Walked in today to cancel my membership. Place has gone downhill. The sauna has been broken since…read moreOctober. Stood at the front desk for a while, no employees in site. Left a note on the desk for someone to please call me to cancel my membership over the phone as I made an attempt to do it in person but was unable to. I haven't heard from anyone. Called this morning, let the phone ring for 5 min. No answer. This place is ridiculous.

When I first joined this club in March of 2023, I was excited about it. Sadly, it is no longer the…read morecase! * Although someone obviously has the time to draw elaborate and catchy pictures on whiteboards about remembering to scan your membership card when entering the gym, there often isn't a person at the front desk to greet you. Nor is there a manager or even an acting manager on duty . . . EVER! Everything is handled by "corporate," which translates to, "We don't care about the wellness of our members. We care about numbers and money. Work out at your own discretion . . . and, make sure to have a healthy day!" Customer service is NOT factored into the ESporta Springfield gym. * I could understand if the employees were busy cleaning the restrooms or wiping down equipment, but that's not evident either. The restrooms have a pungent weed and urine stench. So... where are the employees? Hmmm. * I find it oddly interesting that employees (mostly male employees) are in the women's locker rooms during the 5:00--6:00 time. Wouldn't it be better to get the cleaning done at lower volume times when women aren't changing their clothes . . . mid-afternoon maybe? When I speak of employees, please know that I am in NO WAY referring to instructors. The instructors, especially Jill H. (Yoga), Jill C. (Body Works Plus Abs), and Vidya E. (Aqua Fit) are outstanding! Regina, who taught the aqua classes for years, was incredible as well! Although I was not a member at the time, several members sing Regina's praises frequently. Such a loss that she moved on. * The women's sauna has been out of service for at least three months! Word around the gym is that a part has been ordered. Some guests were given a date of January 24th for the sauna to be usable. Others have heard that ESporta has no intention of getting the sauna back into working order. Maybe that promised date of January 24th is correct, but the year wasn't specified as 2025??? * The temperature of the pool is too cold! Complaints have fallen on deaf ears. Employees give members the tired excuse over and over, "We aren't authorized to check the temperature of the pool." If they can't perform a task as simple as that, how can members trust that the chemicals are properly balanced? Just this evening, three members and the instructor walked into the membership area in our bathing suits to ask for assistance. Instead of coming to test the water, the employee claimed that he would "shut the pool down!" Please explain how someone who isn't authorized to check the pool's temperature, has the authority to shut the pool down??? * Come on, ESporta Springfield! You could have a top notch facility without a doubt. In fact, it WAS a top notch facility until the last year. Why not make it YOUR New Year's resolution (for 2025) to get your gym back in shape?

First time ever joining a gym, and decided this was the simplest way to start. Plus it's not even a…read more1/2 mile from my house, my workout starts from home. . Jordan was really nice in helping me get started a couple of days ago, so I ended up joining on line (much easier). So going today was nice (small crowd), and the machines, stations, free weights I desired were available. Everything was clean, and it seems that everyone abides by the rules, and is in and out. Definitely glad I joined!

today I went to workout at plant fitness and the new manager Darius was great at getting my…read moreinsurance problem fixed . I love working out here as it's very clean and friendly service! I think I met all the staff and I appreciate their great customer service here and friendly service ! shout out to Cole P. Amari and Ayden for their customer service and sense of humor. Life is better with friendly service!

Good luck canceling your membership. I tried to cancel my membership online (where it was created)…read moreand there was no way to do it. I tried canceling by phone but was told I had to cancel in person. I went in person but was told that since my wife set up the account she was the only one who could cancel it (all the membership charges were to my credit card with my name on it). My wife was working nights and could not easier make it in to cancel. Eventually she made it in to cancel and was informed that there is a 30 day noticed needed to cancel so we got charged for another month. I ended up paying for 6 extra months of membership from the time I started the cancellation process.

The local YMCA allows biological men to use the women's locker room. There are many unaccompanied…read moreunderage females that use this space. Concerns from patrons for themselves and children over safety and modesty are ignored.

When analgesics quit working on my back and neck pain I decided to look for a chiropractor. I had…read morenot been to chiropractor since moving to Springfield from another city. Not knowing anyone, I just did some web searches and picked Optimal Chiropractic because it was reasonably close and had a few good reviews. The reviews I had read were for Dr Martha who has moved away from the area. Dr Jennifer has taken over from Dr Martha and it is her practice I am reviewing. I feel lucky that despite my haphazard method, I made an excellent choice. The office is compact, clean and efficient. Missing are the electronic and mechanical machines that increase treatment time as well as the bill. Instead, you prepare yourself for adjustment by sitting on a "wobbly" cushion and performing a series of simple exercises that loosen your muscles and increase blood flow. The staff at Optimal Chiropractic is great. Everyone is very friendly. Patients are treated with warmth and compassion. And based on the amount of healing I experienced over a short period of time, I would rate Dr Jennifer's skills as exceptional. Highly recommended.

I've been a patient of Dr. Allen for over 10 years. Not only does he treat me for low back and…read moresciatic pain, but he has helped my migraine headaches, neck pain, carpal tunnel, knee and foot problems and other joint pain with regular chiropractic care along with Dr. Allen's recommendations for stretching and exercise. His office hours work well with my work schedule. And, I appreciate the promptness of being seen on time. Thank you, Dr. Allen

I'm a sixty-eight year old that started working with Molly last summer. She has made the…read moreexperience enjoyable. I never thought I'd do cross-fit, but I am and I'm getting stronger. Molly, with her wealth of knowledge in fittness customizes workouts, so you are challenged, but are not injured. She also wrote, at home, work out programs for me which are great for inbetween training sessions. Molly has a nutriention program available as well. I got a sample of it in her women's retreat last weekend. I went into the retreat fighting winter blues, and left feeling refreshed. I'd recommend it if she has another one. Molly is very knowledgeable and encouraging. She's a trainer that has become a friend.

This is my first experience with an actual CrossFit gym, and I will never go back to "regular"…read moreworkouts. There are several trainers here, and so far I've worked with Tim, Molly, and Caroline. They each have different training styles, but they are all excellent, kind, and will push you to do your best. It's a bit intimidating to come in here at first as someone who is incredibly out of shape, because the place feels exceptionally hardcore when you walk in. Most of the people there are already in incredible shape, the equipment looks intense and a bit scary, and the music is loud and tough. However, after just a few minutes in here you'll find all of the members are very welcoming. Everyone had to start somewhere, and the members seem legitimately glad you're there. They have "on ramp" classes for the inexperienced in order to teach you all of the moves and the proper form for everything so you don't get hurt. Although I haven't been coming here long, there is a great sense of community and a great resource for getting into prime shape. I look forward to many more workouts here!

FANTASTIC massage! Deep tIssue was exactly as it should be, got a full hour (therapist didn't end…read moreearly as some do), clean space, will be back! I think my therapist name was Michael. I feel so much better, my shoulder muscles were extremely tight and he worked all the kinks out. Highly r

From the owner: Pure Synergy provides yoga, physical therapy, massage services and personal fitness to the…read moreSpringfield, IL area.