This gym is unimpressive and poorly run. Equipment is broken for extended periods of time, the facility is dirty, it is extremely hot in the summer, and certain employees are very rude and unprofessional. Sarah specifically was quite nasty and unprofessional over the phone and in person. They make it seem as if you have signed your life away to join their mediocre gym. I have also heard countless stories of past customers saying they were scammed or charged extra. 0/10 DO NOT RECOMMEND. read more

This gym is a scam, and I regret ever signing up. My friend goes to this gym and invited me to play basketball with him using his guest pass. Upon arrival, the staff immediately approached me and asked if I wanted to sign up. I told them no, as I already have a membership at Edge Fitness, and I didn't want to sign another contract. Despite this, they kept pushing me to sign up. After we finished our game, they kept bothering me about it. I told them the only way I'd consider it was if I wasn't under contract and could cancel anytime. They figured out a solution where they put me on my friend's account, assuring me that I could cancel whenever I wanted. After about a year, I became frustrated because the gym was poorly maintained--most of the machines were rusted. I decided I wanted to cancel my membership. I spoke to the staff, and they told me they'd contact the cancellation department and get back to me within a week. A week passed, and I heard nothing. I went back to the gym, and they gave me the same response. I agreed to wait another week, but still, no follow-up. After a third visit, they told me that my friend had to be on the phone or present to cancel the membership. I called him, but they made up another excuse. At this point, I was beyond frustrated. Why was it so difficult to cancel my membership? I told my friend to take care of it, as I wasn't paying for this anymore. After about a month, he finally managed to get me removed from the account. However, I later found out that they hadn't actually removed me--they'd just frozen my account and started charging my friend again. This place is incredibly shady, and I highly recommend avoiding it. The only reason they have high reviews is because, when you sign up, they pressure you to leave a positive review. If you don't, they'll continue texting and calling you until you do. read more

- The business never sent any notifications regarding selling 2 out of the 3 locations they had that were 24/7. The business hours at the last remaining location are not accurate since the employees can close the building prior to the advertised closing hours and do so frequently. - Gym makes it incredibly difficult to cancel your membership after your 2 year contract and gaslights its customers stating that they renewed their 2-year contract. You also are required to give a 30-day letter notice of cancellation. However, there is never any staff present on the property that can pass along the letter to the person who can cancel your membership. - on 4/21 the site kicked out its members at 8:30pm when the hours of operation stated the gym is open until 10pm. The employee stated "I live an hour away and there's nobody else that can cover my shift so we need to close the gym." This is fraudulent advertisement of their business hours and is essentially stealing money from its members when you pay a premium monthly amount for the gym to keep its doors open during the advertised business hours. - There are multiple machines that are in bad condition and no evidence of routine cleaning being done. Overall, I highly recommend you get out of this gym as soon as possible and avoid entering entirely if you're considering signing up. I had high hopes for this gym but over the last 6 months this gym has only degraded in quality and does not offer a good guest experience. If I could give negative stars I would. read more

Macomb Athletic Club sold me a contract for one year of personal training services, 3 to 4 times a week for 52 weeks. The personal trainer assigned to me quit before our first session. Macomb Athletic Club did not inform me, my personal trainer did. I called Macomb Athletic Club and was told my information was correct, I didn't have a personal trainer. When were they going to tell me that? I requested that since Macomb Athletic Club was in breach of their contract that they release me from the contract but they have refused. Macomb Athletic Club doesn't have enough personal trainers to honor the contracts they are selling, and they don't appear to have enough Customer Service employees to contact members about issues like, "Hey, you don't have a personal trainer!" in a timely manner. The only reason I received a phone call from them was because I contacted them first. The first phone call came 5 days after my personal trainer informed me that he no longer worked there, and 1 day after I personally delivered a letter to Macomb Athletic Club informing them I wanted to be released from my contract because they were in breach of it. They refused. I also have not received a copy of my contract. I was told it would be emailed to me. I never received it. The woman in Customer Support I spoke with straight up lied and said I received it. Go drive past the place any time during their operating hours and notice how few cars are in the parking lot in front of Macomb Athletic Club. Then go into the gym and see how many people are there. I've yet to see more than two clients in the gym at one time. Macomb Athletic Club has refused to release me from a contract which they have breached and have informed me they will report the $105 weekly payment for 52 weeks ($5,460) to a collection agency. I have contacted my credit card company and they have disputed the charges and will not allow them to charge my card anymore because the services I paid for have not been received. Macomb Athletic Club customer support informed me that they will send my account to collection. Be VERY WARY before you sign anything with this club. read more

A great gym experience. They have very qualified trainers and coaches and if you're like me, and haven't been in a gym in a long time, they will help create a custom workout routine for you to follow. Coach Ace is very helpful and I would recommend you asking for him by name. read more

I have an EXTREME DISLIKE for this gym and a few of the vibes in it. SCAM SCAM SCAM. The guy that runs these is giving Creeper And SNAKE vibes. I MOVED over an hour away AND HAVE HEALTH ISSUES WITH MY HEART AND THEY CHARGED ME OVER $300 in ONE MONTH. 9 diffrent transactions. They literally told me to come at 12:30pm to cancel in person and they stood me up. Left me with the guy I talked to a week ago about this and was told they'd give me a call. FUCK THIS GYM. ITS nice inside but it's TRASH. It's EMPTY AND I SEE WHY. Fuckin fakers. I was there to use the restroom one day, and I was in the lobby with about 4 different employees. There was a guy that walked in and looked around and then turned around to walk back out. The guy that runs the place was also there and said to one of his employees "go get him reel him in! Don't let him go!" And the employee literally chased the guy OUT OF THE GYM. Brought him back in, and the owner began to talk to the guy about getting a membership..... the old man just need to use the bathroom. Which they let him, but that was all. This gym is dead for a reason yall. Do yourself a favor and SAVE THOUSANDS OF DOLLARS AT ANOTHER GYM. I recommend month to month payments that AINT A CONTRACT. This owner will look you deep into your eyes and after you say no and you'll think about it he'll be forcing a contract. It's like CONTRACT RAPE. read more

Macomb Athletic Club - Unauthorized transactions made my MAC SCAM SCAM SCAM SCAM SCAM AND WHAT IS SCAM SPELLED BACKWARDS?! MAC - Gyms Near Me - Mount Clemens, Michigan

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Didn't fix equipment, owners were shady, glad I got out when I did and now see why it's under new ownership

This gym is so scummy worked there for years! Opened the gym for years which I never got paid for. I'm a 1099 worker and I was doing things a w2 worker was doing because they promised to help me seek clients! They would lie to the clients faces, put them in this slave contract for 2 years, and no way of getting out of it. The pt contracts were even worse. You can't use your sessions if you miss them. They say they'll add up at the end but they never say that you have to have an active pt contract to use the ones you paid for so essential you're never getting out of it. And you won't get the sessions you paid for. Also if you have a medical emergency or taking a vacation THEY DO NOT freeze your account or payment! They'll still charge you for every cent even if you don't use it! They would make their trainers jump through hoops to get paid! They gotta sign their sheet of paper, they have to scan in, they have to be current on their payments, they have to be on the schedule! Or else you don't get paid! This gym has been taking from me for months and everytime I confront the member service women who's just in general a toxic, narcissistic, psychopath that claims to be Christian but acts like she's better then you made my clients feel horrible after. DONT join this gym or work here there's a reason why people come in and out that place DONT say any contract! If you have and you've had a hard time canceling go cancel your credit cards and block them from taking any payments they don't deserve your money or effort. read more

Hahah, it is so satisfying to finally see champion gym take over the MAC gyms and have one more to go!! This place is horrific since i have worked there back in 2021/2022. if i could put negative stars i honestly would. as someone who used to be a personal trainer and also forced into a personal training contract, all they want from you is money. money to start, cancel, add on it's all a huge game to them. i have poured over two thousand dollars into the place desperately trying to cancel personal training and move forward with my life. i was begged and dragged down when trying to leave the job as a personal trainer, because i was worked like a dog and had no little to no compensation. i really hope the best for people, but karma will always find its way back to the people who need it most. #yallstaysafe read more

They lie to your face and promise you what ever you ask about. Then when you find out they lied to your face, they hide behind a contact you only had 3 days to cancel. Took advantage of me after my husband died and I wanted to better myself for my kid. AVOID AVOID AVOID read more

Don't sign up for the personal training. If you decide you can't afford it or you want to stop, you have to pay the entire amount in order to get out of it. Also they will not explain that aspect of it and try to pretend they don't understand it so you waste four to five days till someone gives you a straight answer. read more

WARNING: GOOD LUCK CANCELLING CONTRACT, STAFF IS UNHELPFUL UNLESS HARASSING YOU DAILY ABOUT PAYING THEM MONEY They change staff every month it seems. Won't let you cancel contracts easily, I have been fighting them for over a few months. Because they keep changing staff I have to keep updating everybody about the situation and they always say "I'll call you back by the end of the day" but they never do. Poor management, meh gym equipment. Crunch was 1000 times better. Signing up is one of the biggest mistakes in my life. read more

This is an excellent facility. The Armegetton class is by far the best workout I have had - and with the best community of people. I usually go to the Mt Clemens location which is great. read more

I've been trying to figure out why I'm being charged a monthly fee after I just paid $120 to start up. No one is answering the phone. I've been trying to cancel. read more

Beware of fraud charges on your card! This gym has rude employees, unprofessional management and unethical business practices. They charge 150.00 annual cleaning fees even after you pay the cleaning fee during your first sign up. They charge 300.00 fees if you bring a guest that didn't sign in. They charge minors 55.00 per month and claim to lock them in contracts legally. The gym also smells terrible so the cleaning fees apparently a hoax read more

These ppl will not stop harassing me. I told them I'm not interested in a membership and I just signed up somewhere else, and to take me off of their call list and to delete any info they have on me. Every employee says my infos been deleted and I won't be contacted any more but every time I talk to them I get even more phone calls and text every day. Now all 3 locations bother me every single day no matter what. I brought my phone records to my lawyer and showed them the txt confirming that they're illegally still using my personal information and harassing me so I'm moving forward with the lawsuit read more

PLEASE READ THIS IF YOU WANT A COMPLETELY HONEST REVIEW OF THE GYM. I BEG OF YOU. I have been apart of this gym for the past two years of my life. So I have credentials about how this place runs. And let me tell you, it is horrible. The turn-over rate for this gym is terrible. Every couple months theres always new people working who seem to know absolutely nothing, as they hire anyone practically. The only person who has been there for awhile are Doug and Saad, who are both not in manager positions. But they are some great people. Besides that, I have always had issues with the gym in-terms of membership issue and management. When I first got there, Adam (who was assistant manager at the time. DID NOT inform me of the fact that you can cancel the membership within THREE days of having it. So I was forced to pay up in a time I could not. Jeff the regional manager or whatever seems to be a stuck-up, snobby, egotistical salesmen when you first meet him, but when you actually get to know him and see him everyday, HE IS EXACTLY THAT. Flashy cars, always wearing jordan. Yet, the gym functions like garbage. If you need any help with your membership, good luck. They do not tell you that you need a 30-day notice/letter to either freeze or cancel your membership. It genuinely feels like the management is only there to get memberships and nothing else. I had to talk to Jose, one of the managers currently, and he did not tell me that you need to write a letter 30 days prior to wanting an account frozen. Back in 2022 when I first came, A LETTER WAS NOT NEEDED TO DO THAT! Now personal training is another thing. Now I am conflicted about this topic, as everyone has different goals. But for me, I had a bad time until I met Saad. I had three trainers over a year while i was there, and the first two trainers I had were terrible. But, Saad is actually a great trainer. If you genuinely think you need personal training, ONLY get it if Saad is your training. Keep in mind, THEY HIRE ANYONE TO BE A PERSONAL TRAINER. They promise you a meal plan, pictures, and to keep in touch for your goals. But even tho I was only 1 time a week, i never got that.. once. They also promise you free personal training. I PROMISE YOU it is not free. When you sign up you get a certain amount of sessions free. for me i got 7 free sessions. I never got to use them. Also they automatically have your PT set for AUTO-RENEWAL. I had an issue with that because when I thought I was done, I kept getting charged! and then they told me that I had to submit that letter that I mentioned earlier. Jeffs daughter at the time was management, and she actually canceled the next 30 days of payments for me which was very nice of her because since i submitted the letter late, I would have had to pay 70x4 because of that. But guess what.. SHE'S GONE! Now I will admit, the gym itself is not the worst. Basketball court, Turf, and a little Sauna at the Mount Clemens location. The Saint Claire Shores locations has Newer equipment and turf, plus it is 24/7. I have never been to the Fraser location. So if you get the membership at $100 up-front and $30 a month, the gyms are never busy (wonder why) and you get access to all 3 locations, I will give it that little praise. BUT AGAIN that is if you get it for that price and you have no intent to 1.) Move away. 2.) Get PT. and 3.) Cancel or Freeze your account. Because the employees have no idea how to help you when stuff hits the fan and you need to freeze your account or help you in time of financial struggle. To sum it up. Only come if you do not need PT and plan to stay for 2 years. Management is always leaving, you will have issues. Sarah, who is there Customer Support right now, is a REALL piece of work. Basically tried to gaslight me into thinking that the reason all of my issues are happening are MY FAULT and that I should have read the agreement. Can we all be human here? I was 18 and naive when I first came here. WHY WOULD I REMEMBER TO READ THE AGREEMENT 2 YEARS LATER WHEN I NEEDED HELP WITH FREEZING MY ACCOUNT? She has to go. I left this review on google which has a character limit. reach out to my email if you any questions and I will answer all of them joshdabestg@gmail.com !!! read more

Worked with me on my membership payment and were polite. They pushed me past my limits. I would recommend them to anyone.

Horrible gym!! I have been a member for over 10 years. The Equipment is old and outdated not mention falling apart. They charge outrageous start up fee's claiming it is to pay the trainers. When you tell them you don't want a trainer and have been training yourself for years they tell you that you can gift the sessions. They went from 3 locations down to one. Also the hours are ridiculous they close at 7pm on Friday & 5pm on Saturday and Sunday, so if you work weekends and want to go to the gym forget it. What gym closes at 5pm on weekends? This gym used to be a thriving and busy. I'd say the new owners have ruined it. I think they should sell this location to champion as well and cut their losses. Between the hours and broken ran down equipment and the cost of memberships it's only a matter of time before they go under. I used to love this gym not anymore. My contract ending in June can't come quick enough. I'm better off going to planet next door. read more

BEWARE! This place is a total scam and all they do is lie. They can't keep staff or show up for appointments and the equipment is always breaking. It's an unclean and bad environment overall! read more

This place will talk you into a membership, an expensive one at that. Not to mention annual fees and they WILL NOT let you cancel even after contract expiration. They will continue to hit your bank account until you file fraudulent charges on your bank account. Their trainers are a joke as well. This place is a Joke. SCAM SCAM SCAM. Do not give these people your business. read more

Absolutely the worst ran business! Do not go here! The employees are rude, they harass you, and can't tell the truth!

TERRIBLE. First they pressure you into signing up for a trainer that will cost you the same as a car note each month on top of their membership fee. there's an additional fee per month if you want to bring one singular guest. you can only cancel by medical reason or if you prove to be moving in a location they aren't and when you go to cancel conveniently nobody will answer your call or be at the desks to assist you. and when they suspend your account along with fire the person who you were contracted to train with they will STILL try to send your account to collections for the full year amount. all for a gym i watched someone have a heart attack and die inside of during one of their training sessions, has no pool, and had construction going on during operating hours. read more

DO NOT BUY MEMBERSHIP AT THIS GYM. They are nice until they sign you in, but try to cancel the membership. I wrote a cancellation letter back in January, met with Ava, made countless calls, and I am yet to see a refund. They keep changing me every month. YOU HAVE BEEN WARNED! read more

I enjoy going to one of the other Mac locations but this location is on my way to work so I often will stop in to use a machine and get my cardio in before I go and take care of others. I love the staff and how clean they keep it here and my personal trainer is fantastic. He started out at this location and moved to mine and I am so glad we have him. He is made a true difference in my fitness life. I cannot say enough good things about Mac gym read more

Terrible gym.... All they want is access to your money... Trainers are NOT certified... Management puts fake reviews online to raise their rating.. A one-time employee is only giving excellent free advice... read more

I would avoid this place at all costs if you are looking for a welcoming environment for people of all sizes. If you are looking for an establishment that automatically assumes you are unhealthy if you have a few extra pounds, then by all means support an establishment that body shames people for not looking a certain way. I would steer clear of this place and support a different business that is more inclusive and accepting. read more

This gym does not allow you to cancel after signing the contract unless you die, move more than 35 miles away or become disabled. They give you a hard time about canceling and ultimately say they are unable to do so. We never used the gym and gave them hundreds of dollars now facing collection because the agreement didnt allow us to cancel. MAKE SURE YOU READ YOUR AGREEMENT. Lesson learned on our part. Avoid this place unless you are okay paying $50 per month for two years consistent. read more

Macomb Athletic Club - Gyms Near Me - Mount Clemens, Michigan

I come here because it's convenient. Not because it's a great place. This place is in dire need of an update. I wish I would have asked more questions and received a complete tour of this place instead of being sold on alleged renovations of things. The women's locker room is the worst as you can see from my pictures they are almost always this gross. Not many of the lockers work properly and there is almost always a shower out of commission. The handicap shower is the largest and always the dirtiest. The staff is rarely friendly with the exception of the lady that tends to the children's center. I've been hesitant to write a review since I work out here and was afraid of what may happen. They have started getting new equipment and adding some decor to the front but that is expected since PF is moving in next door. They should have focused on equipment and locker rooms prior to the competition moving in next door. I've tried canceling twice once the gentleman made me feel like if I did he would sue me. The second time was a young lady who I've seen before albeit not a welcoming customer service rep but she was professional. Disclaimer: Last year I would come 4-5 times a week like clock work. This year due to unforeseen personal events I don't come as regularly. I have been on and off this year but the all of the above remains true. I'm happy to pay the cancelation fee and taking my business to a cleaner more equipped facility. read more

everyone at mac gym, doesn't matter the location you decide to go too, they will show you the upmost respect and help you out to strive for you goals in life. I've went to mac gym for about a year now and I have nothing but positive things to say. the weights are all nice and they go up in weight that most gyms will never do, I see them washing there equipment and the locker rooms almost non stop. Mark one of the employees there helped me out tremendously we sat down for about 30 minutes trying to figure somethings out with my memebership, mark and everyone else here will give you there upmost respect and will listen to everything you need to say to them. read more

READ YOUR CONTRACT CAREFULLY BEFORE SIGNING! Went in last October and wanted only the free 7 day trial. They gave me the hard sell, including having the owner "coincidentally" stop by at 8pm after I still didn't want to sign up. Owner joined us, we negotiated what the fees would be, I told them I didn't want to waste money on something I'm not going to use so we agreed on a 6 month term with a few hundred down and monthly fees. Went to cancel in May, and they refused are threatening to come after me. Turns out, they deliberately made it a 12 month contract and that is what was emailed to me. They won't return phone calls, etc. Terrible way to conduct business!!!!! TOTAL SCAM! read more

The absolute WORST gym ever. They will keep you under contract and will not let you out. Do not make the same mistake my friend and I made of joining this gym. Please do not go here!!!!!!!!!!!!! read more

For a business that spews their support for first responders and military; they do not hold true to this in any sense. With covid striking hard in hospitals, I had to move to a distant city for my profession. In light of this, I was held to the strict contract by this gym with no consideration from Gary and was unable to leave the gym. In addition to this, I was treated poorly by this individual. With a lack of consideration and mutual respect, I cannot recommend this gym to anyone. Please stay away from this place and "read the fine print" before signing your contract. read more

All the staff have huge hearts and lots of energy. They notice and make you feel special and comfortable. Very homey club to better yourself :) Love it here read more

tricky, gym I went into inquire about a gym membership. The receptionist signed me up for a gym membership. I Explain that I was already with the Planet Fitness, which was excellent gym . Mac gym receptionist in Mount Clemens basically con me into a gym membership I have a non -commitment membership with Planet Fitness paying 24 dollars a month already Now Mac causing me $50 a month $69 yearly renewal to their gym ! even though I was Con into a contract keep in mind I have never been to the gym but one time I saw what was going on . I immediately made a appointment with the gym and asked them to please cancel this membership because I would not be coming to the gym no he told me I was trapped in, so I paid 400 so far for a membership that I do not use I have my credit destroy! all I was trying to do was sign my son up for a free program that was offered by his school and I was tricked into a whole membership by this gym . the daughter of the owner set down with me and reduced the membership to $35 in February I have yet to receive that reduction on my bill so I am stuck paying for a gym membership getting my credit destroyed by this gym ! I would not advise anyone to go to this gym especially the one located in Mount Clemens, Michigan. They are con and scammers! read more

This gym is disgusting. The facility is fine, it's typical gym. However, Adam the manager and Gary the "salesman" are a whole new level of scum. I'm writing this review on behalf of my brother who was taken advantage of by these two. It's important to note, my brother has severe social anxiety and isn't good at sticking up for himself. He went into this gym just to check it out (after being coached by his mother to not sign for anything), and was pressured so hard by Gary that he, unbeknownst to him, signed up for 2 YEARS. I'm sure Gary could feel an easy target, most con artists do, but the worst part is my brother went back the next day and tried to get back out of the contract and Gary said "Sorry, there's nothing we can do," despite the fact that the contract stipulates anyone can back out of the contract within 3 days (which my brother should have known, but of course, wasn't relayed to him in the beginning and is in the smallest size font possible.) Of course my brother should have been more aware of what he was signing, but I'm sure everyone knows someone they can imagine falling prey in this situation. My mother, the saint that she is, tried to fix this for her son. However, after multiple calls pleading these two "entrepreneurs" to release my brother from the contract, gave her the typical run-around and at the end, blatantly LIED and said "we have notes you have called here before, (my brother) seems to really enjoy it here, etc." So, I implore any would-be gym goer here, DO NOT GO HERE. It is a classic example of a gym run by morally compromised staff that will take advantage of unassuming people for money. I mean, in a world of Covid, War, and inflation, how can people be so sick to one another? TL;DR: Nice facility, morally bankrupt staff, classic hard-to-leave contract. read more

I walked in to see what was offered. The young man insisted he could not even talk to me unless I was logged into their computer. I repeatedly told him I did not want my information put into the computer until I was sure I wanted to join. I get a free membership to this place through my insurance and wanted to see what equipment he had. He would not let me look at the equipment without putting my information into computer. These are tactics that are used at high pressure scam gyms read more

Hours are kind of whack, only open till 7pm and 5pm on Sundays. Place is good to workout but there always some drama with the staff, the management needs to have a complete overhaul. Personal trainers leave every 4 months so signing up for a year is not fun. read more

I went to this gym while I lived in detroit over the summer and it was nothing but a scam. they were trying to market it as a high fitness gym open to all and they had nice equipment, however they don't seem to care about their customers at all. the entire time I worked out there they told me I could freeze my account when I went back to school and I could cancel my account at anytime but they really just want your money. they continued to charge my account when I left for school after freezing the account and would not let me out of my membership until I threatened to get a lawyet. they also illegal signed my contract for me with out my knowledge. I didn't even get to see the contract until I went into talk to them about the odd changes and they basically told me it was my fault for giving them the authority to sign for me which I never did. so the moral of the story the people at planet fitness next door are much more helpful. Do not go to this gym they will scam you and are very unwilling to let people cancel their account. they also put an auto renewal on all accounts without informing you. p.s. they know their contracts will not hold up in court (fine print) hens why they let me out of my membership and talking with my lawyer. Also after reading the rest of these comments how do you sleep at night? read more

Less than one star! They bullied me into a membership when I JUST had a baby and Gary will not let me cancel my membership and Its during Covid and I am not working and I can't afford it. They have made me go negative multiple times in my bank account and they don't return calls. I've had numerous people call to try to help me. And the girl who got me to get a membership even quit because how things are run there. Completely unprofessional. I have not used this gym one time and I'm being charged for something I didn't want and I wasn't aware of the contract ! read more