Very rude owner and extremely basic and poorly laid out facility with machines that just don't feel smooth when using them. Missing basic equipment that every gym I've ever been to has. They staff the gym at hours that are tough for people with 9-6 jobs. I had a 2 month membership while I was in town and I wasn't able to make it in to return my card before my membership expired. I sent the following message to the owner and received the following response: "Good afternoon, I leave the state tomorrow and need to return my access card to receive a refund. I called the phone number and wasn't given any options besides needing to come in when the staff is working. The staff hours are not ideal for anyone with a 9-6 job and the only time I can make it in will be this evening. I do not have access to the door since my membership expired yesterday. What solutions do I have since I will no longer be in Oregon as of this evening? It would be ideal to have a drop box or a way to let someone in for the sake of returning the card. Please help me with facilitating this. Thank you" Response from owner: "Please note that, should you return to Hood River in the future, we ask that you take your business elsewhere as our club is not the right fit for your needs." How rude and unprofessional. The owner could have responded with a solution other than visiting during staffed hours such as mailing the card or another option but I was met with that response. Since I was leaving the state, I stopped by the gym my last evening and had someone let me in to drop the card off since I was given no other options and didn't want to be charged for the access card. read more

I had a very disappointing experience at this gym. I brought my sister with me because she was interested in joining and wanted to get a day pass. Before I even had a chance to put on my indoor shoes (a policy I found unusual), we were told my sister couldn't work out or even sit on the benches while I worked out. We were only there for about 4-5 minutes and never even got past the front desk (we arrived at 4:03PM and staffed time had ended at 4PM, though I thought we were still within staffed hours). I was later charged a $20 fee because my sister entered with me. While I understand the gym has rules, this felt unnecessary and unfair from my perspective. Because of the way the situation was handled, and the fee applied, I decided to cancel my membership. In my opinion, I would not recommend this gym, as my experience left me feeling unwelcome and disappointed. read more

Shocked by the hospitality here. It's not there. I would highly recommend going to a gym that truly cares.

Clean, has everything you need, layout is strategic to not feel overwhelming and there's a separate studio room for floor exercises - Plenty of weights to where even if the gym is busier you'll likely still be able to find what you need. I heard that this place used to be a pretty dirty and people would loiter but since the new owner came in it's been a complete 180° - I hadn't come to this gym prior to new management but since I joined a few months ago it's been really clean and the manager is there constantly and is super warm and welcoming, always busy picking things up and cleaning, etc. The price is also great and you have access to all Snap Fitness gyms in the US. I was able to go to the Snap gym in Boulder City when I was visiting Vegas! read more

Snap Fitness - Barbells and more free weights, plates, machines. This is the other side in the main room. 2 bathrooms and one with a shower. - Gyms Near Me - Hood River, Oregon

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I've been to gyms all over the world. This snap fitness is hands down the best gym for its size! it's clean, very well thought out and well managed. It is obvious the staff and owners care tremendously about it and the members. if you're looking for an old basic dirty gym, take your pick! They are everywhere. If you want something great where rules matter and your health and safety is a priority, look no further. The equipment is good and well-maintained. The fitness classes seem popular and appreciated. Happy to call this my home-town gym! read more

I bought a day pass here while visiting HR, did that because the gorge was too wet for mountain biking. The folks were nice and I got in a good workout...would happily do it again on a future trip. read more

Snap is a great gym at a fair price. Dianna took over management recently and has been making steady improvements over the past few months. It's one of the cleanest gyms I've been to. There is a good mix of equipment whether you like machines, free weights, or functional training, and I hear some new equipment is on the way soon. IMO, considering the value you get for the price you pay, it's the best option in town. read more

the lady at the desk was a Kare. very rude to me and my wife and had been rude to my wife before while in the gym. very disruptive while working out and when me and my wife walked in she didn't listen to us and kept saying we had to swipe our card 2ce. I never carry my card and my wife always has hers. not driving back home 30mins away to get my card to swipe it. read more

I have been a member prior to COVID and am thankful that I rejoined. The new owner Dianna has really made a positive impact to this space and created a great environment for gym goers! She's been doing long-needed updates inside and is looking to expand into a new space to open things up! I love going in and am always welcomed by her or other members. I'd recommend this to anyone who is looking yo get back into things, wanting to start out, or looking to keep up their hard work. With all of the updates, new equipment, added classes, and more to come I feel like I have found a non-intimidating space. Check out what's happening and know that this is a positive, welcoming place for all! read more

Excellent gym. Friendly and accommodating staff. The manager greets everyone by name and feels very welcoming. Facility is exceptionally clean and gym equipment is well maintained. read more

I can't say enough about this gym! Beautiful, new equipment. Amazingly equipped from cardio and weight machines to free weights, bands and TRX. Fab workout rooms. Excellent spin and weights classes with wonderful instructors. The owner is so professional, knowledgeable and kind. Awesome is an understatement! read more

There have been immense changes to this gym in the past few months due to new management. I've been a member here for the past two years and I'm highly appreciative for these changes. Diana is a really good manager. She's kind, honest, understanding, and makes this facility feel safe. This snap wouldn't be where it is today if it weren't for her constant maintenance and consideration for the members here. I love coming here it's a very good and calm environment. Highly recommended. read more

ITS A TRAP! DO NOT SIGN UP WITH THIS GYM! I worked out there for 3 month and its a basic gym. has what I needed so no problem trhere. My problem is I moved 4 months ago and I am still getting billed. For several weeks I have been emailing corporate and calling the # to get it to stop. I've spoken with 2 people . Sarah said she would get back with me. She also said there was a new manager who could help me. NOONE has! I got billed again on the 23rd. I have been billed almost 200$ over the last 4 months since I cancelled IN PERSON BEFORE I LEFT TOWN with the last so called Manager. He's no longer there by the way and these new people are giving me the run around and stealing my money every month on the 23rd. Please be for warned and DO NOT SIGN UP WITH THIS GYM read more

The franchise seems to be branded for the average person that's looking for a no frills kind of gym. Go in anytime for a low monthly fee. I'm fine with this and feel that it's a good value for what you get. My issues are with the overall cleanliness of the place. It needs a deep clean through out. The mats are filthy when wiped with paper towels before using them. I would like to see the owners spend a little more money and have a cleaning grew come in once in a while. The cost up front will save them in the long term. read more

This is the worst customer service experience I have ever had. I signed up for snap fitness online. The club hours on the website say they are staffed from 9am to 5pm Monday through Friday, but No one is supposed to be there this month until the 12th of October, so I am going nearly two weeks without access to the facility, with no one to contact, that means that there are no staff cleaning anything. That means that there are no staff monitoring masks or social distancing or any other of the recommendations by the state for these businesses. I want my money back! read more

This place is terrible -- among the worst gyms I've been to in the world. I don't want to waste time writing a thorough review of how bad the facilities, customer service, and pricing are. Avoid at all costs. read more

Terrible terrible terrible! Don't waste your time, your better off spending more money for a gym that has properly working machines, tentative staff, and somewhere you can feel safe as a woman after dark. They charge their members a upgrade fee once year that went to them renovating the space but kept the same broken beat up equipment that malfunctions and is unsafe.!There's more than enough men just hanging out there at night who are not working out but rather trying to stare or pick up women, it doesn't feel safe or comfortable at all. Management doesn't care. The shower is disgusting and hardly cleaned, shower curtain has mold, avoid!! read more

Fantastic staff, lots of on demand fitness classes and not overly crowded!

This Snap Fitness has awesome and friendly staff that will help you the minute you walk through the door. Membership is affordable and you don't have to sign a long term contract to access the best rates. I can't attest to other yelp reviewer's experiences in the past, but these days you won't find a better club in Hood River. read more

New to Hood River, I was worried about finding a Zumba class, but I found one I love! Rossy makes the class so much fun with her high energy and great tunes! She makes it easy to adapt to your fitness level, and everyone in the class and at Snap Fitness is so friendly and welcoming. read more

Great club with friendly staff and lots of new equipment. Best of all - it's open 24 hours everyday of the week.