Like so many others, I've had terrible experiences with the owner. First of all, and again like so many others, the owner/staff will not accommodate your schedule *at all*. You need to accommodate theirs. If you ask if it is possible to meet at a certain time, you get a rote answer "we are available during scheduled hours...blah, blah, blah...". Customer service simply does not exist in these people's minds. Then, as others have said, when I tried to cancel my membership I spoke to one of the staff, did what he told me to (signed something he gave me) then watched him plop the thing I signed onto a not-so-orderly desk after he only half paid attention to me throughout the entire interaction. Months later, when I continued to be billed I was told that I had not cancelled correctly even though I had followed what one of the staff told me to do and signed what one of the staff told me to sign. Not only was the owner not showing any customer service ethic whatsoever, he was shockingly rude and aggressive throughout my communications with him. I was really quite perplexed as I simply don't find myself in this kind of situation...ever. Now, seeing other people's reviews I've seen the light that there was nothing I could have done differently to hope for better treatment from the owner. He's really just a clueless, nasty individual. read more

I have been trying to cancel for over three months with no response. Over ten emails. They keep taking money out of my account. I reported them to my bank. Stay away from this dirty broken down sorry excuse for a gym. Also the neighborhood is super shady. Stay away. read more

So far so good. I go here often everything you need is here treadmills, a stairmaster, a row machine, elipticals, bikes, your dumbells, machines, and bar weights, mats, medicine balls... They need at least 2 working stairmasters! The stairmaster there seems old and it doesn't speed up right it'll alter your work out but i go up to a jogging pace on there. At least 14 and up. If you're not going that fast it's fine. I don't like the music, there's no showers and no soap in the women's restroom. Also a steam room would be great. I'm used to the big 24 hour fitness, Fitness connection and Planet fitness in the South with those amenities. read more

I went to this establishment on 1/12/15 for the first time. The door was out of order and it was freezing outside. I called the phone number posted on the door to see if, perhaps, someone could buzz me in...or something. Again, first time here. The owner was antagonistic and rude from the beginning of the conversation. He told me he couldn't get in to his own gym if HE wanted to. That not all cards were affected and that I should have checked the website before coming. When I stated that I felt he was being rude and this didn't give me a good feeling to continue past my trial membership. I was frustrated, so asked to speak to the manager or owner. He simply responded, "I'm the FUCKING CEO AND THE FUCKING OWNER and I don't need your FUCKING business" WOW.....SERIOUSLY. Don't gyms need members??? Fine, you've got it. I will never go to a Snap Fitness again and will tell this story for a very long time!!! read more

This gym would be extremely convenient for me, however I have unfortunately had a very bad interaction with the owner. 1.) During my trial period, my key card did not work. 2.) I wanted to know hours over the xmas holiday. I called in and the owner was extremely snippy. I understand not wanting to be disturbed on xmas, however I expected a pre-recorded message indicating hours. If someone doesn't want to talk then they shouldn't pick up the phone. 3.) After I negatively reviewed the facility, I have had a slew of emails with the owner. I WANT to like this facility, however the owner has done nothing to productively address my issues. I'd happily pay and post good reviews if this gym provided a positive experience, but it has been a wet towel in working out. read more

I've had nothing but great experiences at 46th street snap fitness. The owner Brian is an amazing down to earth dude who has so much knowledge about fitness, health, and running his business. I think that was the most important thing for me when choosing a club. He truly cares about his members and facilities. He goes the extra distance and is constantly upgrading machines, the facilities + offering free classes! The rates are great and worth a membership if you live in the area. Try it and you'll see! read more

The guy that runs this place (Brian) is a crook! Set me up with a deal for the first 3 months and then charged me through the roof. Then I got charged for a "club enhancement fee" that I was told was automatic and mandatory for all clubs (which I found out was a lie) I called to cancel and was told I had to come in during the limited time he was there. When I finally was able to make it there I was told by Brian himself that cancellations are down electronically through email. Miffed, I sent the email only to have it come back I delivered... I guess I'm either stuck with this crappy membership or I have to cancel my card:( this place sucks and Brian is a jerk. Stay away! read more

My primary membership is at a different Snap near my work, but this Snap is close to home and I started using it on the weekends. There is plenty of equipment at this gym. However, there is no Wifi, no drinking fountain, and the ventilation is so poor that the gym typically feels slightly warm, sticky and has a slight smell to it most of the time. The ventilation issue carries into the bathrooms. Though the bathrooms are clean, they do smell. Also, in my few months of going to this location, the front door card scanner has been broken on multiple occasions (lucky there was always a member willing to let me in). As of today I've decided I would rather drive a little further and go to the Snap on Snelling in St. Paul on the weekends. read more

I will confirm what others have said about this gym Snap Fitness on 46th street. Manipulative owner who does not respect his customers. I bought one year membership for 100 dollars cash. No intention of ongoing membership, but thought "good deal for a year's time". About three months after this I start getting emails about a 35 dollar enhancement fee everyone had to pay. I thought this must not relate to me, as I had not signed up for a revolving membership, only short term, paid in full. I then got an email that Brian was cancelling any one who did not pay the 35 dollars. This became a real merry go round trying to get him to understand this was not the deal I paid for and had I expected to pay 135 for the year, likely I would have passed on it, as I really did not even use this gym much. (my second gym), so it would not have been worth that for me, thus NO SELL. He insisted that I had to pay the 35 dollars to have use of the gym despite my already paying him in full with no contract stipulations that there could be additional fees. I was trying to find a time to pay him the 35 dollars preferring to send him a check and not use credit card after reading folks here had been repeatedly charged despite their cancelling memberships. I did not want additional problems with this. He then let me know they do not take checks and that if I did not get him the 35 dollars within that day he was cancelling my membership for good. I did not see this email for 24 hours. To make a tedious long story short, he said he had terminated my membership. Clearly he could take no responsibility or understand from customer point of view that someone buying a membership on a "deal", paying in full at the time with no contract would not assume they would be charged another 35 dollar "enhancement fee" in a few months with card deactivated when they did not pay, assuming all was good. Then putting it on the customer that their concerns and caution in providing a credit card for the 35 dollars was "too complicated" thus cancelling the membership. Pain in the ass. FIND YOURSELF ANOTHER "DEAL" if you want a gym. If you cannot trust the business you are doing business with, and they have track record of bad business practices, ripping people off, considering your concerns a "hassle" for them, then there are better deals. I went to the gym one time and paid 100 dollars cash for that. And a gym that is always running "deals"? They aren't deals. he is roping you in, so you cannot get out or like me, terminate the membership when he wants to charge you more for something in a few months and basically holds your membership "hostage" by deactivating the card unitil you pay it. So my choice was lose the 100 dollars or pay 35 dollars more to use the original membership I had paid for on this "DEAL". AVOID BRIAN AND HIS CLUB. There are lots of other clubs in this area and you can get great equipment as well as good service with clear conditions that do not change after you already signed a contract that did not include "enhancement fees'" added. read more

I have been a member here for over a year and in October I decided to move on (even though it is extremely close to my home). For most of my membership I had a "meh" attitude about this place, which I could go on and on why but will spare you because they are strictly opinions. I will however caution anyone doing business with these folks and I will tell you why. For my reasons, I decided to move on to greener pastures (larger facility, helpful workers and updated exercise equipment etc.) in October and called to notify the owner that I needed to cancel my membership and wanted to know "how to do so." After a few voice mails, I finally got hold of a woman who told me I needed to speak with the owner "Brian". I called Brian and notified him I needed to cancel but never heard anything back from him. I ended up leaving a final voice mail with both the club voice mail and Brian's voice mail stating that "this message is my cancellation notice, if I need to do anything else, please let me know, however if I don't hear back, I consider my account canceled." Needless to say I never heard back from anyone and was charged the following month. I immediately called the owner and explained how disappointed I was. He apologized to me, took down all of my info. and told me he would take care of everything. Guess what, December rolls around and same deal, I've now been charged twice after canceling my membership. I called the owner Brian and let him know I was not very happy on his voice mail. He called me back a half hour later, called me an a**hole, told me I was S.O.L. because I never filled out a special cancellation form and hung up on me. This is the type of person you are doing business with when you sign up for membership to this establishment. Instead of taking care of his customer and doing the "right thing" I now have to resort to taking him to small-claims court to try to re-coup two months of membership charges erroneously charged from my account (who knows, maybe next month it will be three months). Buyer beware I guess. read more

This might be the most horribly ran gym I've even been a member of. I was enticed to this place because of the close proximity to my home and the low, advertised rate. Additionally, my health insurance, Medica, stated they would reimburse me $20 if I worked out there at least 12 times a month. For 3 months, I worked out 20 times or more, consecutively. The owner stated that he submitted my insurance and processed the reimbursement form that I filled out. 3 months later, after contacting Medica, this turned out to be a lie. Many of the clients that work out at this gym are meat headed jerks who disrespect other members, just like the owner does. This is a great gym if you have a low IQ, like to slam weights, and creepily gawk at women. Machines are rarely cleaned and the space is too small. read more

I have been going to this gym on and off for 2 years. Lately theres dogs running around and the people who work there blasting music so loud you cant even hear your own thoughts. Im trying to cancel my membership but im getting the run around. This place isnt worth the money or the hassle read more

First of, I rarely write reviews on here, but I literally just called in at 7:30pm asking if I could come in and start my free trial as I live in the area. Brian (the owner) was a bit condescending on the phone - overlooked that. He said come on in, if you're here by 8pm, we'll get ya signed up for the free trial. I dropped everything, dressed in my workout clothes and within 4 minutes I was out the door. I then proceeded to drive the very short distance to the gym and got there and found parking at 7:43pm, walk up...door's locked. The guy at the front counter looks at me pulling on the door, walks behind the counter to put something away then walks away. This sucks because it'd be super convenient for me after work. I guess they don't want potential customers. read more

I started going to the 46th St Snap Fitness 4 years ago. The owner, Brian, is awesome. Very friendly and accommodating. The trainers are also great, and the members are also friendly and welcoming. It's a very diverse gym and welcoming of all people. I love going there and seeing many of my neighbors there. Its a small gym that has good equipment, is clean and always open. Plus it's affordable with NO contract! That was important for me. I hate being locked into a contract so I'm happy. Overall I think it's a great gym, and so does my boyfriend who also goes there. read more

I would caution anyone against joining this gym. I canceled my membership in April, and I continued to be billed for 6 months. I notified the owner, but he continued to bill me anyway. I finally had to go through Snap Fitness Corporate to get my account closed, and I had to put a stop payment in place with my bank. If I had not taken those actions, I would still be paying now, as the owner refuses to respond to my emails and voicemails. Even though I'm no longer being billed, I will probably never be refunded for the 6 months I paid for after cancelling. Brian basically stole almost $200 from me. I am shocked that this gym is still in business. read more

THE WORST gym I have ever been to. I was told I got a free week, so I didn't get a key fob but I was also told someone would be there to let me in. No one was ever there. So I made a deal with the trainer over the phone that if I came in and got a key fob I could still get the rest of the week for free and would be charged after my free week. The next day, I get a call from the owner telling me I stole his property and that he was going to call the cops if I didn't return the key fob that day...I never actually met the owner. And I never actually got to work out at this gym. I work in customer service...and I didn't think a small business would ever have that poor of customer service and still be up and running. I'll never come back and I'm surprised he still had the balls to keep me on the email list asking me to write a review. You fucking suck, guy. read more

I'm reviewing based on my experience, which in no way reflects or correlates with the scathing reviews on here. (It seems a like most of these reviews are actually calling attention to a poorly worded or mis-advertised marketing attempt, and do not talk about the facilities much, if at all.) And really, what do the owner's political beliefs have to do with a) my daily workout or b) his right to make a living? To help you decide on becoming a member, Here's an overview of what it's like inside: Clean: does not "smell" in any way- not like BO, not like cleaner, no other weird smell. If anything, just like fresh rubber. Bathroom has always functioned as needed, never noticed it being dirty, full of garbage, or any other deathly offensive issue. Mats do not have any odor. Honestly, it's a gym- what gets so messy about working out? Sweat dries, surfaces are wipeable, hopefully nobody puked on the stair master bc that might be hard to clean. Compact: not cramped. The mat & mirrored area is about 20'x 20' and all equipment (mostly benches) in this area can be moved around to your liking. I have always had ample room to stretch, do yoga, HIIT circuits, practice handstands, use free weights and stability balls, etc. Accessible: open 24 hours, and in my experience is not busy any time of day, especially late at night. I haven't been on every day at every time, but have hit most time slots in my 6 months as a member and never saw more than 4-6 other people. My favorite as a night owl is having the whole place to myself after midnight! Private gym! The neighborhood is "colorful" as it's not a high-income part of town, but that's not the gym's fault and it shouldn't affect gym-goers (did I mention I work out in the middle of the night by myself? It's FINE!) DIY everything: move stuff around, watch the tv channel of your choosing, turn up the volume, use your favorite machines, practice moves in the mirror, try new equipment and weights, catch up on celebrity gossip from the magazine section; you're responsible for your experience, which I love. *obviously it's important to be respectful of others' workouts when you're not alone. Quick take- for $40/month, if you're self-suffficient and self-motivated, it's fucking perfect. If you want a spa, shower, 24/7 customer service, a maid, or a personal trainer, you will have to pay for that elsewhere. read more

I had to edit my review from 5 months ago. This is my new one. Problems: - Is close to a bus stop which in the summer attracts loiterers. I've been cat-called several times since the summer began. - I had a question about billing and the owner would not email me back but called incessantly (harassment). The same happened then I gave the gym a moderately low review. - The owner said that the yearly gym improvement fee was for pre-pay clients only but billed everyone. - Finally I had to update my billing info but could not do so online even though there was a link of the email showing that my card was declined. Owner repeatedly told me to call him so I did only to learn that he'd only talk to me or update billing info during the extremely limited office hours. - The gym is obnoxiously cramped and hot. -Impossible to get the machines you want during peak hours (as in between 3-6). -There is currently no way to view your member info online due to "an extended hardware update". - Online resources are not included in your membership - Low-tech overall - So freaked out by the owner I am actually avoiding him The good: -conveniently on a bus line -fairly clean - respectful members - good coaches (3-Click) Conclusion: for the same price you can join a vastly superior gym just down the road. read more

I have been going to this gym for about 18 months and I could not be happier. Brian runs a clean no frills gym. I have never had a problem with access or use of machines and you can't beat the price. Try the LA fitness in richfield and you will avoid the big gyms and their dumbfuck personal trainers great gym Semper Fi read more

If I could give gym owner​, Brian Barthel, and this location, less than zero stars, believe me, I would. I had to call cops to file harassment report on the ​owner of this place, Brian Barthel. This owner is completely unprofessional and he apparently doesn't understand the meaning of "leave me alone or I will call the cops!" One of my worse business experiences ever! I would completely recommend​ going anywhere, but this or any Snap Fitness - but especially this location​​n. The Snap Fitness corporate office is no better as it apparently enables and encourages this kind of behavior of their francise owners. They care about no one and all they want are more and more memberships. These people are not in the gym business, they are in the business of selling memberships! This is what sustains this loaction and this company. And sure, on the surface, I don't have a problem with that, but when they drive business so hard and at all cost, and to the point that it discards customer needs, you're simply a horrible and greedy business! I have never come across such an unprofessional environment. An environment that treats customers so poorly and even worse, witnessing this owner act like a 5-year old troll once things didn't go his way. Maybe I should have dealt with the "Shop Dog" as I'm sure I would have received a more professional response from him! At any rate, pictures can tell 1000 words and the email below shows how I had to respond to this guy - by the way, he ignored this and kept coming at me! The other is an email that went to the corporate office to inform them of the circumstances and their franchise owner - I'm still waiting for someone to get back to me! read more

I absolutely HATE this gym. I got my membership through a Groupon. This gym almost always smells sour. The machines are run down and dirty and there is very little to choose from here. If you go on a busy day expecting to get in a run good luck. The owner was very preoccupied when I arrived to get my key. Quick to write down my credit card number and send me on my way. I didn't get any explanation of rules or even a tour. Which wouldn't of been a big deal anyways because the place is so small you can see every corner of it from the entrance. For the price... I suppose you get what you pay for. read more

I joined Snap so I could meet a friend over winter and we could talk and walk on the treadmill. I cancelled my membership in August, following the paperwork rules Brian gave me. Got charged in September. Contacted Brian for a refund. He asked for an address to send a refund check. No check. Got charged for October. Sent an email with the background/complaint info to Snap headquarters - no response. I'm contacting Better Business Bureau next. DON'T JOIN, you'll have to fight to get out. read more

I've been a Snap Fitness member at 46th Street in Minneapolis for about 10 months. I recently cancelled my membership because of an injury. I was told to turn in my card last month and now I've been charged an additional for an additional month. So basically I've paid for 2 months of service that I wasn't able to use. Even so, I still had my membership for 2 months during my injury. I think this is horrible business. Watch out for this place! Good place to work out, but horrible business management! read more

I went to Snap Fitness at 46th St. for the first time using a free trial membership after years at another larger club in the area. I was very disappointed. There are only a few cardio machines besides treadmills, only a handful of weight machines, and only one set of free weights. The space is very small and it feels awkward to be in such close proximity to others while working out. There's not a lot of variety available, and I can see myself getting bored and unmotivated very quickly. The price is great, but it doesn't seem like a realistic place to be a member if you are seriously interested in long-term physical fitness. I will not be joining when my trial membership expires. After reading other reviews I hope I don't have any trouble with discontinuing the trial! read more

WORST OWNER EVER!!! I am new to the area and wanted to join this gym because it is so convenient and close to me. I went online and signed up and received a coupon to print and bring during "staffing hours" to redeem it and enroll in a membership where I get 3 months for $99. First I called during the week, to confirm that somebody would be there on the weekend for me to enroll. I spoke to the owner, Brian, who said I can come on the weekend during staffing hours. I went on the following Saturday at 2:45 PM (staffing hours are listed on Saturdays as being from 1:00 - 4:00 PM), and nobody was at the desk to help me. I asked one of the guys that was working out, and he told me the owner just left and he didn't know if he was coming back. I called the owner, and got an answering machine, so I left a message that I was there to sign up and pay for a membership. I waited and waited, and got no call back, so I sent an sms letting the owner know I was still waiting for someone to help me and that I made a special trip there. No answer. I finally left another voicemail letting the owner know I waited a while and was leaving. I called back when I got home, and the owner, Brian answered, stating I should have looked at the website before I came, because they had an event that day, and posted to the website that nobody would be there. I told Brian that I was on the website right now, as we were speaking and it said nothing about any event or that nobody would be there to help me. I then asked him if I could come in on Sunday, as it states you can come in Sundays by appointment only. Brian became very flustered, as if I was inconveniencing him, and abruptly told me that Sunday is his family day, and that I needed to come back Monday during staffing hours, of 5:00 - 9:00 PM. I waited and came in on Monday at 5:05 PM, right after work and the door was locked. I called Brian and told him I was there to sign up and pay for membership and that the door was locked and nobody there. Another person that was working out let me in, and Brian hung up on me. I called Brian back, after waiting inside for a while for someone to help me, and he told me someone was supposed to be there, but maybe they are late. I told him this is the third time I have tried to give him money and to sign up for the gym membership, and he said I was rude to him and he doesn't want my business, and that I need to find another gym. WORST OWNER EVER!!! I guess Brian doesn't want any new business, or he is just too busy to give a crap. Too bad this is the most convenient gym in my area. I will never go to any Snap Fitness Centers again because of Brian. read more

Everything you want in a no-nonsense, quick in-and-out gym. This place is very much a convenience gym: there's no pool, hot tub, or basketball court. Its purpose is fitness alone, which is exactly what I want. With health insurance it costs about $20/month, $43 without, and if you sign up for large blocks of time (3 months +), there are discounts. There are changing rooms and a water cooler, though you need to bring your own bottle. The machines are modern, and there are plenty to choose from for such a small space. There is also floor space and mats for stretching. Midday, there is almost no one there. Awesome. That's when I go. Key card entry, 24 hour surveillance cameras, and you can set up an appointment with a physical trainer if you want a more personalized experience. The owners also have a giant adorable dog, which they bring to work sometimes. :) Not a highly social gym (if you're looking for random conversation while working out, hit the YWCA on Lake Street instead). This is a "headphones" gym for sure. read more

My cousin Brian owns this gym and he asked friends and family on Facebook to rate it so he could burry all these stupid bad reviews. I'm sure this gym is fine and I love Brian so everyone who is complaining needs to shut up. if the gym smells bad go somewhere else don't whine on the internet about it!!!!! I hope our whole family comes here to vote and I look forward to visiting this gym some day! Good luck cousin and I think it's a good idea that you post about your busness and loving trump on the same Facebook page - let those libtards go to a different gym!!!!!!!!!!!! read more

To me it's a great place, everything over there is cool, The Trainers are great helpers, and they treat everybody equally. Naw mean !!!