This gym is unimpressive and poorly run. Equipment is broken for extended periods of time, the…read morefacility is dirty, it is extremely hot in the summer, and certain employees are very rude and unprofessional. Sarah specifically was quite nasty and unprofessional over the phone and in person. They make it seem as if you have signed your life away to join their mediocre gym. I have also heard countless stories of past customers saying they were scammed or charged extra. 0/10 DO NOT RECOMMEND.

This gym is a scam, and I regret ever signing up. My friend goes to this gym and invited me to play…read morebasketball with him using his guest pass. Upon arrival, the staff immediately approached me and asked if I wanted to sign up. I told them no, as I already have a membership at Edge Fitness, and I didn't want to sign another contract. Despite this, they kept pushing me to sign up. After we finished our game, they kept bothering me about it. I told them the only way I'd consider it was if I wasn't under contract and could cancel anytime. They figured out a solution where they put me on my friend's account, assuring me that I could cancel whenever I wanted. After about a year, I became frustrated because the gym was poorly maintained--most of the machines were rusted. I decided I wanted to cancel my membership. I spoke to the staff, and they told me they'd contact the cancellation department and get back to me within a week. A week passed, and I heard nothing. I went back to the gym, and they gave me the same response. I agreed to wait another week, but still, no follow-up. After a third visit, they told me that my friend had to be on the phone or present to cancel the membership. I called him, but they made up another excuse. At this point, I was beyond frustrated. Why was it so difficult to cancel my membership? I told my friend to take care of it, as I wasn't paying for this anymore. After about a month, he finally managed to get me removed from the account. However, I later found out that they hadn't actually removed me--they'd just frozen my account and started charging my friend again. This place is incredibly shady, and I highly recommend avoiding it. The only reason they have high reviews is because, when you sign up, they pressure you to leave a positive review. If you don't, they'll continue texting and calling you until you do.

This place used to be great. Quincy ran it like a champ. But now it's trash piles, broken…read moreequipment, and TV's with no signal. It's ridiculous that in such a short time it's gone down in quality, cleanliness and reliability. If things don't improve I'll have to move to another location just to do a decent workout.

The staff and manager are all very friendly and helpful if you need any assistance with the proper…read moreuse of the workout equipment

I've been a member of this gym for almost a year. I love the group of people here. The best part is…read morehaving a knowledgeable trainer making sure I'm not doing it wrong!

If company is offering Ozempic, ask about side effects of the drug causing severe…read more constipation. Company was not able to offer any means of assistance, but kept trying to pump me for medical information

Beware! Signed up for a membership on July 9, canceled it July 10 (because I didn't like the…read morelocation) and the gym is still trying to charge my credit card every month. I physically went in and filled out the proper forms (cancelation form) and I paid an extra fee at sign up time so I could cancel anytime. Gym is great if you like high school weight room equipment from the 90s. Front desk staff are either high or deaf. Everyone I call I have to repeat the spelling of my last name 5 times. Join a nice corporate gym with modern equipment like LA Fitness.

This is a great gym. They have many machines and all the workers and trainers are very kind and…read morerecognizes everyone who comes in often. This gym is very friendly and everyone who comes in to work out will also socialize after a while making opposition meet new people. This gym is also very clean and neat and well organized and large. There are many tools and machines to help each workouts you plan and the fitness room is great. Also they have a boxing ring inside!!!

Todd is awesome! He is very knowledgeable about dogs and their behaviors. He only uses positive…read morereinforcement, which I love! He also comes to your house to work with your dog. We keep in touch and I give him updates on how well our pooch is doing! Highly recommend

Todd is the most positive dog trainer we have ever worked with. With his focus obedience training…read moretechniques he is teaching us how to communicate better with our 3 year old female French Bulldog Roxy. She used to want to try and chase trucks when walking but now we can get her to focus on us instead of traffic. Roxy loves her training sessions with Todd and Serenity Dog Training. Highly recommend.

The only thing that could improve this business is if it completely shut down…read more Terrible They main guy Gary or what ever his name is, would go to other businesses and ask their customers to join the gym, I know cause I have family that works at the pet supplies plus, he is annoying loud and rude. They are over priced, and you pretty much have to roll over and die to be able to cancel this hell of a membership. Their turn over rate should win a reward You will never see the same people working. Oh and for them to fix a problem forget it, might as well buy a front row seat to watch them dance around any of your concerns Shit place and the people running don't give a fuck about you. Leave while you can or better yet never walk in They have more merch than anywhere I've ever been cause anyone who actually loves this gym is as full of themselves as the people running it.

I canceled my membership a month ago before it renewed. The front desk said corporate would reach…read moreout. In a shocking turn of events, I still got charged. I heard this business did this to other people and now they're fraudulent ways got caught again. Can't wait to report to BBB.

After their "big improvements," nothing changed, except 15+ more treadmills and 5+ stair steppers…read more Drinking fountain has been broken for over a week, and the same machines are "out of order" and they're "working hard to fix this" for the past few weeks. If I had another closer location, I'd avoid this one entirely if I were you! Managers have been told of issues multiple times as well as general workers and no estimated repair time or perception of attempts to remedy the issues.

The very large night manager is a creep. He walks into the female locker rooms all the time without…read moreannouncing himself or anything. Most of the time there are female employees working that could do a check. Everyone is constantly vaping. No one cleans the machines when they are done using them and the employees do nothing about it. They all just stand around and vape and talk shit or are on their phones. I had an employee straight up lie to me about the age of being able to sign up when their website and my own membership contract says otherwise. I changed my home gym to another one. I've been paying for this membership for over 13 years (black card) and honestly this location makes me sick between the creepy manager, rude employees, and the disgusting equipment.