours are not adhered to. Poolside cabana closed without any explanation. Staff clearly feels bad about it but that doesn't make me want to come back. read more

We had a great stay for thanksgiving, my only complaint is that most of the surrounding establishments were closed during our stay. Super clean and updated establishments! Pool was fun the cold! read more

Great location for skiing, decent resort but the sleeping amenities were tough. We signed the kiddos up for group and private lessons. Both were great. The kids got on the slopes a handful of times and was really confident by day one. We got the package deal for a 2 bedroom suite, which included a discount on lessons. So the adults got to sign up for novice to intermediate classes. The fun zone was great for the kids and I do like how the resort pass gets you in and out of places. Due to Covid, some of the places were closed and offered limited capacity. I am grateful they kept their guard up against Covid. So you have to plan ahead (weeks in advance for meals). The cuisine options around the area is very limited. Not sure if it's due to Covid or Winter road closures. The rooms are a bit dated but clean. Wished the fire place could be independently turned on/off instead of relying on the central thermostat. We had some squeaky beds and a tilted bed (missing legs). I recommend they update the room descriptions, fix a few things and organize the amenities list. Overall, I would go again but would do things differently. read more

We had a wonderful long weekend! Thursday night arrival. Nice people at the check in. Enjoyed the evening fireworks and the music of Jammin Sam and Good time Charlie. Friday night was fun with Jammin Sam running Jeopardy game for the crowd. We ate ate at the Morse mountain grill two days in a row and had a lovely server named Lyndsay. She even recognized us from the day before and looked genuinely excited to see us. That was so nice. Ann was our server when we warmed up at the Black Bear Tavern. The bloody Mary's were excellent. The snow was fresh, but we're used to groomed trails. We also enjoyed the tubing at the North Hill Community center, but would recommend the tubing at Sir Henry's if you don't want to walk back up the hill. The shuttle will take you anywhere you want to go, never a wait more than 10 minutes. Overall the people make this resort special. We love this place. read more

Smugglers' Notch Resort - Jeopardy night - Rock Climbing Near Me - Jeffersonville, Vermont

Stayed July 15-19. Room had broken light hanging by a wire over the dining room table upon walking in. The light was removed and never replaced nor were we offered another room. The fun zone was packed as it rained much of our stay. One particular staff member was extremely rude. Shaking his head as if he were angry at everyone. The first floor is an arcade that you load a card to play. This is not included in the price. Sadly the prize room was empty. I mean empty. So these kids had all these tickets earned and were left with some candy to spend it all on. Not acceptable. It was empty the whole 5 days we were there. The food at the resort is awful. Which is unfortunate because there's not many dining choices in this neck of the woods. We ate off property for most of our meals. Slides are much more beat up than the photos you see on the advertising. Room was very dated. Like 90's. For $500 a night I expected more. I filled out the survey that they emailed me and I've heard nothing. So I won't be back. Nor would I recommend this resort. read more

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Lower your expectations. Ancient lifts, long lines, short runs, and they just jacked the rates for our group vacation for this year. For the money I can't fathom what they're spending it on. Go elsewhere. read more

Two phone calls, two emails and a chat session and they still have not correctly updated my email information correctly and sent me a receipt for an online lift ticket purchase. The person who answered my last call transfer me to a voice mail about rental properties after she asked me to hold for a minute. read more

This place leaves much to be desired. We were excited to try it out on our recent trip to Smuggs. We expected more from the resort pictures and the description. Small 6 hole mini golf, bounce house slide, table games upstairs. Small arcade downstairs. Maybe if it was closer to the Village Center it would be more appealing? But the special trip over there left us wanting more. read more

This was our first experience at Smugglers' Notch Fun Zone. I recently reviewed Smugglers' Notch. The Smugglers Notch Fun Zone is part of resort. The buidling has two floors. It was explained that the activies on the first floor needed to be paid for and that the activities on the second floor included in a card we paid $31. The first floor had mountain climbing and we could not see any of the other activities but the rock climbing looked fun. The $31 day pass gave us access to the 2nd floor. The 2nd floor was heavily numbered with small children in a bouncy house among other kid friendly activities. It was hard to determine what adult activities were available. After asking the associate we were told adults could play table ping pong, miniture golf, as well as board games. We were disappointed and felt that we paid $31 for nothing. I think the Fun Zone is great for kids and maybe teenagers but not so much for adults. read more

Extremely fun place for the whole family, offers a wide variety of different fun filled activity's such as trust fall, arcade, and even a ninja warrior course! If you come here guaranteed you will come out with a smile on your face. read more

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